Pickalbatros Jungle Aqua Park - Neverland Hurghada
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Summary of reviewsPickalbatros Jungle Aqua Park - Neverland Hurghada is celebrated for its strategic location, just a short drive from the airport and close to the popular Senzo Mall. The resort offers easy access to nearby attractions and landmarks, making it an excellent base for exploring Hurghada. While the beach is not directly accessible, a reliable and frequent shuttle service ensures easy transport. The resort's extensive grounds are thoughtfully designed, making its numerous amenities easily accessible, particularly for families with children.
The breakfast offerings receive high praise for their variety and taste with guests often mentioning the delightful selection available at various restaurants. Notable mentions include the quick and efficient service. Although some guests have noted a lack of variety over time, most agree that the breakfast provides a delightful start to the day. Dinner options are also positively reviewed with approximately 9 or 10 restaurants offering a diverse range of cuisines. While there are mixed opinions on food variety and quality at some eateries, the overall dining experience is deemed enjoyable with special mentions of themed meals and BBQ nights.
Guestrooms are highlighted for their cleanliness, spaciousness and comfort. Family bungalows and newly renovated rooms are particularly appreciated. Housekeeping is noted for its thoroughness, contributing to a pleasant stay. Some guests mentioned occasional issues with outdated furniture and amenities, but these do not overshadow the generally positive reception of the accommodations.
The resort excels in maintaining cleanliness across its property, including rooms, pools and common areas. Minor issues with towels and ants were mentioned but are rare exceptions. The staff consistently receive high praise for their dedication and hospitality, enhancing the guest experience through attentive service and friendly interactions.
The WiFi, however, is a notable area for improvement with frequent complaints about its weak and unstable connection, especially in rooms. Despite these connectivity issues, guests often enjoy their stay due to the many other positive attributes of the resort.
The spa is another highlight, providing a clean and relaxing environment with excellent treatments and facilities. Some guests felt the pricing was high and were put off by aggressive sales tactics, but the overall spa experience is described as professional and enjoyable.
The pools and water attractions at Pickalbatros Jungle Aqua Park are a major draw. The resort boasts a variety of pools suitable for all ages, including the largest aqua park in Egypt. Guests appreciate the cleanliness, supervision and availability of heated pools and indoor options. Although occasional mentions of limited poolside bars are noted, the overall experience with the pools is highly positive.
Parking is free but somewhat limited and could benefit from better organization and closer proximity to the accommodations. Families find the resort exceptionally accommodating with numerous activities and entertainment options for children, ranging from water slides to kids' clubs and cinemas.
Overall, Pickalbatros Jungle Aqua Park - Neverland Hurghada is highly regarded for its family-friendly atmosphere, extensive amenities and exceptional service, making it a top choice for travelers to Hurghada.
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The breakfast offerings receive high praise for their variety and taste with guests often mentioning the delightful selection available at various restaurants. Notable mentions include the quick and efficient service. Although some guests have noted a lack of variety over time, most agree that the breakfast provides a delightful start to the day. Dinner options are also positively reviewed with approximately 9 or 10 restaurants offering a diverse range of cuisines. While there are mixed opinions on food variety and quality at some eateries, the overall dining experience is deemed enjoyable with special mentions of themed meals and BBQ nights.
Guestrooms are highlighted for their cleanliness, spaciousness and comfort. Family bungalows and newly renovated rooms are particularly appreciated. Housekeeping is noted for its thoroughness, contributing to a pleasant stay. Some guests mentioned occasional issues with outdated furniture and amenities, but these do not overshadow the generally positive reception of the accommodations.
The resort excels in maintaining cleanliness across its property, including rooms, pools and common areas. Minor issues with towels and ants were mentioned but are rare exceptions. The staff consistently receive high praise for their dedication and hospitality, enhancing the guest experience through attentive service and friendly interactions.
The WiFi, however, is a notable area for improvement with frequent complaints about its weak and unstable connection, especially in rooms. Despite these connectivity issues, guests often enjoy their stay due to the many other positive attributes of the resort.
The spa is another highlight, providing a clean and relaxing environment with excellent treatments and facilities. Some guests felt the pricing was high and were put off by aggressive sales tactics, but the overall spa experience is described as professional and enjoyable.
The pools and water attractions at Pickalbatros Jungle Aqua Park are a major draw. The resort boasts a variety of pools suitable for all ages, including the largest aqua park in Egypt. Guests appreciate the cleanliness, supervision and availability of heated pools and indoor options. Although occasional mentions of limited poolside bars are noted, the overall experience with the pools is highly positive.
Parking is free but somewhat limited and could benefit from better organization and closer proximity to the accommodations. Families find the resort exceptionally accommodating with numerous activities and entertainment options for children, ranging from water slides to kids' clubs and cinemas.
Overall, Pickalbatros Jungle Aqua Park - Neverland Hurghada is highly regarded for its family-friendly atmosphere, extensive amenities and exceptional service, making it a top choice for travelers to Hurghada.
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4-Star Resort
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Guest Reviews
Pickalbatros Jungle Aqua Park - Neverland Hurghada enjoys a strategic location close to the airport, making it convenient for travelers. The resort is a short distance from Senzo Mall, a major shopping center and provides easy access to nearby attractions and city landmarks. The proximity to pools and various activities within the property adds to its appeal, especially for families with kids.
The resort is sprawling with spacious grounds and well-thought-out design, ensuring all amenities are smoothly and easily accessible. However, some guests noted that rooms can be far from the main reception and restaurants and the beach is not directly accessible from the hotel. Though the private beach requires a 10-minute shuttle ride, the service is reliable and frequent.
For visitors looking to explore Hurghada, the location allows for booking various tours, often with included transfers. The tranquil atmosphere of the city and the beautiful views of the Red Sea add to the charm of staying at the resort. Despite minor inconveniences like the beach's distance and room placement, the resort's strategic position, accommodating staff and extensive activities make it a top choice in Hurghada.
Pickalbatros Jungle Aqua Park - Neverland Hurghada receives high praise for its breakfast offerings. Guests consistently highlight the varied and delicious breakfast options available across the numerous restaurants at the resort. Many reviews describe the breakfast as excellent, top-notch and diverse with a wide array of choices including delicious croissants and hot waffles with Nutella. The buffet is frequently noted for its plentiful and diverse spread, catering well to different tastes and age groups.
Particular mention is given to staff members such as Ayman and Amir and to the impressive speed and efficiency of Chef Sara Eslam, who prepares omelettes swiftly and accurately. Many guests appreciate the extensive selection and quality of the food with breakfast being a favorite meal of the day for some.
However, a few recurring themes suggest areas for improvement. Some guests find the breakfast menu a bit monotonous, noting that it tends to be the same across different restaurants. Others suggest extending the breakfast hours and feel that some breakfast items, particularly in the meat category, could be of better quality. Despite these minor criticisms, the overall consensus is that the breakfast at this resort is a delightful start to the day with ample variety and tasty options for everyone.
Pickalbatros Jungle Aqua Park in Hurghada boasts a significant variety of dining options with approximately 9 or 10 restaurants available for dinner each night. Guests generally praised the delicious, tasty and diverse food offered across these multiple eateries. There were several positive mentions of excellent service and cleanliness in the restaurants. The dinner service blended convenience with multiple entertainment facilities, making it easy and enjoyable to dine.
However, there were mixed opinions on food variety and quality. Some found the food repetitive and in need of more diversity and fresh options. While buffet selections were plentiful and meals generally appealing, a few critics felt the buffet lacked sufficient variety and some individual restaurants fell short. Despite these points, the overall feedback on the quality and taste of meals was favorable with many guests satisfied by the sumptuous dinner options and the wide array of cuisines.
Highlights included themed meals, special BBQ nights and delicious grilled dishes such as fish and roasted duck. For those with specific dietary preferences, gluten-free options were considered. Varied yet consistent quality of dishes was a common theme with many praising the culinary experience provided by the hotel's diverse restaurants.
Pickalbatros Jungle Aqua Park - Neverland Hurghada offers a range of guest rooms that have a generally positive reception. The rooms are often described as clean, spacious and comfortable, which many guests appreciate. Family bungalows and modern, newly renovated accommodations receive particular praise for their size and thoughtful design, featuring amenities that provide convenience and comfort. Several guests highlighted their rooms as being well-maintained with good views and effective air conditioning.
The daily cleaning service is frequently noted for its thoroughness and the housekeeping staff, such as Ahmed Gamal, receive commendation for their excellent service. Some rooms offer pool views and proximity to facilities, further enhancing the guests' experience.
However, there are a few areas that require attention. Some guests reported outdated furniture and fixtures, issues with air conditioning and occasional lapses in cleanliness. Problems like poorly functioning electrical outlets, the absence of hot water and insufficient towels have been noted by others. Additionally, some rooms might not match the pictures provided during booking, leading to discrepancies in expectations.
Despite these negatives, the overall sentiment towards the room offerings at Pickalbatros Jungle Aqua Park is positive, thanks to the clean, spacious environments and the friendly, attentive staff. However, there remains room for improvement in terms of maintenance and updates to older furnishings.
The beds at Pickalbatros Jungle Aqua Park - Neverland Hurghada have received a generally positive reception from guests. Many found the beds to be comfortable with some describing them as very comfy and oversized. There was appreciation for the large size of the beds, which were also noted to be changed daily, contributing to a sense of luxury. However, not all feedback was entirely favorable; a few guests noted issues with bed comfort such as them being too hard, too soft or not comfortable at all. Additionally, pillows were often described as modest in quality and some found them to be too soft or in need of replacement. Despite these occasional critiques, the prevailing sentiment is that the beds provide a suitable level of comfort overall.
The reviews for Pickalbatros Jungle Aqua Park - Neverland Hurghada overwhelmingly commend the resort for its cleanliness. Guests consistently highlight that the entire property, including rooms, pools and common areas, is maintained to an exceptionally high standard. The hotel's cleaning service is described as impeccable with rooms being cleaned daily and public areas sparkling clean. Attention to cleanliness extends to all facilities, ensuring that guests experience a pristine environment throughout their stay.
Although some guests noted minor issues such as occasionally unclean towels or the presence of ants, these observations are rare and do not overshadow the general praise. The resort's overall tidiness, coupled with well-maintained facilities and constant cleaning efforts, significantly enhances the comfort and experience for guests.
Additionally, the hotel staff receive high praise for their friendly and helpful demeanor, which further contributes to the positive experience. Spacious and beautifully designed rooms, combined with clean pools and outdoor areas, form a clean and welcoming atmosphere. Despite its large size, the resort manages to uphold excellent cleanliness standards, making it one of the best choices for travelers looking for a clean and well-kept stay in Hurghada.
The staff at Pickalbatros Jungle Aqua Park - Neverland Hurghada is consistently praised for their exceptional dedication and hospitality. Numerous staff members, particularly those at the reception like Ahmed Tohamy, Ismail and Islam, are frequently commended for their welcoming demeanor and professionalism. The overall service is highlighted as top-notch with many guests noting that their requests are promptly attended to and their needs are met with the utmost courtesy.
Housekeeping, managed by diligent individuals like Atef, maintains high standards of cleanliness, ensuring a comfortable stay for all guests. The animation team is described as active and creative, contributing significantly to the vibrant atmosphere of the resort. Guests also appreciate the friendly and attentive service from restaurant and bar staff, chefs and pool attendants.
Special recognitions are given to staff members like Mr. Sameh Mohamed and Mr. Mohsen, who have been mentioned for their exceptional customer service and problem-solving abilities. Additionally, management figures such as Mr. Wafi and Mr. Rifaat Hamed have been acknowledged for their cooperative and respectful approach.
Despite a few negative mentions about rude behavior and slow service, the overwhelming majority of reviews reflect a positive experience with the staff, emphasizing their friendliness, helpfulness and professional conduct. This consistent praise underscores the resort’s commitment to ensuring a memorable and enjoyable stay for all its guests.
Guests have consistently remarked that the WiFi at Pickalbatros Jungle Aqua Park - Neverland Hurghada is subpar with frequent complaints about the weak and unstable internet connection. Many guests noted that the WiFi signal was particularly poor in the rooms and occasionally in other areas of the hotel such as restaurants. Several reviews mentioned that the internet service was either very slow or non-existent, which caused frustration when trying to connect from various parts of the property. While some remarked that the WiFi was among the best they’d experienced in Egypt, the general consensus was that significant improvements are needed in both coverage and speed to meet guests' expectations. Despite the issues with the internet, many reviews implied that other aspects of the hotel were enjoyable.
At Pickalbatros Jungle Aqua Park - Neverland Hurghada, the spa experience stands out prominently amongst the various amenities. Guests have highlighted the spa as clean, relaxing and magnificent with great facilities including a sauna, jacuzzi and steam room. The massages, particularly those by therapist Iman, have consistently received high praise for being perfect and professional. The spa also offers extras such as body cleaning and proper suggestions for massage oils.
However, there are mixed opinions regarding the pricing and sales tactics. Some guests felt that the spa services were too expensive and inconsistent and the offers by representatives were described as nerve-wracking. It's recommended to negotiate the prices, as it’s possible to haggle costs down by half.
Despite this, the overall feedback about the spa emphasizes exceptional customer service and a generally enjoyable and relaxing experience, making it a notable feature for those considering a stay.
At Pickalbatros Jungle Aqua Park - Neverland Hurghada, guests are treated to an impressive array of swimming pools and water features that cater to all ages and preferences. With numerous pools scattered throughout the resort, there is no shortage of options for guests looking to take a refreshing dip or relax by the water. These pools vary in depth, making them suitable for both young children and adults alike. The largest aqua park in Egypt is located here, featuring fantastic slides and water attractions that provide endless entertainment.
Cleanliness is a top priority with many reviews highlighting the pristine condition of the pools and overall hygiene. Several heated pools are available, perfect for those cooler days, although not every pool is heated. There are also indoor options and cozy heated spots, making for comfortable swimming regardless of the weather. The availability of sunbeds adds to the convenience, allowing guests to relax easily.
Supervision around the pools is noted to be excellent, ensuring a safe environment for everyone. While some pools may close earlier in the evening, the variety and number of pools ensure that the space never feels overcrowded. Families find the mix of pools and slides ideal with something for every member to enjoy.
Though there are occasional mentions of some pools not being as clean as others and limited poolside bars, the general consensus is overwhelmingly positive. The resort's numerous, well-maintained and diverse pools contribute significantly to an enjoyable and relaxing holiday experience.
Pickalbatros Jungle Aqua Park - Neverland Hurghada offers free on-site parking for its guests, making it a convenient option for those traveling by car. Despite this perk, guests have noted that the car park is not very large and can be difficult to access. Additionally, the parking spaces are not clearly marked, which can cause some confusion upon arrival. It's also worth mentioning that the parking area might be a bit of a walk from the rooms. However, there's no extra cost involved, as parking is free for all hotel guests. Overall, while accessible parking is available, there could be improvements in organization and proximity to the accommodations.
The 'Pickalbatros Jungle Aqua Park - Neverland Hurghada' is an exceptional destination for families seeking engaging and memorable vacations. This expansive resort is frequently described as a true paradise for children with an abundance of activities and entertainment tailored specifically for young guests. Families consistently praise the various water slides, heated pools and the comprehensive aqua park, all of which ensure plenty of exhilarating fun for everyone.
The resort offers a variety of amenities including mini discos, carousels, obstacle courses and a kids’ club featuring a wide range of creative activities. Children can enjoy the kids' cinema, popcorn stations and games, keeping them entertained all day. The well-arranged daytime and nighttime entertainment ensures that both young and older children are consistently engaged.
Parents particularly appreciate the family-friendly atmosphere and the attentive, friendly staff, who provide special care and create a welcoming environment for families. The resort is highly suitable for those looking for both relaxation and little adventures, offering numerous pools, spacious and well-maintained family rooms and a delightful array of dining options.
Activities such as cycling, surfing, live shows and family-friendly movies contribute to a dynamic and enjoyable stay. Lifeguards are present to ensure the safety of all guests, adding an extra layer of comfort for parents. The property is also conveniently located close to the beach and the airport, making travel logistics effortless.
Overall, this resort is repeatedly recommended by visitors as an ideal destination for family vacations with its focus on creating a perfect, fun-filled experience for children and adults alike. For those in search of a remarkable place where kids can enjoy themselves to their heart's content and families can create lasting memories together, 'Pickalbatros Jungle Aqua Park - Neverland Hurghada' comes highly recommended.
Pickalbatros Jungle Aqua Park in Hurghada stands out as an exceptional four-star resort, often surpassing expectations typically associated with its rating category. Many guests are pleasantly surprised by its high-quality amenities and services, comparing it favorably to five-star hotels. The hotel boasts clean and spacious rooms, excellent service and a broad selection of restaurants that cater to different tastes. Its extensive facilities include fully equipped pools and numerous aqua animations and entertainments, making it a perfect choice for families and water enthusiasts alike.
Despite not having its own beach, guests can access Dana Beach, which compensates for this minor shortcoming. The hotel maintains high standards of cleanliness and comfort, offering good sound insulation and various amenities. However, some minor drawbacks include a weak wifi connection and occasional excessive noise at the playgrounds during meals.
Overall, Pickalbatros Jungle Aqua Park delivers a luxury four-star experience with appropriate facilities and services, making it one of the best hotels in Hurghada.
Pickalbatros Jungle Aqua Park - Neverland Hurghada receives mixed reviews regarding its accessibility for guests with disabilities. The resort's overall design is praised for being very accessible and easy to use with elevators significantly enhancing mobility and saving time and effort for guests. The premises are noted for being wheelchair-friendly and provide free wheelchairs for elderly guests, ensuring that they can navigate the property with ease. Additionally, the hotel's location is described as accessible and there is accessible parking available.
The resort features lifts to the aqua park slides, allowing guests with disabilities to participate in activities, which many guests found commendable. The hotel is also equipped to function during power outages, prioritizing guest safety.
However, there are areas needing improvement. The number of disabled rooms is limited and not all rooms are accessible. Some guests mentioned difficulties in finding accessible parking, although others contradicted this. Comfort in the common areas is restricted, especially if one arrives late for meals. Social distancing and safety regulations were reportedly not always followed and some employees seemed uninformed about certain amenities or operational hours. Furthermore, the services available might not meet the specific needs of elderly guests.
In conclusion, while Pickalbatros Jungle Aqua Park - Neverland Hurghada offers a generally accessible environment with key features supporting disabled guests, it has room for enhancements in certain areas to ensure a fully accommodating experience.
Pickalbatros Jungle Aqua Park in Hurghada is highly praised for its extensive and varied water slides, making it a prime destination for families and water park enthusiasts. The resort features a wide range of slides that cater to both children and adults, ensuring fun for all age groups. Guests appreciate the presence of lifeguards at each slide, ensuring safety while enjoying the diverse and exciting water games. The facilities are described as clean and well-maintained with no long waiting times for even the most popular rides.
Visitors also commend the convenience of elevators to reach the top of the slides, allowing for easy access to all attractions. The resort's pool area, along with the water slides, is a major highlight, offering both fantastic pools and a variety of bars for relaxation. Comfort and cleanliness are noteworthy aspects, though there is room for improvement in pool cleanliness.
Despite having numerous slides, some guests suggest that adding even more could enhance the experience further. The availability of sunbeds is another positive aspect, as guests never struggle to find a spot to relax. Overall, the water slides at Pickalbatros Jungle Aqua Park promise an enjoyable and thrilling experience, contributing to the resort's reputation as an excellent choice for a fun-filled family vacation.
Pickalbatros Jungle Aqua Park - Neverland Hurghada offers a haven for families, particularly focusing on engaging activities for children. The hotel features an array of child-friendly amenities with numerous pools, including heated and separate children's pools. Both kids and adults enjoy the wide variety of slides tailored for all age groups, making the water park an exciting destination for family fun.
A newly developed children's area in Water Valley ups the ante with its fascinating water games and unique attractions. The little ones are kept entertained all day with a mix of slides, performances and shows. The lifeguards are highly praised for ensuring the safety of everyone, allowing parents to relax while their kids have fun.
The children's pools are recognized for being well-organized and safe, providing a comfortable and enjoyable environment. These pools are strategically placed near bungalow sets for convenience. The water activities and the children's mini club receive exceptional reviews, noted as excellent and ensuring kids remain engaged till late hours.
The entire family can expect to enjoy the facilities with guests frequently recommending the hotel to friends. Overall, the children's pool and entertainment options stand out as highlights, promising an entertaining family vacation.
The heated pools at Pickalbatros Jungle Aqua Park - Neverland Hurghada receive mixed reviews, yet the positive feedback strongly emphasizes their appeal. Guests frequently enjoyed the heated pools, especially during cooler evenings. The heated pools were often highlighted as a standout feature for relaxation. Many appreciated that most pools are heated, although there was some mention that not all pools are consistently warm. Despite this, the heated pools were a significant draw, providing comfort and enjoyment for many visitors.
Pickalbatros Jungle Aqua Park - Neverland Hurghada boasts an impressive variety of outdoor pools, catering to all age groups and preferences. Guests consistently praise the excellent and well-maintained pools, from the deeper ones for adults to the shallower ones designed for young children. Numerous pools are conveniently located close to guest rooms, offering easy access and a beautiful view.
The resort features several heated pools, ensuring comfortable swimming regardless of the weather. Some reviews specifically highlight the temperature-controlled and heated options, which have been described as great and refreshing. Additionally, there is a dedicated child’s area, making it a family-friendly destination.
Among the various pool options, ledge pools help manage the crowd and provide a more relaxing experience. Despite the outdoor pools closing at 5:00 pm, guests appreciate the wide variety and the many choices available throughout the hotel's large area. The combination of multiple swimming pools, impressive guest room views and an extensive range of facilities and restaurants enhances the overall experience at this resort.
The indoor pool at Pickalbatros Jungle Aqua Park - Neverland Hurghada receives commendations for its well-heated and comfortable environment, making it a pleasant retreat for guests. The pool is highlighted as a notable amenity, being particularly appealing during cooler weather. Various water slides and rides are appreciated, offering fun activities and thrilling experiences for both children and adults. Though there is mention of both heated and non-heated pools, the overall sentiment demonstrates satisfaction with the indoor aquatic options provided.
Pickalbatros Jungle Aqua Park - Neverland Hurghada is consistently praised for its outstanding aquatic facilities, making it one of the top destinations in Egypt for water park enthusiasts. Guests are impressed by the vast size and extensive variety of the water parks, featuring countless pools and slides suitable for all ages. Families find the entertainment options plentiful with numerous thrilling water games and attractions that cater to both children and adults.
The new extensions to the aqua park are highlighted as being particularly exciting and diverse, contributing significantly to the overall experience. Numerous reviewers note the high quality and cleanliness of the facilities and the safety measures in place, especially for children. The lifeguard presence on rides further enhances the sense of security for parents.
Guests appreciate the broad range of slides, many of which are described as fun and top-notch with some even being recognized as the best in Hurghada or all of Egypt. The variety ensures that there's something for everyone, from young children to thrill-seeking adults. Additionally, the availability of heated pools and a lazy river adds to the overall enjoyment.
Reviewers also commend the hotel on its well-maintained grounds and the variety of dining options available on-site. The friendly and helpful staff, combined with excellent entertainment offerings, further enrich the guest experience.
Overall, Pickalbatros Jungle Aqua Park is celebrated for its extensive, well-maintained and incredibly fun water parks that promise nonstop enjoyment and an unforgettable stay for all visitors.
Pickalbatros Jungle Aqua Park - Neverland Hurghada is highly recommended for honeymooners, offering a range of amenities and packages tailored for newlyweds. Guests frequently note its suitability for a honeymoon visit, describing it as a honeymoon resort and the perfect place for a romantic getaway. The property features a dedicated Honeymoon pool and offers honeymoon-specific bungalows, ensuring a specialized experience. Reviews consistently emphasize the clean property standards, contributing to a pleasant and comfortable stay for couples. With a reputation for being newlyweds friendly, it appears to be a great choice for a memorable honeymoon.
Pickalbatros Jungle Aqua Park - Neverland Hurghada offers a romantic escape ideal for couples seeking a perfect weekend getaway. The property is clean and well-organized with facilities specifically catering to romantic needs. Many guests appreciated the quiet rooms and scenic overlooks that add a special touch to their stay. Its prime location allowed couples to enjoy their private time effortlessly. While one reviewer felt the setting could be more romantic, the majority found the hotel to be a fantastic place for honeymoons and relaxing moments. Overall, it is an idyllic choice for couples looking to unwind and enjoy each other's company.
Location Show Map
Location
The resort is sprawling with spacious grounds and well-thought-out design, ensuring all amenities are smoothly and easily accessible. However, some guests noted that rooms can be far from the main reception and restaurants and the beach is not directly accessible from the hotel. Though the private beach requires a 10-minute shuttle ride, the service is reliable and frequent.
For visitors looking to explore Hurghada, the location allows for booking various tours, often with included transfers. The tranquil atmosphere of the city and the beautiful views of the Red Sea add to the charm of staying at the resort. Despite minor inconveniences like the beach's distance and room placement, the resort's strategic position, accommodating staff and extensive activities make it a top choice in Hurghada.
Breakfast
Particular mention is given to staff members such as Ayman and Amir and to the impressive speed and efficiency of Chef Sara Eslam, who prepares omelettes swiftly and accurately. Many guests appreciate the extensive selection and quality of the food with breakfast being a favorite meal of the day for some.
However, a few recurring themes suggest areas for improvement. Some guests find the breakfast menu a bit monotonous, noting that it tends to be the same across different restaurants. Others suggest extending the breakfast hours and feel that some breakfast items, particularly in the meat category, could be of better quality. Despite these minor criticisms, the overall consensus is that the breakfast at this resort is a delightful start to the day with ample variety and tasty options for everyone.
Dinner
However, there were mixed opinions on food variety and quality. Some found the food repetitive and in need of more diversity and fresh options. While buffet selections were plentiful and meals generally appealing, a few critics felt the buffet lacked sufficient variety and some individual restaurants fell short. Despite these points, the overall feedback on the quality and taste of meals was favorable with many guests satisfied by the sumptuous dinner options and the wide array of cuisines.
Highlights included themed meals, special BBQ nights and delicious grilled dishes such as fish and roasted duck. For those with specific dietary preferences, gluten-free options were considered. Varied yet consistent quality of dishes was a common theme with many praising the culinary experience provided by the hotel's diverse restaurants.
Rooms
The daily cleaning service is frequently noted for its thoroughness and the housekeeping staff, such as Ahmed Gamal, receive commendation for their excellent service. Some rooms offer pool views and proximity to facilities, further enhancing the guests' experience.
However, there are a few areas that require attention. Some guests reported outdated furniture and fixtures, issues with air conditioning and occasional lapses in cleanliness. Problems like poorly functioning electrical outlets, the absence of hot water and insufficient towels have been noted by others. Additionally, some rooms might not match the pictures provided during booking, leading to discrepancies in expectations.
Despite these negatives, the overall sentiment towards the room offerings at Pickalbatros Jungle Aqua Park is positive, thanks to the clean, spacious environments and the friendly, attentive staff. However, there remains room for improvement in terms of maintenance and updates to older furnishings.
Beds
Cleanliness
Although some guests noted minor issues such as occasionally unclean towels or the presence of ants, these observations are rare and do not overshadow the general praise. The resort's overall tidiness, coupled with well-maintained facilities and constant cleaning efforts, significantly enhances the comfort and experience for guests.
Additionally, the hotel staff receive high praise for their friendly and helpful demeanor, which further contributes to the positive experience. Spacious and beautifully designed rooms, combined with clean pools and outdoor areas, form a clean and welcoming atmosphere. Despite its large size, the resort manages to uphold excellent cleanliness standards, making it one of the best choices for travelers looking for a clean and well-kept stay in Hurghada.
Staff
Housekeeping, managed by diligent individuals like Atef, maintains high standards of cleanliness, ensuring a comfortable stay for all guests. The animation team is described as active and creative, contributing significantly to the vibrant atmosphere of the resort. Guests also appreciate the friendly and attentive service from restaurant and bar staff, chefs and pool attendants.
Special recognitions are given to staff members like Mr. Sameh Mohamed and Mr. Mohsen, who have been mentioned for their exceptional customer service and problem-solving abilities. Additionally, management figures such as Mr. Wafi and Mr. Rifaat Hamed have been acknowledged for their cooperative and respectful approach.
Despite a few negative mentions about rude behavior and slow service, the overwhelming majority of reviews reflect a positive experience with the staff, emphasizing their friendliness, helpfulness and professional conduct. This consistent praise underscores the resort’s commitment to ensuring a memorable and enjoyable stay for all its guests.
Wi-Fi
Spa
However, there are mixed opinions regarding the pricing and sales tactics. Some guests felt that the spa services were too expensive and inconsistent and the offers by representatives were described as nerve-wracking. It's recommended to negotiate the prices, as it’s possible to haggle costs down by half.
Despite this, the overall feedback about the spa emphasizes exceptional customer service and a generally enjoyable and relaxing experience, making it a notable feature for those considering a stay.
Pool
Cleanliness is a top priority with many reviews highlighting the pristine condition of the pools and overall hygiene. Several heated pools are available, perfect for those cooler days, although not every pool is heated. There are also indoor options and cozy heated spots, making for comfortable swimming regardless of the weather. The availability of sunbeds adds to the convenience, allowing guests to relax easily.
Supervision around the pools is noted to be excellent, ensuring a safe environment for everyone. While some pools may close earlier in the evening, the variety and number of pools ensure that the space never feels overcrowded. Families find the mix of pools and slides ideal with something for every member to enjoy.
Though there are occasional mentions of some pools not being as clean as others and limited poolside bars, the general consensus is overwhelmingly positive. The resort's numerous, well-maintained and diverse pools contribute significantly to an enjoyable and relaxing holiday experience.
Parking
Family
The resort offers a variety of amenities including mini discos, carousels, obstacle courses and a kids’ club featuring a wide range of creative activities. Children can enjoy the kids' cinema, popcorn stations and games, keeping them entertained all day. The well-arranged daytime and nighttime entertainment ensures that both young and older children are consistently engaged.
Parents particularly appreciate the family-friendly atmosphere and the attentive, friendly staff, who provide special care and create a welcoming environment for families. The resort is highly suitable for those looking for both relaxation and little adventures, offering numerous pools, spacious and well-maintained family rooms and a delightful array of dining options.
Activities such as cycling, surfing, live shows and family-friendly movies contribute to a dynamic and enjoyable stay. Lifeguards are present to ensure the safety of all guests, adding an extra layer of comfort for parents. The property is also conveniently located close to the beach and the airport, making travel logistics effortless.
Overall, this resort is repeatedly recommended by visitors as an ideal destination for family vacations with its focus on creating a perfect, fun-filled experience for children and adults alike. For those in search of a remarkable place where kids can enjoy themselves to their heart's content and families can create lasting memories together, 'Pickalbatros Jungle Aqua Park - Neverland Hurghada' comes highly recommended.
4 Star
Despite not having its own beach, guests can access Dana Beach, which compensates for this minor shortcoming. The hotel maintains high standards of cleanliness and comfort, offering good sound insulation and various amenities. However, some minor drawbacks include a weak wifi connection and occasional excessive noise at the playgrounds during meals.
Overall, Pickalbatros Jungle Aqua Park delivers a luxury four-star experience with appropriate facilities and services, making it one of the best hotels in Hurghada.
Accessible
The resort features lifts to the aqua park slides, allowing guests with disabilities to participate in activities, which many guests found commendable. The hotel is also equipped to function during power outages, prioritizing guest safety.
However, there are areas needing improvement. The number of disabled rooms is limited and not all rooms are accessible. Some guests mentioned difficulties in finding accessible parking, although others contradicted this. Comfort in the common areas is restricted, especially if one arrives late for meals. Social distancing and safety regulations were reportedly not always followed and some employees seemed uninformed about certain amenities or operational hours. Furthermore, the services available might not meet the specific needs of elderly guests.
In conclusion, while Pickalbatros Jungle Aqua Park - Neverland Hurghada offers a generally accessible environment with key features supporting disabled guests, it has room for enhancements in certain areas to ensure a fully accommodating experience.
Pool Water Slide
Visitors also commend the convenience of elevators to reach the top of the slides, allowing for easy access to all attractions. The resort's pool area, along with the water slides, is a major highlight, offering both fantastic pools and a variety of bars for relaxation. Comfort and cleanliness are noteworthy aspects, though there is room for improvement in pool cleanliness.
Despite having numerous slides, some guests suggest that adding even more could enhance the experience further. The availability of sunbeds is another positive aspect, as guests never struggle to find a spot to relax. Overall, the water slides at Pickalbatros Jungle Aqua Park promise an enjoyable and thrilling experience, contributing to the resort's reputation as an excellent choice for a fun-filled family vacation.
Children's Pool
A newly developed children's area in Water Valley ups the ante with its fascinating water games and unique attractions. The little ones are kept entertained all day with a mix of slides, performances and shows. The lifeguards are highly praised for ensuring the safety of everyone, allowing parents to relax while their kids have fun.
The children's pools are recognized for being well-organized and safe, providing a comfortable and enjoyable environment. These pools are strategically placed near bungalow sets for convenience. The water activities and the children's mini club receive exceptional reviews, noted as excellent and ensuring kids remain engaged till late hours.
The entire family can expect to enjoy the facilities with guests frequently recommending the hotel to friends. Overall, the children's pool and entertainment options stand out as highlights, promising an entertaining family vacation.
Heated Pool
Outdoor Pool
The resort features several heated pools, ensuring comfortable swimming regardless of the weather. Some reviews specifically highlight the temperature-controlled and heated options, which have been described as great and refreshing. Additionally, there is a dedicated child’s area, making it a family-friendly destination.
Among the various pool options, ledge pools help manage the crowd and provide a more relaxing experience. Despite the outdoor pools closing at 5:00 pm, guests appreciate the wide variety and the many choices available throughout the hotel's large area. The combination of multiple swimming pools, impressive guest room views and an extensive range of facilities and restaurants enhances the overall experience at this resort.
Indoor Pool
Water Park
The new extensions to the aqua park are highlighted as being particularly exciting and diverse, contributing significantly to the overall experience. Numerous reviewers note the high quality and cleanliness of the facilities and the safety measures in place, especially for children. The lifeguard presence on rides further enhances the sense of security for parents.
Guests appreciate the broad range of slides, many of which are described as fun and top-notch with some even being recognized as the best in Hurghada or all of Egypt. The variety ensures that there's something for everyone, from young children to thrill-seeking adults. Additionally, the availability of heated pools and a lazy river adds to the overall enjoyment.
Reviewers also commend the hotel on its well-maintained grounds and the variety of dining options available on-site. The friendly and helpful staff, combined with excellent entertainment offerings, further enrich the guest experience.
Overall, Pickalbatros Jungle Aqua Park is celebrated for its extensive, well-maintained and incredibly fun water parks that promise nonstop enjoyment and an unforgettable stay for all visitors.
Honeymoon
Romantic
Yes, Pickalbatros Jungle Aqua Park - Neverland Hurghada has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Pool Water Slide, Outdoor Pool, Water Park, Lazy River.
Yes, a spa is available at Pickalbatros Jungle Aqua Park - Neverland Hurghada.
No, Pickalbatros Jungle Aqua Park - Neverland Hurghada doesn't allow dogs.
Yes, parking facilities are available at Pickalbatros Jungle Aqua Park - Neverland Hurghada.
Yes, Pickalbatros Jungle Aqua Park - Neverland Hurghada has a gym.
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