Ness Walk

Inverness 57.46968300, -4.23104000 , 12 Ness Walk (Show on Map)
9.3
Excellent


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Summary of reviewsNess Walk in Inverness receives high praise for its picturesque location along the serene River Ness. Guests appreciate the combination of a tranquil riverside retreat with easy access to Inverness’s restaurants, shops and attractions. The beautiful surroundings complement the hotel’s excellent service and high-quality accommodations, making it an ideal spot for both romantic getaways and leisurely stays.

The breakfast at Ness Walk is frequently lauded for its quality, variety and use of locally sourced produce. Guests enjoy the delicious Scottish breakfast, fresh fruits and impeccable service from the breakfast staff. However, some noted a lack of gluten-free options and occasional slow service during peak hours.

Dinner at Ness Walk’s Torish restaurant receives mixed reviews. While many diners commend the excellent quality, beautiful presentation and delicious taste of the food, others find the menu limited and the food overpriced. Issues with food quality and service inconsistencies were reported, including long waits and inattentive service.

Ness Walk’s rooms are celebrated for their modern, elegant decor and meticulous attention to detail. Spaciousness, cleanliness and luxurious amenities such as marble bathrooms and comfortable beds contribute to a restful stay. Guests appreciate the stunning views of the gardens and river from certain rooms, though some noted that views could be improved in specific accommodations.

The hotel’s commitment to cleanliness is emphasized with many guests describing the rooms and common areas as spotless and exceptionally maintained. This high standard extends throughout the establishment, contributing to a welcoming and hygienic environment.

The staff at Ness Walk receive exceptional praise for their professionalism, attentiveness and friendliness. Guests feel warmly welcomed and well cared for with many highlighting the high level of service and personal touches provided by the team.

Parking at Ness Walk is convenient and secure, though the additional charge has been a point of contention among guests. Despite the well-maintained parking grounds, the £20 per day fee is often considered excessive and limited parking spaces can be problematic during peak times.

Families find Ness Walk an excellent choice with spacious rooms and a welcoming atmosphere. The staff’s helpfulness in catering to families’ needs is noted, though minor issues such as seating arrangements and disruptions from events were mentioned.

The beds at Ness Walk are frequently described as comfortable, cozy and clean with high-quality linens and super king-sized options contributing to a restful sleep. Minor criticisms included some guests finding the beds too soft or certain bedding not meeting their expectations.

Overall, Ness Walk is recognized for its luxurious ambiance, first-class service and meticulous attention to detail, making it a standout five-star hotel. While minor improvements are suggested in areas like breakfast variety and room amenities, the hotel consistently delivers a superb experience, leaving guests feeling impressed and well cared for—a highly recommended destination for both leisure and business travelers.
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Accessible Hotel

5-Star Hotel

Room Types
Superior Twin Room with Patio Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 2 beds.

Deluxe King Room - Upper Floor Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.

King Suite with View Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a bath and a hairdryer. This suite features air conditioning, a minibar, flat-screen TV with satellite channels, as well as wine/champagne for guests.

King Suite - Converts to Twin Beds This suite features a dining area, tea/coffee maker and minibar. Converts to 2 Twin Beds

Executive King Room with River View - Converts to Twin Beds This twin/double room has a tea/coffee maker, electric kettle and air conditioning. Converts to 2 Twin Beds

Superior King Room with Private Patio Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit offers 1 bed.

Deluxe Twin Room - Upper Floor Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This twin room features air conditioning, a minibar, flat-screen TV with satellite channels, as well as wine/champagne for guests. The unit offers 2 beds.

Classic King Room - Converts to Twin Beds/Disability Access This twin/double room has air conditioning and tea/coffee maker. Converts to 2 Twin Beds

Guest Reviews
9.3
Excellent
Location
Ness Walk in Inverness boasts a prime location that consistently receives high praise from guests. Positioned along the serene River Ness, the setting of the hotel offers picturesque views and beautifully landscaped surroundings. Its accessibility is a key highlight with the city center just a short stroll away—around 10 to 15 minutes on foot. This proximity makes it easy for guests to explore Inverness's restaurants, shops and attractions while enjoying the tranquility of a riverside retreat.

The hotel’s placement offers ideal opportunities for scenic walks along the river, allowing visitors to soak in the natural beauty without venturing far from their accommodation. This blend of convenience and peacefulness makes it perfect for both romantic getaways and leisurely stays. The quiet, yet central, location provides a serene environment, removed from the hustle and bustle, yet close enough for easy access to city amenities.

The property's beautiful setting is often described as stunning and superb, making it a standout choice for guests who value both the ambiance and convenient access to Inverness' attractions. Additionally, the combination of excellent service and high-quality accommodations further solidifies Ness Walk as a top-rated hotel in a fantastic location.

Breakfast
Guests at Ness Walk generally praised the breakfast, highlighting its quality and variety. Many reviews noted that the breakfast was excellent, delicious and included a great selection of options, both from the buffet and cooked to order. The inclusion of locally sourced produce pleased several guests, adding a special touch to their morning meals. Multiple positive remarks were made about the Scottish breakfast and the plentiful availability of fresh fruits and berries.

Guests appreciated the efforts of the breakfast staff, who were frequently described as great and providing impeccable service. There were mentions of breakfast being served piping hot and freshly cooked, which many enjoyed.

Despite the overall positive feedback, some guests found the breakfast to be repetitive, limited or not up to the expectations they had for the price. Specific areas of disappointment included the lack of gluten-free options, slow service during peak hours and occasional issues with the quality of certain items like coffee and cooked breakfasts. A few mentioned that the continental breakfast was weak compared to other offerings.

In summary, while the breakfast at Ness Walk receives high marks for its taste, variety and quality, there are occasional gaps in consistency and menu options that might not meet every guest's expectations.

Dinner
The dining experience at Ness Walk's Torish restaurant has garnered mixed reviews from guests. On the positive side, many reviewers praised the excellent quality of the food, describing it as delicious, beautifully presented and made with fresh ingredients. Dishes like venison wellington, the rack of lamb and crab were highlighted for their superb taste. Guests also appreciated the fine dining atmosphere and considered some of their meals to be among the best they've ever had.

However, reviewers pointed out several issues. The menu, while a la carte and offering unique dishes, was said to be limited in choices and some found the food overpriced. There were comments regarding inconsistencies in both food quality and service with instances of poorly cooked or heavily salted dishes and items not arriving as ordered. Additionally, the dining experience was at times chaotic with long waits for courses and inattentive service. Specific criticisms included tiny portions for vegan options, a lack of seasoning on meats and a lack of atmosphere in the restaurant.

Overall, while many guests had fantastic and delightful meals, others felt their dining experiences did not meet expectations, indicating that while Ness Walk can offer an outstanding fine dining experience, it also has areas in need of improvement.

Rooms
Ness Walk's rooms have garnered widespread acclaim for their exceptional quality and meticulous attention to detail. Guests highlight the modern and elegant decor, noting the newly installed furnishings and tastefully adorned public interiors. Spaciousness is a recurring theme with many reviews describing the rooms as large and generous in size, featuring extensive amenities such as roomy marble bathrooms, his and her sinks and superb showers. The comfort of the beds is frequently mentioned, making for a restful stay.

Cleanliness is consistently praised with words like spotless, immaculate and exceptionally clean coming up repeatedly. The rooms are not just clean but also well-appointed with everything expected from a high-end establishment, from the essential coffee maker to the convenience of a nightly turndown service. Several guests appreciate the added touch of having both a bath and a separate shower available in the bathroom, along with generous room size and luxurious bedding.

The views from certain rooms are celebrated, particularly those overlooking the beautiful gardens and river, enhancing the overall tranquil and peaceful experience. However, some guests did note that certain rooms could benefit from better views.

Overall, Ness Walk's rooms meet and often surpass expectations, making it clear why so many guests describe their accommodation as fabulous, superb and worth the price. Whether for a getaway or a business stay, the rooms at Ness Walk promise comfort, luxury and a thoroughly pleasant stay.

Beds
Ness Walk has garnered considerable praise for its beds, which guests frequently describe as comfortable, cozy and clean. The super king-sized beds, in particular, are highlighted for their high-quality linens and spacious comfort, often making guests reluctant to get up in the morning. Many reviews mention the beds as being marvelously comfortable and some even go as far as to call them dreamy or unbelievably comfy.

The rooms themselves complement the beds well, being spacious and maintaining a high standard of cleanliness. The bedding, including soft linens and goose feather duvets, enhance the sleeping experience, contributing to an overall cozy and inviting atmosphere. However, a few guests noted minor issues, such as beds being too soft or some bedding not meeting their expectations.

Overall, the combination of large, comfortable beds and clean, well-appointed rooms leaves a positive impression, making Ness Walk a standout choice for travelers seeking a restful and luxurious stay.

Cleanliness
Ness Walk stands as a paragon of immaculate hospitality and exquisite comfort. The hotel's commitment to cleanliness is evident from the numerous praises it has garnered with guests repeatedly emphasizing that the rooms are impeccably clean, modern and comfortable. The property itself is described as beautifully designed and exceptionally maintained, reflecting a five-star atmosphere throughout.

Guests highlight that the entire establishment, from the common areas to the individual rooms, is spotlessly clean, creating a welcoming and hygienic environment. The accommodation boasts spacious rooms that are not just tidy but also stylishly decorated, ensuring a luxurious stay. Notably, many guests mention that the efforts to maintain cleanliness are thorough and effective, which is particularly reassuring in the current climate with adherence to COVID-19 precautions.

The overall design of the hotel, combined with its meticulous upkeep, makes it an inviting destination for travelers. The consistent remarks about the hotel's pristine condition underline its reputation for high standards of cleanliness and guest care. While there is a minor note of inconsistency in one review, the overwhelming sentiment is one of admiration for the hotel's cleanliness and comfort.

Ness Walk with its strikingly clean and well-appointed rooms, modern amenities and scrupulously maintained facilities, provides a remarkable stay that leaves guests feeling both impressed and well cared for.

Staff
Ness Walk has garnered exceptional praise for its staff, who are frequently described as pleasant, attentive and friendly. Reviewers consistently emphasize the high level of professionalism and dedication observed among the team members. Guests feel warmly welcomed and cared for from the moment they arrive, often greeted with warm smiles and efficient check-in procedures.

The staff's attentiveness and helpfulness shine through numerous comments with many guests noting that personnel were always on hand to meet their needs. Specific mentions of standout employees, such as Marcus in the restaurant and Monica, highlight the personalized service that guests experienced. The concierge and front-of-house teams also receive commendations for their courteous and professional manner.

Moreover, the staff's ability to make guests feel special and pampered is frequently mentioned with many visitors feeling spoilt and looked after. The exceptional service appears consistent across all areas of the hotel, including housekeeping. Guests are particularly appreciative of the friendly interactions and the warm, personable service that enhances their stays.

In summary, Ness Walk's staff are a significant asset to the hotel, contributing to a high standard of service recognized and appreciated by guests. The overwhelmingly positive feedback highlights their friendliness, professionalism and genuine care, making Ness Walk a highly recommended destination for those seeking attentive and courteous service.

Parking
Ness Walk offers convenient and secure parking for its guests, though it comes with a notable additional charge. The parking grounds are well maintained and conveniently located, often with guidance provided to direct guests to their spots. The parking fee, however, has been a point of contention among guests. Many reviews highlight the £20 per day charge for the service with some considering it excessive and an additional strain on their stay. Despite the security and ease of access, the cost of parking has left some guests feeling dissatisfied, particularly as this fee is not included in the general room rate. Limited parking spaces have also been a concern and during peak times, finding a spot could be slightly challenging. Overall, Ness Walk provides good parking facilities, but the associated costs and limited availability may impact the overall guest experience.

Family
Ness Walk emerges as an excellent option for families seeking a child-friendly environment. Guests have praised the welcoming atmosphere and spacious rooms, which comfortably accommodate family stays. The hotel’s staff is noted for their helpfulness, catering to the specific needs of families with little ones, creating a family-feel that makes guests feel right at home. The separate loo and bathroom facilities add convenience for families sharing a room. Particularly appreciated is the all-round good location, making it suitable for family vacations. While there was a minor note about not being able to sit together as a family of four and a wedding reception causing a bit of disruption, these instances seem incidental in the broader context of positive feedback. Ness Walk is highly recommended by past guests for family and friends, reflecting their satisfaction and love for the stay.

5 Star
Ness Walk stands out as a five-star hotel with guests frequently praising its luxurious ambiance, first-class service and meticulous attention to detail. Visitors describe their overall experience as superb with the hotel often cited as the best part of their trip to Scotland. The common areas are bright, airy, spacious and appealing, providing a welcoming atmosphere.

The hotel is recognized for its 5-star architecture and presentation, making it an ideal spot for a relaxing getaway. Guests appreciate the polite and attentive staff, contributing to a truly five-star experience. Luxurious touches are evident throughout, reflecting the hotel’s commitment to providing a five-star ambiance.

However, not all experiences align with the high expectations associated with a five-star rating. Some guests noted issues such as the absence of a pool/spa area, breakfast not meeting five-star standards and occasional lapses in room cleanliness. Furthermore, certain service standards, such as delays in breakfast service and subpar room amenities (e.g., using paper cups instead of glasses), were highlighted as areas needing improvement.

Despite a few hiccups, Ness Walk often impresses with its luxurious setting and attentive service, although it faces challenges in fully living up to the five-star benchmark.

Business
Ness Walk has garnered notable acclaim from business travelers, reflecting its adeptness at catering to professional needs alongside leisure. Guests commend the presence of a dedicated desk for work purposes, highlighting the hotel’s functionality for those on business trips. The availability of business equipment and meeting rooms underscores its business-friendly infrastructure, making it a reliable choice for work-related stays.

Staff at Ness Walk are frequently praised for their attentiveness and familiarity with regular guests, contributing to a welcoming and personalized experience. The hotel’s dual focus on both business and leisure guests ensures that it accommodates a diverse range of needs.

Overall, Ness Walk comes highly recommended by guests for family, friends and business associates alike, creating a compelling case for its suitability for business travelers.

Luxury
Ness Walk in Inverness offers a spectacular retreat for those seeking a top-tier, luxurious experience. The hotel is consistently described as exuding elegance with its luxurious surroundings and atmosphere. It consistently meets the high expectations set by its five-star rating, providing guests with immaculate, clean rooms that are thoughtfully designed with high-quality amenities and a keen attention to detail, including selections like coffee and toiletries.

Guest reviews emphasize the truly luxurious feel of the accommodation with many describing their stay as faultless. The welcoming champagne and special greetings upon arrival set the tone for a first-class experience. Guests often note the hotel's glamorous and romantic ambiance, complemented by its extremely attentive and polite staff who help make the stay uniquely comfortable.

Many reviews highlight that the luxurious atmosphere of the hotel makes it a noteworthy option even in the less bustling Inverness area with some guests pointing out that everything about the hotel has been precisely organized, considering even COVID restrictions carefully. The overall consensus is that a stay at Ness Walk is synonymous with pure luxury and relaxation, from its top drawer rooms to its excellent service. For those looking to indulge in a true luxury experience, this beautiful, first-class hotel won't disappoint.

Romantic
Nestled in an idyllic location, Ness Walk offers an exceptional romantic experience for couples looking to celebrate special moments. This lovely hotel is wrapped in a picturesque romantic setting, making it an ideal choice for a memorable weekend getaway or an anniversary trip. Guests can expect a warm welcome and a touch of luxury, evidenced by the much-appreciated champagne reception upon arrival, which sets the tone for a fantastic stay.

From the moment couples step through its doors, the excellent reception staff ensure a seamless and delightful start to their visit. The romantic scenery surrounding the hotel enhances the overall ambiance, making it a top recommendation for those seeking a serene escape. For couples celebrating engagements or anniversaries, Ness Walk provides that extra touch of romance, making each stay a real treat. With its great location and carefully curated romantic touchpoints, it's no wonder the hotel is highly recommended for couple getaways.


No, Ness Walk doesn't have any pool.

No, a spa isn't available at Ness Walk.

No, Ness Walk doesn't allow dogs.

Yes, parking facilities are available at Ness Walk.

No, Ness Walk doesn't have a gym.

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