Original Sokos Hotel Vaakuna Helsinki
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Summary of reviewsThe "Original Sokos Hotel Vaakuna Helsinki" is highly regarded for its central location, right in the heart of Helsinki. Its proximity to the Helsinki Central Station makes it an ideal choice for travelers, ensuring easy access to key landmarks, shopping centers, restaurants and cultural attractions. Guests frequently highlight its superb location, along with excellent city views from the dining areas and rooms.
Breakfast at the hotel is a standout feature with guests praising the diverse and high-quality buffet. The rooftop breakfast venue, offering stunning city views, enhances the dining experience. The variety and the inclusion of specialty items like gluten-free Karelian pasties cater to different dietary preferences, ensuring a satisfying start to the day.
The rooms are noted for their spaciousness, cleanliness and modern amenities. Guests appreciate the comfortable beds, thoughtful decor and city views. The soundproofing contributes to a peaceful stay, although some rooms are reported to be smaller and a bit dated. Despite minor maintenance issues, the overall room experience is positive, featuring cleanliness and comfort.
Cleanliness is generally well-maintained throughout the hotel with modern and comfortable rooms described as very clean, especially upon arrival. The only area for improvement noted is the thoroughness of room cleaning during the stay with some specific lapses mentioned.
The hotel staff receive widespread acclaim for their friendliness and professionalism. The reception, housekeeping and breakfast teams are consistently praised for their helpful and welcoming demeanor, contributing significantly to guest satisfaction.
WiFi at the hotel is generally stable, fast and free, providing a reliable connection for most guests. However, a few guests noted issues with connectivity and potential security concerns.
The parking facilities are appreciated for their convenience and accessibility with secure options like a nearby parking garage available. While some guests find the pricing a bit high, the ease of parking is a notable advantage.
Families find the hotel accommodating with amenities like baby cots, children’s breakfast options and a playroom enhancing their stay. Although minor drawbacks are mentioned, such as the suitability of additional beds, the overall family-friendly atmosphere is well-received.
For nightlife enthusiasts, the hotel's prime location provides easy access to a vibrant array of restaurants, clubs and pubs. Despite some noise from surrounding activities, the hotel’s soundproofing generally ensures a quiet stay.
Guests frequently commend the hotel beds for their comfort, contributing to a restful sleep. While mostly rated highly, there are occasional mentions of overly soft beds and sagging mattresses.
As a four-star hotel, it meets and often exceeds expectations with its service, cleanliness and classic aesthetic. It's described as high-quality and superb, embodying the standards expected of its rating.
Business travelers find the hotel suitable with master suites, business rooms and conference facilities available. While there are minor suggestions for improvement, the central location and professional amenities make it a practical choice for work trips.
Accessibility features are praised, accommodating guests with disabilities through ramps, accessible facilities and helpful staff. Despite some challenges like steep entrance stairs, the hotel remains well-suited for guests with reduced mobility.
In summary, the "Original Sokos Hotel Vaakuna Helsinki" is highly recommended for its central location, outstanding breakfast, comfortable rooms, friendly staff and family-friendly amenities, making it a well-rounded choice for a variety of travelers.
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Breakfast at the hotel is a standout feature with guests praising the diverse and high-quality buffet. The rooftop breakfast venue, offering stunning city views, enhances the dining experience. The variety and the inclusion of specialty items like gluten-free Karelian pasties cater to different dietary preferences, ensuring a satisfying start to the day.
The rooms are noted for their spaciousness, cleanliness and modern amenities. Guests appreciate the comfortable beds, thoughtful decor and city views. The soundproofing contributes to a peaceful stay, although some rooms are reported to be smaller and a bit dated. Despite minor maintenance issues, the overall room experience is positive, featuring cleanliness and comfort.
Cleanliness is generally well-maintained throughout the hotel with modern and comfortable rooms described as very clean, especially upon arrival. The only area for improvement noted is the thoroughness of room cleaning during the stay with some specific lapses mentioned.
The hotel staff receive widespread acclaim for their friendliness and professionalism. The reception, housekeeping and breakfast teams are consistently praised for their helpful and welcoming demeanor, contributing significantly to guest satisfaction.
WiFi at the hotel is generally stable, fast and free, providing a reliable connection for most guests. However, a few guests noted issues with connectivity and potential security concerns.
The parking facilities are appreciated for their convenience and accessibility with secure options like a nearby parking garage available. While some guests find the pricing a bit high, the ease of parking is a notable advantage.
Families find the hotel accommodating with amenities like baby cots, children’s breakfast options and a playroom enhancing their stay. Although minor drawbacks are mentioned, such as the suitability of additional beds, the overall family-friendly atmosphere is well-received.
For nightlife enthusiasts, the hotel's prime location provides easy access to a vibrant array of restaurants, clubs and pubs. Despite some noise from surrounding activities, the hotel’s soundproofing generally ensures a quiet stay.
Guests frequently commend the hotel beds for their comfort, contributing to a restful sleep. While mostly rated highly, there are occasional mentions of overly soft beds and sagging mattresses.
As a four-star hotel, it meets and often exceeds expectations with its service, cleanliness and classic aesthetic. It's described as high-quality and superb, embodying the standards expected of its rating.
Business travelers find the hotel suitable with master suites, business rooms and conference facilities available. While there are minor suggestions for improvement, the central location and professional amenities make it a practical choice for work trips.
Accessibility features are praised, accommodating guests with disabilities through ramps, accessible facilities and helpful staff. Despite some challenges like steep entrance stairs, the hotel remains well-suited for guests with reduced mobility.
In summary, the "Original Sokos Hotel Vaakuna Helsinki" is highly recommended for its central location, outstanding breakfast, comfortable rooms, friendly staff and family-friendly amenities, making it a well-rounded choice for a variety of travelers.
Hotel with EV Charging Stations
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Guest Reviews
The 'Original Sokos Hotel Vaakuna Helsinki' boasts an enviable location right in the heart of Helsinki, making it a top choice for both leisure and business travelers. Its central positioning, directly opposite the Helsinki Central Station, allows for easy access to all parts of the city. Many guests have praised the hotel's close proximity to key landmarks, shopping malls, restaurants and cultural attractions, all within walking distance.
The hotel is particularly convenient for those arriving by train or plane, as the train station is just next door, offering a quick 30-minute train ride to the airport. The location is described as superb, unbeatable and perfect by the guests, highlighting its centrality and easy access to everything the city has to offer.
In addition to its prime location, the hotel also receives positive remarks for its excellent views, especially from the dining room, where guests can enjoy a picturesque outlook over the city. The spacious rooms and excellent breakfast buffet further complement the overall guest experience.
Overall, the central and convenient location of 'Original Sokos Hotel Vaakuna Helsinki' ensures a fantastic stay with everything you need just a stone's throw away.
The breakfast experience at Original Sokos Hotel Vaakuna Helsinki consistently receives high praise from guests. Many reviewers highlight the variety and quality of the offerings with descriptors ranging from excellent, diverse and delicious to plentiful and versatile. The breakfast buffet, often mentioned as one of the best ever experienced by guests, features a wide selection of foods that cater to different tastes, including specialty items and even gluten-free Karelian pasties.
Several reviews specifically mention the rooftop breakfast venue, which not only provides a delicious meal but also offers stunning views of the city. This setting enhances the overall dining experience, making it memorable for many.
Despite the occasional mention of crowdedness and limited vegan options, the general consensus portrays the breakfast as a major highlight of the stay. The extensive and thoughtfully arranged buffet ensures that guests start their day on a satisfying note, often described as rich, sumptuous and superb. Overall, the breakfast service at the hotel is consistently well-regarded, contributing to a positive stay for many travelers.
The rooms at Original Sokos Hotel Vaakuna Helsinki have received commendations for their spaciousness, cleanliness and modern design. Many guests appreciated the large, comfortable beds and well-decorated interiors. Several rooms provide lovely city views with some offering the added benefit of balconies. The hotel's soundproofing from street noise was highlighted, contributing to a peaceful stay.
Guests found the amenities such as small safes, fridges and TVs with connectivity options very convenient. Many reviews mentioned their rooms were tidy upon arrival and several guests enjoyed early check-in availability. The decor, spaciousness and cozy atmosphere of the rooms were frequently praised.
However, a few guests pointed out some rooms as being small and outdated with occasional maintenance issues like worn-out furnishings and loose balcony dividers. Some bathrooms were deemed old-fashioned and the lack of certain amenities (like bidets or seating furniture) was noted. Despite these points, the overall feedback indicates that the rooms are comfortable, well-kept and offer a pleasant stay with superb views and modern amenities.
The beds at Original Sokos Hotel Vaakuna Helsinki are largely praised for their comfort and quality. Guests repeatedly highlighted the beds as very comfortable, providing high praise for the great pillows and big blankets available. Many reviews mentioned the beds as soft and clean, contributing to a restful sleep experience. A number of guests even noted that the beds were some of the most comfortable they had ever slept in with spacious and wide options available in triple rooms.
While the majority of reviews praised the bed comfort, there were a few mentions of overly soft beds and instances of sagging mattresses. The extra bed in the rooms sometimes creaked and wobbled and some guests noted discomfort with the thickness of the pillows or antique bed designs.
Despite these occasional criticisms, the general sentiment reveals that the beds at Original Sokos Hotel Vaakuna Helsinki are a strong point, often categorized as amazing, super comfortable and providing a great night's sleep for the vast majority of guests.
The reviews highlight the overall cleanliness of the 'Original Sokos Hotel Vaakuna Helsinki' as generally good with many guests praising the clean and cozy rooms. Comments often note that the hotel is very clean, especially upon arrival and the facilities are well-maintained. The modern, spacious and comfortable rooms also contribute to a positive experience with several mentions of excellent cleanliness in the bathrooms and among the amenities.
However, there are consistent mentions of specific lapses in the room cleaning, such as the area under the bed not being cleaned, dust on top of cabinets and superficial cleaning during the stay. Some guests reported issues like a poorly cleaned toilet, dirty windows and unrefilled soap. While the hotel’s cleanliness and maintenance are generally appreciated, there is a recurring suggestion for improvement in the thoroughness of room cleaning procedures.
Overall, the hotel is described as clean and in a good location with friendly staff, making it a comfortable and convenient choice for travelers, albeit with occasional cleaning oversights.
The staff at Original Sokos Hotel Vaakuna Helsinki were overwhelmingly praised for their friendliness and helpfulness. Guests consistently described the hotel staff as incredibly kind, polite and professional. The reception team received acclaim for their efficiency, welcoming demeanor and ability to provide excellent customer service. Housekeeping and breakfast staff were highlighted for their helpfulness, enhancing the overall pleasant experience.
Specific mentions included Nina, who was noted as amazing and the receptionists who were applauded for their professionalism and willingness to assist with any queries. The check-in process was often described as quick and kind with staff ensuring a smooth start to the guests' stay. However, there were isolated reports of rude and unprofessional behavior from some staff members, particularly in the restaurant/bar and during check-out, which marred an otherwise positive perception.
In general, the hotel staff's warmth, competence and amiability significantly contributed to the high level of guest satisfaction, making guests feel welcomed and well cared for during their stay.
At Original Sokos Hotel Vaakuna Helsinki, the general consensus on the WiFi is quite positive. Guests frequently mention the WiFi being good, high-speed and excellent with many noting that the internet speed was great and the connection stable. Several guests appreciated that WiFi was available without any extra charges. Many found that the Wi-Fi worked seamlessly throughout their stay and encountered no issues with connectivity.
However, there are a few negative points highlighted by some guests. A few reported that there was no WiFi in their room and that the connection was unreliable. Concerns about internet security issues were also raised with some experiencing scam calls to their room telephones and warnings about potential hacking attempts.
Overall, while most guests enjoyed a fast, stable and free WiFi experience, there were instances of connection issues and security concerns that future guests may want to be aware of.
The parking situation at Original Sokos Hotel Vaakuna Helsinki is highly appreciated by guests for its convenience and accessibility. Many highlight the secure parking facilities nearby with options like an adjacent parking garage and an underground parking hall. The parking garage near the entrance on the first floor is especially noted for its ease of use. Despite some comments on pricing, the convenient location and ample spaces make parking straightforward. Guests enjoy the ease of street and onsite parking with plenty available and no issues in finding a spot. The presence of a dedicated card key for the luggage room further adds to the convenience.
Original Sokos Hotel Vaakuna Helsinki offers a number of amenities and services specially catered to families, making it an appealing choice for those traveling with children. The hotel provides baby cots complete with blankets and pillows, ensuring a comfortable night's sleep for the youngest guests. A dedicated children’s buffet at breakfast and a breakfast table for kids are available, offering convenient meal options for families. The hotel's playroom is particularly useful on rainy days, offering a space for kids to enjoy.
Families come highly recommended here with reviews noting the free access to a family sauna and the helpful staff who arrange various services for children, including baby cribs and other facilities. The rooms are generally adequate for three people with mentions of unique family rooms that are comfortable and provide sufficient space. However, there are minor drawbacks, such as instances where the child's bed felt narrow or the third bed supplied was not suitable. Despite these occasional hiccups, the hotel's overall family-friendly atmosphere makes it a favorable choice for small families and couples visiting Helsinki.
The Original Sokos Hotel Vaakuna Helsinki is conveniently situated for those interested in a vibrant nightlife. Its prime location places guests next to a lively area with numerous restaurants, clubs and pubs within walking distance. For those seeking an evening view, the hotel's balconies offer stunning city perspectives of the nightlife below. The rooftop terrace bar also boasts excellent views, enhancing the overall experience. Despite the lively surroundings, the noise levels seem generally manageable with few comments on the nightlife disturbance, although some mention loud bass thumping at night. Lastly, the hotel's proximity to opera and theater venues makes it an appealing option for culture enthusiasts.
The Original Sokos Hotel Vaakuna Helsinki meets and often exceeds the expectations of a four-star establishment. Guests appreciate the bespoke service and high standard of cleanliness and service. The hotel has a classically beautiful aesthetic, elegant decoration and is described as high-quality, exceptional and superb. The breakfast receives mixed reviews; while some guests find it very good with gluten-free Karelian pasties and sliced bread available, others feel it lacks the standard expected from a hotel of this caliber and suggest more attention to dietary needs. Overall, the hotel delivers a very good experience typical of a four-star rating.
Original Sokos Hotel Vaakuna Helsinki offers a range of facilities and services suitable for business travelers. The hotel features master suites and business rooms designed with the needs of professionals in mind. There is a fully equipped business center and multiple conference rooms available for meetings and events. The location is convenient for business trips, enhancing the overall stay.
In addition to its business amenities, the hotel boasts spacious rooms and a diverse breakfast selection that is included in the price. Some areas could use improvement, such as the comfort of the pillows and the safety of the bathtubs, which are noted to be unusually slippery. Despite these minor drawbacks, the hotel's design and overall functionality make it a commendable choice for business travelers.
Original Sokos Hotel Vaakuna Helsinki has been praised for its accessibility features, making it suitable for guests with disabilities. The hotel boasts a prime location that is central and easily accessible with a short distance to all necessary amenities. Wheelchair accessibility is ensured with ramps and accessible hotel facilities.
The rooms and corridors are designed to allow for easy movement and walk-in showers offer additional convenience. The hotel staff is noted for their helpfulness, aiding guests in navigating local transportation and ticketing systems.
However, certain aspects could pose challenges, such as the steep and potentially hazardous incline on the entrance stairs, which may be difficult for elderly guests. There are also small lifts and some bathrooms may lack the extra space needed for those with specific accessibility requirements. Despite these minor drawbacks, the hotel remains well-placed for accessibility and provides a commendable level of support for guests with reduced mobility.
The Original Sokos Hotel Vaakuna Helsinki offers an opulent experience highlighted by luxurious furnishings and decor. Guests can enjoy spacious rooms and suites that exude a lavish ambiance, complemented by thematic environments and luxury fixtures. A high-quality breakfast featuring an array of pastries, fruits and beverages adds to the upscale experience. The hotel restaurant and overall atmosphere maintain a luxurious standard, from the decor to the bedding. Exceptional service further enhances the stay, making it a high-quality choice for visitors seeking comfort and style.
Original Sokos Hotel Vaakuna Helsinki offers an ideal setting for romantic getaways and special occasions. Guests frequently highlight the hotel's romantic ambiance with cozy rooms that provide dreamy views right from the bed. The balconies offer romantic vistas, including breathtaking views over the cathedral, adding a special touch to any stay. Whether celebrating an anniversary or simply seeking a romantic retreat, the hotel's setting and ambiance create a memorable experience for couples. The restaurant also provides spectacular views, enhancing the overall romantic atmosphere.
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Location
The hotel is particularly convenient for those arriving by train or plane, as the train station is just next door, offering a quick 30-minute train ride to the airport. The location is described as superb, unbeatable and perfect by the guests, highlighting its centrality and easy access to everything the city has to offer.
In addition to its prime location, the hotel also receives positive remarks for its excellent views, especially from the dining room, where guests can enjoy a picturesque outlook over the city. The spacious rooms and excellent breakfast buffet further complement the overall guest experience.
Overall, the central and convenient location of 'Original Sokos Hotel Vaakuna Helsinki' ensures a fantastic stay with everything you need just a stone's throw away.
Breakfast
Several reviews specifically mention the rooftop breakfast venue, which not only provides a delicious meal but also offers stunning views of the city. This setting enhances the overall dining experience, making it memorable for many.
Despite the occasional mention of crowdedness and limited vegan options, the general consensus portrays the breakfast as a major highlight of the stay. The extensive and thoughtfully arranged buffet ensures that guests start their day on a satisfying note, often described as rich, sumptuous and superb. Overall, the breakfast service at the hotel is consistently well-regarded, contributing to a positive stay for many travelers.
Rooms
Guests found the amenities such as small safes, fridges and TVs with connectivity options very convenient. Many reviews mentioned their rooms were tidy upon arrival and several guests enjoyed early check-in availability. The decor, spaciousness and cozy atmosphere of the rooms were frequently praised.
However, a few guests pointed out some rooms as being small and outdated with occasional maintenance issues like worn-out furnishings and loose balcony dividers. Some bathrooms were deemed old-fashioned and the lack of certain amenities (like bidets or seating furniture) was noted. Despite these points, the overall feedback indicates that the rooms are comfortable, well-kept and offer a pleasant stay with superb views and modern amenities.
Beds
While the majority of reviews praised the bed comfort, there were a few mentions of overly soft beds and instances of sagging mattresses. The extra bed in the rooms sometimes creaked and wobbled and some guests noted discomfort with the thickness of the pillows or antique bed designs.
Despite these occasional criticisms, the general sentiment reveals that the beds at Original Sokos Hotel Vaakuna Helsinki are a strong point, often categorized as amazing, super comfortable and providing a great night's sleep for the vast majority of guests.
Cleanliness
However, there are consistent mentions of specific lapses in the room cleaning, such as the area under the bed not being cleaned, dust on top of cabinets and superficial cleaning during the stay. Some guests reported issues like a poorly cleaned toilet, dirty windows and unrefilled soap. While the hotel’s cleanliness and maintenance are generally appreciated, there is a recurring suggestion for improvement in the thoroughness of room cleaning procedures.
Overall, the hotel is described as clean and in a good location with friendly staff, making it a comfortable and convenient choice for travelers, albeit with occasional cleaning oversights.
Staff
Specific mentions included Nina, who was noted as amazing and the receptionists who were applauded for their professionalism and willingness to assist with any queries. The check-in process was often described as quick and kind with staff ensuring a smooth start to the guests' stay. However, there were isolated reports of rude and unprofessional behavior from some staff members, particularly in the restaurant/bar and during check-out, which marred an otherwise positive perception.
In general, the hotel staff's warmth, competence and amiability significantly contributed to the high level of guest satisfaction, making guests feel welcomed and well cared for during their stay.
Wi-Fi
However, there are a few negative points highlighted by some guests. A few reported that there was no WiFi in their room and that the connection was unreliable. Concerns about internet security issues were also raised with some experiencing scam calls to their room telephones and warnings about potential hacking attempts.
Overall, while most guests enjoyed a fast, stable and free WiFi experience, there were instances of connection issues and security concerns that future guests may want to be aware of.
Parking
Family
Families come highly recommended here with reviews noting the free access to a family sauna and the helpful staff who arrange various services for children, including baby cribs and other facilities. The rooms are generally adequate for three people with mentions of unique family rooms that are comfortable and provide sufficient space. However, there are minor drawbacks, such as instances where the child's bed felt narrow or the third bed supplied was not suitable. Despite these occasional hiccups, the hotel's overall family-friendly atmosphere makes it a favorable choice for small families and couples visiting Helsinki.
Nightlife
4 Star
Business
In addition to its business amenities, the hotel boasts spacious rooms and a diverse breakfast selection that is included in the price. Some areas could use improvement, such as the comfort of the pillows and the safety of the bathtubs, which are noted to be unusually slippery. Despite these minor drawbacks, the hotel's design and overall functionality make it a commendable choice for business travelers.
Accessible
The rooms and corridors are designed to allow for easy movement and walk-in showers offer additional convenience. The hotel staff is noted for their helpfulness, aiding guests in navigating local transportation and ticketing systems.
However, certain aspects could pose challenges, such as the steep and potentially hazardous incline on the entrance stairs, which may be difficult for elderly guests. There are also small lifts and some bathrooms may lack the extra space needed for those with specific accessibility requirements. Despite these minor drawbacks, the hotel remains well-placed for accessibility and provides a commendable level of support for guests with reduced mobility.
Luxury
Romantic
No, Original Sokos Hotel Vaakuna Helsinki doesn't have any pool.
No, a spa isn't available at Original Sokos Hotel Vaakuna Helsinki.
Yes, Original Sokos Hotel Vaakuna Helsinki welcomes dogs.
Yes, parking facilities are available at Original Sokos Hotel Vaakuna Helsinki.
No, Original Sokos Hotel Vaakuna Helsinki doesn't have a gym.
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