Hotel Seppl
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Summary of reviewsHotel Seppl is highly praised for its stunning location, nestled above Innsbruck in the tranquil village of Mutters, offering picturesque mountain views, particularly of the Nordkette range. The serene surroundings make it an ideal escape for those seeking peace and outdoor adventure activities, such as hiking, cycling and skiing. Convenient access to Innsbruck and nearby ski resorts via well-connected public transportation further enhances its appeal.
Guests frequently commend the extensive and high-quality breakfast buffet, which includes a variety of options such as muesli, fresh fruit and sausages, catering to diverse dietary preferences, including vegan and gluten-free. The inclusion of champagne on Sundays adds a special touch. Though some noted the need for more frequent hot dish updates and fresh egg options, the overall sentiment remains positive.
While the dinner experience is generally appreciated for its delicious, high-quality cuisine and beautifully presented dishes, some guests mentioned a limited menu choice and occasional inconsistencies in quality and service. Despite these critiques, many enjoyed the multi-course dinners and found the evening ambiance delightful.
The rooms at Hotel Seppl are noted for their spaciousness, cleanliness and comfort, often featuring balconies with stunning mountain views. While the overall ambiance is cozy and well-maintained, some rooms are considered outdated and there are occasional issues with maintenance and housekeeping frequency. Despite these drawbacks, the rustic decor and serene surroundings enhance the overall experience.
Cleanliness at the hotel is generally praised with many highlighting the spotless condition of rooms and public areas, particularly the spa and wellness areas. However, the infrequent cleaning schedule and some instances of inconsistent housekeeping have been points of concern for a few guests.
The friendly and accommodating staff are a standout feature, contributing significantly to the positive guest experience. Guests frequently mention the staff’s helpfulness, professionalism and effective communication, which create a welcoming atmosphere. Some occasional comments about slower service during peak times do not overshadow the overall high standard of guest service.
Hotel Seppl’s free wifi receives mixed reviews. While many appreciate its stability and strength, others report occasional connectivity issues, particularly in certain areas of the hotel or during specific times.
The spa facilities are well-regarded for their cleanliness, beautiful design and serene ambiance. Guests enjoy the variety of amenities, including indoor and outdoor pools, saunas and a natural pool, though some noted issues with specific amenities not functioning and logistical challenges.
The pool area, featuring indoor and outdoor pools and a natural swimming pond, is a highlight. Guests appreciate the cleanliness, design and serene environment, making it a favored spot for relaxation.
Finally, the hotel's proximity to ski resorts and excellent skiing facilities, including convenient transportation and equipment rental services, make it an ideal choice for ski enthusiasts.
In summary, Hotel Seppl offers a beautiful and tranquil setting with excellent breakfast offerings, friendly staff and robust recreational facilities, making it a great choice for relaxation and outdoor adventures. However, there are areas for improvement in room maintenance, housekeeping frequency and some aspects of the dinner service.
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Guests frequently commend the extensive and high-quality breakfast buffet, which includes a variety of options such as muesli, fresh fruit and sausages, catering to diverse dietary preferences, including vegan and gluten-free. The inclusion of champagne on Sundays adds a special touch. Though some noted the need for more frequent hot dish updates and fresh egg options, the overall sentiment remains positive.
While the dinner experience is generally appreciated for its delicious, high-quality cuisine and beautifully presented dishes, some guests mentioned a limited menu choice and occasional inconsistencies in quality and service. Despite these critiques, many enjoyed the multi-course dinners and found the evening ambiance delightful.
The rooms at Hotel Seppl are noted for their spaciousness, cleanliness and comfort, often featuring balconies with stunning mountain views. While the overall ambiance is cozy and well-maintained, some rooms are considered outdated and there are occasional issues with maintenance and housekeeping frequency. Despite these drawbacks, the rustic decor and serene surroundings enhance the overall experience.
Cleanliness at the hotel is generally praised with many highlighting the spotless condition of rooms and public areas, particularly the spa and wellness areas. However, the infrequent cleaning schedule and some instances of inconsistent housekeeping have been points of concern for a few guests.
The friendly and accommodating staff are a standout feature, contributing significantly to the positive guest experience. Guests frequently mention the staff’s helpfulness, professionalism and effective communication, which create a welcoming atmosphere. Some occasional comments about slower service during peak times do not overshadow the overall high standard of guest service.
Hotel Seppl’s free wifi receives mixed reviews. While many appreciate its stability and strength, others report occasional connectivity issues, particularly in certain areas of the hotel or during specific times.
The spa facilities are well-regarded for their cleanliness, beautiful design and serene ambiance. Guests enjoy the variety of amenities, including indoor and outdoor pools, saunas and a natural pool, though some noted issues with specific amenities not functioning and logistical challenges.
The pool area, featuring indoor and outdoor pools and a natural swimming pond, is a highlight. Guests appreciate the cleanliness, design and serene environment, making it a favored spot for relaxation.
Finally, the hotel's proximity to ski resorts and excellent skiing facilities, including convenient transportation and equipment rental services, make it an ideal choice for ski enthusiasts.
In summary, Hotel Seppl offers a beautiful and tranquil setting with excellent breakfast offerings, friendly staff and robust recreational facilities, making it a great choice for relaxation and outdoor adventures. However, there are areas for improvement in room maintenance, housekeeping frequency and some aspects of the dinner service.
Hotel with EV Charging Stations
Luxury Hotel
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Hotel Seppl boasts an enviable location that consistently garners praise from its guests. Nestled above Innsbruck in the tranquil village of Mutters, the hotel offers stunning mountain vistas, particularly of the Nordkette range. The serene surroundings make it an ideal spot for those seeking a peaceful escape from the hustle and bustle of city life.
Despite its peaceful setting, the hotel is conveniently close to Innsbruck, accessible in just 10-30 minutes by car or public transport. The proximity to numerous tram and train stations, including the STB tram's frequent service, ensures smooth and easy travel to the city center, ski resorts and other attractions. The connection to public transportation is frequently highlighted as a key asset, making it a great base for exploring Innsbruck and the Tyrolean region.
Additionally, the hotel's location is perfect for a variety of activities, from hiking and cycling in the scenic mountain landscape to skiing in nearby resorts. Guests appreciate the balance of being close to outdoor adventure opportunities while still enjoying the hotel's quiet and picturesque environment.
Overall, Hotel Seppl is lauded for its beautiful location, excellent transportation links and the tranquil, natural charm that surrounds it, making it an exceptional choice for both relaxation and exploration.
The breakfast experience at Hotel Seppl has garnered mostly positive reviews, showcasing a strong emphasis on variety and quality. Guests frequently praise the extensive selection available at the breakfast buffet, which features a range of options from muesli, bread and pretzels to fresh fruit and hearty items like sausage and ham. The breakfast is described as being very substantial with many noting it caters to various tastes and dietary preferences, including vegan and gluten-free options.
Furthermore, reviewers often highlight the deliciousness and freshness of the food with specific accolades for the high-quality coffee and regional products provided. On Sundays, a special touch is added with the inclusion of champagne. The breakfast's setting is also appreciated with beautiful views of the mountains enhancing the dining experience.
Some guests, however, felt that the breakfast did not fully meet the expectations of a 4-star hotel, citing issues such as limited hot dish updates, minimal fresh egg options and occasional slow service. Despite these critiques, the general sentiment remains overwhelmingly favorable with the breakfast service being described as rich, varied and delicious.
Overall, the Hotel Seppl seems to offer a breakfast experience that is both satisfying and memorable with a diverse array of high-quality options to start the day right.
Hotel Seppl's dining experience, particularly concerning dinner options, offers a mix of praise and critique. The cuisine is often lauded for its classic and high-quality nature with many guests describing their meals as delicious, tasty and freshly prepared. Dishes are beautifully arranged and the multi-course dinners are especially commended with some guests finding the 5-course dinners both a delight for the eyes and the palate, despite the somewhat high price.
However, there are recurring remarks about the limited choice on the dinner menu, particularly for meat, fish and vegetarian options. Some guests felt the selection was not varied enough and a few expressed that the quality did not always align with the cost. Although many reviews mention tasty and excellent food, there were instances where diners found their meals average or not up to expectations, citing dishes that were partially inedible or desserts that were still frozen.
Additionally, the dining service has received mixed comments. While some guests praise the service, others felt it was understaffed and inexperienced, which sometimes led to issues such as incorrect orders. Despite these niggles, the hotel’s dinner, overall, appears to have been a positive experience for many with the beautifully presented dishes and the evening ambiance contributing to an enjoyable stay.
Hotel Seppl offers a range of rooms that are generally praised for their spaciousness, cleanliness and comfort. Many rooms come with balconies that provide stunning views of the mountains, adding a scenic touch to the stay. Guests frequently mention the cozy and well-maintained ambiance of the rooms, along with comfortable beds and modern bathrooms, although some bathrooms are on the smaller side.
Despite the positive feedback about room size and cleanliness, there are notable areas for improvement. Some rooms are described as outdated with furniture that shows signs of wear and tear. Cleaning schedules are sporadic with rooms typically serviced every two days, which has sometimes been a point of contention for guests expecting daily cleaning. Additionally, certain rooms lack air conditioning and minibar facilities and some have limited clothing storage, which could be inconvenient for longer stays.
Instances of minor maintenance issues such as musty smells, dusty areas and aged mattresses have been reported. Despite these drawbacks, the hotel's staff are recognized as friendly and helpful and the overall experience is enhanced by serene surroundings and quick access to the ski slopes.
The rustic decor and cozy atmosphere of many rooms are highly appreciated, making them ideal for those seeking a comfortable and picturesque escape. However, guests looking for modern amenities and daily room cleaning might find the accommodations lacking in certain aspects.
Hotel Seppl consistently receives praise for its bed comfort with many guests highlighting the beds as very good or comfortable. The bedding is noted to be cozy and clean and the rooms generally offer pleasant and accommodating sleeping arrangements. However, opinions on the beds are somewhat mixed. Some guests point out that certain beds were too soft, narrow or worn out, which led to discomfort for some. There are mentions of inconsistencies with mattress heights and the quality of mattresses with a few described as outdated or needing to be turned due to defects.
A minor inconvenience reported is that beds aren't made daily, as housekeeping only attends to them every two days. Despite a few isolated instances of dissatisfaction, many guests remarked on the overall positive experience with the beds, often finding them conducive to a good night's sleep. Moreover, guests appreciate the tranquility and the overall cleanliness of the rooms which complement the comfort of the beds. In summary, while there are areas that could be improved, Hotel Seppl's beds generally offer a good balance of comfort and quality.
Hotel Seppl has received mixed reviews regarding its cleanliness, but there are many positive highlights worth noting. Guests often mention the sparkling overall cleanliness with many describing the hotel, including rooms and public areas, as "exceptionally clean" and "spotlessly clean." The spa and wellness areas also receive high praise for their cleanliness and maintenance, which greatly adds to the guests' comfort and satisfaction.
The rooms are commonly noted to be "very clean" and "well-maintained," with positive mentions of the cleanliness of the bed linens, showers and general organization. Reviewers frequently remark on clean and tidy rooms and public spaces, indicating a high standard of hygiene is typically maintained. Guests also highlight that the facilities feel clean and pleasant overall.
However, there are some consistent areas of concern. Some guests reported that rooms are only cleaned every two days or not consistently, leading to occasional lapses in cleanliness. Instances of cobwebs in rooms, mold stains in showers, unclean bathtubs and bathrooms not being hygienic have been mentioned. There were also reports of dust in corners and unemptied trash bins, indicating inconsistent housekeeping in some instances.
In summary, while Hotel Seppl generally maintains a high standard of cleanliness that many guests appreciate, the infrequent room cleaning schedule and some lapses in consistent hygiene and housekeeping attention have been areas of concern for some visitors.
Hotel Seppl is distinguished by its consistently friendly and accommodating staff, who have left a positive impression on numerous guests. Reviews frequently highlight the team’s helpfulness, professionalism and their unwavering commitment to making each stay enjoyable. Whether at the reception, in the dining areas or throughout the hotel, the staff exude warmth and attentiveness, often going above and beyond to cater to guest needs. This hospitality creates a welcoming atmosphere that contributes significantly to the overall excellent service.
The staff’s politeness and courteousness are often praised with many guests noting their proactive approach and readiness to assist. Their ability to communicate effectively in multiple languages also ensures that visitors feel comfortable and understood. There are occasional remarks about slower service at the reception and some staff appearing slightly overwhelmed during peak times, but these instances seem to be exceptions rather than the norm.
Several guests have recognized specific staff members and owners for their exceptional friendliness and helpfulness, further underscoring the personalized and thoughtful service provided. Overall, the positive feedback highlights the staff's role in making stays memorable and enjoyable, demonstrating that Hotel Seppl values and maintains high standards of guest service.
Hotel Seppl's internet services receive a mixed response from guests. On a positive note, many guests appreciate the very good, stable and strong wifi signal with some describing the wireless internet as excellent and reliable. The hotel offers free wifi and for the most part, it performs well enough for standard tasks, including handling video calls in some cases.
However, there are notable areas for improvement. Some guests report that the wifi only partially worked, while others experienced no wifi at all in certain areas of the hotel or during specific times, particularly in the evenings. There were mentions of poor wifi coverage and weak internet speeds. In a few cases, the wifi in rooms was not very functional or seemed to be intentionally reduced after 9 pm. Overall, while the internet service at Hotel Seppl has its strengths, there are inconsistencies that could be addressed to enhance guest satisfaction.
Hotel Seppl's spa facilities have garnered a range of feedback from guests, predominantly highlighting the positive aspects. The spa and wellness areas are frequently described as very good, excellent and well-maintained with specific mentions of their cleanliness and appealing atmosphere. Guests appreciate the indoor and outdoor pools with the outdoor pool being particularly noted for its beautiful design set in natural surroundings.
The wellness area, while often described as small, is generally seen as beautiful and sufficient, containing necessary features such as saunas and an indoor pool. The sauna area is mentioned positively, though there have been reports of certain facilities, like the red light chamber and steam bath, sometimes not functioning. Despite occasional issues with specific amenities, the overall cleanliness and maintenance of the spa are well-regarded.
A serene and peaceful ambiance seems to permeate the wellness areas, making them a favored spot for relaxation. The spa’s picturesque setting, offering stunning views of Innsbruck and the surrounding mountains, adds to its appeal. The natural pool in the garden is another highlight, though it has been noted that it is not heated.
However, some reviews noted logistical challenges and inconsistencies, such as the lack of spa slippers and missing signage, which detract somewhat from an otherwise pleasant experience. Additionally, the spa's availability is limited to afternoon hours, which might be inconvenient for some.
Overall, Hotel Seppl's spa is lauded for its lovely, well-kept facilities, beautiful setting and high levels of cleanliness, despite some minor issues with the availability and functionality of specific amenities.
Hotel Seppl offers an impressive array of swimming options that have left guests thoroughly impressed. The hotel features both indoor and outdoor pools with the indoor pool praised for its warmth and cleanliness — an inviting retreat after a day of hiking. The outdoor offerings include a beautifully designed natural pool surrounded by lush gardens and nature, creating a serene environment ideal for relaxation. Families have noted that children especially enjoyed the pools and the inclusion of the pool and sauna facilities in the price adds excellent value. The natural swimming pond has received particular acclaim for its clear water and aesthetic design, making it a standout feature. Despite a few comments on limited loungers, the pool area’s cleanliness and beautiful setting make it a favored spot among guests. The hotel’s pool facilities, including a remarkable bio pool, have consistently been highlighted as one of the best features of Hotel Seppl, offering a mixture of natural charm and modern comforts.
Nestled in a prime location, Hotel Seppl offers an exceptional base for skiing enthusiasts with breathtaking views directly overlooking the ski jump in Igls. Surrounded by many ski areas, the hotel is a short trip from the slopes, making it an ideal choice for a ski weekend. The proximity to ski resorts is particularly appreciated with some practically right outside the front door.
Guests commend the free transportation and helpful ski shuttle services, ensuring quick access to the slopes and Innsbruck, reachable within 30 minutes. The mountain skiing opportunities and good ski facilities, including convenient ski equipment rental and a ski room, are highly valued. Hotel staff provide a pilot ski service, enhancing the experience further.
The hotel's location near cable cars and bus and train services to Innsbruck makes it an excellent hub for skiing activities. The views of ski jumping and the village enhance the alpine atmosphere and visitors enjoy good connections to various ski resorts. Short distances to ski areas and slopes make for convenient skiing opportunities with good leisure facilities available for hiking and relaxation post-skiing.
With no deficiencies reported, Hotel Seppl stands out as an ideal starting point for alpine activities, ensuring a seamless and enjoyable skiing experience.
Hotel Seppl, while officially a four-star establishment, has elicited mixed feelings from its guests when it comes to living up to this rating. On the positive side, the hotel's four-star facilities and services have been praised by some, highlighting its high-quality and friendly hospitality. The establishment seems to offer certain amenities and a level of comfort expected from such a rating with good-quality services that have been appreciated by its visitors.
However, a number of guests have expressed disappointment, noting that the hotel does not live up to a four-star standard in various aspects. Frequent comments suggest that the service and quality do not meet the expectations set by a four-star designation with some going so far as to say it more closely resembles a three-star hotel. Specific points of contention include the unavailability of bottled water in rooms and some perceived lapses in service.
Guests who anticipated a full four-star experience have found certain aspects lacking, indicating a need for improvement to truly fulfill its four-star promise. Nonetheless, for those whose expectations align more closely with a three-star level, the hotel might still offer a satisfactory stay with its commendable elements.
Hotel Seppl proves to be an accommodating option for business travelers with several reviewers highlighting its suitability for business trips. The entire facility is equipped with free WiFi, making it convenient for staying connected. The presence of business-friendly amenities and quiet places suitable for work adds to its appeal for professionals.
The hotel features essential business facilities, including a good work desk and a business area, although the business room is noted to be small. Additionally, the establishment provides a sauna and fitness center, offering guests a way to unwind after a day of meetings.
While the general consensus is positive, there are a few drawbacks. The late breakfast opening hours might not be ideal for early-rising business travelers. Moreover, some reviews describe the food as ordinary and the establishment not particularly exceptional. Nevertheless, for those seeking a conducive environment for business purposes, Hotel Seppl offers a reliable choice with no major deficiencies.
Hotel Seppl offers commendable accessibility features for guests with disabilities. The hotel provides wheelchair-accessible bathrooms and showers equipped with handheld handles, ensuring comfort and safety. Accessible toilets and rooms are available, reflecting a commitment to inclusivity. The establishment is easily reached by both public transport and car and boasts a direct connection to Innsbruck.
Guests will find the area conditions good and the facilities well-laid out to cater to accessibility needs. The main entrance, although accessible, can be somewhat tricky to locate. Nevertheless, automatic doors for those with disabilities add a layer of convenience.
Overall, Hotel Seppl has been recognized for its handicap-friendly amenities and good accessibility, presenting no significant deficiencies in its services for disabled guests.
Hotel Seppl's guests largely appreciate the heated pool facilities. Descriptions highlight that the heated pool is clean and well-maintained with specific mentions of a well-maintained spa pool and warm temperatures. The indoor and outdoor pools are heated, ensuring year-round enjoyment. Visitors have noted the addition of heated beach pool chairs poolside as a valuable amenity. The presence of a sauna alongside the heated pool areas further enhances the relaxation experience. Despite a few criticisms, the overall feedback suggests a positive impression of the pool’s warmth and quality.
The outdoor pool area at Hotel Seppl receives abundant praise in guest reviews, particularly for its natural and eco-friendly design. Visitors highlight the enchanting outdoor pool and describe it as beautifully designed with sun loungers. The outdoor swimming facility, often referred to as a swimming pond or eco pool, stands out for its clear and inviting water. Its setting amidst stunning alpine views and a beautifully maintained garden adds to the overall appeal. Guests appreciate the clean and modern facilities and the large, fresh water pool is emphasized as a highlight. Additionally, there are positive mentions of the outdoor sauna and the relaxing atmosphere where one can sunbathe. The bio pool and organic swimming pond are frequently cited as remarkable features that enhance the serene and picturesque environment of Hotel Seppl's outdoor area.
The indoor pool at Hotel Seppl consistently receives praise from guests for being a key feature of their stay. Described as beautiful, nice and lovely, the indoor pool is noted for its warmth and cleanliness, providing a peaceful retreat for visitors. Guests have enjoyed the added benefit of both indoor and outdoor pools included in the price, enhancing the overall experience. The wellness area, which includes the indoor pool and three saunas, also garners positive remarks.
However, it's worth mentioning a few concerns: some guests found the pool to occasionally be freezing cold and a few would have preferred another indoor pool due to its relatively small size. Additionally, the early closure time of 8 pm for the indoor pool was a minor inconvenience for some. Despite these few points, the indoor pool remains a well-loved feature, complimented for its relaxing ambiance and integral part of Hotel Seppl's amenities.
Hotel Seppl is an excellent choice for couples seeking a romantic and memorable honeymoon. The hotel is highly recommended for honeymoon stays, offering cozy rooms with bathtubs and beautiful views that enhance the romantic atmosphere. The service is notably friendly and honeymooners are often greeted with complimentary cakes and shared sweets, adding a special touch to their stay.
The facilities are tailored for a perfect honeymoon experience with top-notch service and amenities that cater specifically to couples. Guests have consistently praised the hotel for its amazing honeymoon facilities and many received a thoughtful gift to mark their special occasion. The honeymoon suite is described as perfect, ensuring a comfortable and intimate environment.
With no reported deficiencies in the services or facilities aimed at honeymooners, Hotel Seppl stands out as an ideal destination for newlyweds looking to celebrate their love in a serene and romantic setting.
Hotel Seppl presents itself as a luxurious retreat for travelers seeking high-end services and exceptional amenities. The hotel is praised for its excellent service and high-quality furnishings, which contribute to a luxurious and comfortable stay. Guests appreciate the well-furnished rooms that provide a cozy ambiance, ideal for relaxation.
The spa facilities are a highlight, offering luxurious relaxation. Dining at Hotel Seppl is an upscale experience, featuring an international breakfast with a wide range of organic products. The high standard of the hotel extends to its overall atmosphere, which is described as having a luxury relaxing ambiance.
While some reviews contested its four-star classification, the overall consensus leans towards a high-end, luxury experience, unmarred by deficiencies.
Nestled in a picturesque destination, Hotel Seppl offers the quintessential romantic setting for couples seeking a memorable getaway. The hotel's cozy structure seamlessly blends with the beautiful surroundings, creating an ideal backdrop for honeymooners. Guests can revel in the romantic ambiance enhanced by the fireplace and spa amenities, while the strategically placed candles add to the enchanting atmosphere.
The location boasts not only a quiet and romantic area but also charming and lovely sights, ideal for those special moments. The views from the room are described as outstanding with a romantic and cozy feel that adds to the charm. The small bathing lake further complements the intimate experience, providing a serene spot for couples.
Hotel Seppl stands out as a lovely venue with character, perfect for romantic getaways. Its great location, alongside the beautiful views, makes it a sought-after destination for couples looking to escape and enjoy each other's company in an unforgettable setting.
Hotel Seppl stands out as a top choice for travelers with pets, boasting a consistently positive reputation for its dog-friendly accommodations and welcoming atmosphere. Guests appreciate the pet-friendly nature of the hotel, which provides ample dog-walking facilities and a child-and dog-friendly environment, ensuring a pleasant stay for both pets and their owners.
Visitors have noted that their dogs had a great time and were well accommodated during their stay, even spending time with hotel staff on walks. The hotel maintains a friendly policy towards pets, allowing them in rooms and ensuring they are comfortable without any significant deficiencies mentioned.
However, it's important to note that while dogs are warmly welcomed, they are not permitted in certain areas such as the garden and restaurant and must instead stay on the balcony or within the room. This minor restriction aside, the overall sentiment from guests confirms that Hotel Seppl offers excellent facilities and services for those traveling with their furry companions.
Location Show Map
Location
Despite its peaceful setting, the hotel is conveniently close to Innsbruck, accessible in just 10-30 minutes by car or public transport. The proximity to numerous tram and train stations, including the STB tram's frequent service, ensures smooth and easy travel to the city center, ski resorts and other attractions. The connection to public transportation is frequently highlighted as a key asset, making it a great base for exploring Innsbruck and the Tyrolean region.
Additionally, the hotel's location is perfect for a variety of activities, from hiking and cycling in the scenic mountain landscape to skiing in nearby resorts. Guests appreciate the balance of being close to outdoor adventure opportunities while still enjoying the hotel's quiet and picturesque environment.
Overall, Hotel Seppl is lauded for its beautiful location, excellent transportation links and the tranquil, natural charm that surrounds it, making it an exceptional choice for both relaxation and exploration.
Breakfast
Furthermore, reviewers often highlight the deliciousness and freshness of the food with specific accolades for the high-quality coffee and regional products provided. On Sundays, a special touch is added with the inclusion of champagne. The breakfast's setting is also appreciated with beautiful views of the mountains enhancing the dining experience.
Some guests, however, felt that the breakfast did not fully meet the expectations of a 4-star hotel, citing issues such as limited hot dish updates, minimal fresh egg options and occasional slow service. Despite these critiques, the general sentiment remains overwhelmingly favorable with the breakfast service being described as rich, varied and delicious.
Overall, the Hotel Seppl seems to offer a breakfast experience that is both satisfying and memorable with a diverse array of high-quality options to start the day right.
Dinner
However, there are recurring remarks about the limited choice on the dinner menu, particularly for meat, fish and vegetarian options. Some guests felt the selection was not varied enough and a few expressed that the quality did not always align with the cost. Although many reviews mention tasty and excellent food, there were instances where diners found their meals average or not up to expectations, citing dishes that were partially inedible or desserts that were still frozen.
Additionally, the dining service has received mixed comments. While some guests praise the service, others felt it was understaffed and inexperienced, which sometimes led to issues such as incorrect orders. Despite these niggles, the hotel’s dinner, overall, appears to have been a positive experience for many with the beautifully presented dishes and the evening ambiance contributing to an enjoyable stay.
Rooms
Despite the positive feedback about room size and cleanliness, there are notable areas for improvement. Some rooms are described as outdated with furniture that shows signs of wear and tear. Cleaning schedules are sporadic with rooms typically serviced every two days, which has sometimes been a point of contention for guests expecting daily cleaning. Additionally, certain rooms lack air conditioning and minibar facilities and some have limited clothing storage, which could be inconvenient for longer stays.
Instances of minor maintenance issues such as musty smells, dusty areas and aged mattresses have been reported. Despite these drawbacks, the hotel's staff are recognized as friendly and helpful and the overall experience is enhanced by serene surroundings and quick access to the ski slopes.
The rustic decor and cozy atmosphere of many rooms are highly appreciated, making them ideal for those seeking a comfortable and picturesque escape. However, guests looking for modern amenities and daily room cleaning might find the accommodations lacking in certain aspects.
Beds
A minor inconvenience reported is that beds aren't made daily, as housekeeping only attends to them every two days. Despite a few isolated instances of dissatisfaction, many guests remarked on the overall positive experience with the beds, often finding them conducive to a good night's sleep. Moreover, guests appreciate the tranquility and the overall cleanliness of the rooms which complement the comfort of the beds. In summary, while there are areas that could be improved, Hotel Seppl's beds generally offer a good balance of comfort and quality.
Cleanliness
The rooms are commonly noted to be "very clean" and "well-maintained," with positive mentions of the cleanliness of the bed linens, showers and general organization. Reviewers frequently remark on clean and tidy rooms and public spaces, indicating a high standard of hygiene is typically maintained. Guests also highlight that the facilities feel clean and pleasant overall.
However, there are some consistent areas of concern. Some guests reported that rooms are only cleaned every two days or not consistently, leading to occasional lapses in cleanliness. Instances of cobwebs in rooms, mold stains in showers, unclean bathtubs and bathrooms not being hygienic have been mentioned. There were also reports of dust in corners and unemptied trash bins, indicating inconsistent housekeeping in some instances.
In summary, while Hotel Seppl generally maintains a high standard of cleanliness that many guests appreciate, the infrequent room cleaning schedule and some lapses in consistent hygiene and housekeeping attention have been areas of concern for some visitors.
Staff
The staff’s politeness and courteousness are often praised with many guests noting their proactive approach and readiness to assist. Their ability to communicate effectively in multiple languages also ensures that visitors feel comfortable and understood. There are occasional remarks about slower service at the reception and some staff appearing slightly overwhelmed during peak times, but these instances seem to be exceptions rather than the norm.
Several guests have recognized specific staff members and owners for their exceptional friendliness and helpfulness, further underscoring the personalized and thoughtful service provided. Overall, the positive feedback highlights the staff's role in making stays memorable and enjoyable, demonstrating that Hotel Seppl values and maintains high standards of guest service.
Wi-Fi
However, there are notable areas for improvement. Some guests report that the wifi only partially worked, while others experienced no wifi at all in certain areas of the hotel or during specific times, particularly in the evenings. There were mentions of poor wifi coverage and weak internet speeds. In a few cases, the wifi in rooms was not very functional or seemed to be intentionally reduced after 9 pm. Overall, while the internet service at Hotel Seppl has its strengths, there are inconsistencies that could be addressed to enhance guest satisfaction.
Spa
The wellness area, while often described as small, is generally seen as beautiful and sufficient, containing necessary features such as saunas and an indoor pool. The sauna area is mentioned positively, though there have been reports of certain facilities, like the red light chamber and steam bath, sometimes not functioning. Despite occasional issues with specific amenities, the overall cleanliness and maintenance of the spa are well-regarded.
A serene and peaceful ambiance seems to permeate the wellness areas, making them a favored spot for relaxation. The spa’s picturesque setting, offering stunning views of Innsbruck and the surrounding mountains, adds to its appeal. The natural pool in the garden is another highlight, though it has been noted that it is not heated.
However, some reviews noted logistical challenges and inconsistencies, such as the lack of spa slippers and missing signage, which detract somewhat from an otherwise pleasant experience. Additionally, the spa's availability is limited to afternoon hours, which might be inconvenient for some.
Overall, Hotel Seppl's spa is lauded for its lovely, well-kept facilities, beautiful setting and high levels of cleanliness, despite some minor issues with the availability and functionality of specific amenities.
Pool
Ski
Guests commend the free transportation and helpful ski shuttle services, ensuring quick access to the slopes and Innsbruck, reachable within 30 minutes. The mountain skiing opportunities and good ski facilities, including convenient ski equipment rental and a ski room, are highly valued. Hotel staff provide a pilot ski service, enhancing the experience further.
The hotel's location near cable cars and bus and train services to Innsbruck makes it an excellent hub for skiing activities. The views of ski jumping and the village enhance the alpine atmosphere and visitors enjoy good connections to various ski resorts. Short distances to ski areas and slopes make for convenient skiing opportunities with good leisure facilities available for hiking and relaxation post-skiing.
With no deficiencies reported, Hotel Seppl stands out as an ideal starting point for alpine activities, ensuring a seamless and enjoyable skiing experience.
4 Star
However, a number of guests have expressed disappointment, noting that the hotel does not live up to a four-star standard in various aspects. Frequent comments suggest that the service and quality do not meet the expectations set by a four-star designation with some going so far as to say it more closely resembles a three-star hotel. Specific points of contention include the unavailability of bottled water in rooms and some perceived lapses in service.
Guests who anticipated a full four-star experience have found certain aspects lacking, indicating a need for improvement to truly fulfill its four-star promise. Nonetheless, for those whose expectations align more closely with a three-star level, the hotel might still offer a satisfactory stay with its commendable elements.
Business
The hotel features essential business facilities, including a good work desk and a business area, although the business room is noted to be small. Additionally, the establishment provides a sauna and fitness center, offering guests a way to unwind after a day of meetings.
While the general consensus is positive, there are a few drawbacks. The late breakfast opening hours might not be ideal for early-rising business travelers. Moreover, some reviews describe the food as ordinary and the establishment not particularly exceptional. Nevertheless, for those seeking a conducive environment for business purposes, Hotel Seppl offers a reliable choice with no major deficiencies.
Accessible
Guests will find the area conditions good and the facilities well-laid out to cater to accessibility needs. The main entrance, although accessible, can be somewhat tricky to locate. Nevertheless, automatic doors for those with disabilities add a layer of convenience.
Overall, Hotel Seppl has been recognized for its handicap-friendly amenities and good accessibility, presenting no significant deficiencies in its services for disabled guests.
Heated Pool
Outdoor Pool
Indoor Pool
However, it's worth mentioning a few concerns: some guests found the pool to occasionally be freezing cold and a few would have preferred another indoor pool due to its relatively small size. Additionally, the early closure time of 8 pm for the indoor pool was a minor inconvenience for some. Despite these few points, the indoor pool remains a well-loved feature, complimented for its relaxing ambiance and integral part of Hotel Seppl's amenities.
Honeymoon
The facilities are tailored for a perfect honeymoon experience with top-notch service and amenities that cater specifically to couples. Guests have consistently praised the hotel for its amazing honeymoon facilities and many received a thoughtful gift to mark their special occasion. The honeymoon suite is described as perfect, ensuring a comfortable and intimate environment.
With no reported deficiencies in the services or facilities aimed at honeymooners, Hotel Seppl stands out as an ideal destination for newlyweds looking to celebrate their love in a serene and romantic setting.
Luxury
The spa facilities are a highlight, offering luxurious relaxation. Dining at Hotel Seppl is an upscale experience, featuring an international breakfast with a wide range of organic products. The high standard of the hotel extends to its overall atmosphere, which is described as having a luxury relaxing ambiance.
While some reviews contested its four-star classification, the overall consensus leans towards a high-end, luxury experience, unmarred by deficiencies.
Romantic
The location boasts not only a quiet and romantic area but also charming and lovely sights, ideal for those special moments. The views from the room are described as outstanding with a romantic and cozy feel that adds to the charm. The small bathing lake further complements the intimate experience, providing a serene spot for couples.
Hotel Seppl stands out as a lovely venue with character, perfect for romantic getaways. Its great location, alongside the beautiful views, makes it a sought-after destination for couples looking to escape and enjoy each other's company in an unforgettable setting.
Dog Friendly
Visitors have noted that their dogs had a great time and were well accommodated during their stay, even spending time with hotel staff on walks. The hotel maintains a friendly policy towards pets, allowing them in rooms and ensuring they are comfortable without any significant deficiencies mentioned.
However, it's important to note that while dogs are warmly welcomed, they are not permitted in certain areas such as the garden and restaurant and must instead stay on the balcony or within the room. This minor restriction aside, the overall sentiment from guests confirms that Hotel Seppl offers excellent facilities and services for those traveling with their furry companions.
Yes, Hotel Seppl has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Hotel Seppl.
Yes, Hotel Seppl welcomes dogs.
No, parking facilities aren't available at Hotel Seppl.
No, Hotel Seppl doesn't have a gym.
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