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1 room2 guests1 room, 2 guests
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Set in the tranquil village of Hanmer Springs, the hotel is 5 minutes' walking distance from the Hanmer Springs Thermal Pools.
Summary of reviewsThe St James Premium Accommodation consistently receives high praise across multiple aspects from its guests. The central location stands out, offering convenient access to the town center, restaurants and hot pools, all while providing a serene environment with picturesque mountain views. The staff's warm hospitality and thoughtful services, like early check-in options and provision of towels for hot pools, further enhance the guest experience.
The rooms are lauded for their spaciousness, modern facilities and beautiful decor. Many guests appreciate the well-equipped kitchens and bathrooms, comfortable beds and the inviting atmosphere created by the elegant design. The breathtaking views from balconies or patios add to the ambiance. Cleanliness is a significant strong point with top-notch maintenance evident throughout the property.
The staff's professionalism, friendliness and attentiveness receive consistent acclaim. They frequently go above and beyond to ensure guests have a pleasant stay. The combination of their excellent service, immaculate surroundings and superior room quality makes The St James Premium Accommodation a premier choice for those seeking both relaxation and accessibility.
In summary, despite isolated minor critiques, the overall feedback is overwhelmingly positive. The exceptional location, comfortable accommodations, cleanliness and dedicated staff collectively contribute to a highly satisfying stay at The St James Premium Accommodation. Show more
Read review summaries for all categories
Categories
Boutique-style Motel
Luxury Motel
Motel near Ski Resorts
Motel with Free Wi-Fi
Motel with Parking
Accessible Motel
Small Motel
5-Star Motel
Room Types
Deluxe StudioThis air-conditioned studio features a kitchen with a stove-top, a dishwasher and a refrigerator. The lounge area has a TV, a DVD player, a stereo and original artworks. Includes a tiled bathroom featuring a shower, underfloor heating and a heated towel rail.
King Studio - Wheelchair AccessibleThis air-conditioned downstairs studio apartment is wheelchair accessible. It includes a kitchen with stove top, dishwasher and refrigerator. For entertainment there is a TV, a DVD player, a stereo and original artworks. The tiled bathroom features a wheelchair accessible shower, underfloor heating and a heated towel rail.
Executive Studio with Spa Bath This air-conditioned, spacious studio features a tiled bathroom with a corner spa bath/shower, underfloor heating and a heated towel rail. There is a kitchen with a stove-top, a dishwasher and a refrigerator. A TV, DVD player, heat-pump and air-conditioning are provided.
Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
One-Bedroom SuiteLocated downstairs, this apartment features a luxurious bathroom with a spa bath/shower, underfloor heating and a heated towel rail. The living room has a TV, DVD player, lounge seating, dining table, kitchen with a stove-top, a dishwasher and a refrigerator. A heat-pump and air-conditioning are included.
Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
SuiteLocated on the first floor, this room offers a bathroom with a rectangular spa bath/shower, underfloor heating and a heated towel rail.
The living area has a seating area, dining table, gas fireplace, original artworks and a TV with DVD player.
The separate bedroom has a balcony and a large king-sized bed with electric blankets. The kitchen has a stove-top, a dishwasher and a refrigerator.
Executive King One-Bedroom Apartment - St JamesLocated on the level 1, this air-conditioned apartment features a balcony offering views of Chisholm Reserve and the mountains. The bathroom features a corner spa bath/ shower, underfloor heating and a heated towel rail.
The lounge area boasts a gas fireplace, sofa, dining table and a TV with DVD player. The separate bedroom features a balcony, king bed and electric blankets. There kitchen facilities with a stove-top, a dishwasher and a refrigerator.
Guest Reviews
9.1
Excellent
Location
The St James Premium Accommodation is highly regarded for its exceptional location and convenient proximity to various attractions. Guests frequently praise the hotel's central and quiet setting, offering picturesque views of the surrounding mountains. The accommodations are modern, clean and well-equipped, perfect for short stays. The easy walking distance to the town center, restaurants and hot pools adds to the property's convenience, making it an excellent base for exploring the area.
Visitors also highlight the friendly and helpful staff, enhancing the overall experience with their warm hospitality. Many reviews appreciate the ability to check in early and the provision of towels for hot pool visits, underscoring thoughtful guest services. The combination of superb location, cleanliness, comfort and excellent management makes The St James Premium Accommodation a top choice for travelers seeking both relaxation and accessibility in their stay.
Rooms
The St James Premium Accommodation has earned high praise from its guests, primarily for its exceptional room quality. Visitors frequently commend the establishment for its spacious and modern rooms, which blend comfort and functionality seamlessly. The rooms are not only large and clean but also come equipped with well-resourced kitchen and bathroom facilities. Guests appreciate the comfortable beds, lovely modern decor and the inviting atmosphere that each room provides.
Many reviewers highlight the beautiful views with several noting the picturesque mountain scenery visible from their balconies or patios. The cleanliness of the property stands out with multiple mentions of immaculate rooms and well-maintained facilities. Additionally, the location is ideal, being both central and convenient, close to shops and the pool.
Guests also value the well-appointed nature of the accommodations, which are described as warm, clean and elegantly inviting. The combination of great room size, comfort and accessibility makes it a favorite for repeated stays. All in all, The St James Premium Accommodation offers a superb and relaxing experience, complete with everything needed for a perfect and enjoyable stay.
Beds
The St James Premium Accommodation consistently receives praise for its comfortable beds, contributing to many guests' restful stays. Comments frequently highlight beds as being very comfortable with large, supportive mattresses considered fitting for the premium price paid. Several guests described their beds as super comfy or some of the most comfortable they've ever slept in, complemented by high-quality bedding and spacious, well-equipped rooms. However, a few guests did find the beds and pillows too firm or hard with isolated reports of sagging mattresses in some initial rooms. Despite these occasional concerns, the overall consensus remains favorable with guests appreciating the warm, comfortable beds and the convenient location.
Cleanliness
The St James Premium Accommodation has garnered widespread praise for its exceptional cleanliness. Reviewers frequently highlight the property's spotlessly clean and tidy environment, noting the rooms and facilities are consistently maintained to an immaculate standard. Guests find the accommodation to be not only very clean but also comfortable and warm, creating a welcoming atmosphere. The high-quality kitchen crockery, modern amenities and well-appointed rooms add to the overall positive experience.
The layout and spaciousness of the rooms, combined with their cleanliness, have been appreciated by many visitors. The hotel’s central location and lovely views contribute to its appeal, making it a convenient and desirable place to stay. Additionally, the accommodation is lauded for its quiet atmosphere and friendly, helpful staff, enhancing the guest experience. Despite a minor comment about the lack of coffee, the overwhelming sentiment remains that The St James Premium Accommodation provides a superb, clean and comfortable stay.
Staff
The reviews for The St James Premium Accommodation strongly emphasize the outstanding quality of the staff, highlighting their friendliness, professionalism and helpfulness. Guests consistently describe the team's welcoming nature, noting that members of the front desk and reception were particularly attentive to every need. Management and concierge services received high praise for their courteous and accommodating attitudes, often going above and beyond to ensure a pleasant stay.
Despite an isolated comment suggesting a less favorable encounter with a check-in representative, the overall sentiment remains overwhelmingly positive. Staff members are credited with excellent customer service, offering great advice, maintaining attentiveness without being intrusive and ensuring rooms are promptly freshened up. Their efforts have made experiences memorable with guests noting everything was perfectly clean. The general consensus is that the friendly, helpful and professional nature of the staff greatly contributes to the appeal of this establishment.
No, The St James Premium Accommodation doesn't have any pool.
No, a spa isn't available at The St James Premium Accommodation.
No, The St James Premium Accommodation doesn't allow dogs.
Yes, parking facilities are available at The St James Premium Accommodation.
No, The St James Premium Accommodation doesn't have a gym.