InfoSummary of reviewsBest Western On the River shines with a highly praised location near historic downtown Hannibal and the Mississippi River, offering easy access to dining, shopping and sightseeing. The convenience and proximity to popular attractions, including the Riverwalk, make it a favored choice for tourists. Many guests enjoyed the lovely river views from some rooms, further enhancing the hotel’s appeal.
The breakfast experience is mostly positive with guests appreciating the variety and quality of hot items like biscuits, gravy, waffles, eggs and sausage in a clean dining area. While there were some calls for more healthy options and variety, the consensus leans towards satisfaction.
Room reviews indicate a high degree of satisfaction, consistently noting the clean, spacious and comfortable accommodations. Many guests praised the updated facilities and the beautiful river views from certain rooms. Although a few noted minor issues like dark interiors or occasional smoke smells, the overall feedback is positive.
Cleanliness is a standout attribute with guests frequently praising the spotless and fresh-smelling rooms and facilities. The hotel's cleanliness, including the well-maintained bathroom and hot tub areas, leaves a lasting positive impression on visitors.
The staff at Best Western On the River receives exceptional praise for their friendliness and helpfulness. Guests frequently highlight positive interactions with the front desk personnel, noting that staff members like Tony and Mary contribute significantly to the welcoming atmosphere.
The hotel's dual pool setup, featuring both indoor and outdoor pools along with a hot tub, is popular among guests, particularly families. The pools are well-maintained and comfortably warm, though the indoor pool’s chlorine smell was noted by some. Scenic river and downtown views from the pool areas add to the enjoyment.
Parking received mixed feedback with some guests appreciating the convenience while others found the lot small and tight, particularly during peak times. Handicapped parking spaces are limited and snow clearance was occasionally an issue.
The beds are generally comfortable with many guests noting very comfortable mattresses and pillows. A few found the beds too firm for their liking, but overall, the bed comfort tends to meet guests’ expectations.
Overall, Best Western On the River offers a clean, comfortable and conveniently located lodging option with excellent staff and amenities, making it a strong choice for visitors to Hannibal. Show more
