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Summary of reviewsLe Relais Des Cimes, nestled in the picturesque heart of Hell-Bourg, offers a delightful stay with its charming and central location. The hotel provides easy access to numerous hiking trails and local attractions like Folio House and Morange House. Guests appreciate the serene surroundings, vibrant Creole village atmosphere and beautifully decorated colonial-style rooms with stunning mountain views.
Breakfast at the hotel is frequently lauded for its variety, quality and freshness. Guests enjoy hearty and plentiful options that include homemade yogurt, jams and bread, adding a unique touch to their morning meals. The breakfast presentation is well-organized, contributing to an overall pleasant dining experience.
Dining at the hotel's restaurant is also highly recommended. Guests praise the excellent cuisine that features local dishes like the celebrated Chouchou gratin, offered in a charming setting. The meals are well-prepared, delicious and reasonably priced, creating an enjoyable dining experience despite minor critiques about air conditioning and occasional dish variety.
The rooms, set in a tastefully renovated old Creole house, are noted for their cleanliness and comfort. They are spacious with comfortable beds and necessary amenities. While the décor appears old-fashioned to some and improvements in insulation and humidity control are suggested, the rooms' cleanliness and functionality remain highlights. The tranquil ambiance complements the beautiful natural surroundings, making for a restful stay.
Cleanliness is consistently praised with guests finding the rooms and premises meticulously maintained. The hotel’s commitment to daily cleaning and friendly staff further enhances the welcoming environment.
The staff at Le Relais Des Cimes receive high marks for their friendliness, attentiveness and professionalism. Guests recall the reliable and welcoming service with warmth, making their interactions with the personnel delightful and creating a hospitable atmosphere.
While the hotel offers excellent hospitality, one notable limitation is the WiFi availability, which is restricted to common areas like the lobby and restaurant. This could be an inconvenience for guests who require reliable in-room internet access.
Le Relais Des Cimes is a favored choice for family vacations, offering family rooms and a warm, family-friendly atmosphere. The staff is particularly accommodating towards children, making it a pleasant experience for families who stay at the hotel.
Overall, Le Relais Des Cimes combines comfort, charm and excellent service. Despite some areas needing improvement, the positive reviews highlight the hotel's strategic location, delightful breakfast, excellent dining options, cleanliness, accommodating staff and family-friendly environment, making it a solid choice for visitors to Hell-Bourg.
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