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Summary of reviewsThe staff at Ostria Resort & Spa received mixed reviews from guests. Some found them to be friendly, helpful and of high quality, while others had negative experiences. Communication at reception needed improvement and guests reported having to ask for basic amenities like toilet paper and wifi codes multiple times. Some encountered issues with the minibar and had to walk to reception for assistance. Despite these issues, there were still positive reviews about the staff being willing to go out of their way to ensure a pleasant stay. Show more
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Categories
Luxury Hotel
Luxury beachfront hotel with a restaurant, seasonal outdoor pool, and health club. It provides a relaxing environment with a focus on wellness and offers easy access to the beach.
Hotel near The Beach
The Ostria Resort & Spa is near the beach and offers a relaxing getaway. It provides a range of amenities for an enjoyable stay, making it a good choice for travelers seeking a beachside vacation.
Hotel Taking Steps Towards Sustainability
Ostria Resort & Spa is a beacon of sustainable tourism, committed to leaving the smallest possible environmental footprint. The Resort makes an emphatic statement in protecting the local and global environment by minimizing its environmental impact in all its activities, products, and services. This commitment is reinforced through consistent adherence to all environmental obligations and integrating environmental management into all aspects of business operations. Waste is meticulously separated and recycled, with stringent waste management practices that involve the collection of paper, glass, iron, aluminum, batteries, light bulbs, and even used cooking oil by certified companies. The emphasis on reducing waste generation extends to the hotel's use of energy, water, materials, and other natural resources, prioritizing efficiency and long-term sustainability.
This beachfront Resort goes above and beyond to conserve natural resources, with electric vehicles for transportation within the premises, solar panels for hot water production, energy-saving bulbs, and smart window sensors that automatically stop air-conditioners when windows or balcony doors are open. In its mission to reduce water consumption, the Resort features shower cabins instead of bathtubs, a water-conscious housekeeping team, and an automatic watering system for its gardens of water-efficient plants. The resort has also implemented a "save water - go green" program for linen replacement in all rooms, encouraging guests to partake in its eco-friendly efforts. The commitment to environmental stewardship at Ostria Resort & Spa also translates into using professional eco-friendly detergents, cleaning products, sanitizers, and disinfectants, and a strong emphasis on education for staff to adopt and maintain sustainable practices.
Certifications:
ISO 14001 Environmental management systems
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Solar radiation
What makes your hotel/accommodation eco-friendly?
Written environmental policy statement in place
The structure maximizes air flow to reduce the need for air-conditioning
The structure maximizes natural light to reduce the need for lighting and heating
Windows that block heat/cold (i.e. triple-glazed windows)
Engaged in eco-friendly initiatives (i.e. reforestation, wildlife conservation)
Use of non-toxic cleaning products
LED lighting throughout the premises
Environmental manager appointed
Employees are trained to follow environmental policies
Toilets flush up to 6 litres per flush
Signs in the rooms informing guests that towels will only be changed upon request
Waste is separated into at least 3 categories
Automatic system or key card that turns off the light and electrical appliances when guests leave their room
Air-conditioning and heating automatically switches off when windows are open
Most of the ingredients used to prepare meals are locally produced
A vegetarian alternative menu is proposed in the restaurant
An energy audit is carried out at least once every five years
Answers last updated by Ostria Resort & Spa
Hotel with Spa
Kallisti Wellness and Fitness Spa is the place to enhance guests' harmony and well-being. The hotel's spa aims to balance your body and soul through holistic therapies for individuals, as well as for couples and friends. The element of water in combination with various essential oils creates the perfect base for both body and face therapies. The spa area features hammam, sauna, a heated indoor pool and a private suite designed for a unique experience of wellness inspired by the ancient Greek myth of Love and Soul.
Hotel with Swimming Pool
This 5-star resort offers 7 swimming pools, a long sandy and pebbled beach, and a range of dining options. It is known for its stunning ocean and sunset views, elegant accommodations, and exquisite spa treatments.
Heated Pool Indoor Pool Children's Pool Outdoor Pool
Hotel with Parking
This resort offers parking facilities for its guests. As a resort and spa, it likely has ample parking to accommodate many guests.
Hotel with Gym
Ostria Resort & Spa offers a fitness center for guests looking to maintain their exercise routine. The spa provides additional wellness options for a balanced stay.
Hotel with Tennis Courts
This 5-star resort offers tennis courts along with other facilities like watersports and beach volleyball. It also provides dining options, spa treatments, and entertainment, making it a well-rounded choice for a tennis-focused vacation.
Number of all tennis courts4
Number of indoor/covered tennis courts0
Number of lighted tennis courts4
Tennis court(s) terrain:
Carpet (Textile or polymeric material supplied in rolls or sheets of finished product)
While specific yoga offerings are not detailed, as a resort and spa, it likely provides wellness facilities and a relaxing atmosphere suitable for personal yoga practices.
Hotel with Outdoor Pool
This 5-star resort is inspired by traditional Cretan village architecture and features 7 swimming pools, including an adult-only pool and heated pools available seasonally. It offers a large swimming pool area with lounge chairs and is located beachfront.
Hotel with Children's Pool
Among its five swimming pools, this resort includes a dedicated children's pool. This ensures a specific area is available for younger swimmers.
Hotel with Indoor Pool
This extensive resort offers a thermal indoor pool and a separate indoor heated swimming pool. These indoor pools are part of the wide range of facilities available to guests.
Beachfront Hotel
What is between the hotel and the beach?
Nothing. The beach is directly accessible from the hotel
Answers last updated by our editors
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Business Hotel
5-Star Hotel
Hotel with Heated Pool
Room Types
Junior Suite with Garden ViewThis spacious room comprises one bedroom with 2 twin beds or a double bed, separate room with 2 sofa beds, modern bathroom with separate walk-in shower cabin, and private balcony with views of the garden. A satellite TV and free WiFi are provided.
Superior Double or Twin Room with Pool ViewSpacious suite with modern facilities, pool views and direct access to the Zen pool from the terrace.
Junior Suite with Pool ViewThis family room is located by the Zen pool.
Junior Suite with Pool ViewThis suite's special feature is the infinity pool. The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a terrace with pool views, this suite also provides soundproof walls and a flat-screen TV with satellite channels. The unit offers 1 bed.
One-Bedroom SuiteThis suite comprises 1 living room, 1 separate bedroom and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a seating area as well as garden views. The unit offers 3 beds.
About Ostria Resort & Spa
License: 1040Κ015Α0058700
Guest Reviews
8.9
Excellent
Staff
The staff of Ostria Resort & Spa received mixed reviews from guests. While some found the team to be of very high quality and happy to serve, others had negative experiences. Some guests reported that the reception staff were not friendly and communication at reception needed improvement. Guests also mentioned having to ask multiple times for items like toilet paper and wifi codes. In one instance, a promised vase was not delivered to the room by the personnel. Some guests encountered trouble with the minibar and had to walk to reception to get help. Despite these issues, other guests found the staff to be friendly, helpful and willing to go out of their way to ensure a pleasant stay.
Yes, Ostria Resort & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at Ostria Resort & Spa.
No, Ostria Resort & Spa doesn't allow dogs.
Yes, parking facilities are available at Ostria Resort & Spa.