Raven Hotel by Greene King Inns

Hook 51.28104200, -0.96211400 , Station Road (Show on Map)
7.7
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsRaven Hotel by Greene King Inns is a commendable choice for travelers, thanks to its prime location and an array of positive attributes. Strategically positioned, it is ideal for both car and public transport users, offering easy access to the train station, M3 motorway and local attractions. Guests appreciate the hotel's convenience, including ample free parking and the added benefit of a nearby supermarket.

The breakfast experience at the hotel is predominantly praised for its quality and variety with many guests enjoying the English and continental options. While there are occasional criticisms regarding food temperature, most guests find the breakfast satisfying and plentiful, further enhanced by the friendly, helpful staff.

Dinner options impress guests with delicious, high-quality meals served in the attached pub and restaurant. Despite minor delays and ambiance concerns, the generous portions, good value for money and excellent service create a positive dining experience.

Guests generally find the rooms spacious, comfortable and clean. The beds, in particular, are often described as extremely comfortable, contributing to restful stays. While some reviews mention the need for refurbishment and specific issues like dated decor, the overall ambiance remains cosy and well-maintained.

Cleanliness is another strong suit with many guests describing their rooms and the hotel as very clean and tidy. The staff's friendliness and efficiency significantly enhance the overall experience, consistently earning high praise across interactions.

However, the hotel's free Wi-Fi receives frequent complaints due to its unreliability, causing inconvenience for guests needing stable internet. Family accommodations offer mixed reviews with positive mentions of large rooms and accommodating staff, but concerns about accessibility and cleaning need addressing.

In summary, Raven Hotel by Greene King Inns offers a comfortable and cost-effective stay, highlighted by its excellent location, friendly staff and well-received dining options. Despite some areas requiring updates, the hotel's overall appeal and convenience make it a popular choice for various travelers.
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Categories
Hotel near Golf Courses

Family Friendly Hotel

Cheap Hotel

3-Star Hotel

Room Types
Double Room Rooms with individual features, tea and coffee-making facilities, and free Wi-Fi.

Twin Room Rooms with individual features, tea and coffee-making facilities, and free Wi-Fi.

Single Room Rooms with individual features, tea and coffee-making facilities, and free Wi-Fi.

Superior Double Room These rooms are more spacious than the standard rooms, with space for an area to sit and relax. They have larger beds, some of which are four-poster or sleigh beds. Late check out (12:00 noon) and express check out are available.

Family Room Rooms with individual features, tea and coffee-making facilities, and free Wi-Fi.

Family Room (2 Adults + 2 Children) Featuring free toiletries, this family room includes a private bathroom with a bath. The family room features a tea and coffee maker, a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 3 beds.

King Room The unit offers 1 bed.

Guest Reviews
7.7
Good
Location
Raven Hotel by Greene King Inns boasts a strategically advantageous location, making it an excellent choice for various types of travelers. It's particularly ideal for those without a car, given its close proximity to the train station, which provides easy access to central London and other destinations. The hotel is conveniently located just off the M3 motorway, offering simple routes to places like Stonehenge and Cornwall. Guests appreciate the ease of access from the motorway and the ample free parking available.

The central location of the hotel offers great connectivity with railway and bus connections close by, enhancing the convenience for travel. It's also an excellent choice for those attending events at local venues like Elizabeth Hall or those needing a base for meetings in London. Families visiting nearby areas will find the location ideal as well.

In addition to its prime location, the Raven Hotel is connected to a fantastic pub, providing a friendly, local atmosphere with a varied and quality menu. Clean and comfortable accommodations, attentive staff and a decent breakfast included in the room rate make it a comfortable stay. The hotel's proximity to supermarkets like Tesco adds another layer of convenience for guests. Overall, the Raven Hotel stands out for its excellent location and practical amenities, fulfilling the needs of travelers effectively.

Breakfast
The breakfast experience at Raven Hotel by Greene King Inns generally receives positive feedback from guests. Many reviewers highlight the quality and variety of the breakfast options with several enjoying excellent English breakfasts and a good selection of continental choices. The breakfast is often described as superb, delicious and lovely with some guests appreciating the value of the Continental breakfast option at £7. Guests also commend the friendly and helpful staff who enhance the breakfast experience.

However, there are mixed opinions, as some guests find the breakfast disappointing. Criticisms include issues with food temperature with reports of cold coffee and food and instances where breakfast items were overcooked or undercooked. Despite these drawbacks, the majority of guests find the breakfast to be good, plentiful and satisfying, making it a decent start to the day for most travelers. The breakfast menu's variety and made-to-order options receive particular praise, contributing to the overall positive impression.

Dinner
Raven Hotel by Greene King Inns offers a dining experience that consistently impresses guests with its high-quality meals. Many found the food to be delicious, tasty and of excellent quality, making dining in their restaurant and pub a standout feature. Guests often appreciated the generous portions and the good value for money. Both dinner and breakfast received praise with evening meals being hot and flavorful.

The convenience of having the pub and restaurant attached to the hotel adds to the overall positive experience, further complemented by friendly and helpful staff. While the restaurant's ambiance may seem a bit tired to some, the pleasant bar area makes up for it and the great staff enhance the dining experience. Despite occasional delays in food service, the overall satisfaction with meals at the Raven Hotel remains high, making it an appealing choice for those opting to dine in rather than seeking alternatives elsewhere.

Rooms
Raven Hotel by Greene King Inns offers a blend of comfort and affordability, garnering mixed reviews from its guests. Most visitors appreciated the spacious and comfortable rooms with many noting the clean and well-presented ambiance. The beds were frequently highlighted as very comfortable, contributing to a restful stay. The rooms are well-equipped with necessary facilities, suitable for both short and extended stays and the decor is described as cosy despite being somewhat dated.

Guests often praised the cleanliness and warmth of the rooms, ensuring a pleasant experience. The size of the rooms was generally regarded as adequate to generous, offering ample space even for two people. A few guests mentioned specific positives like well-maintained amenities and good room temperatures, although some found certain rooms excessively hot.

However, several guests pointed out that the hotel's overall decor and furnishings are worn and in need of an update. Complaints about the rooms being old-fashioned or tired were common with some guests mentioning issues like musty smells, remnants of old smoke, dated bathrooms and noise from the adjacent road. The need for a refurbishment was a recurring theme.

Despite these downsides, the bar and restaurant areas received compliments for their cleanliness and spaciousness and the breakfast was generally well-received. The hotel's old charm may detract for some, but overall, it provides clean, comfortable and cost-effective accommodation with a few areas in need of improvement.

Beds
Guests at the Raven Hotel by Greene King Inns frequently highlight the comfort of the beds with many describing them as very comfortable. Multiple reviews mention the beds being comfy or extremely comfy, contributing to a restful stay. Cleanliness is another recurring praise with mentions of clean rooms. The beds were noted to be excellent even for single guests. Some minor concerns include the beds being described as old or high by a few reviewers, but these were rare observations among numerous positive comments. Overall, the combination of comfortable beds and clean rooms is a standout feature at this hotel, ensuring a pleasant experience for most guests.

Cleanliness
Raven Hotel by Greene King Inns offers a mix of experiences when it comes to cleanliness. Many guests highlighted the hotel's cleanliness, describing their rooms as very clean, tidy and comfortable. Clean bedding and towels were noted and several guests found both the rooms and the bathrooms to be spotless. The friendly and helpful staff also received praise in conjunction with the hotel's overall cleanliness, adding to the comfort of the stay.

However, some reviews pointed out that certain areas of the property appeared old and tired with a few rooms showing signs of age and decor that might benefit from an update. Specific issues such as dusty surfaces, cobwebs and bathrooms that were not properly cleaned were mentioned by some visitors. Public areas also faced criticism for being grubby with dirty finger prints on doors and other surfaces. Despite these mixed reviews, the general consensus is that the rooms are comfortable and provide the necessary amenities, though improvements in thorough cleaning and maintenance would enhance the guest experience.

Staff
Raven Hotel by Greene King Inns is often noted for its incredibly friendly and accommodating staff. Guests consistently describe the team as helpful, welcoming and efficient, making positive impressions across various interactions, from check-in to service at the pub and restaurant. The reception staff particularly stand out for their pleasant demeanor and professional assistance. Many visitors appreciated the warm welcome and the overall friendly atmosphere embodied by everyone at the hotel. Though there are a few sporadic mentions of unmotivated or rude service, these are overshadowed by numerous accolades for the staff's kindness, professionalism and proactive approach. The consistency in high praise for the staff's friendliness and helpfulness significantly contributes to the pleasant experiences reported by guests at this conveniently located hotel.

Wi-Fi
The wifi at Raven Hotel by Greene King Inns faces several challenges. Guests frequently report that the connection is unreliable with issues such as intermittent access, dropouts and at times, a complete lack of service. Although the wifi is free, some visitors suggest they would prefer a paid option if it ensured a dependable connection. These frequent disruptions have been noted to cause inconvenience to those needing stable internet for work or other important tasks.

Family
Raven Hotel by Greene King Inns offers a mixed experience for families traveling with young children. On the positive side, the hotel's staff are exceptionally accommodating, often going out of their way to move rooms to reduce noise, which guests have greatly appreciated. This level of service is complemented by a large, comfortable room for families and a great breakfast selection. The hotel's location is also convenient, especially for those needing easy access to the nearby train station.

However, the hotel does present some challenges for families. The family rooms, while spacious, are reportedly difficult to reach and can become uncomfortably hot. Families have also mentioned that during their stay, the room was not cleaned, which was disappointing. There is also an indication that the overall layout, such as the steep staircases and lack of accessible room amenities like a shelf or table between single beds, could be improved to better accommodate families. Despite these setbacks, many guests would consider booking again, appreciating the hotel's positive aspects and the attentive service from the staff.

3 Star
The Raven Hotel by Greene King Inns offers a three-star experience that balances basic amenities with notable positives. Many guests have highlighted the comfort of the beds and the cleanliness of the rooms. The hotel is recognized for its convenient location, particularly its proximity to the Mainline Railway Station and the M3 motorway, making it an accessible choice for travelers.

Though some reviews mention that the decor and rooms appear tired and dated, the overall presentation of the rooms remains satisfactory with essential comforts. The superking-size beds and friendly, welcoming staff contribute to a pleasant stay. For those seeking a cost-effective option, the hotel is described as offering excellent value for money.

Despite the calls for refurbishment to modernize its appearance, the Raven Hotel maintains a good standard for its price range. Cleanliness and the helpfulness of the staff are frequently praised with a number of guests expressing their intention to return due to their positive experiences.


No, Raven Hotel by Greene King Inns doesn't have any pool.

No, a spa isn't available at Raven Hotel by Greene King Inns.

No, Raven Hotel by Greene King Inns doesn't allow dogs.

No, parking facilities aren't available at Raven Hotel by Greene King Inns.

No, Raven Hotel by Greene King Inns doesn't have a gym.

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