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Summary of reviewsHotel zum Ritter St. Georg, located in the heart of Heidelberg's historic old town, is widely acclaimed for its exceptional location. Guests are particularly delighted by the hotel's central placement on Marktplatz, which allows for convenient access to key attractions such as Heidelberg Castle and the Old Bridge. The ease of exploring pedestrian zones, enjoying the marketplace atmosphere and visiting nearby shops and restaurants adds to the allure of staying at this historic property.
The breakfast experience at Hotel zum Ritter St. Georg receives mixed reviews. While many guests appreciate the variety and quality of the traditional German breakfast, including fresh fruits, cereals and an extensive egg menu, others find it overpriced and lacking in variety. Nevertheless, the friendly and attentive staff contribute positively to the overall dining experience. Dinner, on the other hand, garners enthusiastic praise for its delicious traditional German cuisine and warm atmosphere, despite occasional issues with service speed and food quality.
The rooms at Hotel zum Ritter St. Georg blend historical charm with modern comforts. Guests enjoy the cozy, elegant interiors and spacious rooms, often highlighting spectacular views. The hotel maintains a high standard of cleanliness with rooms described as impeccably clean. Although some reviewers mentioned smaller room sizes and outdated furnishings, the overall consensus is that the rooms are comfortable and well-decorated, fitting seamlessly within the historical context of the hotel.
The staff at Hotel zum Ritter St. Georg are frequently lauded for their friendliness and helpfulness, creating a welcoming and accommodating atmosphere for guests. Personal acknowledgments of individual staff members further highlight the exceptional service provided.
However, the hotel's WiFi connectivity leaves much to be desired with many guests reporting weak or non-existent signals. This is an area that could benefit from significant improvement.
For families, Hotel zum Ritter St. Georg offers a child-friendly environment and attentive service, although it lacks specific family rooms and may provide limited space for larger family groups. Despite these limitations, the hotel is appreciated for its efforts to cater to families' needs, particularly during significant events.
The beds receive high praise for their comfort, contributing to restful sleep experiences, though a few guests noted firmer beds and lumpy pillows. Accessibility is mixed with some challenges for wheelchair users and limited accessible facilities, despite claims of being handicapped-friendly.
Overall, Hotel zum Ritter St. Georg is celebrated for its prime location, historical charm, comfortable accommodations, friendly staff and excellent dining experiences, making it a noteworthy choice for travelers visiting Heidelberg. Show more
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Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
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Business Hotel
Accessible Hotel
3-Star Hotel
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Guest Reviews
8.1
Very Good
Location
Hotel zum Ritter St. Georg boasts an exceptional location that consistently garners high praise from guests. Situated in the very heart of Heidelberg's historic old town, the hotel's central placement offers unparalleled convenience for sightseeing, shopping and exploring the city's rich cultural heritage. With its positioning right on Marktplatz and within walking distance of iconic landmarks like the Heidelberg Castle and the Old Bridge, visitors find themselves amid the city's most vibrant and picturesque areas.
Guests frequently highlight the hotel's prime location, which allows effortless access to virtually all major attractions and amenities. Whether wandering through the pedestrian zones, enjoying the lively atmosphere of the marketplace or stepping out to nearby shops and restaurants, the convenience of the hotel's location is unmatched. The historic building itself adds to the overall experience, merging old-world charm with modern comforts.
This strategic spot is particularly noted for facilitating casual strolls to explore the city with everything from transportation hubs to tourist sites just a few steps away. As a result, Hotel zum Ritter St. Georg stands out as an ideal base for travelers looking to immerse themselves in Heidelberg’s storied past and vibrant present. The combination of a historically rich setting and a super central location makes this hotel a top choice for any visitor.
Breakfast
Hotel zum Ritter St. Georg offers a breakfast experience that generally receives mixed reviews from its guests. Many visitors praise the breakfast for its excellence with descriptions such as varied, appealing, delicious and plentiful commonly appearing. The traditional German breakfast has been particularly appreciated with fresh fruits, good yogurts and a variety of cereals adding to the positive remarks. In addition, the egg menu receives favorable comments for its extensive selection and quality.
However, some guests find the breakfast experience falls short in certain areas. Criticisms include it being overpriced and basic with a limited selection and occasionally poor quality. Several reviewers note that while the breakfast is good, it might not meet the expectations set by other German hotels. The dining room’s ambiance also drew mixed reactions with some describing it as cozy, while others found it gloomy.
Service-wise, the staff's friendliness and attentiveness receive positive mentions, enhancing the overall dining experience. Despite some shortcomings, many guests still find the breakfast sufficient and enjoyable, attributing a balanced and rich start to their day to the offerings at Hotel zum Ritter St. Georg. The breakfast experience seems to be a balancing act between varied positive highlights and areas in need of improvement, particularly regarding value for cost and the range of options available.
Dinner
Hotel zum Ritter St. Georg's dining experience generally garners enthusiastic praise with numerous guests labeling the restaurant as excellent and highly recommended. Many reviews highlight the delicious and traditional German food, commending the quality and flavors. Positive observations include the great atmosphere and friendly, warm service that contribute to a pleasant dining experience. Guests frequently noted that the food was not only very good but also delicious with several specifically praising the schnitzel.
However, some reviews pointed out notable drawbacks. On select occasions, guests experienced lengthy wait times, up to two hours and faced issues with the food's quality, such as tough boiled beef, raw chicken and cold dishes. Additionally, there were complaints about reheated rolls and minimal breakfast options. Some guests also mentioned the limited vegetarian options and felt the restaurant was overpriced for the quality received.
Overall, while the hotel restaurant receives significant praise for its food and atmosphere, occasional lapses in service and food quality have been noted by some patrons.
Rooms
Hotel zum Ritter St. Georg, housed in a striking historical building in the heart of Heidelberg, offers a unique blend of charm and modern comfort in its rooms. Many guests appreciated the rooms for being well-equipped to match the style of the hotel, featuring cozy and elegant interiors that maintain a classical flair. A significant number of reviews noted the spaciousness of the rooms with some highlighting the spectacular views they offered. Cleanliness and tidiness are also consistent themes with many guests remarking that the rooms were impeccably clean.
However, the size of the rooms varied with several guests mentioning the smaller dimensions, particularly in the single rooms. Some rooms were described as old-fashioned and in need of renovation with occasional comments about outdated furnishings and worn carpets. Despite these criticisms, the general consensus is that the rooms are comfortable and functional, often praised for their coziness and adequate amenities.
Additionally, rooms on higher floors or under the roof were noted to be warmer, particularly in hotter months and some lacked air conditioning, which could be a drawback during the summer. The bathrooms, although clean and modern in some cases, were sometimes described as very small.
Overall, guests generally found the rooms pleasant and well-decorated, fitting well within the historical context of the hotel, making Hotel zum Ritter St. Georg an attractive option for a short city trip to Heidelberg.
Beds
Hotel zum Ritter St. Georg stands out for its exceptional sleeping arrangements, consistently delivering a high standard of comfort that guests have genuinely appreciated. The beds here earn frequent praise, often described as very comfortable with many guests noting that they enjoyed restful sleep. The use of descriptors like comfortable, super-comfortable and even feeling like clouds confirms the overall satisfaction with the bedding.
Most feedback indicates that the beds are spacious and conducive to a good night's rest, underscoring the positive impact on the guests' stay. While there is a mention or two of the beds being firm and the pillows lumpy, these are outliers compared to the overwhelming commendation.
The hotel's ability to provide good sleep quality is emphasized by comments highlighting excellent bed and bedding, big comfortable beds and the newness and quality of the mattresses. Overall, it appears that Hotel zum Ritter St. Georg excels in ensuring that guests enjoy not only a great location but also a very comfortable place to rest.
Cleanliness
Hotel zum Ritter St. Georg boasts an impressive standard of cleanliness, as consistently highlighted by guest reviews. The rooms are frequently described as very clean, tidy and spacious. Many guests appreciated the spotless conditions of the rooms and bathrooms, often mentioning that everything in their rooms felt fresh and well-maintained. Despite some minor issues such as musty odors, outdated decor and occasional cleaning lapses (like un-replenished soap dispensers and residual hair), the overall feedback emphasizes the hotel's dedication to maintaining cleanliness.
Guests also noted the charm of the hotel's historical design, although some mentioned that the establishment could benefit from an update to keep it more contemporary. Nevertheless, the cleanliness of both the rooms and the facilities stands out as a key highlight, making Hotel zum Ritter St. Georg a reliable choice for travelers prioritizing a clean and comfortable stay. The friendly staff further enhances the positive experience, ensuring that the cleanliness standards are upheld consistently.
Staff
Hotel zum Ritter St. Georg garners significant praise for its staff, creating a lasting impression for its guests. The team is consistently described as very friendly, helpful and accommodating. Whether it's the attentive reception staff or the professional yet warm-hearted service throughout the hotel, the atmosphere is notably welcoming. Many guests note the exceptional customer service, emphasizing that the staff goes out of their way to assist with any needs or requests. The friendliness and helpfulness of the staff at this historic hotel are repeatedly highlighted, contributing to an overall feel-good experience for visitors. Additionally, individual staff members like the manager and reception team members such as Zilas and Gabriela receive specific commendations for their outstanding contributions. While there are occasional mentions of staff being overrun or less attentive at times, the overwhelming sentiment remains positive with many guests citing the staff as a key factor in their enjoyable stay at this charming location.
Wi-Fi
Hotel zum Ritter St. Georg exudes charm and historical elegance in the heart of Heidelberg, but when it comes to WiFi connectivity, travelers might experience some challenges. Many guests have reported weak, patchy or even non-existent WiFi in their rooms with some specifically noting that they couldn't find a WiFi password or had no internet at all. While there were a few mentions of the internet working well, these were exceptions rather than the rule. Travelers staying in the top rooms or specific rooms such as room 107 have voiced their difficulties with connection, indicating that the signal strength could benefit from improvement. Overall, the reviews suggest that while the hotel offers many appealing qualities, WiFi coverage and reliability remain areas in need of significant enhancement.
Family
Hotel zum Ritter St. Georg offers a welcoming and family-friendly atmosphere, making it a pleasant choice for visits with children. Guests have positively noted the hotel's immediate attention to special requests, such as providing a crib for a 1-year-old. The hosts are described as very nice and child-friendly, contributing to a familiar and friendly hotel environment. The hotel is praised for its family-friendly service, though it should be noted that it does not offer specific family rooms and may have relatively small accommodations for families with young children. Despite this, the hotel has shown attentiveness in preparing rooms for significant family events, such as weddings.
Accessible
Hotel zum Ritter St. Georg offers a mixed level of accessibility for guests with disabilities. The entrance can be accessed via the restaurant, though it is somewhat narrow. While manageable for wheelchair users, it may pose some difficulty. The hotel is relatively easy to access with nearby public parking, but it is not accessible by car directly. Unfortunately, some significant accessibility issues exist, such as the inability to access rooms easily and the lack of wheelchair-accessible showers. Despite claims on booking platforms about being handicapped-friendly, it may not be suitable for all guests with disabilities.
No, Hotel zum Ritter St. Georg doesn't have any pool.
No, a spa isn't available at Hotel zum Ritter St. Georg.
Yes, Hotel zum Ritter St. Georg welcomes dogs.
No, parking facilities aren't available at Hotel zum Ritter St. Georg.
No, Hotel zum Ritter St. Georg doesn't have a gym.