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Summary of reviewsThe Excelsior Belvedere Hotel & Spa is a fantastic choice for those looking for a peaceful and romantic getaway. The private beach area and spectacular views from the hotel make for a dreamlike location. The hotel is also conveniently located within walking distance to shopping areas, restaurants and historic sites. The outstanding breakfast included in the rate, accompanied by a lovely setting, is nothing short of perfect. The well-maintained rooms received glowing reviews with some guests appreciating the attention to detail in the stylish decor. The exceptional staff, who are unfailingly helpful, competent and attentive, go above and beyond for their guests. The hotel offers great options for both pool and beach lovers with access to a well-serviced outdoor pool and a cozy private beach. Overall, the Excelsior Belvedere Hotel & Spa exceeds expectations, providing guests with a picturesque setting for their stay. Show more
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Categories
Luxury Hotel
Hotel near The Beach
Hotel for Honeymoon
Hotel with Spa
Size of the spa facilities: Indoor area: 800 m2 (8611 ft2)
Spa facilities:
Indoor pool(s) - Number: 1
Outdoor pool(s) - Number: 1
Thermal pool(s) - Number: 2
Private massage and treatment room(s) - Number: 8
Sauna(s) - Number: 1
Steam room(s) / Hammam(s) - Number: 2
Mud bath(s) - Number: 4
Fitness area
Cost for using spa facilities:Facilities are free for guests, treatments extra
Spa services:
Facial treatments
Body treatments
Signature treatments
Full body massage
Back massage
Head massage
Neck massage
Hand massage
Foot massage
Couples massage
Maternity massage
Detox massage
Hot stone massage
Lymphatic drainage massage
Shiatsu massage
Thai massage
Body scrub
Body wrap
Foot bath
Aromatherapy
Reflexology
Manicure
Pedicure
Waxing
Approximate cost of spa services: Treatments from EUR 40 to EUR 250
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)Yes
Answers last updated by Excelsior Belvedere Hotel & Spa
What percentage of your guests are families?Under 50%
Family-Friendly room types:
Connecting rooms (with intermediate door)
Please suggest which room type a family with one child should choose and where the child will sleep: Deluxe double/twin + rollaway bed or cot
Please suggest which room type a family with two children should choose and where the children will sleep: 2 connecting superior double/twin rooms garden view or 2 connecting deluxe double/twin rooms sea view
Please suggest which room type a family with three children should choose and where the children will sleep: 2 connecting deluxe double/twin rooms, one of them with an extra rollaway bed
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: deluxe double with baby cot (extra charge Euro 50 per day)
Baby cot details:Max age:2 Cost: € 50
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Do you offer babysitting/child services?Yes, at an hourly charge: € 20
Is there anything that you would like to highlight, add or clarify? Hotel private beach sandy with a gentle slope into the sea ideal for children
Answers last updated by Excelsior Belvedere Hotel & Spa
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Other Guests are kindly requested to communicate data necessary for check-in before arrival
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? No
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 60% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Steam room in the spa and some treatments using steam
Has the hotel closed during the pandemic? No
Answers last updated by Excelsior Belvedere Hotel & Spa
Information provided by the hotelProperty Location
A stay at Excelsior Belvedere Hotel & Spa places you in the heart of Ischia, convenient to Aragonese Castle, elegant Corso Vittoria Colonna and Ischia Port. This 5-star hotel is within close proximity of Cartaromana Beach and Castiglione Thermal Park.
Rooms
Make yourself at home in one of the 78 air-conditioned rooms and suites featuring minibars and flat-screen televisions. Your Select Comfort bed comes with cotton sheets and down blankets. Rooms have private balconies where you can take in sea, pool and garden views. Complimentary wireless Internet access keeps you connected and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature handheld showerheads and makeup/shaving mirrors.
Rec, Spa, Premium Amenities
Pamper yourself with a visit to the spa, which offers therapies with thermal water, massages body treatments and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor pool and an indoor thermal pool. Additional features at this Beaux Arts hotel include concierge services and babysitting/childcare (surcharge).
Dining
Grab a bite to eat at the hotel's Belvedere restaurant, where you can take in a pool view and dine alfresco (weather permitting). Or stay in and take advantage of room service (16 hours). Relax with your favorite drink at a bar/lounge (live piano music in the evening) or a poolside bar.
Business, Other Amenities
Featured amenities include an Internet point, audiovisual equipment, and technology support staff. Planning an event in Ischia? This hotel has 1292 square feet (120 square meters) of space consisting of conference/meeting rooms and banquet facilities. A free port shuttle service is available from 8 am to 5 pm, airport transfer can be organised on request for a surcharge and private parking (15 places, early booking advised) is available onsite.
Room Types
Standard Double or Twin Room with Garden ViewFeaturing free WiFi and garden views.
Superior Double or Twin Room with Garden ViewFeaturing a balcony with garden views, this spacious and elegant room includes free WiFi.
Deluxe Double or Twin Room with Garden ViewFeaturing a garden-view balcony, this elegant deluxe room has a living area and free WiFi. Most rooms include a walk-in wardrobe.
Suite with Sea ViewFeaturing a sea-view balcony or terrace, this spacious room includes free WiFi, a seating area and a private bathroom with spa bath.
Superior Double or Twin Room with Sea ViewFeaturing a Mediterranean-style design, this spacious and elegant room has a balcony with partial or full sea views. WiFi is free.
Deluxe Double or Twin Room with Sea ViewFeaturing a Mediterranean-style design, this deluxe room has a living area and a sea-view balcony. Most include a walk-in wardrobe. WiFi is free.
Duplex Suite with Garden ViewThis suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as garden views. The unit has 1 bed.
Grand SuiteThis spacious suite is comprised of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit offers 2 beds.
About Excelsior Belvedere Hotel & Spa
License: 15063037ALB0025, IT063037A18O6SFQSX
Guest Reviews
9.7
Excellent
Location
The Excelsior Belvedere Hotel & Spa boasts a perfect and dreamlike location with the private beach area being the highlight for guests. Walking distance is a huge plus with the hotel being close to shopping areas, restaurants, the port and the historic Aragon castle, Vesuvio and Pompeii. The views from the hotel are spectacular and the elegant decor perfectly matches the surroundings. The staff are friendly and always willing to assist. Guests love the quiet location with excellent facilities and beautiful grounds, just 200m away from the city centre. Overall, this hotel is a great choice for those looking for a peaceful and romantic getaway.
Breakfast
One of the highlights of the stay at the Excelsior Belvedere Hotel & Spa was undoubtedly the outstanding breakfast which was included in the rate. Accompanied by a lovely setting, the professionally run breakfast service offered a fantastic choice of food. Reviewers were particularly impressed with the rich variety of pastries and the delicious omelette. Guests also raved about the délicieux petit déjeuner and the colazione ricchissima which positively made their mornings unforgettable. All in all, the breakfast here is nothing short of perfect!
Rooms
The Excelsior Belvedere Hotel & Spa is an old building that has been well maintained over the years. One of the highlights of the hotel is its beautiful garden and private beach, providing guests with a picturesque setting for their stay. Some guests stayed in a 2-floor room but preferred a single floor room. However, overall the rooms received glowing reviews with spacious rooms and balconies with garden views. It's worth noting that not all rooms may be accessible for those with mobility problems. Many guests appreciated the attention to detail in the stylish decor and some even had the pleasure of staying in a spacious suite. Nulla di negativo - nothing negative to report!
Staff
The staff at Excelsior Belvedere Hotel & Spa have been described as exceptional, outstanding and super friendly by guests. They are unfailingly helpful, competent and attentive, always willing to go above and beyond for their guests. Special mentions were made for the reception staff, beach bar staff, pianist and the maids who made the rooms look brand new every day. The personnel are well-educated, behaving professionally and cordially. They are prompt and professional in organising services for guests. Many guests also noted the staff's ability to speak multiple languages, including French. The director himself is described as welcoming and available. Overall, the staff's warmth and kindness were appreciated by all who stayed at the hotel.
Pool
The Excelsior Belvedere Hotel & Spa has a lot to offer when it comes to pool and beach experiences. Guests have access to a well-serviced outdoor pool that is both heated and kept in pristine condition. They can also enjoy a good size private beach that is cozy and situated within 20m from the hotel garden. The hotel goes the extra mile by providing not one but two pools with thermal water - one indoor and one outdoor - with temperatures ranging from 28 to 35 degrees Celsius. Guests love the beauty of the pool and are impressed by the standards set by the hotel. Although some didn't use the pool or spa, they still recognize the high standards offered by the hotel. Overall, the hotel offers great options for both pool and beach lovers.
Yes, Excelsior Belvedere Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Excelsior Belvedere Hotel & Spa. For more information, read the answers to the Spa questionnaire
No, Excelsior Belvedere Hotel & Spa doesn't allow dogs.
No, parking facilities aren't available at Excelsior Belvedere Hotel & Spa.
Yes, Excelsior Belvedere Hotel & Spa has a gym. For more information, read the answers to the Gym questionnaire