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Ensana Thermal Hévíz

Heviz , Kossuth Lajos út 9-11. (Show on Map)

8.7

Very Good

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Summary of reviewsEnsana Thermal Hévíz receives widespread acclaim for its exceptional offerings across various categories, making it a cherished destination for guests seeking tranquility, wellness and excellent service.

Boasting an enviable location, the hotel is perfectly positioned amidst lush greenery and a picturesque park, providing guests with scenic, tranquil surroundings. The close proximity to Hévíz thermal lake and the charming town center enables easy access to local attractions, shops, restaurants and cultural sites, combining serenity with convenience. This central yet peaceful setting is ideal for those who enjoy outdoor activities like walking, running and cycling and it also facilitates easy day trips to Lake Balaton.

The hotel's culinary offerings are consistently praised with the breakfast buffet standing out for its excellent quality, diverse options and attention to dietary needs, including gluten and lactose-free selections. The dinner experience also receives high marks for its variety and delicious food, enhanced by special events like theme nights and gala dinners.

The spacious and comfortable rooms are lauded for their cleanliness, amenities and quiet environment, ensuring a restful stay. While some guests note that the rooms could benefit from modern updates, the overall comfort and impressive views from balconies contribute positively to the experience. The entire property, from rooms to common areas and notably the spa, is meticulously maintained, ensuring a high standard of cleanliness.

The hotel's standout feature is its exceptional spa and wellness facilities. Guests highly commend the variety of thermal pools, professional massage therapies and comprehensive wellness services, which include multiple saunas, a salt cave and adventure pools. This extensive spa area never feels crowded, enhancing the relaxation and therapeutic benefits of the stay. The gym complements these facilities with a variety of equipment and organized exercise sessions.

Ensana Thermal Hévíz's staff consistently earn praise for their friendly, professional and accommodating nature, enhancing the overall guest experience. Their multilingual abilities further ensure smooth communication and exceptional service across all areas, from reception to the dining room and wellness center.

The pool facilities, both indoor and outdoor, are another highlight, offering clean, well-maintained and diverse options that cater to different preferences. Guests appreciate the thermal waters’ healing properties and the relaxing atmosphere facilitated by comfortable loungers and beautiful surroundings.

While the WiFi service receives mixed reviews with some areas experiencing inconsistent connectivity, the overall guest experience at Ensana Thermal Hévíz remains overwhelmingly positive, underscored by its idyllic location, top-notch amenities and exceptional service.
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Room Types

Standard Double Room with Wellness and Fitness Access - non-smoking room with balcony - flat-screen TV, minibar - bathrobe, hairdryer - free access to the Premier Fitness Club - free use of the wellness facilities: 2 thermal baths, swimming pool, hot tub and others

Superior Double Room with Park View and with Wellness and Fitness Access This room comes with: - a flat-screen TV with satellite channels - a minibar - a bathrobe and a hairdryer - a balcony - free access to the wellness facilities, including 2 thermal baths, a swimming pool and a hot tub - free access to the Premier Fitness Club

Suite with Wellness and Fitness Access Featuring a balcony, air conditioning, a seating area, a flat-screen TV with satellite channels and an en-suite bathroom with a bathtub. A minibar is available. The room includes free access to the Premier Fitness Club.

About Ensana Thermal Hévíz

License: SZ22051327

Guest Reviews

8.7

Very Good

Location

Ensana Thermal Hévíz boasts an enviable location that combines the serenity of a picturesque setting with the convenience of being close to key attractions. Surrounded by lush greenery and a beautiful large park, the hotel is ideally situated for guests who appreciate the outdoors with ample opportunities for walks, running and cycling. The Hévíz thermal lake, renowned for its healing properties and the charming city center are both within a short walking distance, making it easy for visitors to enjoy the local amenities.

The peaceful environment of the hotel is enhanced by the quiet, tree-lined streets and the natural beauty of the surrounding areas. Guests often highlight the tranquillity of the location, coupled with the stunning views of the park and lake. Despite its calm atmosphere, the hotel remains conveniently close to a variety of shops, restaurants and cultural sites, allowing visitors to explore the well-maintained town of Hévíz at their leisure.

Parking is readily available on-site and the accessibility of the city's pedestrian zones makes it easy to navigate without a vehicle. Whether it's a leisurely 10-minute stroll to the lake or a brief walk to the town's vibrant center, the hotel's central yet peaceful placement offers the best of both worlds. The proximity to Lake Balaton also offers a delightful option for day trips.

Overall, the location of Ensana Thermal Hévíz is repeatedly praised for its scenic, quiet surroundings and convenient access to the town's main attractions, providing a perfect base for a restful and rejuvenating stay.

Breakfast

Ensana Thermal Hévíz offers an impressive breakfast experience that consistently earns high praise from guests. The general sentiment revolves around the excellent quality and variety of the breakfast buffet. Guests frequently describe the food as very good, delicious and abundant, noting that the breakfast menu is diverse and caters to a wide range of preferences, including dietary and gluten-free options. The variety includes fresh fruits, vegetables and even lactose-free milk, satisfying both regular and health-conscious eaters.

Many reviews highlight that the breakfast and dinner buffets are both rich and varied with plenty of options to choose from, ensuring that even the pickiest eaters find something they enjoy. Some stand-out mentions include the availability of sparkling wine on Sundays and the consistently replenished stations, indicating thoughtful and attentive service.

While many guests rave about the high standards of food quality and selection, a few reviews suggest there could be improvements. Some guests felt the breakfast could be more varied with fresher bread and better coffee options. Additionally, a few noted that the breakfast offerings remained the same each day, potentially becoming monotonous for longer stays.

Overall, the breakfast experience at Ensana Thermal Hévíz seems to meet and often exceed, guests' expectations, contributing to a well-regarded stay. The combination of excellent food quality, diverse selections and attentive service ensures that breakfast is both a delightful and substantial start to the day.

Dinner

Ensana Thermal Hévíz offers a delightful dining experience, praised consistently for its excellent cuisine. Guests report that both breakfast and dinner are served buffet-style, featuring a generous variety of dishes that cater to different tastes, including those with gluten and lactose sensitivities. Visitors have noted the "rich selection" and "plentiful" options available, ensuring a satisfying dining experience for all.

The quality of the food is highlighted frequently with descriptors such as "delicious," "very tasty," and "excellent" being commonplace in guest reviews. The dinner options are hailed as varied and diverse with international and regional dishes that maintain a high culinary standard. Many guests appreciate that the food remains abundant and well-stocked, even for those dining later in the evening.

Guests have particularly enjoyed the theme nights and special events such as the New Year's Eve gala, which received numerous compliments for its well-prepared dishes and festive atmosphere. Additionally, several reviews commend the hotel for its excellent breakfast selection, which sets a positive tone for the day.

While the majority of feedback is positive, there are occasional mentions of average or cold meals, suggesting some inconsistency at times. However, these comments are outnumbered by the overwhelmingly favorable reviews of the hotel's dining options.

Overall, Ensana Thermal Hévíz's dining offerings, from the abundant breakfast buffet to the varied and delicious dinner selections, contribute significantly to the hotel's appeal and ensure guests have a memorable culinary experience.

Rooms

Ensana Thermal Hévíz boasts spacious and well-appointed rooms, characterized by their cleanliness and comfort. Most guests appreciate the ample space, including features like balconies, fridges, kettles and air conditioning, which add to the convenience. The suites are particularly praised for their size and amenities, making for a comfortable stay.

The hotel's tranquil environment ensures a quiet retreat, as the rooms effectively keep out noise, allowing for a restful night. Many reviewers commend the friendly and professional staff, contributing to a welcoming atmosphere.

Despite the overall positive feedback, some guests note that the rooms are somewhat dated and suggest that a renovation could enhance the experience. Issues with older furnishings, minor plumbing problems and occasional cleanliness lapses are mentioned. Nonetheless, these concerns do not overshadow the overall positive impression of the hotel.

The beautiful views from the balconies, combined with comfortable beds and sufficient room amenities, make for a pleasant stay. Guests highlight the excellent spa facilities and great location near the natural lake, further enhancing the appeal.

In summary, Ensana Thermal Hévíz offers a comfortable and spacious stay with a warm and helpful staff, although a few updates to the rooms and amenities could further elevate its charm.

Beds

Ensana Thermal Hévíz receives mixed feedback regarding its beds with a considerable focus on their softness. Many guests appreciated the comfort, describing the beds as soft, cozy and very comfortable. The bedding was often noted as clean with snow-white linens and there were mentions of large, comfortable beds that contributed to a good night's sleep.

However, some guests found the mattresses to be excessively soft, which wasn't to everyone's liking. There were comments about the beds being too soft, which for some made the sleeping experience less comfortable. A few reviews mentioned that the mattresses could have been firmer and were sometimes saggy, leading to discomfort. Some guests preferred a harder sleeping surface and found the beds a bit too small or described them as falling apart.

Also, a few guests noted that the beds were not marital but rather two beds placed next to each other. Despite the mixed opinions on the mattress firmness, the overall cleanliness and size of the beds were positively highlighted by most reviewers.

Cleanliness

Ensana Thermal Hévíz is consistently praised for its exceptional cleanliness, making it an ideal location for guests seeking a clean and comfortable stay. The hotel's rooms are described as clean, tidy and well-maintained with daily cleaning services ensuring that linens, beddings and bathrobes are spotless. Guests frequently mention the meticulous cleanliness observed throughout the hotel's common areas, spa, pools and restaurant, contributing to a pleasant and hygienic environment.

Despite the hotel's somewhat older exterior, the interiors are maintained to a high standard of cleanliness. Guests appreciate the scrupulous attention to detail in both the rooms and wellness areas, which enhances the relaxation experience. The dining areas also receive high marks for maintaining cleanliness alongside varied and tasty cuisines.

Though a few reviews mention occasional lapses in cleaning quality, such instances appear to be isolated rather than reflective of the general standard. Overall, the dedication to cleanliness at Ensana Thermal Hévíz stands out with most visitors leaving highly satisfied and ready to recommend the hotel for a tidy and restful stay.

Staff

The guest reviews for Ensana Thermal Hévíz consistently highlight the exceptional performance of the hotel staff. Words such as friendly, helpful, courteous and professional appear frequently in the feedback. The staff, from the reception to the dining room, wellness center and housekeeping, is noted for being kind, attentive and accommodating. Their multilingual capabilities, particularly in speaking English, German and Russian, were appreciated by many guests, ensuring smooth communication and a more enjoyable stay.

Additionally, the staff's warmth and readiness to assist were regularly mentioned, often going above and beyond to fulfill guest requests and make their stay as comfortable as possible. The restaurant staff, notably the waiters, were recognized for their knowledge, attentiveness and unobtrusive service. Professionalism and a courteous attitude were evident throughout the reviews with particular praise for individuals such as the receptionists and those organizing excursions.

There were a few isolated comments about occasional lapses in service, such as not replenishing clean plates promptly or some staff appearing absent or unfriendly. However, these were exceptions rather than the rule. Overall, the vast majority of guests found the staff at Ensana Thermal Hévíz to be a key highlight of their experience, contributing significantly to their satisfaction and the overall positive ambiance of the hotel.

Wi-Fi

At Ensana Thermal Hévíz, the WiFi performance has received mixed feedback from guests. On the positive side, many guests have praised the WiFi for being strong, consistent and even accessible on higher floors, such as the 7th floor. The internet connection is often described as good, fast and capable of supporting daily calls and work-related tasks without issues.

However, there are also several remarks about weaknesses in the WiFi service. In some instances, guests reported that the WiFi signal was either dropping out, very weak or completely unavailable in certain areas of the hotel, including some rooms and the fitness and wellness areas. Some guests pointed out that the internet connection could be slow or lagging, which suggests room for improvement in the WiFi infrastructure.

Overall, while the WiFi at Ensana Thermal Hévíz is generally appreciated for its strengths, there are notable inconsistencies that may affect the experience for some guests.

Spa

Nestled in a picturesque town, Ensana Thermal Hévíz offers a truly exceptional spa experience. The hotel's spa and wellness facilities are highly praised by guests for their exceptional quality, extensive range of services and relaxing atmosphere. The spa area operates flawlessly, featuring a variety of thermal pools with different water temperatures that provide both relaxation and therapeutic benefits.

Guests highlight the impeccable cleanliness and maintenance of the pools, saunas and relaxation areas, ensuring a pleasant environment for all visitors. The thermal water pools are particularly appreciated for their healing properties, which are complemented by professional massage therapies and other spa treatments.

The wellness area is spacious and well-equipped, accommodating numerous guests without feeling crowded. It includes multiple saunas, a salt cave and adventure pools with whirlpools, creating a comprehensive wellness experience. Additionally, the spa services and treatments are of high quality with professional therapists and accommodating staff enhancing the overall experience.

Guests also commend the friendly and multilingual staff, who contribute to a welcoming and pleasant atmosphere. The wellness center's integration with hotel amenities, such as convenient parking, access to Heviz lake and tasty food offerings, further enhances the stay.

Overall, the spa and wellness area at Ensana Thermal Hévíz is a standout feature of the hotel, consistently delivering a relaxing and rejuvenating experience that meets and exceeds expectations.

Gym

Ensana Thermal Hévíz boasts a solid and well-equipped gym that guests frequently praise. With its variety of cardio and weight equipment, the gym provides a cozy and comprehensive space for fitness enthusiasts. Many visitors appreciate the organized exercise sessions available both in the gym and the pool, allowing them to take full advantage of the facilities. The gym is part of a larger wellness area that includes a modern and expansive spa, making it a key component of the hotel's appeal. However, there have been occasional mentions that some fitness equipment might need better monitoring and maintenance to ensure everything is in working order. Overall, the gym at Ensana Thermal Hévíz receives positive feedback for its spacious layout and the variety of workout options available.

Pool

Ensana Thermal Hévíz boasts an impressive array of clean and well-maintained pools that have won the praise of many guests. The hotel offers both indoor and outdoor pools, including heated and thermal pools, ensuring options for every preference. The large, spacious pool areas are complemented by comfortable loungers and beautiful surroundings, creating a relaxing atmosphere for visitors.

Guests particularly enjoy the variety of pools available, from warm outdoor pools to various temperature thermal pools, which cater to all needs. The spa and wellness area is highly regarded, offering excellent facilities and services. The amenities include several pools, saunas and mineral water options, contributing to the overall wellness experience.

The pool facilities are consistently described as superb with many guests highlighting the excellent selection and high level of cleanliness. The availability of water aerobics and a well-equipped spa area adds to the appeal. Despite occasional comments about the pool temperature, the general consensus is that the pools at Ensana Thermal Hévíz are a highlight of the hotel, providing exceptional relaxation and swimming opportunities in a luxurious setting.

4 Star

Ensana Thermal Hévíz is generally perceived as a solid four-star hotel with a range of commendable offerings. Noteworthy highlights include the spa facilities and restaurant, both frequently described as outstanding. Guests consistently appreciate the buffet-style breakfast and dinner for their hearty and tasty options, although some feel the variety, particularly in fruits and healthy choices, could be improved.

The pools and other amenities meet four-star expectations, delivering a satisfactory experience overall. The hotel is also noted for its excellent service with friendly and accommodating staff who contribute positively to most guests' experiences.

However, there are areas where the hotel does not always align with the four-star standard. Some reviews indicate that the hotel feels a bit outdated with specific mentions that the TVs could be more modern and that rooms lack coffee and tea provisions, a typical feature in four-star accommodations. Cleanliness and housekeeping services have received mixed feedback, suggesting room for improvement in maintaining higher standards.

Despite some criticisms, the majority of reviews affirm that Ensana Thermal Hévíz lives up to its four-star rating with a balance of quality service and amenities, making it a recommended option for travelers seeking a reliable and enjoyable stay.

Business

Ensana Thermal Hévíz is recognized as a superb 4-star hotel that caters well to business travelers. Guests have praised its suitability for business stays, highlighting its good business facilities and meeting rooms. Reviews frequently describe the hotel's service as prompt and professional, which is crucial for those on business trips. The overall impression of the hotel is excellent and it is considered a good value-for-money wellness hotel. However, it's noted that there is no dedicated business center or work area. Despite this, the hotel remains a favorable choice for business users.

Accessible

Ensana Thermal Hévíz offers a commendable level of accessibility for guests with disabilities, providing a comfortable stay in a serene and conveniently located environment. The hotel’s facilities are widely praised for being accessible, including large rooms and a beautiful wellness area. The elevator, although noted as slow by some guests, connects various floors and ensures that all parts of the hotel, including the thermal pool and spa, are reachable.

Wheelchair users will find the hotel accommodating with dedicated amenities and accessible pathways from the parking lot to the wellness area. The proximity to public transportation and nearby stores also adds to the hotel's convenience. Despite the overall excellent accessibility, a few guests mentioned potential inconveniences for those with mobility impairments in some areas. However, these concerns are often met with immediate feedback from the hotel director, highlighting the responsive and attentive service.

Guests also appreciated the peaceful location, central enough to enjoy local attractions but quiet enough for relaxation. The availability of towels and sauna sheets in the spa area, along with a charging station for electric cars, further enhances the guest experience. Overall, Ensana Thermal Hévíz provides a well-rounded, accessible stay for differently-abled guests, ensuring a blend of comfort, relaxation and convenience.

Heated Pool

Ensana Thermal Hévíz receives positive remarks for its heated and thermal pools. Guests appreciate the comfortable water temperatures in both the indoor and outdoor pools with some stating that the heated pools provide much-needed relaxation. The heated outdoor pool, in particular, is a highlight even during colder weather, maintaining a warm and inviting environment. The availability of a heated whirlpool and kids' pool adds to the overall spa experience. Cleanliness and luxury are consistently noted, enhancing the guest experience around the pool area.

However, a few reviews mention that the outdoor pool could benefit from a slightly higher temperature. Despite these minor suggestions, the majority find the heated pools pleasant and sufficient. The inclusion of hydromassage devices in the outdoor heated pool is an appreciated feature, contributing to the overall relaxation and comfort.

Outdoor Pool

Ensana Thermal Hévíz provides a delightful experience with a variety of outdoor pools praised for their pleasant water temperatures and well-maintained environments. Guests appreciate the spaciousness and multiple pool options available, including relaxation and adventure pools equipped with features like whirlpools and massage jets. The heated outdoor pool stands out for allowing comfort even during colder weather, ensuring a relaxing session regardless of the season.

The outdoor pool area is commended for its cleanliness and luxury, though it was suggested that the pool could be slightly warmer and open for longer hours. The surrounding space around the pools offers plenty of room for guests. This combination of factors creates a great wellness experience complemented by a comprehensive spa area and fitness sections.

The hotel’s attention to special occasions like New Year's Eve events also received positive feedback, making the outdoor pool a particularly attractive amenity during celebrations. Despite minor remarks about unfinished bar areas, the overall outdoor pool facilities contribute significantly to the hotel's appeal.

Indoor Pool

Ensana Thermal Hévíz offers an excellent range of indoor pool facilities that receive high praise from guests. The hotel features multiple indoor pools, including large thermal pools, relaxation pools and whirlpools, all maintained to a high standard. Visitors appreciate the cleanliness and well-maintained nature of the pools, which are described as fantastic for both relaxation and swimming. The thermal and spa pools with their pleasantly warm water, contribute to the hotel's sensational wellness department. Guests also highlight the professionalism of the staff and the additional amenities such as daily-refreshed bathrobes and toiletries. However, occasional comments about darkness and cleanliness in certain indoor pool areas indicate that there might be room for minor improvements. Overall, the indoor pools at Ensana Thermal Hévíz are considered a major highlight, offering varied temperatures and a relaxing atmosphere.

Honeymoon

Ensana Thermal Hévíz offers an exquisite experience for honeymooners and couples celebrating anniversaries. The hotel excels in creating a romantic atmosphere, highlighted by live music in the evenings which adds a special touch to any stay. Couples seeking tranquility will appreciate the serene environment with no children's noise disrupting the peace. The spa and pools are standout features, providing a relaxing and rejuvenating escape. This quiet and beautiful setting makes for an ideal honeymoon destination, ensuring memorable and intimate moments for every couple.

Romantic

Ensana Thermal Hévíz presents an ideal setting for a romantic getaway, as reflected in numerous guest reviews. The hotel boasts a varied and tasty buffet meal that sets the tone for a delightful stay. Guests seem to enjoy the romantic atmosphere throughout their visit, describing the surroundings and environment as beautiful and peaceful. The warm outdoor pool and the large adventure outdoor pool, accentuated with multi-colored lights, contribute significantly to the romantic ambiance.

Visitors appreciate the calm and relaxing nature of the place, finding it perfect for unwinding. The balcony views overlooking the park and beautiful landscapes further enhance the romantic experience. An evening stroll reveals the hotel's charm with a beautiful walk to the city center often highlighted. Despite the hotel's large size, its family-like character ensures a pleasant and intimate stay.

Consistently praised are the excellent service and the thoughtful amenities, like refrigerators in the rooms, making it a convenient and enjoyable experience. Many guests note that they have returned or plan to return, suggesting a commendable level of satisfaction. For couples looking to celebrate a honeymoon or simply get away for some quality time together, Ensana Thermal Hévíz emerges as a top choice with its wonderful and romantic setting.

Dog Friendly

Ensana Thermal Hévíz is highly regarded for its pet-friendly policies and facilities, making it a standout choice for those traveling with their furry companions. The dog-friendly atmosphere is evident throughout the hotel with spacious areas specifically for pets and a general sense of welcome from both the staff and guests. Whether it's small breeds or larger dogs, the hotel accommodates them well, although there is an additional daily charge of EUR 25 for pets.

Guests appreciate the hotel's excellent location near a forest park, perfect for pleasant walks with their dogs. The overall environment is calm and romantic, contributing to a relaxing stay. Even when issues arise, such as occasional barking from neighboring rooms, the staff manage the situations efficiently, ensuring a peaceful experience for all guests.

However, be prepared for additional costs for pets, parking and other amenities. The hotel's infrastructure supports a comfortable stay with facilities like an outdoor pool, thermal spa and well-equipped rooms. While the emphasis on being pet-friendly is clear, it's worth noting that this might not be an ideal choice for families with children, as the environment seems to cater more to an older crowd.

Overall, Ensana Thermal Hévíz impresses with its dedication to accommodating pets, making it a superb choice for animal lovers seeking a tranquil and welcoming retreat.

Yes, Ensana Thermal Hévíz has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at Ensana Thermal Hévíz.

Yes, Ensana Thermal Hévíz welcomes dogs.

Yes, parking facilities are available at Ensana Thermal Hévíz.

Yes, Ensana Thermal Hévíz has a gym.

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