Citiheight Hotel
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Summary of reviewsCitiheight Hotel in Lagos receives high praise for its prime location, situated close to the airport, major city attractions and shopping malls, making it an ideal choice for both business and leisure travelers. The hotel's central position and clean, well-maintained environment, along with friendly and accommodating staff, contribute significantly to its appeal. Visitors frequently commend the delightful ambiance and quality food, marking it as a recommended option for those visiting the city.
The breakfast service garners generally favorable reviews. The buffet breakfast is particularly noted for its excellence, offering delicious and timely meals in a clean environment. Although some guests wish for a broader selection of options, the complimentary breakfast experience remains a pleasant aspect of staying at the hotel.
When it comes to rooms, the feedback is mixed. Spacious and centrally-located, the rooms receive commendations for their cleanliness and comfort, often being considered worth the money. However, the need for refurbishment and better maintenance, such as updated facilities and improved air conditioning, has been pointed out. Issues like dirty bedsheets and unpleasant smells are noted by some, suggesting a need for enhanced room upkeep.
Cleanliness generally receives positive recognition with many guests appreciating clean rooms, sheets and towels. The hotel's clean environment and professional staff contribute to a delightful overall stay. Nonetheless, some areas, particularly bathrooms, require more attention to detail regarding stains, smells and the replacement of old towels, highlighting an opportunity for improvement.
The staff at Citiheight Hotel play a crucial role in ensuring a pleasant guest experience. Known for their friendliness, warmth and professionalism, the staff are often singled out for their helpful and courteous nature, making check-ins and stays more enjoyable. Occasional reports of inconsistency in service quality suggest room for enhancement in staff training.
The hotel’s WiFi service receives mixed reviews, varying from good to slow and weak signals. The inconsistency, especially during evenings or in specific hotel areas, suggests a need for improved internet infrastructure to meet guest expectations reliably.
Bed comfort is a notable strength of the hotel with many guests finding the beds quite comfortable. However, worn linens and pillows, along with the need for more consistent cleanliness, indicate areas that require attention. The oversized beds, though comfortable, can sometimes make the rooms feel cramped.
In summary, Citiheight Hotel offers a convenient and pleasant stay with its prime location, friendly staff and comfortable accommodations. While some areas, such as room maintenance and WiFi service, need enhancement, the positive experiences in terms of location, staff interaction and general comfort make it a commendable choice for visitors to Lagos.
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The breakfast service garners generally favorable reviews. The buffet breakfast is particularly noted for its excellence, offering delicious and timely meals in a clean environment. Although some guests wish for a broader selection of options, the complimentary breakfast experience remains a pleasant aspect of staying at the hotel.
When it comes to rooms, the feedback is mixed. Spacious and centrally-located, the rooms receive commendations for their cleanliness and comfort, often being considered worth the money. However, the need for refurbishment and better maintenance, such as updated facilities and improved air conditioning, has been pointed out. Issues like dirty bedsheets and unpleasant smells are noted by some, suggesting a need for enhanced room upkeep.
Cleanliness generally receives positive recognition with many guests appreciating clean rooms, sheets and towels. The hotel's clean environment and professional staff contribute to a delightful overall stay. Nonetheless, some areas, particularly bathrooms, require more attention to detail regarding stains, smells and the replacement of old towels, highlighting an opportunity for improvement.
The staff at Citiheight Hotel play a crucial role in ensuring a pleasant guest experience. Known for their friendliness, warmth and professionalism, the staff are often singled out for their helpful and courteous nature, making check-ins and stays more enjoyable. Occasional reports of inconsistency in service quality suggest room for enhancement in staff training.
The hotel’s WiFi service receives mixed reviews, varying from good to slow and weak signals. The inconsistency, especially during evenings or in specific hotel areas, suggests a need for improved internet infrastructure to meet guest expectations reliably.
Bed comfort is a notable strength of the hotel with many guests finding the beds quite comfortable. However, worn linens and pillows, along with the need for more consistent cleanliness, indicate areas that require attention. The oversized beds, though comfortable, can sometimes make the rooms feel cramped.
In summary, Citiheight Hotel offers a convenient and pleasant stay with its prime location, friendly staff and comfortable accommodations. While some areas, such as room maintenance and WiFi service, need enhancement, the positive experiences in terms of location, staff interaction and general comfort make it a commendable choice for visitors to Lagos.
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Guest Reviews
Citiheight Hotel boasts a prime location, making it an ideal choice for visitors seeking convenience and accessibility. Situated close to the airport, it provides an easy commute for travelers. The hotel's central position in Lagos ensures guests can effortlessly reach various city attractions and landmarks. Notably, it's near the Sheraton Hotel and popular city malls, enhancing its appeal for those wanting to explore nearby shopping and dining options. The area is well-connected with good access roads, facilitating smooth transit around the city and the availability of Uber services further adds to its convenience. Additionally, the hotel's surrounding environment is clean and well-maintained and visitors frequently commend the friendly staff, pleasant ambience and good food. All these factors combined make Citiheight Hotel a highly recommended option for those visiting Lagos.
Citiheight Hotel offers a breakfast experience that receives mixed reviews from its guests. Many have praised the breakfast for being delicious, timely and more than adequate. The buffet breakfast, in particular, appears to be a highlight, earning descriptors such as excellent and fantastic. Guests also appreciate the clean environment and the flexibility and accommodating nature of the staff.
Some, however, feel that the breakfast options are somewhat limited and lacking in variety. Despite this, the complimentary breakfast generally receives favorable mentions. It seems that while the standard breakfast could benefit from a broader selection, it still manages to cater to many guests' preferences, making the experience quite pleasant overall.
Citiheight Hotel offers a varied room experience to its guests. Rooms are noted to be spacious and centrally located, offering easy access to the city, which can be appealing for travelers. Many reviews highlighted the rooms' cleanliness and comfort, mentioning that they were well-taken care of. Specifically, guests appreciated the spaciousness and generally neat appearance of the rooms, which are also considered worth the money and satisfactory in terms of comfort.
However, there's a recurring theme of outdated facilities that need upgrading. The rooms appear to have old fittings, furniture settings and require maintenance, including new paint and renovated features. The presence of window ACs instead of more modern air conditioning systems was a point of critique. Cleanliness is another area of concern with some guests noting dirty bedsheets and stained duvets, as well as unpleasant smells in the rooms.
In spite of these issues, the rooms have been described as decent, neat and satisfactory for certain guests, suggesting that experiences may vary depending on the room assignment. Enhancing the room maintenance and addressing the cleanliness issues would significantly improve the overall guest experience at Citiheight Hotel.
The beds at Citiheight Hotel receive mixed feedback from guests. Many reviewers found the beds themselves to be quite comfortable, which is certainly a significant plus. However, there are consistent comments suggesting that the bed linens and pillows appear worn with some noting they are due for replacement. While the sheets and towels are deemed very clean by some, others describe the beddings as 'tired' and not as crisp white as one might expect with reports of dirty and stained sheets. Despite these issues, the comfort of the beds seems to leave a positive impression on many guests. The size of the beds, however, is sometimes seen as too large for the rooms, further complicating the overall experience.
The cleanliness of Citiheight Hotel has been positively highlighted by several guests, particularly for its clean rooms and overall clean environment. Many reviewers appreciated the clean sheets and towels and noted the cleanliness of the lobby and room materials. The staff's professionalism and positive attitude also received commendations, contributing to a pleasant atmosphere.
However, some areas of concern were mentioned, particularly regarding the bathrooms. Issues such as stains on tiles, old towels and unclean toilets were noted by some guests. Problems like a bad smell in the bathroom and an unclean area beneath the beds were also reported. Additionally, the cleaning staff's inconsistency in replacing soaps and lotions and the condition of outdated towels were areas that need improvement. Despite these issues, the cleanliness and the wonderful staff were frequently applauded, suggesting that with some targeted improvements, the hotel could enhance its overall cleanliness standards significantly.
Citiheight Hotel boasts a well-cultured and courteous staff, contributing significantly to an enjoyable stay. Generally, guests commend the team for being friendly, warm and attentive to their needs with many noting their politeness, flexibility and accommodating nature. The reception is particularly welcoming and staff members are often highlighted for their professionalism and helpfulness. However, there are occasional mentions of standoffish or rude behavior, indicating some inconsistency in service quality. Overall, the positive interactions with the friendly and polite staff create a pleasant atmosphere at the hotel.
Citiheight Hotel has a mixed reception when it comes to its WiFi service. While some guests found the WiFi to be decent and really good at times, others experienced weak signals and slow internet speed, especially during the evenings. A few guests highlighted that the WiFi didn't work in their rooms or during particular days, impacting their ability to work effectively. Overall, the WiFi service of Citiheight Hotel appears to be inconsistent, varying from good to poor depending on the time and location within the hotel.
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Location
Breakfast
Some, however, feel that the breakfast options are somewhat limited and lacking in variety. Despite this, the complimentary breakfast generally receives favorable mentions. It seems that while the standard breakfast could benefit from a broader selection, it still manages to cater to many guests' preferences, making the experience quite pleasant overall.
Rooms
However, there's a recurring theme of outdated facilities that need upgrading. The rooms appear to have old fittings, furniture settings and require maintenance, including new paint and renovated features. The presence of window ACs instead of more modern air conditioning systems was a point of critique. Cleanliness is another area of concern with some guests noting dirty bedsheets and stained duvets, as well as unpleasant smells in the rooms.
In spite of these issues, the rooms have been described as decent, neat and satisfactory for certain guests, suggesting that experiences may vary depending on the room assignment. Enhancing the room maintenance and addressing the cleanliness issues would significantly improve the overall guest experience at Citiheight Hotel.
Beds
Cleanliness
However, some areas of concern were mentioned, particularly regarding the bathrooms. Issues such as stains on tiles, old towels and unclean toilets were noted by some guests. Problems like a bad smell in the bathroom and an unclean area beneath the beds were also reported. Additionally, the cleaning staff's inconsistency in replacing soaps and lotions and the condition of outdated towels were areas that need improvement. Despite these issues, the cleanliness and the wonderful staff were frequently applauded, suggesting that with some targeted improvements, the hotel could enhance its overall cleanliness standards significantly.
Staff
Wi-Fi
Yes, Citiheight Hotel has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
Yes, a spa is available at Citiheight Hotel.
No, Citiheight Hotel doesn't allow dogs.
Yes, parking facilities are available at Citiheight Hotel.
Yes, Citiheight Hotel has a gym.
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