Hotel Interlaken

Interlaken 46.68860300, 7.86335600 , Höheweg 74 (Show on Map)
8.7
Very Good


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Summary of reviews**Hotel Interlaken** enjoys high acclaim for its prime location, nestled in the picturesque heart of Interlaken. Guests appreciate its strategic positioning, just a short walk from the Interlaken OST train station and close to numerous attractions, shops and restaurants. The setting is both central and peaceful, offering stunning mountain and river views. This blend of historical charm and modern comfort is reflected in the clean, spacious rooms and excellent facilities.

The hotel's breakfast offerings are highly praised, often regarded as the best some guests have experienced. The diverse and plentiful selection includes local products and the friendly and efficient breakfast staff enhance the dining experience further. Both the variety and quality of the breakfast make for a superb start to the day.

The attached restaurant receives commendations for its exceptional dinner offerings with fondue and raclette dinners particularly highlighted. The food is described as delicious and beautifully presented with the serene garden and pond views adding to the overall dining pleasure. Professional and friendly waitstaff contribute to a consistently positive dining experience.

Rooms at the hotel are well-reviewed for their cleanliness, comfort and modern amenities. Guests find them spacious, beautifully designed and well-appointed with balconies often offering stunning views of the Alps. The high standard of cleanliness extends throughout the hotel, contributing to a welcoming and hygienic environment.

The staff are frequently described as friendly, helpful and professional, enhancing the overall guest experience. From the reception to the breakfast and cleaning teams, the staff's courteous and attentive service is widely appreciated.

Improvements in Wi-Fi quality have been noted with recent reviews indicating strong, fast and reliable connections in the rooms. Although there were previous issues, the overall sentiment is that the hotel's internet service has significantly improved.

Hotel Interlaken is also a favored choice for families, offering spacious family rooms and a welcoming atmosphere. The presence of game areas and outdoor spots adds to the family-friendly environment, making it suitable for groups with young children or teenagers.

The beds and bedding consistently receive praise for their comfort, contributing to restful stays. Although there are some minor issues with softness and size, the majority of reviews reflect satisfaction with the comfort and cleanliness of the beds.

Operating at a commendable 4-star level, Hotel Interlaken provides modern, clean and well-maintained rooms with high-quality service and welcoming staff. While some areas such as room amenities and personal touches could use improvement, the overall experience is positive and aligns well with four-star expectations.

Lastly, the historic charm of Hotel Interlaken, which dates back to the 1400s, adds a unique allure. Guests appreciate the careful blend of old-world elegance and modern comfort with the hotel's decor and historical elements creating an inviting atmosphere.

Overall, Hotel Interlaken stands out as a favored choice for travelers seeking a picturesque location, excellent dining, comfortable accommodations and a welcoming environment.
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Categories
Boutique-style Hotel

Luxury Hotel

Hotel near Golf Courses

Historic Hotel

Hotel near Ski Resorts

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Hotel with Free Wi-Fi

Business Hotel

Hotel with Tennis Courts

4-Star Hotel

Room Types
Tiny Room - perfect for single travelers or for couple - located on the second and third floor - small sitting area - The actual room may differ from the picture shown.

Tiny Room with Balcony - perfect for single travelers or for couple - located on the second and third floor - balcony - small sitting area - The actual room may differ from the picture shown.

Small Room - perfect for the shorter visit - twin rooms (160-180cm wide) and are located on the first, second and third floor - sitting area - The actual room may differ from the picture shown.

Small Room with Balcony - perfect for the shorter visit - twin rooms (160-180cm wide) and are located on the first, second and third floor - sitting area - balcony - The actual room may differ from the picture shown.

Medium Room This double room has a electric kettle, seating area and tea/coffee maker. -suitable for longer stays for two - located on the first and second floor - sitting area -The actual room may differ from the picture shown.

Medium Room with Balcony A seating area with a flat-screen TV, a desk, a balcony and a private bathroom are provided in this double room. The unit offers 2 beds.

Large Room This double room has a seating area, tea/coffee maker and minibar. -suitable for longer stays for two or even three people -The actual room may differ from the picture shown.

Large Room with Balcony This double room features a balcony, seating area and minibar. -suitable for longer stays for two or even three people - located on the third and fourth floor -The actual room may differ from the picture shown

Extra Large Room This family room has a seating area, minibar and flat-screen TV. -ideal for longer stays or as family rooms for four -located on the first, second or third floor -The actual room may differ from the picture shown.

Extra Large Room with Balcony This family room features a balcony, tea/coffee maker and seating area. -ideal for longer stays or as family rooms for four - located on the second and fourth floor -The actual room may differ from the picture shown.

Family Room This family room has a minibar, cable TV and tea/coffee maker. -In addition to the double bed, they also have a bunk bed -on the first, second or third floor, -bathroom with shower or bathtub and with hairdryer -sitting area -The actual room may differ from the picture shown

Family Room with Balcony This family room features a balcony, seating area and flat-screen TV. -In addition to the double bed, they also have a bunk bed -located on the second and fourth floor-bathroom with shower or bathtub and with hairdryer -sitting area -The actual room may differ from the picture shown

Guest Reviews
8.7
Very Good
Location
Hotel Interlaken has received widespread praise for its prime location nestled in a picturesque setting in the heart of Interlaken. Guests consistently highlight how conveniently the hotel is situated with a short walk—ranging from five to ten minutes—taking visitors to the Interlaken OST train station, making it an ideal base for travel and exploration. The hotel’s proximity to various key attractions, shops and restaurants enhances its appeal. Positioned between the Interlaken East train station and the town center, it offers easy access to numerous tourist hotspots, including the Harder Kulm funicular and delightful park areas.

The setting is not only central but also peaceful and beautifully scenic, providing guests with stunning views of the surrounding mountains and nearby river. The hotel itself blends historical charm with modern comfort, boasting clean, spacious rooms and excellent facilities. Visitors also appreciated the hotel's cozy, homey atmosphere and its close vicinity to supermarkets and public parking adds to its convenience.

In terms of amenities, the property earns high marks for its thorough cleanliness, friendly service and excellent breakfast offerings, ensuring a pleasant stay. Hotel Interlaken’s strategic location makes it an ideal starting point to explore the picturesque local nature while maintaining easy access to transportation links, making it a favored option for short trips and extended stays alike.

Breakfast
Hotel Interlaken receives glowing reviews for its breakfast offerings, creating a truly delightful start to the day for many guests. The breakfast has been praised for its diverse and delicious options with some reviewers claiming it to be the best hotel breakfast they have ever had. The selection is rich and plentiful, including quality produce and even local products. The buffet has a wide array of choices, ensuring that there is something to satisfy every palate, from crepes to croissants and even rice, appealing to a global set of tastes.

Guests also appreciate the friendly and efficient breakfast staff, who contribute to the pleasant experience. The ambiance of the breakfast areas, whether buffet or terrace dining, adds to the morning delight. The food is often described as delicious with excellent taste and presentation, making it more than just a meal but an experience. Additionally, the breakfast consistently gets high marks for being filling and satisfying.

However, there were occasional mentions of the breakfast being basic or having limited options with suggestions for more fresh fruit. Despite this, most reviews reflect a high level of satisfaction with many patrons recommending the breakfast and noting it as a highlight of their stay.

Overall, the breakfast at Hotel Interlaken is well-reviewed for its variety, quality and friendly service, creating a superb and memorable start to the day for its guests.

Dinner
Nestled in the scenic surroundings of Interlaken, Hotel Interlaken's dining experience has garnered widespread praise from its guests. The attached restaurant stands out for its exceptional dinner offerings, consistently described as excellent, delicious and beautifully presented. Many guests found the food to be the highlight of their trip, often dining in the hotel restaurant every night.

The fondue and raclette dinners receive particular acclaim with the truffle fondue and wine dubbed as exquisite, making it a culinary delight for those who indulge. Moreover, the restaurant's setting adds to the dining pleasure with its garden and pond views providing a serene backdrop. The waitstaff, noted for their professionalism and friendliness, further enhance the dining experience, ensuring that service meets the high standards of the cuisine.

While some logistical aspects like the smell of cheese fondue traveling through the hallways and occasional noises from other rooms drew minor criticisms, the overall sentiment is overwhelmingly positive. The necessity of booking a table in advance for dinner underlines its popularity among guests.

In conclusion, Hotel Interlaken's restaurant excels in offering remarkable meals with superb service, making it a must-visit destination for anyone staying at the hotel.

Rooms
Hotel Interlaken receives high praise for its rooms, which are frequently highlighted for their cleanliness, comfort and modern amenities. Guests describe the rooms as well-renovated, beautifully designed and spacious, even noting that the compact rooms maintain a level of coziness and comfort. The family rooms, in particular, exceed expectations in terms of size and facilities. Many reviews mention the pleasure of having balconies offering beautiful views, including stunning vistas of the Alps.

The rooms are furnished with modern decor, high-quality fittings and comfortable linens. They are also noted for being well-appointed with practical amenities such as full-length mirrors, spacious bathrooms and sometimes even a bathtub. Bright, inviting interiors add to the appeal, making the rooms a delightful place to stay. The rooms facing the Japanese pond and those that offer mountain and city views are especially appreciated.

However, some reviews mention that the room sizes can vary with a few guests finding certain rooms to be small or cramped. Issues like a lack of storage space or occasional unpleasant smells are noted but seem to be less frequent. Despite these minor drawbacks, most guests find the rooms at Hotel Interlaken to be immaculate, charming and extremely comfortable, contributing positively to their overall stay.

Beds
Hotel Interlaken has garnered attention for its consistent emphasis on bed comfort, a crucial aspect for any traveler. Guests frequently highlight how extremely comfortable the beds are with many noting the high quality and warmth of the bedding and linens. "Ultra comfortable bed" and "great bed" are recurrent praises, illustrating the hotel's success in providing a restful night's sleep. Visitors also appreciate the cleanliness and coziness of the rooms with comments about the bedding being "clean and comfortable" further reinforcing their satisfaction.

However, experiences do vary. While most guests find the beds to be very comfortable, others encounter issues with softness and size. Some mention the beds being "too soft" or "small," and a few note difficulties with the double beds often being two pushed-together twin mattresses. Additionally, pillows receive mixed reviews; despite some finding them "comfortable," others describe them as "too soft" or "flat," which occasionally led to discomfort.

Special mentions include bunk beds, which generally receive positive feedback for comfort in family rooms, albeit with some minor issues like squeaking. Although there are mentions of lumpy mattresses and insufficient air conditioning affecting sleep, these are less common and appear to be overshadowed by the overall positive remarks about bed comfort and room cleanliness.

In summary, Hotel Interlaken largely excels in offering comfortable accommodations with particular praise for their beds and bedding materials, making it a favorable choice for travelers prioritizing a good night's rest during their stay.

Cleanliness
Hotel Interlaken consistently receives high praise for its exceptional cleanliness from its guests. Reviewers frequently highlight the spotlessly clean and comfortable rooms, often describing them as impeccably maintained and beautifully furnished. Both public areas and accommodations are kept in immaculate condition with comments emphasizing the high standard of hygiene and well-maintained facilities throughout the hotel.

The cleaning staff is noted for being friendly and attentive, contributing significantly to the overall positive experience. Many guests appreciate the clean and modern design, mentioning specific areas like bathrooms being particularly pristine and updated. Additionally, the entire property, including common spaces and the hotel's interior, is described as very clean and well-cared-for.

Despite occasional minor concerns, such as cleaner air in some corridors or lobby odors, the overwhelming majority of feedback points to a consistently high level of cleanliness. Guests frequently express satisfaction with tidy and hygienic rooms, reliable housekeeping and the fresh, well-kept appearance of the entire hotel. The positive emphasis on cleanliness, along with comfortable and spacious accommodations, makes Hotel Interlaken a standout choice for travelers who value a clean and welcoming environment.

Staff
The staff at Hotel Interlaken consistently receive high praise from guests for their exceptional service and warm hospitality. Described as beyond lovely, friendly and helpful, the staff members across different departments—from the reception to the breakfast and cleaning teams—are noted for their courteous and attentive manner. The front office staff are particularly mentioned for their knowledge and professionalism, contributing greatly to a pleasant check-in experience.

Guests commend the friendliness and smiles of the staff, who manage to maintain a positive and welcoming atmosphere throughout the hotel. The breakfast and restaurant teams are also highlighted for their friendliness and efficient service, making dining experiences enjoyable. Guests appreciate the helpfulness of the staff in addressing any questions or needs, underscoring the overall excellent service provided.

Although there are occasional mentions of disorganization and a few instances of unhelpful receptionists, these seem to be exceptions rather than the norm. In sum, the staff at Hotel Interlaken are often described as amazing, accommodating and genuinely friendly, significantly enhancing the overall guest experience.

Wi-Fi
While staying at Hotel Interlaken, guests have expressed varying experiences regarding the Wi-Fi. Many recent reviews suggest significant improvements with comments indicating that the Wi-Fi is strong, fast and reliable in the rooms. Some guests appreciated the high-quality internet, noting it was sufficient for work. However, there were mentions of past issues, such as the Wi-Fi being slow, inconsistent or having poor signal strength. Some guests found the process of accessing the Wi-Fi to be tedious due to the system undergoing changeover. Despite these previous shortcomings, the overall sentiment is one of recent positive developments in the hotel's internet service.

Family
Hotel Interlaken receives commendations for its family-friendly environment and comfortable accommodations. The bedding consistently earns praise for its comfort, contributing to a restful stay. Families find the spacious family rooms particularly appealing with young children especially enjoying the fun and practical bunk beds. The hotel offers family rooms that are well-sized, suitable for groups with multiple children and even teenagers.

Parents appreciate the hotel's efforts to be accommodating to young guests, making the overall experience very good for children. The presence of game areas and outdoor spots further enhances the family experience. Guests note a warm family atmosphere, supported by the attentive and accommodating front desk staff.

Though some family rooms face less picturesque views, such as the parking area and church and occasional noise from church bells can be distracting, these minor inconveniences do not significantly detract from the favorable impressions of the hotel. Overall, Hotel Interlaken stands out as a fantastic option for families seeking comfort and a welcoming environment.

4 Star
Hotel Interlaken maintains typical four-star features and offers an overall service level that stands out, frequently described as exceptional, superb and very good. The hotel operates at a good 4-star level with modern, clean and well-maintained rooms that provide a high value. Guests particularly note the welcoming and competent staff, enhancing the quality stay without any snobbery often associated with similar-rated hotels.

Despite these positives, a few discrepancies were noted. Some guests found the equipment and amenities to fall short of the expected 4-star standards, such as the lack of a small refrigerator in the room and the limited room service, which ends before the actual restaurant. Additionally, the service felt impersonal to some with the need for more attentive personal touches.

In essence, Hotel Interlaken delivers a commendable 4-star experience, though there are areas needing improvement to meet the full expectations of discerning travelers.

Historic
Hotel Interlaken stands out as a beautiful and historically rich establishment, dating back to the 1400s and offering a unique charm that blends authenticity with comfort. The hotel, a beautifully restored historic building, manages to retain its old-world allure while providing modern amenities. Visitors appreciate the inviting and comfortable decor that evokes a mountain boutique atmosphere. The antique drawings and photographs adorning the halls contribute to the hotel's storied past with small details in the decoration emphasizing its longstanding heritage. This small 4-star hotel has successfully maintained its 600-year history through careful renovations that respect its origins.


No, Hotel Interlaken doesn't have any pool.

No, a spa isn't available at Hotel Interlaken.

Yes, Hotel Interlaken welcomes dogs.

No, parking facilities aren't available at Hotel Interlaken.

No, Hotel Interlaken doesn't have a gym.

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