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Summary of reviewsSana Spa Hotel receives high praise for its picturesque location, nestled in serene forests and parks that provide tranquil surroundings filled with natural sounds and scenic views. The proximity to historical landmarks such as the ancient fortress walls, Hisar excavations and Roman ruins creates an enriching experience for guests, while the closeness to the city center ensures convenience. Overall, the blend of natural beauty and historical significance makes it an ideal spot for relaxation and cultural exploration.
The breakfast at the hotel stands out as a highlight, frequently commended for its variety and quality. Guests enjoy the diverse selection of delicious items, including fresh produce, pastries and well-cooked eggs. The breakfast buffet caters to various tastes with high-quality ingredients, although suggestions for maintaining the variety and freshness of certain items have been noted.
Dinner at the hotel's restaurant is largely appreciated for its delicious and professionally presented dishes. The food quality and reasonable pricing contribute to a satisfying dining experience, enhanced by fast and efficient service. Some guests have recommended increasing menu diversity and addressing portion sizes to meet the hotel's high standards.
Guest rooms are praised for their cleanliness, spaciousness and comfort. Features such as large rooms with balconies, comfortable beds and well-maintained amenities create a cozy and inviting environment. Despite occasional mentions of outdated furniture and minor maintenance issues, guests generally find the accommodations pleasant and recommendable.
Cleanliness is a prominent positive theme with the hotel and its facilities, including the pool and spa area, consistently receiving commendations for their high hygiene standards. Rooms are kept spotless with daily towel and bathrobe changes, contributing to the overall fresh and inviting atmosphere.
Staff at Sana Spa Hotel are recognized for their kindness, friendliness and responsiveness. Reviews highlight the professional and courteous nature of the staff, especially at the reception and restaurant, enhancing the guest experience significantly. The personal attention and efficient service provided by the staff are major assets, making guests feel valued and well cared for.
Though the hotel offers Wi-Fi throughout the premises, improvements in signal strength and stability, particularly in rooms and the lobby, would further enhance the guest experience.
The spa facilities receive consistent praise for their cleanliness, modernity and impressive range of amenities. Guests appreciate the diverse sauna options, professional massages and various procedures available, all contributing to a relaxing and pleasant spa experience. Some minor improvements in the relaxation areas could make it even better.
The gym and pool facilities are well-maintained with guests finding the fitness center's equipment and layout sufficient for a comprehensive workout. Despite some criticisms regarding pool size and temperature, the overall pool experience remains a highlight with families particularly enjoying the separate children’s pool section.
Parking at Sana Spa Hotel is efficient and accommodating, providing free, spacious and well-lit parking areas that ensure ease and security for guests.
The hotel is highly regarded as family-friendly, offering numerous activities and amenities for children, including indoor and outdoor playgrounds, children's corners and evening animators. The presence of baby cribs and amenities for young children makes it a perfect choice for family vacations.
Overall, Sana Spa Hotel delivers a delightful stay with its excellent location, comfortable accommodations, high-quality dining and outstanding facilities, making it a highly recommended destination for travelers seeking relaxation, historical exploration and family fun. Show more
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Categories
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
Hotel for Yoga
3-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Room Types
Double or Twin Room with BalconyThis air-conditioned room with balcony features a flat-screen TV, a minibar, a safety deposit box and a private bathroom equipped with a bath tub, a hairdryer and free toiletries.
Please note that the type of bed is a subject to availability.
One-Bedroom Suite with BalconyThis air-conditioned suite with balcony features a seating area, a flat-screen TV, a minibar, a safety deposit box and a private bathroom equipped with a bath tub, a hairdryer and free toiletries.
Deluxe Double RoomThe spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a hairdryer. Featuring a balcony, this double room also offers a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.
About Sana Spa Hotel
License: Х5-9ВД-64В-Б1
Guest Reviews
8.6
Very Good
Location
Sana Spa Hotel boasts a wonderful and highly praised location. Nestled in a picturesque area, it's surrounded by serene forests and parks which offer tranquility and the delightful sounds of nature, including birdsong and the occasional frog croak. This peaceful ambiance makes it an ideal spot for relaxation and leisurely walks. The hotel sits right next to a beautiful park and the ancient fortress walls, providing guests with scenic views and easy access to the city's rich historical and archaeological landmarks, such as the Hisar excavations and Roman ruins.
Guests appreciate the hotel's close proximity to the city center, making it convenient for exploring main attractions and the historical museum, while still maintaining a quiet and secluded atmosphere. The harmony of natural beauty and historical significance around the hotel creates a perfect balance for those looking to unwind and soak in the cultural heritage of the area.
The surrounding green spaces and the hotel's strategic location near the ancient Camel Gate and mineral springs further enhance its appeal. With an easy-to-find location and friendly infrastructure, the hotel ensures a pleasant vacation experience for travelers. Overall, Sana Spa Hotel offers a calm and pleasant environment with everything necessary for a delightful stay.
Breakfast
At Sana Spa Hotel, guests frequently mention the breakfast as a highlight of their stay. The buffet is often described as great, abundant and varied, offering a rich selection of delicious items. Guests appreciate the diverse options that include eggs, sausages, cheese, pastries, fruits and homemade pancakes, catering to various tastes and dietary preferences. Fresh products and high-quality ingredients, including real butter and honey, are also noted positively. The quality of coffee and juices and the well-cooked eggs and pastries, receive commendations.
However, some reviews pointed to areas where improvements could be made. At times, certain items, like croissants and bacon, were reported as dried out. A lack of variety on consecutive days and the occasional presence of lukewarm items were also mentioned. For vegetarians, the breakfast options appeared limited. Some guests noted that the breakfast could benefit from more fruit and varied offerings.
In summary, while most guests find the breakfast at Sana Spa Hotel to be very satisfying with a broad range of tasty and fresh options, there are suggestions for improvements in maintaining variety and freshness to enhance the overall dining experience.
Dinner
The dining experience at Sana Spa Hotel's restaurant has garnered mostly positive feedback from guests, who consistently praised the delicious and well-prepared food. Many found the dishes to be both tasty and reasonably priced, highlighting the high quality and professional presentation of the cuisine. The service was often described as fast and efficient, contributing to a highly satisfactory dining experience.
Despite the general praise, some guests mentioned areas for improvement. The menu, while decent, sometimes lacked variety and availability of certain options. A few reviewers noted the dinner offerings could benefit from enhancements in both diversity and quality. Concerns were also raised about portion sizes and the occasional serving of pre-packaged items. Furthermore, while the prices were considered affordable by many, others found the restaurant to be expensive and not fully accommodating to hotel guests.
In summary, the restaurant at Sana Spa Hotel delivers delicious and diverse meals that generally satisfy guests, although there's room for menu improvements and better portion management to match the hotel's high standards.
Rooms
Sana Spa Hotel offers predominantly positive experiences for its guests with numerous reviews highlighting the cleanliness, spaciousness and comfort of the rooms. Many guests appreciated the large, well-appointed rooms featuring balconies with pleasant views. The rooms were often described as cozy, warm and clean with comfortable beds and additional amenities like stocked minibars, extra pillows and blankets. The spaciousness of the rooms, including studios with multiple bathrooms and terraces, received repeated praise.
However, several reviews noted issues with outdated furniture and the need for renovations. Specific problems included malfunctioning air conditioning, broken shower controls and sagging terrace doors. Despite these concerns, the consensus is that the hotel maintains its rooms well, ensuring they are inviting and warm.
Guests frequently complimented the hotel's friendly staff and excellent restaurant, adding to the overall positive experience. While there were occasional complaints about room size and faulty elements, the general vibe suggests that guests find the accommodations pleasant, comfortable and worth recommending to friends.
Beds
The 'Sana Spa Hotel' boasts beds that are consistently described as very comfortable with clean sheets and towels. Many guests have highlighted the softness and overall comfort of the beds, making for a good night’s sleep. The hotel provides baby cots in very good condition, showing attention to family needs. While the beds themselves receive high praise for their comfort and cleanliness, it's worth noting that some guests found the pillows hard or too high. Additionally, a few guests mentioned issues with mattresses splitting or beds feeling a bit too firm. Despite these minor concerns, the general consensus is that the beds at 'Sana Spa Hotel' greatly contribute to a pleasant stay, ensuring a restful and enjoyable experience.
Cleanliness
The feedback on the cleanliness of Sana Spa Hotel is largely positive, emphasizing a high standard of hygiene throughout the establishment. The hotel and all rooms are well-maintained with frequent mentions of spotlessly clean facilities, including the pool and spa area. Guests regularly highlight the pleasant scent that permeates the accommodation and corridors, adding to the overall fresh and inviting atmosphere.
Rooms are described as clean, comfortable and spacious with daily changes of towels and bathrobes. The bathrooms are noted for their cleanliness and the inclusion of bathtubs, further contributing to a sense of well-being. The hotel maintains good hygiene practices with hand sanitizers placed strategically.
However, a few reviews point out inconsistencies, such as occasional cleanliness issues in rooms and the kitchen. Specific complaints include problems with room cleaning, a rare sighting of a cockroach and minor maintenance issues like broken showers and chipped tiles.
On the whole, despite some isolated incidents, the consistent theme is one of high cleanliness standards and a well-maintained environment, making Sana Spa Hotel a clean and comfortable choice for travelers.
Staff
The guest reviews of Sana Spa Hotel paint a generally positive picture of the hotel's staff. Descriptions like very kind, friendly and responsive are common sentiments echoed by many guests. It’s noted that the reception staff, in particular, are kind and welcoming, making a positive first impression on visitors.
Professionalism stands out with many reviewers highlighting the exceptional service and the well-trained, courteous and attentive nature of the staff. Comments such as impeccable staff and incredible service suggest a high standard of hospitality. Additionally, the waiters in the restaurant are praised for being hygienic and professionally looking, which promotes a sense of trust and comfort among diners.
The overall vibe from the personnel is good with an aura of positive, smiling and well-intentioned attitudes. This applies across various sections of the hotel including the lobby, spa area and even the animators for the kids in the evening.
However, not all feedback is glowing; some reviews mention staff members who were not very friendly and a few instances of rude or indifferent behavior. These isolated comments are outweighed by the majority who found the staff to be polite, responsive and helpful.
Guests appreciate the personal attention and efficient, attentive service provided, noting that the staff's ability to fix issues promptly and their overall professional attitude contribute significantly to a pleasant stay. The overall consensus is clear: the staff at Sana Spa Hotel are a major asset, ensuring that guests feel valued and well cared for throughout their visit.
Wi-Fi
Sana Spa Hotel provides Wi-Fi that is available throughout the premises, ensuring guests have access no matter their location. However, the signal strength and stability of the internet connection are areas that could benefit from improvement. Specifically, the connectivity in rooms and the lobby during the evening has been noted to be quite poor and often unstable, leading to frequent disconnections. While coverage is extensive, enhanced reliability in the Wi-Fi service would greatly improve the overall guest experience.
Spa
The spa at Sana Spa Hotel consistently receives high praise from guests for its impressive range of facilities and services. Visitors often highlight the cleanliness and modernity of the spa with particular mention of the diverse sauna options, well-maintained pools and jacuzzi. The amenities, including professional massages and various procedures, are frequently commended for their superior quality and effectiveness.
Many appreciate the calm and soothing atmosphere, perfect for relaxation, while others note the professional and skilled therapists. The center is described as being impeccable, well-organized and includes modern and updated facilities, contributing to a pleasant and satisfying spa experience overall.
Guests find the wide range of amenities—from infrared saunas to mineral-water pools—particularly appealing. Despite some minor criticisms, such as the need for more seclusion in the relaxation areas or occasional maintenance improvements, the general consensus is that the spa provides an excellent wellness experience. The warm indoor pool and the favorite outdoor jacuzzi are among the standout features that guests frequently enjoy.
Overall, Sana Spa Hotel offers a clean, well-maintained and convenient spa center that is highly regarded for its excellent conditions, diverse options and fantastic relaxation opportunities.
Gym
The gym at the Sana Spa Hotel boasts impressive sports facilities that are well-maintained and clean. Guests have noted the high level of the fitness center, highlighting its good condition and well-organized layout. The available equipment is sufficient for a comprehensive workout, although there have been occasional mentions of some equipment being broken. Additionally, the hotel features a sports court, enhancing the overall fitness experience.
Pool
The pool facilities at Sana Spa Hotel receive a range of feedback from guests. Many highlight the indoor and outdoor pools as clean, well-maintained and featuring warm mineral water, contributing to a relaxing experience. The spa area, complete with various saunas, adds to the overall appeal. However, the pools often receive criticism for their small size and crowded conditions, which can detract from the experience. Some guests find the pool water temperature too cold at times, particularly the outdoor pool in the morning, leading to mixed reviews regarding comfort. Despite these drawbacks, the availability of hot springs and a pleasant, well-organized indoor pool area remain consistent positives. Families with children also appreciate the separate children's pool section, though some feel that the presence of children affects the tranquility for other guests. Overall, the pools are considered a highlight, but improvements in temperature regulation and space management could enhance guest satisfaction.
Parking
Sana Spa Hotel offers a highly convenient parking experience for its guests. The parking facilities are often highlighted for being free, spacious and abundant, ensuring that guests seldom face issues finding a spot. The parking area is not only large but also well-lit, providing an added sense of security and ease of access. With plenty of private and ample spaces available, guests can comfortably park their private cars without any hassle. Overall, the parking provision at Sana Spa Hotel is efficient and accommodating, contributing positively to the overall guest experience.
Family
Sana Spa Hotel is a fantastic destination for families, offering a variety of activities and amenities tailored to young children. The hotel is highly regarded for being family-friendly and suitable for families with younger children, making it a convenient choice for those with strollers and toddlers. The property provides both indoor and outdoor children's playgrounds, ensuring children have fun for hours.
The presence of a children's corner, baby cribs and family services further enhances its appeal. A notable feature is the kids' animator available in the evening and shared activities and amenities such as a combined football, basketball and tennis court. These facilities ensure that both toddlers and older children are well-entertained.
Guests have frequently praised the hotel's excellent family environment, stating it is perfect for a family vacation. The hotel is also noted for being very clean with friendly staff, contributing to its suitability for families. The inclusion of two bathrooms in family rooms is another highlight, making stays more convenient.
Overall, Sana Spa Hotel stands out as an ideal spot for families looking for a vacation with young children, providing more than enough opportunities for family fun and meeting the diverse needs of its guests.
4 Star
Sana Spa Hotel offers an excellent quality-price ratio with several guests noting it as being excellent for a four-star property and overall good value in this category. Positive remarks often highlight the pleasant conditions and enjoyment derived from the stay, particularly emphasizing excellent value for money. However, some guests express moderate satisfaction, acknowledging certain areas that could use improvement.
Though the hotel is considered fine for a four-star rating by many, there are opinions suggesting that conditions have slightly declined and the hotel possibly needs renovation to meet the expected standards fully. Specific criticisms include cost-cutting measures that are deemed unacceptable for its star ranking, especially regarding standard services like towel provision.
Expectations for a four-star hotel appear to be partially unmet with some reviewers pointing out that the amenities and overall quality fall short of a typical four-star experience. Breakfast products, in particular, have drawn criticism for not meeting the 4-star level. Consequently, while the hotel provides satisfactory conditions for its price, there is a consensus that it is not fully in line with the four-star rating and improvements are necessary to match its claimed category.
Business
Sana Spa Hotel stands out as a premier choice for business travelers, thanks to its strategic location near key business centers and districts, providing easy access to corporate areas. Guests praise the hotel's excellent all-inclusive facilities and efficient working spaces, making it an ideal base for those on business. The professional service ensures that all needs are met promptly, supporting productive business visits. The hotel boasts exceptional business facilities, including conference rooms and specialized meeting areas, ideal for hosting various professional events. Despite no specific mention of exclusive features for business travelers, the overall amenities offer significant value, contributing to a comfortable and conducive stay for business purposes.
Outdoor Pool
The outdoor pool at Sana Spa Hotel receives mixed feedback from guests. Many appreciate it for being a large, well-maintained facility that offers a refreshing escape on hot summer days. The inclusion of a jacuzzi with hot mineral water is a notable highlight, described as very nice and warm. However, some guests have experienced disappointing moments, finding the water in the outdoor jacuzzi too cold or encountering closure issues. Families with children have specifically mentioned their excitement turning to disappointment when the pool was not open. Despite this, others find the outdoor area cosy and pleasant, even recommending booking specific features like the saunas and relaxation areas ahead of time. Room for improvement includes ensuring the pool's temperature is warm enough and providing more sun loungers to accommodate everyone.
Indoor Pool
The indoor pool at Sana Spa Hotel has garnered mixed reviews from guests, though there are several positive highlights. Many guests appreciate that the indoor pool is available and find it to be a pleasant and attractive feature of the hotel. The pool area is noted for its cleanliness and brightness with some reviewers describing the water as pleasantly warm. Additionally, the presence of warm water in the jacuzzi is a favorable point.
However, there are several mentions of the pool's water temperature not meeting expectations with some guests finding the water somewhat cold or not as warm as advertised. The size of the indoor pool is also pointed out as being on the smaller side. Despite these critiques, the indoor pool remains a notable and generally well-received amenity at the Sana Spa Hotel.
Yes, Sana Spa Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Sana Spa Hotel.
No, Sana Spa Hotel doesn't allow dogs.
Yes, parking facilities are available at Sana Spa Hotel.