Hunguest Helios Hévíz
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Summary of reviewsHunguest Helios Hévíz, located in a serene wooded area near the famed thermal lake of Hévíz, offers tranquility combined with accessibility. It is a mere 15-20 minute walk from the center and guests can enjoy peaceful strolls through a large park featuring an observation tower. The hotel's proximity to the Ady utca bus stop and Lake Balaton, a short 10-minute drive away, ensures that visitors can easily explore the region. Located on the edge of a villa district, the hotel's surroundings are both quiet and convenient with nearby amenities like SPAR enhancing the overall experience.
The hotel’s newly renovated rooms, each with a balcony, are highly praised for their tastefully decorated and spacious interiors. Guests appreciate the modern, clean and well-equipped rooms, emphasizing comfort, cleanliness and sound isolation. These features, coupled with the friendly staff and beautiful views, contribute to a relaxing and enjoyable stay.
Hunguest Helios Hévíz offers an impressive buffet-style breakfast and dinner, catering to diverse tastes with a wide variety of delicious, high-quality dishes. While the breakfast spread is particularly extensive, providing a great start to the day, dinner receives mixed feedback. Many guests commend the ample and varied selection, though some feel improvements are needed to meet the expectations of a four-star hotel, particularly regarding vegetarian and vegan options.
Cleanliness stands out as a strong point with guests frequently highlighting the spotless condition of the hotel, from rooms to wellness areas. The diligent and friendly cleaning staff enhance this positive impression.
The staff at Hunguest Helios Hévíz are consistently recognized for their exceptional friendliness, attentiveness and helpfulness, contributing significantly to the welcoming atmosphere. The reception staff, in particular, receive high marks for their efficiency and readiness to assist, complementing the overall warm and accommodating environment provided by all hotel staff.
The hotel’s spa and wellness facilities, while described as small relative to the hotel’s capacity, offer a rejuvenating experience. Guests appreciate the cleanliness, the soothing thermal pools and the mix of indoor and outdoor options, even though occasional overcrowding is noted.
The variety and quality of pools, including well-maintained outdoor pools and fantastic indoor thermal pools, are significant highlights. Despite minor concerns about temperature and space, the overall feedback is positive with guests enjoying the relaxing and therapeutic benefits.
Parking at the hotel is convenient yet comes at an additional cost. Guests find the parking area spacious but mention that it is not included in the room price and is neither covered nor guarded. Street parking is an alternative for those seeking free options.
Families find Hunguest Helios Hévíz particularly accommodating with modern, spacious rooms suited for multiple guests and amenities tailored to children. The hotel’s child-friendly features and attentive staff ensure a pleasant stay for both adults and young guests.
In terms of bedding, the hotel offers high-quality mattresses and comfortable sleeping arrangements, although some find the mattresses too soft. Overall, the clean and cozy sleeping environment contributes positively to guest experiences.
Hunguest Helios Hévíz is generally well-regarded within its four-star rating, recognized for offering good value and a beautifully renovated experience. While there are minor areas for improvement to fully meet four-star standards, guests often feel very good during their stay, noting the hotel’s many positive aspects.
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The hotel’s newly renovated rooms, each with a balcony, are highly praised for their tastefully decorated and spacious interiors. Guests appreciate the modern, clean and well-equipped rooms, emphasizing comfort, cleanliness and sound isolation. These features, coupled with the friendly staff and beautiful views, contribute to a relaxing and enjoyable stay.
Hunguest Helios Hévíz offers an impressive buffet-style breakfast and dinner, catering to diverse tastes with a wide variety of delicious, high-quality dishes. While the breakfast spread is particularly extensive, providing a great start to the day, dinner receives mixed feedback. Many guests commend the ample and varied selection, though some feel improvements are needed to meet the expectations of a four-star hotel, particularly regarding vegetarian and vegan options.
Cleanliness stands out as a strong point with guests frequently highlighting the spotless condition of the hotel, from rooms to wellness areas. The diligent and friendly cleaning staff enhance this positive impression.
The staff at Hunguest Helios Hévíz are consistently recognized for their exceptional friendliness, attentiveness and helpfulness, contributing significantly to the welcoming atmosphere. The reception staff, in particular, receive high marks for their efficiency and readiness to assist, complementing the overall warm and accommodating environment provided by all hotel staff.
The hotel’s spa and wellness facilities, while described as small relative to the hotel’s capacity, offer a rejuvenating experience. Guests appreciate the cleanliness, the soothing thermal pools and the mix of indoor and outdoor options, even though occasional overcrowding is noted.
The variety and quality of pools, including well-maintained outdoor pools and fantastic indoor thermal pools, are significant highlights. Despite minor concerns about temperature and space, the overall feedback is positive with guests enjoying the relaxing and therapeutic benefits.
Parking at the hotel is convenient yet comes at an additional cost. Guests find the parking area spacious but mention that it is not included in the room price and is neither covered nor guarded. Street parking is an alternative for those seeking free options.
Families find Hunguest Helios Hévíz particularly accommodating with modern, spacious rooms suited for multiple guests and amenities tailored to children. The hotel’s child-friendly features and attentive staff ensure a pleasant stay for both adults and young guests.
In terms of bedding, the hotel offers high-quality mattresses and comfortable sleeping arrangements, although some find the mattresses too soft. Overall, the clean and cozy sleeping environment contributes positively to guest experiences.
Hunguest Helios Hévíz is generally well-regarded within its four-star rating, recognized for offering good value and a beautifully renovated experience. While there are minor areas for improvement to fully meet four-star standards, guests often feel very good during their stay, noting the hotel’s many positive aspects.
Hotel with EV Charging Stations
Hotel with All Inclusive Packages
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Hotel with Spa
Family Friendly Hotel
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Romantic Hotel
Hotel with Swimming Pool
Pool Lap Lanes
Hotel with Parking
EV charging stations
Accessible Hotel
4-Star Hotel
Hotel with Pool Lap Lanes
About Hunguest Helios Hévíz
License: SZ24087069
Guest Reviews
Location
Guests can take pleasant walks through a beautiful large park with the added bonus of an observation tower en route to the lake. The area is surrounded by nature, contributing further to the hotel's peaceful and relaxing ambiance. It is located on the edge of a villa district, ensuring a quiet stay that is also near essential amenities and local dining options, including a nearby SPAR for convenient shopping.
The recently renovated hotel receives high praise for its tastefully decorated and spacious rooms, adding to the overall comfort and aesthetic pleasure of a stay at Hunguest Helios Hévíz. Good parking facilities enhance its accessibility for those traveling by car. Whether it’s the vibrant heart of Hévíz or the shimmering expanse of Lake Balaton, the hotel's prime yet tranquil location provides the perfect base for discovering this charming area.
Breakfast
Dinner
The half-board service was frequently described as outstanding with significant emphasis on the large selection and quality of food, making it a great value for the price. Guest reviews also highlighted that the dinner included several types of soup and main dishes and the overall range of food was noted as good.
However, there were some critiques. A portion of the guests felt that dinner didn’t meet their expectations for a 4-star hotel, pointing out that while there was a large selection, the flavors could be enhanced. Some reviews mentioned issues like dinner items being recycled for breakfast and a lack of vegetarian/vegan options. A few guests were disappointed with the early dinner cut-off at 7 PM and noted specific incidents, such as problems with wine service or background music being stopped prematurely.
In conclusion, the majority of the feedback highlights the ample and varied selections, delicious meals and overall good value, though there are areas where improvements could be made to fully meet guest expectations.
Rooms
Travelers appreciated the aesthetic, well-appointed setups, highlighting the adequate equipment and calm environment. The rooms were described as spotless with excellent sound isolation and quality mattresses, ensuring a restful experience. Many reviews celebrated the spaciousness and elegant furnishing, along with the peaceful atmosphere and beautiful views from the balconies.
The hotel's location, coupled with its friendly cleaning staff and good dining options, added to the overall positive impression. The recently renovated, modern rooms, cleanliness and overall aesthetics left guests pleased, noting the excellent amenities and comfortable accommodation. The well-equipped rooms with new furniture were particularly commended for being bright and quiet, contributing to a relaxing stay for visitors.
Beds
Cleanliness
Despite a few minor concerns, such as food hygiene and occasional issues with considerate cleaning staff, the overall cleanliness of the hotel receives high marks. The staff is described as very kind and helpful, contributing to the pleasant atmosphere.
The hotel blends modernity with a sophisticated design, meeting contemporary expectations. Rooms exude a fresh scent and are spacious, offering guests a comfortable stay. The consistent daily cleaning service further ensures an immaculate environment.
Overall, Hunguest Helios Hévíz stands out for its pristine condition and attentive service, making it a top choice for travelers seeking a clean and modern retreat.
Staff
Spa
The wellness area, described as well-equipped and lovely, provides a fantastic and pleasant environment for relaxation. However, there are recurring comments about its size; many visitors feel it is small relative to the hotel's capacity, often leading to overcrowding. Some suggest that additional indoor pools or a larger swimming pool would be a welcome improvement.
Overall, the spa and wellness facilities receive high marks for their quality and cleanliness, making them a significant highlight for guests. While the wellness area could benefit from expansion, its excellent services and relaxing atmosphere maintain a positive reputation among visitors.
Pool
Despite some concerns about the outdoor pool being cold at night or on weekends, the overall feedback remains positive. The recent renovations of the indoor thermal pool, featuring a lot of wood, have been described as fantastic. The hotel's thermal pools, which continue to operate even in winter, have been highlighted as great features, offering healing and therapeutic benefits.
The spa area, although described by some as small and crowded, is well-maintained and accessible. The availability of an adequate number of sunbeds around the pools is another appreciated aspect. The combination of indoor and outdoor pools ensures that guests always have options, although the small size of the indoor pool was noted by some reviewers. Overall, guests consider the variety and quality of the pools a significant plus when staying at Hunguest Helios Hévíz.
Parking
Family
Families can expect well-sized, modern rooms that accommodate multiple guests comfortably with family rooms equipped with thoughtful features like two televisions. An additional comfort for parents is the dedicated children's corner and the presence of attentive animators who engage and entertain young guests.
While there is a note regarding the high price for pets, the hotel is responsive to requests for discounts. Overall, Hunguest Helios Hévíz stands out for its warm and accommodating environment, ensuring that both children and adults enjoy their time to the fullest.
4 Star
However, there were mixed feelings about the four-star rating. Some guests highlighted that it still needs to develop in terms of amenities, such as having a kettle in the room and services to truly meet its four-star potential. The buffet breakfast and dinner were deemed good, yet not quite up to the four-star standard. Similarly, the wellness facilities and dinner were found lacking for a hotel of this rating.
Overall, while the hotel has many positive aspects, there is room for improvement to consistently meet the expectations of a four-star establishment.
Yes, Hunguest Helios Hévíz has pool(s) that belong to one or more of the following categories: Pool Lap Lanes.
Yes, a spa is available at Hunguest Helios Hévíz.
Yes, Hunguest Helios Hévíz welcomes dogs.
Yes, parking facilities are available at Hunguest Helios Hévíz.
No, Hunguest Helios Hévíz doesn't have a gym.
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