Hotel Carbona Thermal Spa
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Summary of reviewsHotel Carbona Thermal Spa, nestled in the heart of Hévíz, Hungary, is widely praised for its exceptional and central location. Guests appreciate the hotel's proximity to the city center, the thermal lake, markets and various scenic attractions like Balaton Lake, Sumeg Castle and Festetics Palace. The lush park surroundings and tranquil setting foster a peaceful and accessible environment ideal for relaxation and leisurely exploration.
The hotel receives accolades for its breakfast offerings, featuring a wide selection of fruits, vegetables, pastries, cheeses, deli meats and luxurious items such as champagne and red caviar. Guests laud the diversity and quality of the breakfast buffet, noting the availability of gluten-free and lactose-free options. While there are occasional mentions of overcrowding and desires for fresher bread, the overall breakfast experience is deemed a highlight of the stay.
Dinner at Hotel Carbona Thermal Spa is similarly well-regarded with many noting the delicious and hearty variety of local and international cuisine. The evening meal buffet often features live music, enhancing the dining atmosphere. Despite minor criticisms about meal selection and service, the overall dinner experience is highly praised for its quality and abundance.
Guest rooms are described as clean, spacious and tastefully decorated with modern amenities and comfortable beds. Although some rooms could benefit from renovations and better air conditioning, the general sentiment is positive. The cleanliness of the hotel, sustained by a diligent housekeeping team, is a significant factor contributing to guest satisfaction.
The hotel staff are noted for their friendliness, helpfulness and professionalism. The reception, restaurant and bar staff particularly stand out for their attentive and courteous service. Despite occasional reports of rudeness, the vast majority of interactions are positive with staff contributing significantly to the warm and welcoming atmosphere of the hotel.
Wi-Fi service is generally satisfactory with good coverage and speed throughout the hotel despite some intermittent reliability issues in the rooms. The spa and wellness facilities are exceptional, featuring beautifully decorated thermal pools, a large pool with underwater massage, a variety of therapeutic treatments and an extensive sauna area. Guests appreciate the clean and well-maintained spa environment, which offers a relaxing and rejuvenating experience.
The gym, although somewhat mixed in reviews, provides a range of modern and clean equipment, along with fitness programs like Pilates, body shaping and Nordic walking. Some guests feel the gym could improve with more vibrant decor and better equipment layout, but it still contributes positively to the overall wellness experience.
The hotel's pool facilities, including indoor and outdoor pools with thermal water, receive high praise for their cleanliness, temperature and overall maintenance. The pools cater to various guest needs with features like a large indoor pool, a children’s pool and ample lounging areas. Although more sun loungers and extended pool hours would be beneficial, the pool facilities remain a favorite among guests.
In summary, Hotel Carbona Thermal Spa excels in offering a holistic and pleasant stay with its ideal location, excellent dining options, comfortable rooms, impeccable cleanliness, friendly staff and outstanding wellness facilities. The hotel successfully blends relaxation and convenience, making it a highly recommended destination for travelers seeking both rejuvenation and exploration.
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The hotel receives accolades for its breakfast offerings, featuring a wide selection of fruits, vegetables, pastries, cheeses, deli meats and luxurious items such as champagne and red caviar. Guests laud the diversity and quality of the breakfast buffet, noting the availability of gluten-free and lactose-free options. While there are occasional mentions of overcrowding and desires for fresher bread, the overall breakfast experience is deemed a highlight of the stay.
Dinner at Hotel Carbona Thermal Spa is similarly well-regarded with many noting the delicious and hearty variety of local and international cuisine. The evening meal buffet often features live music, enhancing the dining atmosphere. Despite minor criticisms about meal selection and service, the overall dinner experience is highly praised for its quality and abundance.
Guest rooms are described as clean, spacious and tastefully decorated with modern amenities and comfortable beds. Although some rooms could benefit from renovations and better air conditioning, the general sentiment is positive. The cleanliness of the hotel, sustained by a diligent housekeeping team, is a significant factor contributing to guest satisfaction.
The hotel staff are noted for their friendliness, helpfulness and professionalism. The reception, restaurant and bar staff particularly stand out for their attentive and courteous service. Despite occasional reports of rudeness, the vast majority of interactions are positive with staff contributing significantly to the warm and welcoming atmosphere of the hotel.
Wi-Fi service is generally satisfactory with good coverage and speed throughout the hotel despite some intermittent reliability issues in the rooms. The spa and wellness facilities are exceptional, featuring beautifully decorated thermal pools, a large pool with underwater massage, a variety of therapeutic treatments and an extensive sauna area. Guests appreciate the clean and well-maintained spa environment, which offers a relaxing and rejuvenating experience.
The gym, although somewhat mixed in reviews, provides a range of modern and clean equipment, along with fitness programs like Pilates, body shaping and Nordic walking. Some guests feel the gym could improve with more vibrant decor and better equipment layout, but it still contributes positively to the overall wellness experience.
The hotel's pool facilities, including indoor and outdoor pools with thermal water, receive high praise for their cleanliness, temperature and overall maintenance. The pools cater to various guest needs with features like a large indoor pool, a children’s pool and ample lounging areas. Although more sun loungers and extended pool hours would be beneficial, the pool facilities remain a favorite among guests.
In summary, Hotel Carbona Thermal Spa excels in offering a holistic and pleasant stay with its ideal location, excellent dining options, comfortable rooms, impeccable cleanliness, friendly staff and outstanding wellness facilities. The hotel successfully blends relaxation and convenience, making it a highly recommended destination for travelers seeking both rejuvenation and exploration.
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
Hotel for Yoga
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
About Hotel Carbona Thermal Spa
License: SZ19000232
Guest Reviews
Location
The surrounding area is rich with beautiful greenery and scenic views, contributing to a cozy and relaxing atmosphere. Guests appreciate the hotel's strategic position, as it's just steps away from Lake Hévíz and in close proximity to other notable sites like Balaton Lake, Sumeg Castle and Festetics Palace. The hotel's location not only facilitates exploration but also provides a serene retreat, nestled in a lush park filled with flowers and occasional cozy evening programs.
Perfectly integrated into the heart of Hévíz, Hotel Carbona Thermal Spa offers a peaceful environment with the convenience of being just minutes away from essential amenities and attractions, making it an optimal choice for relaxation and sightseeing alike.
Breakfast
The quality of the food is frequently noted as very good with words like delicious, tasty and excellent appearing often. Reviews also commend the availability of gluten-free and lactose-free options, catering to dietary needs without compromising on variety. The breakfast buffet is described as rich and varied with guests appreciating the wide range of choices, from fresh herbs to impeccable croissants.
However, a few criticisms do emerge, such as the occasional overcrowding during breakfast service and a desire for fresher bread and faster coffee machines. Despite these minor setbacks, most reviews indicate that the breakfast at Hotel Carbona Thermal Spa is a high point of the stay, contributing significantly to the overall positive dining experience at the hotel.
Dinner
Service at dinner is also noted positively, especially in accommodating people with disabilities. The dining experience is enhanced with great dinner buffets, sometimes accompanied by live music, which adds to the relaxing atmosphere. Guests mentioned the abundance and continuous replenishment of food, ensuring that choices are always available.
Despite the overwhelmingly positive reviews, a few guests mentioned areas for improvement, such as a limited selection of meals on certain occasions, dinner options being less healthy or the food being cold. Additionally, some guests pointed out that drinks at dinner could be costly or that the service could be unfriendly at times.
Overall, the hotel’s dinner offerings are praised for their exceptional variety, quality and rich choices, making it a standout feature that complements the hotel's reputation for excellent wellness facilities.
Rooms
However, there's a recurring note that some rooms could benefit from renovations with a few reviews pointing out issues like old or worn-out furniture, malfunctioning air conditioning and small room sizes. Despite these points, the overall impression is that the rooms are clean, comfortable and aesthetically pleasing, making for an enjoyable stay.
The hotel's service also receives high marks with guests frequently highlighting the friendliness and efficiency of the cleaning staff. The wellness and spa facilities contribute positively to the overall experience, promising relaxation in a well-kept environment.
In summary, while there may be room for improvement in certain aspects, Hotel Carbona Thermal Spa's rooms largely meet guests' expectations for comfort, cleanliness and modernity, ensuring a pleasant stay in a beautiful setting.
Beds
However, there are noticeable criticisms regarding the softness of the mattresses with numerous guests finding them excessively soft and uncomfortable. Some guests mention that the extra beds are particularly uncomfortable and sagging and express dissatisfaction with the firmness of the main pillows. Concerns also arise over poor bed-making and lack of visually appealing bedding arrangement in the mornings.
While some visitors appreciate the softness of the beds, others find them too soft or even ridiculously soft, leading to an unsatisfactory sleep experience. In contrast, there are also complaints about the mattresses being too hard. Despite these mixed reviews, the clean and comfortable environment of the hotel is often highlighted. For those with specific preferences in bed firmness, it might be necessary to communicate these needs to the hotel in advance.
Cleanliness
The common areas, including the spa and wellness facilities, are consistently noted for their high level of cleanliness. Additionally, the hotel's overall organization and attention to cleanliness leave guests feeling impressed. Even functional aspects such as the bar areas are maintained with precision, ensuring a spotless experience throughout.
Though some minor issues were noted, such as dust on chairs and occasional lapses in room service and restaurant hygiene, these instances are exceptions in an otherwise clean environment. Some guests did mention areas appearing dark and issues with cleaning agents being noisy in the morning. However, the general consensus remains overwhelmingly positive with the exceptional cleanliness often compensating for any minor inconveniences.
In summary, Hotel Carbona Thermal Spa excels in providing a clean, well-maintained and comfortable stay, making it a highly recommended choice for travelers valuing immaculate hygiene.
Staff
Cleanliness is another strong point at the hotel with the diligent housekeeping team ensuring rooms remain immaculate. Restaurant and bar staff received high marks for their skill and professionalism, although there were occasional mentions of less friendly interactions at these venues. However, most guests found their dining experiences greatly enhanced by polite and responsive service.
Despite a few isolated complaints about specific incidents of rudeness or inattentiveness, the overall sentiment towards the staff was overwhelmingly positive. The crew's flexibility and kind demeanor were frequently highlighted with many describing them as well-trained, dedicated and genuinely invested in providing excellent service.
Whether at the pool, restaurant or reception, the hotel's personnel consistently endeavored to meet guest needs promptly and efficiently, often going above and beyond to create a pleasant stay. This approach garnered the appreciation of many visitors, who felt warmly welcomed and well taken care of throughout their time at the hotel.
Wi-Fi
Spa
The sauna area, including steam rooms and a tepidarium, is also highly appreciated. Guests can enjoy a variety of pools and saunas, contributing to an overall pleasant and calming experience. The thermal water treatment is especially noteworthy, as is the hotel's access to in-house thermal springs.
The wellness facilities are open from noon onwards and the area is well-maintained and clean. There is a diverse selection of treatments available and the professional level of therapeutic procedures is highly commendable. Despite minor inconveniences such as the early closing of the outdoor thermal bath on weekdays and occasional lighting issues in the sauna area, the guests consistently praise the comprehensive wellness services and the friendly and accommodating staff.
In addition to the spa delights, the hotel offers gourmet meals and elegant rooms, contributing to the overall luxurious and rejuvenating stay. With its wide array of wellness services, Hotel Carbona Thermal Spa provides an exceptional and highly recommended retreat for anyone seeking relaxation and well-being.
Gym
Fitness programs at the hotel include classes in Pilates, body shaping and an assortment of other exercise routines like pool gymnastics and Nordic walking, ensuring that guests have plenty of options to maintain their regular exercise routines. However, some guests found the gym to be average or in need of more vibrant decor and improved equipment layout.
While some found the gym to be on par with their expectations, others noted it was not operational at times and lacked features like an open window to the outdoors. Despite these few shortcomings, the gym at Hotel Carbona is still a commendable facility, contributing to the overall wellness experience of this wonderful hotel with its amazing pools and well-maintained spa facilities.
Pool
The hotel's indoor pool is notably large and clean, providing ample space and comfort for swimmers, while the outdoor heated pool has been described as particularly enjoyable, especially in the evening. Families appreciate the well-kept children's pool and there are enough loungers around the pools to accommodate guests even during busy times.
The spa and thermal bath areas receive high commendations for their beautiful design and spacious layout. Guests relish the opportunity to unwind in the varied thermal baths, indoor relaxation pool and outdoor swimming pools. The facilities are further complemented by a large sauna area, adding to the comprehensive wellness experience.
Despite the hotel’s full capacity, the well-organized pool areas manage to avoid overcrowding, although some guests have pointed out that more sun loungers would be beneficial during peak times. The early closure of some pool sections and occasional temperature issues in select pools have been noted but do not overshadow the overall satisfaction derived from the pool facilities.
Additional elements such as the 25-meter sports pool, aqua gym and swimsuit drying facility in the hotel lobby contribute to the convenience and enjoyment of the pool areas. Professional and friendly staff enhance the experience, ensuring that all guests have a pleasant and relaxing visit to the Hotel Carbona Thermal Spa's pools.
Tennis
Parking
However, there are occasional mentions of parking not being ideal or somewhat difficult, potentially due to the parking place being crowded at times. Despite this with both free and paid parking available, guests have largely found the parking situation at Hotel Carbona Thermal Spa to be accommodating and efficient, contributing positively to their overall stay experience.
4 Star
The hotel's location and most of its services meet the four-star standards, providing a blend of comfort and convenience. However, there are some inconsistencies, particularly at the bars and within the culinary offerings, which some guests found to be below the expected four-star level. Certain aspects of the staff's behavior and minor issues at breakfast were also noted as areas needing improvement.
While the main building appears a bit outdated, the newer apartments offer a contrast with more modern amenities. Despite a few areas needing attention, the hotel manages to deliver four-star accommodations and services that match typical expectations for this caliber of lodging. Nevertheless, a handful of guests felt that the hotel fell short in some respects, leading to mixed feelings about its true four-star status.
Business
Accessible
While the accessible areas within the hotel are well-regarded, the overall accessibility is somewhat limited. Some areas of the hotel are not fully accessible and there are no special features for accessibility beyond the basic provisions. Additionally, there were occasional issues with communication and the helpfulness of some receptionists regarding accessibility needs.
The hotel's location is highly praised, being situated practically in the center of town, close to markets, shops and other essential services. Everything guests might need is within reach without the necessity of a car, adding to the convenience for those with mobility challenges.
Overall, Hotel Carbona Thermal Spa provides a reasonable level of accessibility with strong points being its central location and basic accessible facilities. However, it may not fully meet the needs of all guests with disabilities due to some limitations and areas that lack full accessibility features.
Outdoor Pool
Guests appreciate the cleanliness and neatness of the pool facilities, although there were occasional mentions of the pools needing intensive cleaning. The pools come equipped with features such as sun loungers, whirlpool parts and scenic seating areas, enhancing the overall atmosphere. The outdoor environment impresses many with its picturesque setting, reinforced by flowers and trees, giving it an oasis-like feel.
However, the accessibility of the outdoor pools can be weather-dependent. Some guests experienced closures of the outdoor pools and thermal areas, leading to disappointment. It's worth noting that, when open, the outdoor pools are particularly enjoyable in warmer weather and evenings.
Overall, despite occasional closure and maintenance issues, the outdoor pool facilities at Hotel Carbona Thermal Spa are a highlight, offering a serene and visually appealing environment for relaxation and leisure.
Indoor Pool
The indoor pool section includes thermal pools and whirlpool areas, which are described as beautiful and well-maintained. Even on rainy days, the covered pathways make accessing the indoor pools convenient. While a few mentions note the indoor pool being on the cooler side, it is generally considered a gem, especially in hot weather. The combination of regular and thermal pools, along with the inclusion of saunas, contributes to the overall positive experience, ensuring that guests have a range of options to enjoy.
Honeymoon
Luxury
The dining experience at Hotel Carbona is another highlight with both breakfast and dinner described as absolutely luxurious. Guests have praised the hotel's cleanliness and excellent location, enhancing the overall appeal. Despite some minor setbacks, such as the outdoor pool being inaccessible during certain stays, the consistency of high-quality service makes this hotel a repeat destination for many.
Some guests have noted that the hotel used to be even more luxurious and that it retains a classic old-style charm rather than a modern "luxury resort" feel. However, the consensus remains that Hotel Carbona Thermal Spa provides good value for its price with its cozy, beautifully appointed rooms and welcoming atmosphere.
Romantic
Adding to the allure, couples can enjoy candlelit birthday greetings and a specific romantic package available at the hotel. However, some have noted that this romantic package could benefit from better organization. Even so, the overall experience remains highly positive with remarks about the amazing spa and satisfying thermotherapy pool areas, making the hotel a lovely choice for anyone looking to celebrate love and tranquility.
Dog Friendly
Yes, Hotel Carbona Thermal Spa has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel Carbona Thermal Spa.
Yes, Hotel Carbona Thermal Spa welcomes dogs.
Yes, parking facilities are available at Hotel Carbona Thermal Spa.
Yes, Hotel Carbona Thermal Spa has a gym.
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