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Hotel de Ilhavo Plaza & Spa

Ilhavo , Av. Mario Sacramento 113 (Show on Map)

8.4

Very Good

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Summary of reviewsHotel de Ilhavo Plaza & Spa is highly praised for its strategic and tranquil location, ideal for those seeking peace while still wanting proximity to Aveiro and the Atlantic beaches. It serves as a convenient base for exploring the area, although personal transportation is recommended due to its somewhat remote setting and limited nearby dining options.

Breakfast at the hotel receives glowing reviews for its extensive and diverse selection, catering to various dietary preferences and is frequently highlighted as a standout feature. The buffet-style presentation includes both regional and international options with an appreciated inclusion in the room rate. While a few guests noted minor issues with labeling and temperature, the overall feedback is overwhelmingly positive.

Dinner at the hotel's restaurant is similarly celebrated for its quality, variety and themed nights, enhancing the dining experience with entertainment such as live music. Guests commend the generous and excellent quality of the meals, though some suggest a broader variety on the a la carte menu. Despite a few comments regarding buffet temperature and cost, the majority view it as good value for money.

Rooms at the hotel are generally well-received for their spaciousness, cleanliness and comfort, featuring modern amenities and romantic decor. Some reviews indicate a need for modernization and better maintenance in certain areas, but the overall consensus points to a comfortable and restful stay. Guests appreciate the soundproofing and the high cleanliness standards consistently maintained.

Cleanliness throughout the hotel is a frequently praised aspect with guests noting immaculate conditions in the rooms and common areas. However, occasional lapses in specific areas were mentioned, suggesting that some improvements could be beneficial.

The staff at Hotel de Ilhavo Plaza & Spa are a significant highlight, consistently noted for their friendliness, professionalism and attentiveness, which significantly enhance the guest experience. Multilingual capabilities and efficient services further contribute to a welcoming atmosphere.

WiFi service at the hotel offers mixed experiences with some guests finding it strong and reliable, while others report issues with connectivity and speed. This variation suggests room for improvement in ensuring consistent performance.

While the spa facilities are appreciated for their relaxation and amenities, including a heated indoor pool and various treatments, there are mentions of overcrowding and the need for better maintenance. Likewise, the gym is well-equipped and appreciated for the range of available equipment, although noted for occasional crowding and outdated components.

The pool facilities, both indoor and outdoor, receive positive feedback for their cleanliness and overall enjoyable experience. However, some minor maintenance issues and the need for updates are occasionally highlighted.

Overall, Hotel de Ilhavo Plaza & Spa offers a satisfying and pleasant stay with exceptional staff service, excellent dining options, comfortable rooms and well-maintained facilities, making it a reliable choice for travelers.
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Room Types

Double or Twin Room These rooms have parquet floors and modern furnishings. They include a work desk and a flat-screen TV with cable channels. The private bathrooms include marble counter tops and a bathtub.

Superior Double Room with Balcony These rooms have a balcony and a modern furniture. They include a work desk and a flat-screen TV with cable channels. Our private bathrooms have available marble counters and a bathtub.

Standard Double or Twin Room with Extra Bed (3 Adults) The twin/double room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a bidet. This twin/double room features a safe deposit box, heating and a TV with cable channels. The unit offers 1 bed and 1 futon.

Romantic Suite This suite has a balcony, spa bath and sofa. Please note that this suite cannot accommodate children.

Deluxe Double Room with Spa Bath This double room features air conditioning, minibar and seating area. Please note that this room cannot accommodate children.

Deluxe Suite Please note that this suite cannot accommodate children.

Double or Twin Room with Romantic Package The twin/double room features air conditioning, as well as a private bathroom boasting slippers.

About Hotel de Ilhavo Plaza & Spa

License: 3124/RNET

Guest Reviews

8.4

Very Good

Location

Hotel de Ilhavo Plaza & Spa offers a strategic location that presents both advantages and challenges for guests. The hotel is praised for its proximity to Aveiro and the Atlantic beaches, making it a convenient base for exploring the surrounding area. Many reviewers appreciate its peaceful setting away from the hustle and bustle, situated in a quiet residential area that ensures a tranquil stay.

However, some guests note that the hotel feels somewhat isolated with limited nearby dining options and a location that necessitates a car to fully enjoy the local attractions. While it is conveniently close to Aveiro with some noting it is just a 10-minute drive, others mention that it is not within easy walking distance to the town center or beach. The tranquil environment does come at the cost of being a bit remote, enhancing the need for personal transportation.

The location is frequently highlighted for its convenience to various urban centers and tourist spots, including the beaches of Praia de Barra and Costa Nova, which are easily accessible by car. Despite mixed opinions about its exact positioning, the hotel's setting in a calm neighborhood away from city noise is largely viewed as a positive feature by guests seeking relaxation.

In summary, Hotel de Ilhavo Plaza & Spa is well-suited for travelers who prefer a serene environment with the flexibility of having a vehicle to explore Aveiro and its beautiful coastal areas.

Breakfast

The breakfast at Hotel de Ilhavo Plaza & Spa has garnered much praise for its extensive and varied offerings. Guests frequently highlight the wide selection of both sweet and savory items, ensuring there is something for everyone, whether they prefer a hearty or light meal. The buffet-style presentation boasts a delightful array of vegan, lactose-free and regional Portuguese options, earning high marks for accommodating diverse dietary preferences. Quality and freshness are recurring themes with many reviewers noting the delicious taste and plentiful portions.

Reviewers particularly appreciate the inclusion of breakfast in the room rate, adding value to their stay. The breakfast area is described as spacious and well-organized, which enhances the overall dining experience. From fresh fruits to savory dishes such as scrambled eggs and bacon, the variety is commendable and the extended breakfast hours allow guests to enjoy a relaxed morning meal.

While the majority of feedback is overwhelmingly positive, a few guests noted occasional shortcomings, such as the need for better food labeling and improvements in the buffet's temperature control. However, these issues appear to be exceptions rather than the norm.

Overall, the breakfast at Hotel de Ilhavo Plaza & Spa seems to exceed expectations, making it a standout feature of the stay and adding to the overall satisfaction of guests.

Dinner

The dinner experience at Hotel de Ilhavo Plaza & Spa is highly praised for its quality and variety. Guests consistently describe their meals as delicious with elaborated dishes that are both generous and of excellent quality. The dinner buffet is often noted for its varied and plentiful options, ensuring guests have a wide range of culinary delights to choose from. Many appreciated the themed nights and live music, adding a touch of entertainment to their dining experience.

The hotel's restaurant receives commendations for its good atmosphere, friendly and professional staff and convenient service for both breakfast and dinner. The a la carte menu is mentioned positively, though some guests noted that more variety could be beneficial. Despite a few comments about the buffet's temperature and limited variety for a 4-star hotel, the overall sentiment is strongly favorable.

Specific dishes, such as the cod with cornbread, stood out as exceptional and the restaurant "Casa Velha" within the hotel also garnered high praise. While there were a few mentions of the dinner being perceived as expensive for the quality, the majority of reviews highlight a good value for money, especially given the high quality and generous portions of the meals.

Overall, dinner at Hotel de Ilhavo Plaza & Spa is described as a delightful and satisfying experience, making it a compelling dining option for guests.

Rooms

Hotel de Ilhavo Plaza & Spa offers a predominantly positive room experience for visitors, characterized by spaciousness, cleanliness and comfort. Many guests have appreciated the large, airy rooms that come equipped with modern and functional amenities, comfortable beds and appealing decor. The presence of additional features such as balconies, whirlpool bathtubs and luxurious suites adds to the charm.

The aesthetic appeal of the rooms is frequently noted with several reviews highlighting beautiful and romantic decorations, which create a cozy and inviting atmosphere. Cleanliness is a consistent highlight with rooms being described as immaculate, tidy and well-maintained.

However, a recurring theme in the reviews is the need for room maintenance and modernization. Some travelers have pointed out that certain rooms feel outdated and specific amenities like bathrooms occasionally lack sufficient lighting or exhibit signs of wear. Despite these occasional drawbacks, the overall consensus is that the rooms are a comfortable and pleasant place to stay, providing a tranquil and restful environment.

Guests also appreciated the soundproofing, which ensures a peaceful atmosphere and the hotel’s attentiveness to maintaining high standards even during challenging times, such as the COVID-19 pandemic. This attention to detail, coupled with friendly staff and excellent facilities, contributes to a satisfying and enjoyable visit for many.

Beds

Hotel de Ilhavo Plaza & Spa offers a variety of experiences when it comes to bed comfort. Many guests have praised the beds, describing them as very comfortable, spacious and large. The beds are frequently referred to as perfect, super comfortable and even feeling like sleeping in the clouds. A significant number of reviews highlight the beds as being of very good quality and king-size, contributing to an overall restful sleep experience. The rooms themselves are described as super comfortable with some featuring extra-large beds, adding to the sense of luxury and relaxation.

However, not all feedback was uniformly positive. Some guests found the beds to be too hard, springy or suffering from issues like sagging in the middle, which led to an uncomfortable night's sleep for a few. There were also mentions of worn-out headboards and bedding that could be improved. Despite these occasional drawbacks, the predominance of favorable comments suggests that, for the majority of guests, the bed experience at Hotel de Ilhavo Plaza & Spa is a positive one.

Cleanliness

Hotel de Ilhavo Plaza & Spa receives consistent praise for its cleanliness from guests. The rooms are frequently noted as immaculately clean, spacious and well-maintained, contributing to a comfortable stay. Several reviews highlighted the impeccable daily cleaning routines and the hotel's strong attention to hygiene across all areas, including the indoor pool and spa.

Guests frequently mentioned the hotel's fresh and pleasant fragrance throughout its premises. Common areas, including the outdoor pool and corridors, were regularly cleaned and disinfected, enhancing the overall experience. The staff's professionalism and diligence in maintaining high cleanliness standards were also recognized.

However, a few reviews suggested that certain areas could benefit from additional care with isolated mentions of dirty rooms, stained bedspreads and dust. The hotel has instances where cleanliness needs improvement, especially in the wellness area and some outdated sections. Despite these occasional lapses, the general consensus commends the hotel's commitment to cleanliness, making it a reliable choice for travelers who prioritize hygiene in their accommodations.

Staff

Nestled in the picturesque region of Ilhavo, 'Hotel de Ilhavo Plaza & Spa' promises not just a luxurious stay, but also an exceptional guest experience, largely credited to its outstanding staff. The consistent highlight across numerous guest reviews is the friendliness and attentiveness of the hotel staff, which includes everyone from the receptionists to the spa therapists.

Guests frequently commend the kind and professional demeanor of the employees, praising their efficiency and helpfulness. Whether it's providing clear directions for parking and local sightseeing or offering personalized and attentive service, the staff's commitment to customer care is evident.

The hotel receptionists stand out as excellent professionals, garnering admiration for their welcoming attitude and impeccable service. Visitors appreciate the promptness with which any issues are addressed, ensuring a hassle-free stay. Moreover, the multilingual capabilities of the staff, such as speaking French, add an extra layer of comfort for international visitors.

The spa service at the hotel comes highly recommended with guests noting the quality of massages and treatments, enhanced by the professional and pleasant demeanor of the staff. The dining experience also receives positive remarks with efficient and friendly service enhancing the culinary delights.

Overall, the staff at 'Hotel de Ilhavo Plaza & Spa' exemplify hospitality at its finest. Their warmth, professionalism and attentiveness consistently contribute to a memorable stay, making guests feel truly valued and well-cared for.

Wi-Fi

Hotel de Ilhavo Plaza & Spa offers varying experiences with its WiFi service, highlighting a mix of positive aspects and areas needing improvement. Guests have found the WiFi generally accessible with good speed in some areas, describing it as strong and fast on certain occasions and mentioning no issues with the connection at times. The inclusion of WiFi as a standard offering is a notable convenience for visitors, making internet access straightforward and easily available.

However, several guests reported inconsistent and unreliable WiFi connections. For some, the internet was very poor or nonexistent and there were frequent complaints about weak signals, unstable connections and periodic failures. Issues like slow speeds and difficulties connecting were raised, indicating that WiFi performance can vary greatly depending on the room or specific circumstances.

Overall, while the hotel provides accessible and sometimes excellent WiFi, it also faces challenges with consistency and reliability, impacting the internet experience for a portion of its guests.

Spa

Hotel de Ilhavo Plaza & Spa offers a mixed experience when it comes to its spa facilities with several positive attributes but some areas needing improvement. The spa space is generally appreciated for its amenities, including a heated indoor pool, jacuzzi, sauna, Turkish bath and access to massage services. Many guests have noted the excellent temperature of the water and the well-maintained, clean spa environment. Moreover, the inclusion of the spa in the room price is a notable benefit, making it a good value for visitors.

The spa is described as relaxing and good for a day of unwinding, thanks to its well-decorated, comfortable environment. Many have highlighted the friendliness of the staff, who contribute significantly to the pleasant atmosphere. The organization, especially concerning appointments and Covid-preparedness, also receives praise.

However, some guests have pointed out areas needing attention. The spa is often described as small and sometimes crowded with certain parts, like the jacuzzi, requiring better maintenance. The facilities are shared with the public, occasionally making it less exclusive and more hectic than preferred. Furthermore, issues such as excess chlorine in the water and outdated decor have been noted.

Overall, while the spa at Hotel de Ilhavo Plaza & Spa does provide a satisfying experience with many facilities and friendly service, it would benefit from some updates and better maintenance to fully meet guests' expectations.

Gym

The gym at Hotel de Ilhavo Plaza & Spa receives largely positive feedback from guests, who appreciate its well-equipped facilities and the wide range of equipment available for both traditional and functional exercises, including strength and cardio machines, kettlebells and free barbells. The gym is generally considered extensive, complete and perfect for a workout session with several reviews highlighting its accessibility and the fact that it is free to use for hotel guests. Despite being described as having some outdated equipment and occasionally being crowded, the gym's overall quality and the availability of a trainer leave a favorable impression on visitors. The space is noted to be shared and while it is occasionally noisy and sometimes requires waiting for certain machines, its utility and convenience are praised. The proximity to the spa, although occasionally resulting in a strong chlorine smell, does not seem to detract significantly from its appeal. Overall, the gym is a valued amenity that significantly enhances the guest experience at the hotel.

Pool

Hotel de Ilhavo Plaza & Spa garners mixed reviews about its swimming facilities, but numerous guests found several positive aspects worth noting. The outdoor pool, frequently described as "great" and "luxurious," consistently impresses visitors with its cleanliness and sizable area, making it a popular feature of the hotel. The well-maintained condition and warm temperature of the indoor pool are likewise appreciated, although some guests point out maintenance issues such as worn loungers and water quality concerns.

The availability of both indoor and outdoor pools, along with amenities like a jacuzzi and sauna, provides a variety of relaxing options for guests. The pool areas, highlighted as "impeccably clean and cozy," contribute to a pleasant atmosphere, despite occasional remarks about minor defects like broken stones or the need for repairs. Moreover, the 24-hour pool access is valued by those looking to enjoy a swim at any time.

While there are lapses, such as reports of mold, humidity issues and sand in the indoor pool, the general sentiment leans towards enjoyment. The hotel’s commitment to maintaining a good swim experience is evident, even if certain indoor facilities occasionally fall short. Overall, the swimming pools at Hotel de Ilhavo Plaza & Spa offer a mostly enjoyable experience, adding significant value to guests' stay.

Parking

Hotel de Ilhavo Plaza & Spa offers a range of parking options that satisfy many guests' needs. Private underground parking is available and it is frequently highlighted for its convenience and accessibility. Free parking is an attractive perk with easy parking options both at the hotel and on nearby streets. Some guests noted that the small indoor parking spaces could be a tight fit and the ramp challenging to navigate, but overall, the parking service is efficient and reliable. The availability of an electric car charger on site is a notable benefit for eco-conscious travelers. While the underground parking is undergoing some repairs, it remains a viable option. The parking lot's well-maintained facilities and ample space nearby ensure that guests can find hassle-free parking. Additionally, the hotel's parking offers direct elevator access to all floors, streamlining the transition from car to room. Despite a few mentions of limited parking spaces, most guests found parking to be sufficient, secure and convenient during their stay.

EV charging stations

Hotel de Ilhavo Plaza & Spa provides valuable amenities for guests with electric vehicles, ensuring a convenient and pleasant stay. The hotel is lauded for its EV charging stations with reviews highlighting the charging facilities as good, easy to use and well-maintained. Travelers can confidently rely on the on-site electric car charging spots, adding convenience to their journey. This accommodation significantly enhances the experience for those driving electric vehicles, making it an excellent choice for eco-conscious visitors.

Family

Hotel de Ilhavo Plaza & Spa stands out as an ideal destination for families seeking a comfortable and enjoyable getaway. Reviewers consistently highlight the hotel's relaxing atmosphere and its range of amenities designed to cater to guests of all ages. It offers excellent value for families, providing a variety of facilities that ensure a pleasant and accommodating stay for everyone.

The hotel's family-friendly environment is frequently praised with comments about its welcoming nature and family-oriented services. Guests appreciate the family-friendly spa and amenities, which contribute to a relaxing and rejuvenating experience for both adults and children.

Parents specifically mention the enjoyable time their children had, particularly in the pool and the overall family atmosphere is described as pleasant and inviting. The presence of family accommodations, such as cribs and suitable lounge areas, further enhance the comfort and convenience for families.

Whether for a weekend getaway or a longer vacation, the Hotel de Ilhavo Plaza & Spa seems to be a fantastic choice for families looking to relax and spend quality time together. With activities available for all age groups, it provides an ideal space for a family vacation.

4 Star

Hotel de Ilhavo Plaza & Spa receives mixed feedback concerning its four-star rating with several guests questioning whether its amenities and services truly match the designation. While some guests appreciate it as a classic four-star establishment, others feel that it falls short, citing areas such as the spa, which requires better maintenance and management to avoid overcrowding.

The breakfast and buffet options have been criticized for lacking variety and the overall dining experience did not meet four-star expectations. Additionally, mentions were made of dark hallways, a less-than-impressive reception and rooms that did not fully deliver on the promised quality.

Customer service also received criticism with some guests feeling that there was a lack of attentiveness from the staff. However, other reviewers believe that the hotel met their four-star expectations, praising it as one of the best in the area with solid services and exceptional facilities.

In conclusion, while Hotel de Ilhavo Plaza & Spa does have favorable aspects and a certain appeal, it seems there are several areas in need of improvement to consistently match the four-star standard expected by its guests.

Business

Hotel de Ilhavo Plaza & Spa offers a range of amenities catering specifically to business travelers, making it a convenient choice for work-related stays. The hotel is noted for its business-friendly atmosphere and functional outcomes, meeting the standards expected from a 4-star establishment. Guests appreciated the well-equipped business area and facilities that cater to various corporate needs, such as function rooms that are ideal for events and meetings.

The business center, although sometimes described as outdated, provides satisfactory and solid business services. While some visitors mentioned that Wi-Fi support could use improvement and that room lighting was weak for working, overall, the hotel offers good WiFi service suitable for work. The professional and efficient staff contributed positively to the business experience.

Despite a few areas needing updates, the majority of reviews highlight that the hotel is great for business stays with facilities and services that cater effectively to business travelers. In summary, Hotel de Ilhavo Plaza & Spa is a solid option for those on a business trip, offering essential amenities and a conducive environment for work.

Accessible

The 'Hotel de Ilhavo Plaza & Spa' offers a relatively mixed bag when it comes to accessibility for guests with disabilities. Positively, many aspects of the hotel are praised for being accessible. The spa services and parking facilities are accessible and the rooms can be reached without difficulty from a nearby elevator. Local transport is plentiful, making the location highly accessible to nearby Eveiro and well-signposted access paths enhance the overall ease of navigation within the premises.

The entire hotel is mostly barrier-free and the management has ensured accessibility standards in most areas. It is understandable and accommodating for those with physical limitations or seniors.

However, there are areas that need improvement. Some reviews mentioned that the facility was partially accessible and noted that certain features were not designed with disabled guests in mind. Specific criticisms included difficulty with the access ramp, implying it might be challenging for wheelchair users. Some guests felt the hotel should enhance its accessibility to better cater to people with physical limitations.

Overall, while many facilities and services at the hotel meet accessibility requirements and cater well to guests with disabilities, there remains room for improvement to ensure all areas are easily accessible.

Heated Pool

Hotel de Ilhavo Plaza & Spa boasts an impressive array of heated pools that guests frequently praise. The indoor heated pool is a standout feature with many appreciating its consistently warm temperature, making it a relaxing and enjoyable experience. Reviewers often describe the indoor pool as lovely, pleasant and well-maintained. The spa facilities also include heated pools, enhancing the overall experience for guests looking for relaxation and comfort. Despite a few mentions of sand in the pool, the general consensus is that the heated pools significantly contribute to the enjoyment of their stay. With good size and great temperature control, the heated pools offer a delightful retreat, perfect for unwinding after a busy day.

Outdoor Pool

The Hotel de Ilhavo Plaza & Spa features a distinctive outdoor pool area that has certainly made an impression on guests. Despite some concerns about necessary updates and occasional technical issues, many visitors have found the outdoor pool to be a clean, comfortable and well-maintained amenity. Highlights include the pool's good size, aesthetic appeal and overall relaxing atmosphere, providing a pleasant retreat for those looking to unwind. The picturesque setting of the pool area enhances the hotel experience, offering a beautiful and relaxing environment that complements the hotel's other facilities, such as the excellent spa services. While the pool has required some maintenance and improvements over time, it generally remains a valuable and enjoyable feature of the hotel.

Indoor Pool

The indoor pool at Hotel de Ilhavo Plaza & Spa has received mixed reviews with several guests praising its cleanliness, warm water temperature and relaxing features such as the jacuzzi, Turkish bath and sauna. Many described the pool area as beautiful, well-maintained and a perfect retreat for cloudy days, highlighting the enjoyable and pleasing atmosphere.

However, there were some criticisms regarding the indoor pool's size, which some found to be small and concerns about maintenance were frequently mentioned. Specific issues included outdated facilities, broken tiles, sandy bottoms and occasional cloudiness of the water. The pool area was sometimes described as excessively steamy with a noticeable smell from the pool and jacuzzi. There were also mentions of neglected areas with some greenery and a need for renovation.

Despite these drawbacks, the indoor pool and its accompanying facilities remain a valued part of the hotel's offerings, providing a range of activities and a delightful experience for many guests.

Honeymoon

The 'Hotel de Ilhavo Plaza & Spa' offers a wonderful and delightful experience for honeymooners with many guests noting it as the perfect place for a honeymoon stay. The romantic ambiance and special touches provided by the hotel cater specifically to honeymoon couples, creating a comforting and memorable environment. Many guests appreciated the upgrades to rooms with hot tubs and the honeymoon suite, which added to the overall great experience.

The hotel's dedication to romantic details and small attentions made anniversaries and honeymoon trips extra special, often exceeding expectations. The venue is consistently praised as a lovely honeymoon destination with a welcoming atmosphere and superior service tailored for couples in their post-wedding bliss.

Romantic

Hotel de Ilhavo Plaza & Spa stands out as an ideal destination for couples seeking a romantic retreat. Featuring spacious and cozy suites with comfortable beds, balconies and modern amenities such as jacuzzis, the hotel creates an inviting atmosphere for romance. Several guests noted experiencing spontaneous upgrades to romantic suites, enhancing their stay with luxurious touches.

The ambiance of the hotel is consistently described as romantic with special attention given to room decor, which often includes petals on the bed and celebratory decorations for occasions like anniversaries. According to reviews, the staff is attentive to romantic details even without guest requests, adding to the overall sense of care and personalized service.

Guests highlight the hotel's ability to cater to romantic experiences, creating a romantic vibe throughout the property. The views are wonderful and the spacious rooms contribute to a cozy and intimate setting. Besides the romantic room features, the hotel provides a nice balcony area where guests can appreciate the beauty of the location.

Overall, Hotel de Ilhavo Plaza & Spa is recommended as an excellent choice for couples looking to enjoy a romantic getaway with an atmosphere perfectly suited for special celebrations and intimate experiences. Despite a few mentions of some aspects falling short of expectations for a romantic package, the majority of reviews praise the hotel as a top choice for romantic stays.

Yes, Hotel de Ilhavo Plaza & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.

Yes, a spa is available at Hotel de Ilhavo Plaza & Spa.

No, Hotel de Ilhavo Plaza & Spa doesn't allow dogs.

Yes, parking facilities are available at Hotel de Ilhavo Plaza & Spa.

Yes, Hotel de Ilhavo Plaza & Spa has a gym.

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