Hotel Toscana
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Summary of reviewsHotel Toscana in Interlaken offers a mixed experience but shines in several key areas, notably its enviable location. Situated in the heart of the city, the hotel provides easy access to both Interlaken stations, making transportation convenient for guests. It is also close to numerous shops, restaurants and major attractions such as Harder Kulm and Höhematte Park. Guests appreciate being able to explore the city on foot and enjoy the diverse culinary options nearby, including Asian and Halal restaurants. This strategic positioning makes it a highly recommended choice for those looking to maximize their time in Interlaken.
The hotel's dining scene is another positive aspect, especially for those who enjoy Indian cuisine. With restaurant terraces and the authentic Spice Village on the ground floor, guests can savor a variety of dining options just steps from their rooms. The staff's willingness to assist, such as ordering meals for guests, adds to the overall positive dining experience, despite occasional issues with aromas and noise from the surrounding restaurants.
The rooms at Hotel Toscana receive varied reviews. While some guests appreciated the spaciousness and beautiful views from certain rooms, others pointed out issues such as mildew smells, outdated decor and cleanliness concerns. Cleanliness, in particular, seemed inconsistent with some guests reporting dirty rooms and neglected bathrooms. Despite these drawbacks, the helpfulness of the reception staff in arranging activities added value to some guests' experiences.
The hotel staff generally receive commendation for their friendliness and helpfulness with many guests praising the positive and accommodating service. Notable staff members often enhanced the guest experience, assisting with local information, ticket booking and other tasks. However, there were also instances where guests encountered unhelpful or rude staff, indicating a need for more consistent service.
Hotel Toscana offers additional amenities such as private parking, although it comes with a fee and the parking spots can be quite narrow. Families find the hotel suitable due to its spacious rooms and central location, which provides easy access to local attractions. The hotel also features an elevator, adding convenience for those with strollers or heavy luggage.
The comfort of the beds at Hotel Toscana elicits mixed reactions with many guests describing them as comfortable and cozy, while others report issues with unclean or uncomfortable bedding. The inconsistency in bed quality and cleanliness is a notable concern.
In summary, Hotel Toscana stands out for its prime location, diverse dining options and friendly staff. However, improvements in room cleanliness, maintenance and overall amenities are needed to ensure a more consistent and satisfying guest experience.
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The hotel's dining scene is another positive aspect, especially for those who enjoy Indian cuisine. With restaurant terraces and the authentic Spice Village on the ground floor, guests can savor a variety of dining options just steps from their rooms. The staff's willingness to assist, such as ordering meals for guests, adds to the overall positive dining experience, despite occasional issues with aromas and noise from the surrounding restaurants.
The rooms at Hotel Toscana receive varied reviews. While some guests appreciated the spaciousness and beautiful views from certain rooms, others pointed out issues such as mildew smells, outdated decor and cleanliness concerns. Cleanliness, in particular, seemed inconsistent with some guests reporting dirty rooms and neglected bathrooms. Despite these drawbacks, the helpfulness of the reception staff in arranging activities added value to some guests' experiences.
The hotel staff generally receive commendation for their friendliness and helpfulness with many guests praising the positive and accommodating service. Notable staff members often enhanced the guest experience, assisting with local information, ticket booking and other tasks. However, there were also instances where guests encountered unhelpful or rude staff, indicating a need for more consistent service.
Hotel Toscana offers additional amenities such as private parking, although it comes with a fee and the parking spots can be quite narrow. Families find the hotel suitable due to its spacious rooms and central location, which provides easy access to local attractions. The hotel also features an elevator, adding convenience for those with strollers or heavy luggage.
The comfort of the beds at Hotel Toscana elicits mixed reactions with many guests describing them as comfortable and cozy, while others report issues with unclean or uncomfortable bedding. The inconsistency in bed quality and cleanliness is a notable concern.
In summary, Hotel Toscana stands out for its prime location, diverse dining options and friendly staff. However, improvements in room cleanliness, maintenance and overall amenities are needed to ensure a more consistent and satisfying guest experience.
Hotel near Golf Courses
Hotel near Ski Resorts
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Free Wi-Fi
Hotel with Parking
Accessible Hotel
Hotel with Tennis Courts
3-Star Hotel
Guest Reviews
Hotel Toscana boasts an unbeatable location in the heart of Interlaken, offering a perfect base for exploring the city. The hotel is strategically placed within walking distance of both Interlaken stations, making transportation extremely convenient. Guests appreciate its central position which provides easy access to numerous shops, restaurants and supermarkets, while still maintaining a quiet atmosphere. Its proximity to major attractions like Harder Kulm and the Höhematte park, as well as its adjacency to bus stops, further enhance its appeal.
Many reviews highlight the hotel's ideal setting for those wishing to explore Interlaken on foot with short strolls leading to both Interlaken West and East train stations. The surrounding area is rich in dining options, including a notable number of Asian and Halal restaurants, catering to diverse culinary preferences. Additionally, the hotel's centrality places guests near various shopping centers and commercial streets, enhancing the convenience and accessibility of their stay.
Overall, Hotel Toscana stands out for its excellent location that balances convenience, access to public transportation and proximity to Interlaken’s attractions, making it a highly recommended choice for travelers looking to maximize their time in the city.
Hotel Toscana has received a number of critiques regarding its breakfast offerings - or rather, the lack thereof. Guests consistently noted that the hotel does not provide any breakfast service with no options included in the room rates, even for larger groups such as those in quadruple rooms. Many guests expressed disappointment about the absence of breakfast facilities altogether and commented on the overall poor value for money. While some reviews mentioned a fancy cafe located behind the hotel toward the park, the lack of on-site breakfast was a common and significant downside for visitors. Additionally, there is no room service available in the morning before 9 AM, further impacting the morning convenience for guests.
Hotel Toscana is situated in an area brimming with a variety of Indian restaurants, offering guests ample dining options just steps away from their rooms. The hotel's lively location features restaurant terraces, including a notably authentic Indian restaurant, the Spice Village, on the ground floor. This is particularly appealing for those who have a penchant for Indian cuisine. Furthermore, the hotel's staff goes above and beyond in their service, exemplified by instances such as ordering meals for guests who have faced emergencies.
However, guests should be aware that the aromas from the numerous Indian eateries can permeate through the building, occasionally finding their way into the rooms. Additionally, the noise from nearby construction and restaurant activities might necessitate ear plugs for a more restful stay. Despite these minor inconveniences, the vibrant dining scene and attentive service make Hotel Toscana a commendable choice for travelers who enjoy diverse culinary experiences.
Hotel Toscana offers a mixed experience for its guests with notable strengths and several areas needing improvement. Guests generally appreciated the spaciousness of some rooms, describing them as large enough to comfortably fit multiple beds. Some rooms had beautiful views, including balconies that overlooked the square and mountains. Cleanliness, while inconsistent, was present in certain rooms and some guests highlighted the helpfulness of the reception staff in booking activities.
However, numerous reviews indicated that many rooms are quite small, cramped and outdated. Issues such as a mildew smell, musty and stinky odors and overall poor maintenance were mentioned frequently. The style of the rooms and bathrooms was seen as very old-fashioned and in need of renovation with some experiencing discomfort due to the lack of air conditioning and refrigerators.
Cleanliness was a major concern with guests reporting dirty rooms, cobwebs, unclean sheets and neglected bathrooms. Noise was also an issue, particularly for rooms facing the street or located on top of a restaurant kitchen. Comfort was further compromised by small and uncomfortable beds and issues with room amenities such as broken chairs and dirty shower curtains.
Overall, Hotel Toscana's central location and spacious rooms in some cases add value, but significant improvements in cleanliness, maintenance and room comfort are needed to enhance the guest experience.
Hotel Toscana presents an intriguing mix of guest experiences when it comes to bed comfort. Many guests consistently praised the comfort of the beds, describing them as comfortable with cozy blankets and some even highlighting very comfy beds. There were mentions of soft and comfortable pillows and a few noted the bedding was good and the beds freshly made.
However, detractors seem to have their share of grievances, referring to uncomfortable and sagging mattresses, hard or too soft pillows and bedding of poor quality, often described as old, stained or wrinkled. Some guests found the beds themselves to be unclean, ripped or even broken. The issue of joined single beds instead of double beds and missing slats on bed frames also emerged as recurring points of dissatisfaction.
Overall, while many guests had a pleasant and comfortable sleeping experience at Hotel Toscana, there are notable gaps in consistency regarding bed quality and cleanliness that future visitors might want to consider.
Hotel Toscana receives mixed feedback regarding its cleanliness. Some guests noted the hotel as clean and simple with freshly made beds and clean towels, which added a touch of comfort to their stay. However, numerous reviews highlighted significant concerns, particularly in the bathrooms, which were often reported as dirty and moldy with some even describing black mold on surfaces. The overall state of cleanliness in the rooms was frequently criticized with dust, cobwebs and debris found under the beds and in various nooks and crannies.
Several guests mentioned specific issues such as dirty walls and carpets, unswept floors and unpleasant odors lingering in hallways and rooms. The entryway and some hallways reportedly smelled of urine or mildew, detracting from the overall experience. Additionally, some visitors observed old and dingy furnishings and even encountered stains on bedding sheets.
Room cleaning consistency seemed to vary with a few guests appreciating the daily cleaning service while others noted that their rooms were not cleaned at all during their stay. The lack of thorough cleaning, evident in dusty furniture and sticky floors, left many guests dissatisfied. The need for bathroom updates and better maintenance was a recurring suggestion.
In summary, while Hotel Toscana does offer some clean amenities, its overall cleanliness is often overshadowed by numerous reports of neglect and inadequate cleaning practices, making it a less appealing choice for those prioritizing hygiene and upkeep in their stay.
Hotel Toscana has received a mixture of feedback regarding its staff with a majority of guests praising their friendliness, helpfulness and accommodating nature. Many visitors highlighted the exceptional service provided by certain staff members, including individuals like Paulo, as well as the courteous and trustworthy demeanor of the employees. The receptionists were often described as friendly and approachable, assisting with tasks such as ticket booking, taxi arrangements and providing useful local information.
However, there were also notable mentions of less favorable experiences. Some reviews indicated that the reception staff could be unhelpful, rude or cold. Specific incidents such as the reception being unmanned in the mornings and staff being perceived as hostile or disengaged were pointed out. Language barriers were an issue for some with a few guests noting that the staff did not speak German. Additionally, there were reports of staff playing games instead of assisting guests.
Despite these negative remarks, the overall sentiment leans toward a positive impression of the staff at Hotel Toscana with many guests appreciating the warm and helpful assistance provided during their stay.
Hotel Toscana offers a parking lot with available spaces, providing convenience for guests with vehicles. The parking is private but comes at an additional charge of 15 CHF per day. While it is beneficial that a parking option exists, several guests noted that the parking spots are quite narrow and can be challenging to navigate. Some reviews mentioned that the parking area tends to be crowded, making it difficult to fit larger vehicles. Despite these challenges, the availability of a designated car park is appreciated.
Hotel Toscana is highlighted as being particularly suitable for families with many guests finding it a good option for those traveling with children. One of the notable features appreciated by families is the spacious room that accommodates four people, making it comfortable for larger groups. The hotel also offers the convenience of an elevator, which is an advantage for families with strollers or heavy luggage. Additionally, its central location is a recurring positive point, providing easy access to surrounding areas. Despite these family-friendly attributes, the hotel does have some rooms that are more suitable for singles or adults-only, indicating a mixed suitability depending on the type of stay.
Hotel Toscana has received mixed reviews, predominantly highlighting concerns regarding its three-star rating. Many guests felt that the hotel falls short of this ranking with some suggesting it deserves only one or two stars due to outdated facilities and issues such as mould on the shower curtains and ripped bedding and sheets. The decor and furniture did not impress and the hotel lacked amenities like flowers, flags, covered café tables or advanced room specifications typically seen in similarly rated hotels in other countries like the Netherlands, Germany or Belgium.
On a positive note, the hotel has been described as clean. Additionally, it is considered conveniently located, though some believe there are better hotels available in the same price range and area. Despite the criticisms, guests who did not expect much were somewhat satisfied with their stay. Overall, many believe the hotel does not justify its pricing and three-star status.
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Location
Many reviews highlight the hotel's ideal setting for those wishing to explore Interlaken on foot with short strolls leading to both Interlaken West and East train stations. The surrounding area is rich in dining options, including a notable number of Asian and Halal restaurants, catering to diverse culinary preferences. Additionally, the hotel's centrality places guests near various shopping centers and commercial streets, enhancing the convenience and accessibility of their stay.
Overall, Hotel Toscana stands out for its excellent location that balances convenience, access to public transportation and proximity to Interlaken’s attractions, making it a highly recommended choice for travelers looking to maximize their time in the city.
Breakfast
Dinner
However, guests should be aware that the aromas from the numerous Indian eateries can permeate through the building, occasionally finding their way into the rooms. Additionally, the noise from nearby construction and restaurant activities might necessitate ear plugs for a more restful stay. Despite these minor inconveniences, the vibrant dining scene and attentive service make Hotel Toscana a commendable choice for travelers who enjoy diverse culinary experiences.
Rooms
However, numerous reviews indicated that many rooms are quite small, cramped and outdated. Issues such as a mildew smell, musty and stinky odors and overall poor maintenance were mentioned frequently. The style of the rooms and bathrooms was seen as very old-fashioned and in need of renovation with some experiencing discomfort due to the lack of air conditioning and refrigerators.
Cleanliness was a major concern with guests reporting dirty rooms, cobwebs, unclean sheets and neglected bathrooms. Noise was also an issue, particularly for rooms facing the street or located on top of a restaurant kitchen. Comfort was further compromised by small and uncomfortable beds and issues with room amenities such as broken chairs and dirty shower curtains.
Overall, Hotel Toscana's central location and spacious rooms in some cases add value, but significant improvements in cleanliness, maintenance and room comfort are needed to enhance the guest experience.
Beds
However, detractors seem to have their share of grievances, referring to uncomfortable and sagging mattresses, hard or too soft pillows and bedding of poor quality, often described as old, stained or wrinkled. Some guests found the beds themselves to be unclean, ripped or even broken. The issue of joined single beds instead of double beds and missing slats on bed frames also emerged as recurring points of dissatisfaction.
Overall, while many guests had a pleasant and comfortable sleeping experience at Hotel Toscana, there are notable gaps in consistency regarding bed quality and cleanliness that future visitors might want to consider.
Cleanliness
Several guests mentioned specific issues such as dirty walls and carpets, unswept floors and unpleasant odors lingering in hallways and rooms. The entryway and some hallways reportedly smelled of urine or mildew, detracting from the overall experience. Additionally, some visitors observed old and dingy furnishings and even encountered stains on bedding sheets.
Room cleaning consistency seemed to vary with a few guests appreciating the daily cleaning service while others noted that their rooms were not cleaned at all during their stay. The lack of thorough cleaning, evident in dusty furniture and sticky floors, left many guests dissatisfied. The need for bathroom updates and better maintenance was a recurring suggestion.
In summary, while Hotel Toscana does offer some clean amenities, its overall cleanliness is often overshadowed by numerous reports of neglect and inadequate cleaning practices, making it a less appealing choice for those prioritizing hygiene and upkeep in their stay.
Staff
However, there were also notable mentions of less favorable experiences. Some reviews indicated that the reception staff could be unhelpful, rude or cold. Specific incidents such as the reception being unmanned in the mornings and staff being perceived as hostile or disengaged were pointed out. Language barriers were an issue for some with a few guests noting that the staff did not speak German. Additionally, there were reports of staff playing games instead of assisting guests.
Despite these negative remarks, the overall sentiment leans toward a positive impression of the staff at Hotel Toscana with many guests appreciating the warm and helpful assistance provided during their stay.
Parking
Family
3 Star
On a positive note, the hotel has been described as clean. Additionally, it is considered conveniently located, though some believe there are better hotels available in the same price range and area. Despite the criticisms, guests who did not expect much were somewhat satisfied with their stay. Overall, many believe the hotel does not justify its pricing and three-star status.
No, Hotel Toscana doesn't have any pool.
No, a spa isn't available at Hotel Toscana.
No, Hotel Toscana doesn't allow dogs.
Yes, parking facilities are available at Hotel Toscana.
No, Hotel Toscana doesn't have a gym.
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