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Summary of reviewsHotel Du Nord in Interlaken receives high praise for its exceptional location, making it a prime base for travelers looking to explore the area. It is conveniently situated near Interlaken Ost and West train stations, providing easy access to transportation, shops, restaurants, cafes and local attractions. Guests enjoy the hotel's picturesque setting on the main street, across from a park with stunning mountain views, making it particularly appealing for adventure enthusiasts with nearby trails and paragliding spots.
The cleanliness and well-maintained facilities of the hotel receive strong commendations. Rooms are noted for being large, modern and comfortable with many offering spectacular views. The cleanliness of both rooms and common areas is frequently highlighted, thanks to the dedicated housekeeping staff. The modern amenities and thoughtful layout of the rooms contribute to a pleasant stay, despite minor criticisms regarding the lack of air conditioning and certain amenities in older rooms.
Hotel Du Nord’s breakfast service is another standout feature, offering a variety of fresh and generous options catering to different dietary needs. Guests appreciate the quality and variety of the breakfast buffet, despite occasional calls for more vegan/vegetarian choices and greater variety. The friendly and helpful staff further enhance the breakfast experience, adding a personal touch to the service.
While the hotel does not always offer dinner options, especially during certain times of the year, nearby local restaurants provide satisfactory alternatives. The friendly staff remain a positive aspect of the dining experience, even though guests would appreciate more consistent and varied dinner options.
A significant positive aspect repeatedly mentioned is the exceptional staff, who are polite, attentive and supportive, improving the overall comfort and satisfaction of guests.
However, some areas need improvement. Wi-Fi connectivity, while appreciated for being free, can be unstable and slow in certain instances, detracting from the overall guest experience. Parking is another challenge due to the limited number of available spaces, causing some inconvenience for guests with cars.
Feedback on the beds shows mixed experiences; while many find them comfortable, others describe them as too firm. The issue of temperature control in rooms also affects comfort, particularly during warmer weather.
When considering its four-star rating, some guests feel Hotel Du Nord falls short due to the lack of air conditioning and the rigidity of certain hotel policies. However, the scenic views and quality meals partially redeem this perception.
For business travelers, the hotel offers excellent amenities such as well-equipped meeting rooms and reliable business services, garnering positive reviews for its suitability for business trips.
Lastly, Hotel Du Nord’s historic charm is a notable feature with guests appreciating its beautiful architecture and historic significance, which adds to the overall experience of staying at the hotel. Show more
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Categories
Boutique-style Hotel
Luxury Hotel
Hotel near Golf Courses
Historic Hotel
Hotel near Ski Resorts
Hotel for Honeymoon
Romantic Hotel
Business Hotel
4-Star Hotel
Room Types
Twin RoomThis room offers views of the Harder Kulm Mountain and comes with cable TV, a mini fridge and a bathroom with a shower or bathtub and a hairdryer. Coffee and tea making facilities are provided, as well.
Please note that the room pictures are only examples and the booked room may vary.
Deluxe Twin RoomThis room offers panoramic views of the Jungfrau range and the Höhenmatte. It comes with cable TV, a mini fridge and a bathroom with a shower and a hairdryer. Coffee and tea making facilities are provided, as well, and some units also feature a balcony or terrace.
Please note that the room pictures are only examples and the booked room may vary.
Triple RoomThis room offers views of the Harder Kulm Mountain and comes with cable TV, a mini fridge and a bathroom with a shower or bathtub and a hairdryer. Coffee and tea making facilities are provided, as well.
Please note that the room pictures are only examples and the booked room may vary.
Junior SuiteThis junior suite offers views of the Jungfrau Range and the Höhenmatte. It comes with cable TV, a minibar and a bathroom with a bathtub, bathrobes, slippers and a hairdryer. In addition, it features coffee and tea making facilities, and some units are equipped with a balcony or terrace, as well.
Please note that the room pictures are only examples and the booked room may vary.
Superior Double RoomThis room offers views of the Bernese Mountains and comes with a minibar, a coffee machine and a bathroom with a shower, a hairdryer, slippers and bathrobes.
Please note that the room pictures are only examples and the booked room may vary.
Superior Junior Suite with BalconyThis junior suite offers panoramic views of the Jungfrau Range and the surrounding mountains, and comes with a balcony or terrace, cable TV and a minibar. In addition, it features a bathroom with a shower, a bathtub, a hairdryer, slippers and bathrobes. A coffee machine is provided, as well.
Please note that the room pictures are only examples and the booked room may vary.
Superior Double Room with BalconyThis room offers views of the Bernese Mountains and comes with a minibar, a coffee machine and a bathroom with a shower, a hairdryer, slippers and bathrobes. All rooms have a balcony or terrace.
Please note that the room pictures are only examples and the booked room may vary.
Panoramic Junior Suite with BalconyThis room offers views of the Bernese Mountains and comes with a minibar, a coffee machine and a bathroom with a shower, a hairdryer, slippers and bathrobes. The Panoramic Junior Suite has 3 balconies with a view of the mountains and the city.
Please note that the room pictures are only examples and the booked room may vary.
Deluxe corner room WestThis room has a seating area, flat-screen TV and soundproofing.
Please note that the room pictures are only examples and the booked room may vary.
Guest Reviews
8.4
Very Good
Location
Hotel Du Nord boasts an exemplary location in the heart of Interlaken, making it an advantageous base for exploring the region. Guests praise its proximity to major landmarks, such as Interlaken Ost train station, which is just a short walk away. This central positioning allows easy access to shops, restaurants, cafes and local attractions. The hotel is situated on the main street, across from a park with stunning mountain views, providing a picturesque setting for visitors.
The convenience of being near both Interlaken Ost and West train stations is frequently highlighted, making transportation hassle-free. It overlooks the paragliding landing strip and is close to Harder Kulm and other trails, making it an excellent choice for adventure enthusiasts. The vicinity to amenities, including parks, shopping areas and playgrounds, is especially noted, ensuring guests have everything they need within reach.
In addition, the hotel is appreciated for its cleanliness and well-maintained facilities. The friendly and helpful staff add to the positive experience, enhancing the overall comfort of the stay. Despite some mention of noise due to its central location, the hotel’s prime spot and scenic views make it a top recommendation for those visiting Interlaken.
Breakfast
Hotel Du Nord receives high marks for its breakfast, which is consistently described as good with many guests finding it to be excellent, superb and delicious. The breakfast options cater well to various dietary needs, including vegetarian, gluten-free and meat options. The breakfast buffet is particularly appreciated for its variety, freshness and generous portions, often featuring bread, sausages, bacon, eggs, cereal, nuts, milk and fresh fruits.
Despite the generally positive reviews, some guests note that the breakfast could be more varied with a few mentioning it can be repetitive and lacking in vegan/vegetarian options. There are occasional mentions of the breakfast being bland or not up to the expectations set by other hotels.
The breakfast service is frequently praised with friendly and helpful staff enhancing the overall experience. Highlights include personalized coffee service, fresh squeezed juices and delightful smoothies. While some guests found the breakfast area policies, like restrictions on self-service, a bit strict, the overall consensus remains that Hotel Du Nord offers a satisfying and enjoyable breakfast to start the day.
Dinner
Guests have shared mixed experiences regarding the dinner options at Hotel Du Nord. While breakfast received many compliments with some describing it as superb, the absence of an on-site restaurant for dinner during certain times of the year left some visitors disappointed. The lack of evening dining options in winter and during periods of restaurant construction was a recurring concern. However, meat lovers who managed to dine seemed satisfied with their meals. The presence of friendly staff was consistently noted, contributing positively to the overall dining experience despite the limited options. For those who value variety, the nearby local restaurants, which are open for lunch and dinner, provide a pleasant alternative. That said, the general sentiment indicates that additional dining choices, particularly seafood and improved meal consistency could enhance guests' experiences.
Rooms
Hotel Du Nord boasts rooms that are mostly large, clean and well-decorated, featuring modern amenities and often offering spectacular views of the mountains or the central park from spacious balconies. Guests frequently highlight the room size as generous and many appreciate the comfortable beds, modern furniture and thoughtful layout. The rooms on higher floors or corner spots tend to provide the best views and are often described as bright and airy with ample windows and natural light.
Guests also compliment the newly renovated rooms for their cleanliness and comfort and many find the rooms well-equipped with essentials, although some note the absence of air conditioning and certain amenities like coffee machines and minibars. Bathrooms in these rooms are typically clean and sometimes surprisingly spacious, though some guests find them small and a bit cramped in older rooms.
The interior decor is modern and pleasing, contributing to a comfortable and pleasant stay. Despite a few comments about outdated or less attractive rooms, the overall impression is positive. Rooms are consistently described as well-soundproofed, ensuring a peaceful stay. The hotel's commitment to cleanliness is also notably appreciated by guests, making it a reliable choice for a comfortable vacation.
Beds
The reviews for the beds at Hotel Du Nord present a range of experiences, though there's a notable emphasis on comfort. Many guests found the beds to be very comfortable, appreciating the good, large and slightly firm mattresses. There were frequent mentions of clean and well-maintained bedding with some guests specifically highlighting the comfort and softness of the pillows and mattresses.
However, not all feedback was positive. A recurring issue was the firmness of the beds with several guests describing them as too hard or even uncomfortable, likening them to those found in a youth hostel. This was compounded by the problem of room temperature control with several guests finding it too warm to sleep comfortably, especially during hotter weather.
Some guests were less pleased with the beds made up of single units pushed together, which compromised the comfort of a true double bed. There were also mentions of mismatched bed styles and less-than-ideal bedding quality, including issues with pillows being too soft or flat.
Despite these varied experiences, the majority seem to have found their stay satisfactory, highlighting the spacious rooms and generally comfortable beds amidst some areas needing improvement.
Cleanliness
At Hotel Du Nord, cleanliness stands out as a key feature, consistently mentioned across guest reviews. The hotel is described as very clean with spotless rooms and facilities being a regular highlight. Rooms are reported to be not only consistently clean but also spacious, well-organized and welcoming. Impeccable cleanliness is maintained daily with fresh towels and attention to detail that ensures a comfortable stay.
Guests frequently appreciate the excellent housekeeping with many noting the thoroughness and reliability of the cleaning services. Both rooms and common areas, including the lobby and washrooms, receive high praise for their neat and tidy presentation. Despite some minor concerns about certain cleaning aspects, the overall sentiment remains overwhelmingly positive.
The staff at Hotel Du Nord also contribute significantly to the pleasant experience. They are often described as friendly, helpful and attentive, adding to the hotel's appeal. Additionally, the well-maintained state of the hotel, including recent renovations, enhances its inviting atmosphere.
Overall, Hotel Du Nord represents a clean, comfortable and well-maintained choice for travelers, ensuring a hygienic and enjoyable stay.
Staff
Travelers consistently praise the exceptional staff at Hotel Du Nord, highlighting their friendliness, professionalism and accommodating nature. Reviews often mention that the staff members are not only polite and attentive but also warm, cheerful and welcoming. The reception team, in particular, receives commendations for their helpfulness and professionalism, often going above and beyond to assist guests with various requests and providing useful tips. Housekeeping and dining staff also contribute significantly to the positive experience with their attentive service and pleasant demeanor. Overall, the unwaveringly friendly and supportive atmosphere created by the enthusiastic and cooperative staff makes guests feel truly welcomed and enhances the overall stay at the hotel. Despite a few isolated mentions of unfriendly service, the majority of reviews paint a picture of a hotel where the staff’s commitment to excellent service and hospitality stands out.
Wi-Fi
Guests at Hotel Du Nord have mixed reviews about the hotel's Wi-Fi services. On the positive side, many have appreciated the free Wi-Fi provided by the hotel. Multiple reviews mention that the Wi-Fi in the rooms is good with some guests reporting excellent and great connectivity. There is a general consensus that in certain situations, the Wi-Fi works well and provides adequate connectivity for basic tasks.
However, not all experiences have been smooth. Several guests have noted that the Wi-Fi can be unstable and relatively slow with some describing it as very weak or needing improvement. One particularly frustrated guest claimed it was the worst Wi-Fi they had ever used, experiencing frequent disconnections. Overall, while many guests have found the Wi-Fi service acceptable or better, there are notable instances where improvements could significantly enhance the connectivity experience.
Parking
Hotel Du Nord offers various parking options, but guests consistently noted that parking is quite limited. The hotel provides a mix of private, free and nearby parking, though the number of available spaces is minimal. On-site parking is available but fills up quickly due to the limited number of spots with some reviewers mentioning as few as six or eight spaces for the entire hotel. Guests appreciated the convenience of free parking next to the hotel, although this too is limited and can fill up fast. Some faced issues with parking reservations and unclear instructions, while others had to resort to street parking with meters, particularly when hotel parking was full. Overall, while the hotel makes an effort to offer parking solutions, the high demand and limited spaces mean that parking can be problematic for guests.
4 Star
Hotel Du Nord has garnered mixed reviews regarding its status as a four-star hotel. Many guests have expressed disappointment, indicating that the facilities and services do not meet the expectations typical of this rating. Common criticisms include the lack of air conditioning, which is especially surprising for a four-star establishment. This issue, combined with the presence of only fans, has been pointed out as a significant drawback.
The hotel's strict policies, particularly those concerning check-in times, have also been a point of contention among visitors. These rules come across as overly rigid, contributing to a less than welcoming atmosphere. Additionally, the bathrooms and toilets have been described as more fitting for a two-star hotel, a sentiment that also extends to other facilities and overall service quality.
On a positive note, some guests have mentioned that the accommodations and meals provided are of high quality, approaching a four to five-star level. The view from the hotel is highly appreciated, being considered one of the few aspects that truly reflects the four-star rating. However, these positive aspects are overshadowed by the general consensus that the hotel does not justify its pricing, given the shortfalls in expected amenities and hospitality standards.
Overall, while there are elements that hint at the four-star potential of Hotel Du Nord, such as the scenic views and the quality of meals, the overwhelming sentiment is that it falls short in several critical areas, making it feel more like a three-star experience.
Business
Hotel Du Nord is well-regarded as a choice for business travelers, consistently praised for its excellent business facilities and staff. The hotel's location is highlighted as perfect for business trips, ensuring easy access for meetings due to its proximity to key areas. The business amenities, including well-equipped and modern meeting rooms, cater effectively to the needs of professional gatherings. Guests note that the meeting rooms are large, perfectly sized and ready for use, while the business services offered are reliable and of high quality. The staff at Hotel Du Nord are frequently commended for their professionalism and accommodating nature, contributing to a seamless business travel experience. Overall, this hotel stands out as a great option for anyone traveling on business with the right balance of convenience, facilities and service.
Historic
Hotel Du Nord stands out for its beautifully maintained historic charm. Guests have consistently praised the hotel’s lovely façade, beautiful historic garden and impressive exterior. The building’s architecture exudes a historic feel that transports visitors back in time, while thoughtful renovations have preserved this atmosphere throughout the rooms and common areas. The location is historically significant, offering views of both the mountains and a charming old church, enhancing the overall experience. With its reputation for historical importance, Hotel Du Nord provides an authentic and enriching stay for those drawn to historic sites and architecture.
Romantic
Hotel Du Nord offers an undeniably romantic experience for couples seeking a picturesque retreat. Guests frequently mention the enchanting setting, perfect for those in pursuit of a honeymoon hideaway or a special romantic stay. The beautifully decorated rooms, designed with couples in mind, provide an ideal backdrop for a memorable getaway.
A prominent feature appreciated by visitors is the balcony view, which offers an idyllic perspective of the surrounding garden and horizon. This picturesque vantage point becomes even more magical during afternoon tea or while watching the sunset. The romantic ambiance extends throughout the hotel, establishing it as a quintessential destination for lovebirds looking to create lasting memories.
No, Hotel Du Nord doesn't have any pool.
No, a spa isn't available at Hotel Du Nord.
No, Hotel Du Nord doesn't allow dogs.
No, parking facilities aren't available at Hotel Du Nord.