Hotel Grauer Bär

Innsbruck 47.26892400, 11.39777400 , Universitätsstraße 5-7 (Show on Map)
8.7
Very Good


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Summary of reviewsHotel Grauer Bär, located in the heart of Innsbruck, enjoys an ideal central position that allows guests to easily explore major attractions like the Golden Roof, Hofburg and the historic old town. Its blend of central convenience and tranquil setting ensures a restful stay. The hotel's strategic location with easy access to public transport and a connected underground parking garage, simplifies navigation and makes it perfect for sightseeing and family trips.

The breakfast at Hotel Grauer Bär is a highlight, widely applauded for its extensive variety and quality. Guests appreciate the diverse selection of hot and cold items, including fresh orange juice and Prosecco on Sundays, catering to various dietary needs with vegan and gluten-free options. While there are occasional issues with coffee quality and slow replenishment during peak hours, the overall sentiment is overwhelmingly positive.

Dining at Hotel Grauer Bär is also well-regarded with the hotel bar praised for its delicious cocktails and drinks. The in-house steakhouse offers excellent food quality, though it's advisable to reserve a table due to high demand. While feedback on the front desk and bar staff varies, the overall service in the restaurant and bar is highly rated.

Rooms at the hotel are described as spacious, modern and clean with comfortable furnishings and well-maintained facilities. Many rooms offer beautiful views of the mountains or cityscape. Although there are occasional minor issues with cleanliness and room size, the general consensus highlights comfort, functionality and a relaxing ambiance enhanced by modern amenities like a lounge, swimming pool and sauna.

The hotel consistently receives high marks for cleanliness with spotlessly maintained rooms and shared areas contributing to a welcoming atmosphere. Despite some isolated reports of minor oversights, the hotel's hygiene and upkeep are praised.

The staff at Hotel Grauer Bär is noted for their friendliness, professionalism and attentiveness. Guests appreciate the warm reception and helpful, multilingual front desk team with only occasional mentions of less satisfactory encounters.

Wi-Fi at the hotel receives mixed reviews; while some guests enjoy a reliable connection, others report inconsistent signals, particularly in certain rooms.

The hotel's pool facilities, especially the rooftop pool with panoramic views, are a popular feature. Despite minor issues like temperature and occasional crowds, the clean, well-maintained pool area is highly praised.

Parking is convenient with a public underground garage directly connected to the hotel. Despite the additional cost, guests find the clean and well-maintained parking facilities practical and easy to use.

For electric vehicle owners, the hotel provides two 11kW EV charging stations in the basement at an additional daily cost, catering to the needs of guests with electric cars.

Families find Hotel Grauer Bär particularly accommodating with spacious family rooms, excellent customer service and a family-friendly wellness area. The hotel's combination of comfort, convenience and welcoming atmosphere makes it a favorable choice for family stays.

Overall, Hotel Grauer Bär offers a blend of central location, high-quality dining, comfortable accommodations and exceptional cleanliness, enhanced by friendly and attentive staff, making it a well-rounded choice for travelers visiting Innsbruck.
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Hotel with EV Charging Stations

Luxury Hotel

Hotel near Ski Resorts

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Heated Pool    Indoor Pool    Panoramic View Pool  


Business Hotel

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Accessible Hotel

4-Star Hotel

Hotel with Panoramic View Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Single Room Spacious room with flat-screen TV and an aircondition. Some rooms have a balcony.

Double or Twin Room Spacious room with flat-screen TV and an aircondition. Some rooms have a balcony.

Triple Room Room with 3 standard single beds or 1 single and 1 queen-size bed.

Suite Spacious suite with a double or twin bed in a separate bedroom, a sofa and sitting area in the living room, an additional toilet and a spacious bathroom with a bath tub and a spacious walk-in shower.

Guest Reviews
8.7
Very Good
Location
Hotel Grauer Bär boasts a superb location in the heart of Innsbruck, making it the ideal base for exploring the city. Guests consistently praise its central position, just steps away from major attractions like the Golden Roof, the Hofburg and the historic old town. The convenience of being within walking distance to shops, restaurants and public transport is highlighted, as well as the easy access to a public underground parking garage directly connected to the hotel.

Visitors appreciate the blend of a central yet tranquil setting, allowing for a restful stay even while being in the midst of the city’s bustling areas. The hotel’s proximity to the main train station and the Congress Station of the Hungerburgbahn funicular further enhances its appeal for travelers looking to easily navigate the city.

The strategic location of Hotel Grauer Bär is also noted for making short family trips and sightseeing around Innsbruck straightforward and enjoyable. From quiet side streets right in the old town to the vibrant edge of the pedestrian zones, the hotel’s placement provides a perfect balance for both relaxation and adventure, ensuring a memorable visit to Innsbruck.

Breakfast
The breakfast experience at Hotel Grauer Bär has garnered widespread appreciation from guests, often highlighted as one of the hotel’s standout features. Guests frequently praised the breakfast for its large and varied selection, which includes hot and cold options, freshly squeezed orange juice and even Prosecco on Sundays. The inclusion of numerous fruit, yogurt, vegan milk alternatives and gluten-free options caters to a diverse array of dietary needs and preferences.

The quality and freshness of the food have been repeatedly commended with many describing the breakfast as delicious, extensive and well-stocked, often exceeding expectations. With a buffet that is characterized as rich and abundant, guests have noted that it leaves nothing to be desired and ensures a great start to the day. Specific mentions of tasty bread varieties, high-quality cheese and smoked salmon enhance the overall appeal.

However, there are some mixed reviews, mostly pointing to occasional issues with the coffee quality, the limited variety of cakes and pastries and slower replenishment during peak hours. Despite these minor drawbacks, the overwhelming sentiment is positive with many guests considering it one of the best hotel breakfasts they have experienced, noting its exceptional value, care in preparation and the pleasant atmosphere that enhances the dining experience.

Overall, Hotel Grauer Bär’s breakfast offering is both diverse and high-quality, ensuring that all guests can find options that satisfy their morning cravings.

Dinner
Hotel Grauer Bär offers a generally positive culinary experience with guests frequently highlighting the delicious cocktails and drinks available at the cozy hotel bar. Breakfast receives high praise for its variety and taste. The in-house and attached restaurants, particularly the steakhouse, are noted for their excellent food quality, though they tend to be on the pricier side.

However, potential diners should plan ahead, as the high demand often means the restaurant is fully booked. A reservation is highly recommended to ensure a table. There are also occasional closures, especially on Sundays and during summer breaks, leading to instances where guests found the restaurant unavailable or service incomplete.

Despite some mixed reviews about the friendliness of the front desk and bar staff, the overall service in the bar and restaurant is rated as excellent, creating a pleasant atmosphere to end the day. The location is ideal with numerous nearby dining options if the hotel's restaurant is not available.

In summary, while the dining experience at Hotel Grauer Bär is highly regarded, guests should prepare to make reservations and check the restaurant's availability ahead of their visit.

Rooms
Hotel Grauer Bär boasts a range of positive features in its rooms that enhance the guest experience. Many reviews highlight the spacious, clean and modern accommodations with rooms frequently described as very comfortable and equipped with contemporary furnishings. The cleanliness of the rooms is a recurring theme, noted to be spotless and well-maintained, adding to the overall appeal.

The rooms are often spacious, providing adequate room for movement and storage and many offer beautiful views of the surrounding mountains or cityscape. Guests appreciate the thoughtful layout and functionality of the rooms, emphasizing features like modern furniture, large bathrooms and individual air conditioning. The beds are commonly praised for their comfort, although some mention instances of joined double beds being less ideal.

Certain rooms come with added amenities such as small refrigerators, kettles with complimentary tea and coffee and stylish bathrooms with large walk-in showers. Despite some guests pointing out issues like small room sizes, occasional cleanliness lapses prior to check-in or less appealing locations within the hotel, these are exceptions rather than the norm.

Additionally, guests enjoy the quiet ambiance of the rooms, which, coupled with the hotel's central yet serene location, adds to a relaxing stay. Modern facilities like a cozy lounge, swimming pool and sauna further contribute to a fulfilling experience at Hotel Grauer Bär.

Overall, the hotel’s rooms offer a harmonious blend of comfort, cleanliness, modernity and functionality, making it an attractive choice for travelers seeking a pleasant and convenient place to stay.

Beds
Hotel Grauer Bär has received numerous remarks about the quality of its beds with a noticeable trend towards comfort and satisfaction. Many guests have praised the hotel for its comfortable and cozy beds, often highlighting how well they slept and the overall quality of the mattresses. Phrases such as "very comfortable bed," "super comfortable beds," and "excellent bedding" are repeatedly mentioned, suggesting that most visitors find the sleeping arrangements to be a strong point of their stay.

A significant number of reviews also note the beds being made daily, contributing to the overall cleanliness and upkeep of the rooms. Some guests appreciated having a double pillow choice, which enhanced their comfort.

However, there were some criticisms, particularly related to the firmness or softness of the mattresses. A few guests experienced discomfort due to soft or hard mattresses and there were mentions of beds sliding apart during the night, which disrupted sleep. Despite these issues, the general consensus leans towards a positive experience with many visitors expressing satisfaction with the beds and the peaceful sleep they provided.

In summary, the beds at Hotel Grauer Bär are predominantly regarded as comfortable and conducive to a restful night's sleep with some room for improvement in terms of mattress firmness and bed stability.

Cleanliness
Hotel Grauer Bär consistently receives high marks for its cleanliness and modern amenities. Many guests praise the hotel for its spacious, tidy and comfortable rooms, alongside spotlessly maintained facilities. The ambiance is often described as clean and welcoming with particular emphasis on the well-kept appearance of both rooms and shared areas. The bathrooms, while generally clean, occasionally need minor updates, such as refreshed grout.

Guests are pleased with the cleanliness of rooms and bathrooms, noting that they find clean linens, cups and tubs. Despite a few reports of minor oversights like lipstick marks on cups or occasional hair strands, the overall sentiment towards the hotel's cleanliness remains very positive. Visitors appreciate the quiet and well-maintained environment, contributing to a relaxing stay.

The modern and spacious design of the rooms complements the cleanliness, making them feel fresh and inviting. The hotel's commitment to hygiene and upkeep contributes to an entirely clean and pleasant experience. Even though there are isolated cases where rooms were not cleaned to expectations or ready at check-in time, these incidents appear to be exceptions rather than the rule.

Overall, the Hotel Grauer Bär stands out for its excellent cleanliness, modern decor and well-maintained facilities, ensuring a comfortable visit for its guests.

Staff
The staff at Hotel Grauer Bär has received overwhelmingly positive feedback from guests. Their friendliness, professionalism and attentiveness stand out as key highlights. Guests repeatedly mention the warm and welcoming reception staff, who are not only helpful but also provide excellent service and informative recommendations. Many guests appreciated the friendly and accommodating nature of the front desk team, noting their ability to speak multiple languages and their diligent efforts to make guests feel at home.

The hotel's cleaning staff also received praise for maintaining high standards of cleanliness in rooms, though there were mentions of occasional lapses. Service at breakfast, while generally good, did have a few remarks about not being as friendly as the rest of the hotel's staff.

Despite a few isolated incidents of less-than-satisfactory encounters, such as understaffing at the front desk on busy days and some unfriendly bar staff, the overall impression remains very positive. The employees are commended for being courteous, polite and always ready to assist, making guests feel comfortable and well taken care of. This consistent level of friendly and helpful service contributes significantly to the positive experiences of those who stay at Hotel Grauer Bär.

Wi-Fi
Hotel Grauer Bär offers a mix of experiences when it comes to its Wi-Fi service. While some guests have found the Wi-Fi to be reliable and strong throughout the hotel, others have noted inconsistencies. Compliments about good internet connection and stable Wi-Fi highlight the potential for a smooth online experience in many areas of the hotel. Free internet access and availability in all rooms are definite positives.

However, several reviews point to areas that need improvement, particularly regarding connection strength in individual rooms. Some guests had to go to the lobby for a better connection, indicating weak signals in certain spots, especially at the end of the corridors. Speed and reliability issues were also mentioned with some experiencing intermittent connectivity and inconsistent speeds.

In summary, while Hotel Grauer Bär does provide good Wi-Fi in various parts of the property, attention to improving signal strength and reliability in all guest rooms would enhance the overall experience.

Pool
Hotel Grauer Bär offers a diverse and well-regarded pool experience, frequently praised for its clean and inviting facilities. A standout feature is the rooftop pool, which boasts breathtaking panoramic views of the mountains and historic sites, making it a highlight for many guests. The rooftop hot tub also garners high marks, described as a top-tier amenity with a dream view.

Guests find the pool area, including the sauna and steam bath, excellent for relaxation after a day of activities. The pools are often noted as clean and well-maintained with the added convenience of rental towels. There are multiple options to suit different preferences, including indoor, heated and outdoor pools.

However, some reviews mention that the pool can be cold and there have been instances where the whirlpool and other amenities were not operational. The pool area can also become crowded, especially with children, which might detract from the experience for some visitors. Despite these minor drawbacks, the overwhelming sentiment is one of satisfaction with many highlighting the excellent maintenance, pleasant atmosphere and stunning views as key reasons to enjoy the pool facilities at Hotel Grauer Bär.

Parking
Hotel Grauer Bär offers convenient parking solutions that guests frequently commend. Located directly underneath the hotel, the expansive public underground parking is a notable feature for those traveling by car. With direct access to hotel rooms, the parking facilities are both clean and well-maintained, adding to the ease of use. While the parking is paid with fees around 15-17 euros per day, guests appreciate the seamless connection and direct billing at the hotel, making the process hassle-free.

The underground system provides easy entry and exit and is appreciated for its safety and clear signage. Though some reviewers noted that parking expenses were not included in the room price, the location’s practicality and the convenience of having parking right next door or within a two-minute walk make up for this extra cost. Overall, the parking facilities at Hotel Grauer Bär meet guests' needs efficiently, offering great access and ensuring a smooth experience during their stay.

EV charging stations
Hotel Grauer Bär offers convenient EV charging facilities for guests with electric vehicles. The hotel provides two 11kW free EV charging stations located in the basement, making it easily accessible for those in need of a quick charge. While some reviews do not specifically mention the EV charging options, it is clear that the hotel has made efforts to cater to electric car owners. There is an additional cost of 17 euros per day for the electric car charger. Guests may also find nearby EV charging points, although a non-functional Tesla charger was noted. Overall, guests did not report significant issues with the available charging stations.

Family
Hotel Grauer Bär is an excellent choice for families seeking a comfortable and welcoming stay. The hotel offers various room options, including spacious family rooms and suites, making it ideal for those traveling with children, from toddlers to grown-up kids. Guests highlight the convenience of the room layouts which cater well to family needs, ensuring a comfortable and hassle-free experience even for larger groups.

Families appreciate the great customer service with the staff willing to accommodate specific needs and preferences. The hotel’s wellness area, featuring a pool with fantastic views, is a hit among children, adding to the appeal for families looking for relaxation. Parents also note the availability of a hearty breakfast as a perfect start to the day for the entire family.

Onsite activities ensure that kids have plenty to do, including a playground and opportunities to enjoy the wellness area. This makes Hotel Grauer Bär suitable for a relaxing stay or a fun-filled weekend getaway. Its location is convenient for visiting the city, further enhancing its appeal for family vacations.

While most experiences are positive, a few logistical hiccups like room allocation issues and the unavailability of the Innsbruck guest card were noted. However, these do not overshadow the overall family-friendly atmosphere and amenities that make Hotel Grauer Bär a great choice for family stays.

Ski
Hotel Grauer Bär is highly regarded for its strategic location when it comes to skiing adventures. Guests praised the hotel's proximity to the Hungerburgbahn and the Nordkette cable car, both of which provide easy and swift access to the slopes. This convenience makes it an ideal choice for skiing enthusiasts who want to minimize travel time and maximize their time on the snow.

Furthermore, the availability of a ski storage area and a designated ski room adds to the overall positive experience. Visitors appreciated the ample space to secure their skis safely, ensuring a hassle-free transition between the hotel and the ski resorts.

In addition to being close to ski lifts, there's a mention of nearby ski bus stops and free shuttle buses that enhance accessibility to various resorts. The funicular is also noted for its easy access, providing another efficient means to reach the slopes. For those interested in sightseeing, the hotel's location offers convenient connections to attractions like the Swarovski Museum, the ski jump area and Ambras Castle.

Overall, Hotel Grauer Bär's location and amenities make it a great place for those looking to indulge in a skiing holiday while also having the option to explore local sites.

Nightlife
Hotel Grauer Bär boasts a prime location that's convenient for guests looking to explore the vibrant nightlife scene. Situated near the university, it is surrounded by a variety of bars, clubs and restaurants within walking distance. This central location makes it accessible to lively pubs and popular nightlife spots, perfect for those who want to immerse themselves in the local scene.

However, the proximity to such bustling areas does come with its drawbacks. Guests have frequently mentioned the noise, particularly from nearby bars and the university area, which can be disruptive, especially at night. Music from surrounding establishments can be heard very loudly and the windows aren’t soundproof, making it almost impossible to sleep with the window open. Party-goers and students frequent the area, contributing to the noise level. Additionally, while the bar at the hotel is comfortable, it closes relatively early at 10:30 pm.

Overall, Hotel Grauer Bär is a great choice for those wanting to be close to nightlife, but potential guests should be prepared for some noise, especially during evening hours.

4 Star
Hotel Grauer Bär boasts an impressive array of services and amenities, aligning well with its four-star rating, as highlighted by numerous guests. Many reviewers found the service to be great and the amenities excellent, contributing to a true four-star experience. The hotel’s high quality and well-deserved rating were frequently mentioned with the establishment's stylish ambience receiving positive notes for meeting the expectations of a four-star hotel.

However, some guests felt that the hotel failed to fully meet the standard four-star criteria. The breakfast, in particular, was a point of contention with several guests describing it as poor or meager for a hotel of this caliber. Pricing and certain minor service offerings such as the additional charge for a latte coffee were also areas where experiences did not match the expectations held for a four-star hotel.

Overall, Hotel Grauer Bär provides a high-quality stay with commendable service and a pleasing environment, though there are suggestions for improvement to fully live up to its four-star promise.

Business
Hotel Grauer Bär is a top choice for business travelers, offering reliable high-speed wifi and a range of business-friendly amenities. The hotel features excellent conference facilities and functional meeting rooms, making it ideal for business trips and events. Guests appreciate the on-site business center and the convenience of public underground parking directly beneath the hotel.

The hotel's location is perfect for both transportation and access to offices, further enhancing its appeal for business travelers. The breakfast is noteworthy, featuring a variety of high-quality options such as salmon, prosciutto crudo, a wide selection of fruit, delicious cakes and excellent coffee. Overall, Hotel Grauer Bär combines convenience, comfort and comprehensive business amenities, making it a great choice for anyone traveling for work.

Accessible
Hotel Grauer Bär receives commendable reviews for its accessibility features, making it a favorable choice for guests with disabilities. The hotel offers excellent wheelchair-accessible rooms and public areas, complemented by good elevator access to all floors, facilitating smooth movement throughout the premises. Guests appreciate the handicap accessible elevator that connects the underground public garage directly to the lobby, adding to the overall convenience.

The location is easily accessible by car with public parking that provides direct access to the hotel. The staff are noted for their efforts in identifying the best accessible connections for guests, ensuring a comfortable stay.

Overall, Hotel Grauer Bär stands out as a disabled-friendly hotel with accessible amenities, rooms and a convenient parking setup, although some areas may still present minor accessibility challenges.

Heated Pool
Hotel Grauer Bär boasts a variety of well-maintained, heated pool options that consistently impress guests with their inviting warmth. Of particular note is the rooftop heated pool, offering a scenic city view that's perfect for relaxation. The indoor heated pool is equally appreciated, providing a cozy aquatic retreat near the rooms. Guests also highlight the luxurious rooftop heated whirlpool and the fantastic jacuzzi as standout features. Despite occasional mentions of limited loungers in the wellness area, the heated pools and hot tubs on the terraces greatly enhance the overall experience, ensuring a thoroughly enjoyable stay.

Indoor Pool
The indoor pool at Hotel Grauer Bär receives ample praise from guests. Located on the top floor, it is described as excellent, beautiful and tidy. The adjacent wellness area enhances the experience with amenities like a rooftop whirlpool that offers stunning views of the church towers. Guests also appreciate the inclusion of both the indoor pool and sauna access, making the hotel's spa and pool facilities a noteworthy highlight. Despite the spa closing a bit early and the indoor pool's limited hours, visitors still find the overall pool and wellness experience impressive and well-maintained with the connected pools and outdoor whirlpool being particularly amazing.

Honeymoon
Hotel Grauer Bär has garnered positive feedback for being an ideal spot for honeymooners. The hotel is highlighted for its romantic atmosphere, considered perfect for a honeymoon getaway. Offering a honeymoon suite and special honeymoon packages, the hotel ensures a memorable stay for newlyweds. Guests also praised the honeymoon-worthy spas, enhancing the romantic experience. Overall, it is consistently described as a great honeymoon spot, characterized by its romantic appeal and thoughtful amenities.

Luxury
Hotel Grauer Bär offers a luxurious stay with a blend of modern design and upscale ambiance. Guests appreciate the well-furnished, high-quality rooms and luxurious amenities throughout the property, reinforcing the sophisticated 4-star experience. The hotel's wellness center, including a heated rooftop pool, adds to the luxury feel, making it a haven for relaxation.

A standout feature is the luxury breakfast area, which complements the superb rooms and attention to detail. The professional and courteous staff further enhance the luxurious atmosphere, ensuring top-notch service. While some reviews note a disparity in room quality with certain rooms not meeting luxury expectations, the overall impression is one of an elegant and high-end hotel experience on the outskirts of the city center. Despite some differences in room quality, Hotel Grauer Bär remains an excellent choice for those seeking a luxurious accommodation experience.

Romantic
Hotel Grauer Bär offers a beautifully designed environment ideal for a romantic escape. Guests appreciate the romantic setting with breathtaking views, making it perfect for a couples' getaway or even a honeymoon. The romantic ambiance is enhanced by intimate and cosy atmospheres throughout the hotel, including a lovely rooftop pool perfect for a romantic evening. The rooftop hot tub and outdoor whirlpool tub on the terrace provide great views, highlighting the romantic experience.

Additionally, the romantic lounge and central location add to the charm, while the romantic whirlpool bathtub in the private bathrooms and the hotel's spa area complete with a rooftop jacuzzi offer further opportunities for intimate relaxation. The overall romantic atmosphere and Waldron ambiance make it a lovely and serene spot for couples.

Dog Friendly
Hotel Grauer Bär is recognized for its pet-friendly atmosphere, making it a popular choice for travelers with dogs. The hotel allows dogs and other pets for a fee of 10 euros, providing a convenient option for pet owners. Reviews highlight that pets are welcomed and accommodated warmly at the hotel, ensuring a comfortable stay for both guests and their furry companions.

While pets are not permitted in the breakfast room, there are plentiful opportunities for exercise and play, including nearby parks where owners can enjoy walks with their pets. This makes Hotel Grauer Bär a great destination for those traveling with dogs, who will find the environment both welcoming and accommodating.

Despite some minor confusion regarding pet policies, the hotel's dedication to being dog-friendly is appreciated by many. Guests consistently note the ease of bringing their pets along, reflecting positively on the hotel's overall pet-friendly policies and amenities. Whether you're arriving with a dog or cat, Hotel Grauer Bär stands out as a very dog-friendly hotel well-suited to meet the needs of pet owners.


Yes, Hotel Grauer Bär has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Panoramic View Pool.

No, a spa isn't available at Hotel Grauer Bär.

Yes, Hotel Grauer Bär welcomes dogs.

Yes, parking facilities are available at Hotel Grauer Bär.

No, Hotel Grauer Bär doesn't have a gym.

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