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Summary of reviewsThe Toyoko Inn Shonan Hiratsuka eki Kita guchi No 1 excels in several key areas, making it a popular choice among both leisure and business travelers. The hotel's prime location, just a short six-minute walk from Hiratsuka Station, is a major highlight. Its central position offers easy access to surrounding restaurants, cafes and shopping options, which is especially convenient for late-night arrivals. The presence of nearby amenities like a bus terminal and convenience stores further enhances its accessibility. The hotel is also well-situated for events such as the Tanabata festival with many guests praising the courteous and attentive staff.
The complimentary breakfast garners generally positive feedback with guests appreciating the variety of dishes available and the option to take breakfast to their rooms in bento boxes. However, the breakfast area is often described as too small and crowded, making it difficult to enjoy a relaxed meal. Despite these space issues, many guests find the breakfast tasty and satisfactory.
Rooms at the hotel are consistently praised for their cleanliness and spaciousness. They are well-maintained and feature modern amenities like efficient air conditioning units, contributing to a comfortable stay. The interior design and additional touches create a welcoming atmosphere, though some guests mention occasional minor issues like noise or a slightly clogged washroom drain, which are promptly addressed by the staff.
Cleanliness extends beyond the rooms to the entire facility, including the lobby and other common areas. The diligent cleaning staff are noted for their friendly demeanor, which adds to the positive experience. The hotel's reasonable rates, good location and overall upkeep make it a reliable choice for travelers.
The staff receive high marks for their helpfulness and courtesy with the front desk personnel often highlighted for their smooth and efficient service. While there are occasional lapses, such as the inability to speak English and sporadic less favorable attitudes, the majority of feedback underscores a team of hardworking and courteous individuals.
Parking at the hotel presents a mixed experience. While the indoor, multi-level parking lot is convenient and easy to navigate, it often fills up quickly and does not allow reservations. This can pose challenges for late arrivals and those with larger vehicles. The additional cost for parking is viewed as expensive by some guests. For those who cannot secure a spot in the hotel's parking lot, nearby alternatives are available but may also be costly.
The hotel’s beds receive mixed reviews with the spaciousness and comfort of the duvets being positively noted. However, some guests find the mattresses too firm, sometimes leading to discomfort or back pain. Despite these differences in opinion, the overall spaciousness of the beds is well-received.
Overall, Toyoko Inn Shonan Hiratsuka eki Kita guchi No 1 offers a comfortable and pleasant stay at an affordable price. While it may perform just averagely as a three-star establishment, it remains a cost-effective and convenient option, especially for budget-conscious travelers. Its accessible location, cleanliness and courteous staff make it a very good choice for those seeking value for money.
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