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Summary of reviewsTerrace Inn Katsuta earns high marks from guests, primarily due to its prime location, excellent breakfast, delightful dining options and exceptional cleanliness and staff. Strategically situated right next to Katsuta Station, the hotel's proximity to transportation hubs and amenities, including bus stops and 24-hour convenience stores, makes it a convenient choice for travelers. Despite being in a busy area, the hotel maintains a quiet atmosphere at night, enhancing guests' experiences.
Guests frequently praise the breakfast buffet for its wide variety and delicious options, featuring both Japanese and Western dishes. The on-site restaurant "Beiju" is highlighted for its seasonal ingredients from Ibaraki and nearby izakayas and bars offer great alternatives for dining, further contributing to a pleasant stay.
The rooms, though sometimes small, are consistently praised for their cleanliness and functionality. Guests appreciate the comfort of the beds and the daily cleaning services. Some minor inconveniences such as limited drink selections in the mini fridge and small washbasins are noted, but these are generally overshadowed by the reasonable pricing and overall comfort.
The hotel's commitment to cleanliness is evident in numerous positive reviews, though there are isolated reports of minor issues such as dust or musty smells. However, these are rare and do not significantly detract from the overall positive impression.
Staff at Terrace Inn Katsuta are frequently commended for their friendliness, politeness and helpfulness. The front desk staff, in particular, receive high praise for their responsiveness and ability to communicate in English. Many guests found their interactions with the staff to be a highlight of their stay, contributing to an overall positive experience.
While the beds receive mixed feedback with some guests finding them too firm or the futons uncomfortable, many guests appreciate their comfort and spaciousness. Minor issues such as bright lights from air conditioning panels and thin walls are noted but do not significantly detract from the overall guest experience.
In summary, Terrace Inn Katsuta is highly regarded for its unbeatable location, delicious breakfast, superb dining options, cleanliness and outstanding staff. Minor room and bed-related issues are noted but generally do not overshadow the overall positive guest experiences.
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