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Summary of reviewsMicrotel Inn & Suites by Wyndham Hillsborough is generally well-regarded by guests, particularly for its prime location and friendly staff. The hotel is conveniently situated near the interstate, downtown, local hospitals and Durham, making it an ideal stopover for travelers. Its peaceful surroundings and easy access to venues and highways add to its attractiveness. Guests have also commended the hotel for the cleanliness and comfort of its rooms, considering it a good value for money despite some signs of aging in the decor.
The breakfast experience receives mixed reviews. While many appreciate the variety and quality of items such as the omelette bar on weekends, others feel the options have become more limited over time. Nonetheless, the availability of hot and cold food options, including good coffee and microwavable sausage biscuits, is seen as convenient for a quick start to the day.
The rooms are generally praised for being tidy, clean and comfortable with particularly noteworthy comfortable beds. Although the rooms are often described as small and in need of updates, many guests find them adequate for short stays. The absence of refrigerators and occasional unpleasant smells, such as mold or cigarette smoke, were noted but do not overshadow the overall perception of cleanliness and comfort.
Cleanliness across the hotel, including the bathrooms, is frequently highlighted, contributing to a satisfactory experience for those with modest expectations. The friendly and accommodating staff play a significant role in enhancing guests' stays, often going above and beyond to address various issues. The exceptional customer service and responsive staff are consistently praised.
In summary, Microtel Inn & Suites by Wyndham Hillsborough is celebrated for its strategic location, cleanliness and the exemplary service provided by its staff. While there is room for improvement in breakfast options and some aspects of room maintenance, it remains a popular budget-friendly choice among travelers seeking a convenient and comfortable stay.
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