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The Kempinski Hotel in Soma Bay is one of the most luxurious options for a vacation on the Red Sea shore. Featuring 400m of sandy beach, spacious rooms and suites, a plethora of dining options and bars, the best spa in Egypt (The Cascades Spa & Thalasso Centre) and a seemingly endless array of leisure facilities and water sports, guests will surely never forget their stay here.
Summary of reviewsThe Kempinski Hotel Soma Bay is a luxurious 5-star hotel that offers exceptional facilities and services. The hotel's location is idyllic with easy access to the beach and nearby attractions. Guests rave about the fantastic breakfast buffet, which is described as amazing, excellent and delicious. The hotel's culinary delights are also highly praised with local specialties and international cuisine catering to all tastes. The rooms are elegant and spacious with comfortable beds and stunning views. The hotel's cleanliness is impeccable, making it an ideal choice for those who value hygiene. The staff is professional, friendly and helpful with many guests highlighting their exceptional service. The hotel's spa center is beautifully designed and includes a hammam, making it a must-visit feature of the hotel. The pool and beach areas are definitely the highlight of this resort with several pools that are consistently clean and safe, as well as a stunning private beach that guests rave about. The hotel is extremely family-friendly, accommodating families with young children as well as seniors. Overall, the Kempinski Hotel Soma Bay is a luxurious getaway that caters to guests looking to indulge in opulent experiences, making it one of the best hotels in Egypt and the Red Sea area. Show more
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Beachfront Resort
This luxurious resort is located right on Soma Bay and offers the most exquisite beachfront location and amenities to all its guests.
Luxury Resort
Resort near Golf Courses
Resort near The Beach
Resort Taking Steps Towards Sustainability
Certifications:
EarthCheck
What makes your hotel/accommodation eco-friendly?
Written environmental policy statement in place
The structure maximizes air flow to reduce the need for air-conditioning
The structure maximizes natural light to reduce the need for lighting and heating
Use of non-toxic cleaning products
LED lighting throughout the premises
Environmental manager appointed
Employees are trained to follow environmental policies
Carbon footprint is measured by recognised CO2 measurement tool
Toilets flush up to 6 litres per flush
Wastewater is reused after treatment
Signs in the rooms informing guests that towels will only be changed upon request
Waste is separated into at least 3 categories
Automatic system or key card that turns off the light and electrical appliances when guests leave their room
Most of the ingredients used to prepare meals are locally produced
A vegetarian alternative menu is proposed in the restaurant
An energy audit is carried out at least once every five years
Answers last updated by Kempinski Hotel Soma Bay
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Heated Pool Children's Pool Lazy River Outdoor Pool
Number of pools6
Pool 1 information:
Location of the pool:Outdoor pool, Main Pool
Pool surface size:1100 m2
Pool maximum depth:1,40 m
Pool maximum length:40 m
When is the pool open?All year
Opening hours:07:30 - 06:00
The pool also has:
Pool bar
Lifeguard supervision
Lifesaving equipment
Blow-up pool toys
Pool activities available:
Water sports
Around the pool, there are also available:
Showers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Pool 2 information:
Location of the pool:Outdoor pool
Pool surface size:320 m2
Pool maximum depth:1 m
Pool maximum length:15 m
When is the pool open?All year
Opening hours:07:30 - 06:00
The pool also has:
Pool bar
Lifeguard supervision
Lifesaving equipment
Blow-up pool toys
Around the pool, there are also available:
Showers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Pool 3 information:
Location of the pool:Outdoor pool
Is it a pool of special type?
Lazy River with Beach Effect
Pool surface size:3265 m2
Pool maximum depth:1,20 m
When is the pool open?All year
Opening hours:07:30 - 06:00
The pool also has:
Pool bar
Lifeguard supervision
Lifesaving equipment
Blow-up pool toys
Waterfall
Beach Effect
Pool activities available:
Water sports
Around the pool, there are also available:
Showers
Lockers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Pool 4 information:
Location of the pool:Outdoor pool
Is it a pool of special type?
Separate shallow children's pool
In the pool there is also:
an area designated for children
Pool surface size:80 m2
Pool maximum depth:0,40 m
Pool maximum length:7,5 m
When is the pool open?All year
Opening hours:07:30 - 06:00
The pool also has:
Lifeguard supervision
Lifesaving equipment
Blow-up pool toys
Around the pool, there are also available:
Showers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Pool 5 information:
Location of the pool:Outdoor pool
Is it a pool of special type?
Heated pool
Pool surface size:61 m2
Pool maximum depth:1,10 m
Pool maximum length:11,5 m
When is the pool open?From Month
Opening hours:07:30 - 06:00
The pool also has:
Lifeguard supervision
Lifesaving equipment
Blow-up pool toys
Jacuzzi / Hot tub / Bubbling whirlpool
Around the pool, there are also available:
Showers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Pool 6 information:
Location of the pool:Health Club
Pool surface size:256 m2
Pool minimum depth:1 m
Pool maximum depth:1,60 m
Pool maximum length:20,5 m
When is the pool open?All year
Opening hours:07:30 - 08:00
The pool also has:
Lifeguard supervision
Lifesaving equipment
Jacuzzi / Hot tub / Bubbling whirlpool
Pool activities available:
Swimming lessons
Water sports
Around the pool, there are also available:
Showers
Lockers
WC
Changing facilities
Towels
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Resort where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? Yes Each guest require to perform Covid-19 PCR test 72 hours prior to arrival or can be performed at the airport upon arrival
Do you perform temperature checks upon guests' arrivals? Yes, to all guests Body Temperature is checked each time the guest entering the hotel
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 12 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, other limit 2 guests/family per car
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 50% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Egyptian Hotels Association (EHA) certificate
HACCP
Kempinski White Glove Service
POSI-Check certificate
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: 1-Guest informed and being escorted by well prepared staff member to the dedicated isolation room. 2- Isolation room is well prepared by enough amenities, water bottles and towels for 7 days. 3- Food and drinks are served for free to a table well placed in front of the room and presented in a professional way. 4- Ministry of the health is informed to follow up the case with the hotel and provide the necessary medications for free. 5- PCR test is repeated after 7 days for 30$ USD. after guest leave the room is closed for 72 hours while well ventilated then totally disinfected by a approved disinfectant against COVID-19 and all linen and towels are washed by high temperature while the employees who are doing the task are well protected by the necessary PPEs under the supervision of professional hygiene manager.
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Due to governmental instructions. 1-Steam rooms are closed at the hotel health club. 2- Shisha is not allowed. 3- Buffets are "Served Buffets" Where only employees are the only allowed to serve the food to the guests.
Has the hotel closed during the pandemic? Yes Reopening Date: July, 23 2020
Additional Information: -There is enough space for all guests inside and outside as the hotel is only allowed to occupy 50% of the rooms. That is why it is (unfortunately) relatively quiet. -The weather: You can spend the whole day outside in the fresh air and get vitamin D. The spacing between the sun umbrellas at the beach is 6m and distance can be maintained at all times, even throughout the entire complex/pool areas and during meals in the restaurant. -Towels on the beach are handed out individually wrapped, sunbeds are disinfected before the next guest. -All employees wear masks, also outdoors, and gloves are worn where necessary (F and B, service). -All employees are well-trained and know what is important: personal hygiene, mask, safe distance; if necessary gloves. -Hand sanitisers are available in many places. -Body temperature is measured at the hotel entrance and when entering the restaurant. -Plexiglas panels were installed at various stations: Reception and Guest Relations desk, in the restaurant area in front of food items. -Signposts have been implemented in the lobby and restaurant to avoid possible encounters. -The buffet items are currently being served by a chef at each station to the guests. -Guests are requested to wear masks in the lobby or closed indoor areas, especially where an increased number of guests occurs. -No mask obligation for guests on the beach or in other outdoor areas. -All staff members are quarantined or in self-isolation before returning on duty from a vacation, or a PCR test is conducted. -The vaccination campaign has also started in Soma Bay, the first staff members have been vaccinated. -Cleanliness is still our top priority and we do our best to keep everything as safe as possible. -Official PCR tests can be done conveniently at the hotel before returning home.
Resort View RoomFeaturing a terrace with Resort view, this air-conditioned room offers a flat-screen TV, a mini-bar and a desk.
1 extra bed can be placed in the room with an extra charge.
Sea View RoomSpacious room includes direct Red Sea views and a 37-inch LCD TV.
1 extra bed can be placed in the room with an extra charge.
Laguna Club Room Twin - With Lounge AccessFeaturing a balcony with sea view, this air-conditioned room offers a flat-screen TV, a minibar and a desk.
This room offers the following benefits:
VIP welcome signature cocktail and cold towels upon arrival
• Free pressing during the stay
• Branded toiletries and luxury bathrobes
• Complimentary one-hour squash or tennis with rackets and tennis balls per stay
• Complimentary access to hotel fitness centre (Gym, hot tub, Sauna and Steam Room)
• Breakfast buffet from 7:00 to 11:00 *
• Lunch buffet from 13:00 to 15:00 *
• Afternoon tea from 15:30 to 17:30 *
• Dinner buffet from 18:30 to 21:00 *
• Selection of chocolate and cordials from 21:00 to 22:00 *
• Selection of tea, coffee, local soft drinks & local alcoholic beverages from 07:00 to 22:00 *
* The mentioned meals and beverages are served and to be consumed only at the Laguna Club Lounge, excluding all other hotel outlets. Kindly note that children aged 7 and above are allowed to enter the Laguna Club Lounge.
1 extra bed can be placed in the room with an extra charge.
Deluxe Suite - with Lounge accessThis suite features a balcony, a large living room and access to the Laguna Club benefits.
Side Sea View RoomThis double room features a balcony, sofa and seating area.
1 extra bed can be placed in the room with an extra charge.
Resort View Room - Egyptians and Residents OnlyThis twin/double room has a sofa, minibar and seating area.
Children aged 6 and under can be accommodated free of charge in existing bedding under this offer.
Side Sea View Room - Egyptians and Residents OnlyThis twin/double room features a balcony, bathrobe and air conditioning.
Children aged 6 and under can be accommodated free of charge in existing bedding under this offer.
Sea View Room for Egyptians & Residents onlyThis twin/double room has a balcony, seating area and flat-screen TV.
Children aged 6 and under can be accommodated free of charge in existing bedding under this offer.
1 extra bed can be placed in the room with an extra charge.
Laguna Club Room King - With Lounge AccessThe spacious triple room features air conditioning, a tea and coffee maker, a safe deposit box, as well as a balcony. The unit has 1 bed.
Junior Suite Sea View - With Lounge Access A seating area, a desk, a balcony and air conditioning are offered in this spacious triple room. The unit has 1 bed.
Junior Suite Side Sea View - With Lounge Access The pool with a view is a top feature of this triple room. The spacious triple room features air conditioning, a tea and coffee maker, a balcony with garden views as well as a private bathroom boasting a walk-in shower. The unit has 1 bed.
Guest Reviews
9.1
Excellent
Location
Looking for a safe, appealing location with easy access to the beach and nearby attractions? Look no further than Kempinski Hotel Soma Bay! Guests rave about the hotel's fantastic location with many praising its proximity to the beach and nearby dive center. The hotel also boasts a stunning sea view and is conveniently located near the marina with shops and other restaurants just a short walk away. The resort itself is picturesque and beautifully landscaped with a lovely pool and garden area. While some guests noted a lack of organized beach activities, others simply enjoyed quiet walks along the long stretches of sand. All in all, the location of Kempinski Hotel Soma Bay is truly idyllic - perfect for a relaxing, off-the-beaten-path vacation.
Breakfast
The breakfast at Kempinski Hotel Soma Bay has received high praise from guests, who have described the offering as "amazing", "excellent", "delicious" and "one of the richest and tastiest buffets". The quality and variety of food have been complimented with guests pointing out the vast array of breads, fresh juices and international cuisines available. The Laguna restaurant was also highlighted for its exceptional quality, although some guests noted that there could have been greater variety. The breakfast buffet is served in a stunning location with a view that's "absolutely stunning". Freshly made eggs are available along with an extensive variety of food options. Overall, the breakfast consistently receives high praise at this hotel.
Dinner
The Kempinski Hotel Soma Bay offers a wide range of culinary delights, from local specialties to international cuisine and caters to all tastes with excellent offerings. The mastery of the chefs is evident and the great service of the restaurant team makes dining a pleasant experience. The quality and variety of food are excellent with the Beach-BBQ and Asian Restaurant (Bamboo Shoot) receiving special mentions. The buffet, offered for both breakfast and dinner, is amazing with grandioses and high-quality products. Though beverages are not included in the dinner buffet, guests can enjoy fresh orange juice as a supplement in their rooms. While some guests found the dinner options lacking in diversity or overly expensive, most found the food to be decent or even exceptional. However, there were a few instances of guests getting sick from the food and some found the dinner options to be cheap and lacking in elegance. Nevertheless with different sites for dining tables, guests can enjoy a pleasant dining experience at the Kempinski Hotel Soma Bay.
Rooms
The Kempinski Hotel Soma Bay offers elegant and spacious rooms with comfortable beds and stunning views. Guests can expect scrupulous cleanliness with room cleaning occurring twice a day. Although some parts of the hotel may be showing their age, the facilities including the rooms are super clean and neat. Most rooms are modern and comfortable with excellent facilities to meet guests' needs. Rooms are spacious, clean and cozy with some offering sea and pool views. The junior suite is particularly luxurious. Some guests noted that their room was a bit far or poorly located, but overall, the room size is nice and comfortable. The roomboys keep the rooms well-maintained and clean. While a few guests noted that the rooms could be more modern, the decor is still lovely and functional. Guests reported that the toilets need to include a wash instead of moving. The hotel offers different room options, each providing a clean, spacious and comfortable experience. Overall, the Kempinski Hotel Soma Bay provides a serene and clean atmosphere with lovely rooms for a relaxing stay.
Cleanliness
If you consider cleanliness as an important factor for your stay, then look no further than the Kempinski Hotel Soma Bay. Guests have raved about the impeccable cleanliness of the rooms and common areas of the hotel. The rooms are described as spacious and well-maintained with some even calling them super clean. The resort as a whole is praised for its exceptional cleanliness, making it an ideal choice for those who value hygiene. The pool and lake are also mentioned as being nice and clean. Staff are complimented for their cleaning efforts and friendliness with one cleaner, Nasr, receiving a special mention. Despite one guest mentioning that the floor could have been cleaned better in their room, overall the reviews for the cleanliness of this hotel are overwhelmingly positive. If you're after a nice, clean and organized accommodation, the Kempinski Hotel Soma Bay is an excellent choice.
Staff
The staff at Kempinski Hotel Soma Bay receives high praise from guests with many highlighting their professionalism, friendliness and helpfulness. Housekeeping staff member "Islam" is especially singled out for their excellent service. The staff at the Kids zone also receive praise for their care of children. Guests mention specific staff members by name who provided exceptional service, including Hamdi Abou Ahmed and Mohamed Diab for housekeeping, Sohaila and Michael at the restaurant and Nancy at the reception of the restaurant. The hotel's personnel is described as friendly, welcoming and respectful with some reviews remarking on the staff going above and beyond to ensure guest satisfaction. Guests also note that the hotel's staff is well-trained and professional. Overall, guests are pleased with the hospitality of the entire staff and their commitment to providing excellent service.
Spa
The Kempinski Hotel Soma Bay is a fantastic 5-star hotel with an amazing spa. Guests loved the spa center, which is beautifully designed and includes a hammam. Though some mentioned the opening hours could have been longer, many guests enjoyed starting their spa experience at 1pm. The cascades spa was a particular favorite of some guests. Overall, the hotel's spa center is a great feature with many guests noting they did not feel the need to go elsewhere for a massage. For those looking for a more adult-focused spa experience, there is also an adults pool and spa available. The spa was described as pleasant and fantastic by guests, making it a must-visit feature of the hotel.
Pool
If you're looking for a relaxing vacation with plenty of time spent by the pool, the Kempinski Hotel Soma Bay is the place for you. With several pools that are consistently clean and safe, as well as a lazy river complete with waterfalls, you're sure to find an area that suits your needs. The adults-only pool and spa provide a quiet getaway for those looking to relax, while the kids' pool is nicely shaded for the little ones. The sandy beach and crystal clear water make for a beautiful view, although some guests wished for more entertainment down by the shore. Regardless, the pool and beach areas are definitely the highlight of this resort!
Beach
The Kempinski Hotel Soma Bay boasts a stunning private beach that guests rave about in their reviews. The beach is described as clean, well-maintained and with clear waters perfect for swimming and snorkeling. The hotel supplies guests with water bottles and towels for their convenience. Guests also appreciated the comfortable sun loungers and fruit baskets brought around by staff. The beach bar and coffee shops on the beach sidewalk are another plus. The hotel's location right on the beachfront provides a beautiful view and there are no intrusive vendors or sellers. The shallow waters, sandy beach and lack of rocks make this beach ideal for children. The snorkeling is also fantastic with some coral to explore after the swimming area. The hotel's location on the Red Sea with a house reef for snorkeling is a particular highlight. The staff are attentive, offering watermelon and water as they walk around. Overall, the beach is a standout feature of the hotel with many guests describing it as the best part of their stay.
Family
Kempinski Hotel Soma Bay is the ultimate family vacation spot. The hotel takes care of everything related to children and families, so parents can relax and enjoy their holiday. The hotel's kids club and activities are fantastic with different programs every day, making it a perfect place for families with kids of any age. The kids' pool is shaded, which is great for mom and kids alike. The hotel is extremely family-friendly, accommodating families with young children as well as seniors. There are plenty of amenities and activities for kids and the organization for kid's activities and travel is amazing. The hotel is perfect for water sports activities and many guests appreciate the absence of beach vendors, making it a worry-free vacation spot. The staff is wonderful and attentive with special thanks to the kids' club team for their great care and attention to detail. All in all, a dream vacation for families of all sizes with great food, entertainment, amenities and memories that will last a lifetime.
5 Star
The Kempinski Hotel Soma Bay is a fantastic 5-star hotel that boasts exceptional facilities and services. While it may be on the higher end of the price range, it offers a wonderful atmosphere and luxurious amenities that are well worth the cost. Guests have been coming to this hotel for years and praise it as the best in the area with incredibly friendly, helpful staff and top-notch food. It is said to be one of the best hotels in Egypt and the Red Sea area with a fantastic location and very clean and comfortable rooms. The staff members are polite, cheerful and always willing to help, creating a welcoming and wonderful atmosphere for guests. The beach is also very clean and spacious, perfect for relaxation. Overall, the Kempinski Hotel Soma Bay comes highly recommended and is truly one of the best hotels, if not the best, that you will find in Egypt.
Luxury
Kempinski Hotel Soma Bay is a luxurious getaway that caters to guests looking to indulge in opulent experiences. The hotel offers a fantastic stay that is definitely worth the higher price tag. Guests love the luxurious rooms that are impeccably clean and uphold the best Kempinski standard. It is no wonder why this hotel is considered one of the best in Red Sea hotels. The Wunderschöner Strand adds to the relaxing ambiance of the hotel, making it a top spot for a special vacation. The friendly and accommodating staff also add to the overall exceptional experience. Guests rave about the out-of-this-world cuisine, which is a testament to the quality of the hotel. This hotel comes highly recommended and it's no surprise that many guests return time and time again as they find their stay always as pleasant as the first time.
Yes, Kempinski Hotel Soma Bay has pool(s) that belong to one or more of the following categories: Heated Pool, Children's Pool, Outdoor Pool, Lazy River. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Kempinski Hotel Soma Bay.
No, Kempinski Hotel Soma Bay doesn't allow dogs.
No, parking facilities aren't available at Kempinski Hotel Soma Bay.