The Green Park Pendik
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Summary of reviewsThe Green Park Pendik boasts an enviable location near the Sea of Marmara, offering stunning sea views and proximity to Sabiha Gokcen Airport. Its access to public transportation, including metro and Marmaray stations, makes navigating Istanbul convenient, although it’s farther from central tourist attractions. The surrounding area is calm, making it ideal for leisurely walks along the promenade and its closeness to shops and restaurants adds to its appeal for both business and leisure travelers.
The breakfast experience is generally positive with many praising the variety and quality of the buffet, including fresh cheeses, fruits and local specialties. However, some guests pointed out occasional issues with cold food, limited selections and crowded conditions. Dinner experiences are more mixed with many reviews noting subpar quality, slow service and high prices, though a few guests enjoyed specific dishes and found the bistro to be more satisfactory.
Rooms are widely appreciated for their spaciousness and comfort, featuring large, clean areas with comfortable beds and beautiful sea views. Yet, some guests mentioned the need for renovations and reported issues with cleanliness and maintenance, such as moldy bathrooms and outdated furniture.
Cleanliness reviews are mixed with some guests noting well-kept rooms and common areas while many others cited inconsistencies such as dusty corners, dirty pool and spa areas and inadequate daily cleaning.
Staff reviews vary with many guests commending the helpful and friendly attitude of certain receptionists and cleaning personnel. However, there are consistent reports of unprofessional behavior and slow response times from other staff members, particularly in the reception and restaurant areas.
Wi-Fi service is another area needing improvement. While some guests found the service fast and reliable, many others mentioned frequent disconnections and poor signal strength, especially in rooms and on higher floors.
The spa facilities offer a wide range of amenities, including a sauna, steam bath, hammam and indoor pool. While some guests appreciated the cleanliness and relaxing environment, others pointed out maintenance issues, odors and inconsistent service. The gym receives strong approval for its modern equipment, spacious design and 24/7 availability, making it a prominent feature of the hotel.
The indoor pool is often praised for its warmth and cleanliness, but the outdoor pool presents an issue due to an unexpected additional fee, disappointing some guests.
Overall, The Green Park Pendik offers a pleasant stay, particularly for its strategic and scenic location, spacious rooms and well-equipped gym, though it faces significant challenges in dining services, consistent cleanliness and Wi-Fi connectivity.
Categories
The breakfast experience is generally positive with many praising the variety and quality of the buffet, including fresh cheeses, fruits and local specialties. However, some guests pointed out occasional issues with cold food, limited selections and crowded conditions. Dinner experiences are more mixed with many reviews noting subpar quality, slow service and high prices, though a few guests enjoyed specific dishes and found the bistro to be more satisfactory.
Rooms are widely appreciated for their spaciousness and comfort, featuring large, clean areas with comfortable beds and beautiful sea views. Yet, some guests mentioned the need for renovations and reported issues with cleanliness and maintenance, such as moldy bathrooms and outdated furniture.
Cleanliness reviews are mixed with some guests noting well-kept rooms and common areas while many others cited inconsistencies such as dusty corners, dirty pool and spa areas and inadequate daily cleaning.
Staff reviews vary with many guests commending the helpful and friendly attitude of certain receptionists and cleaning personnel. However, there are consistent reports of unprofessional behavior and slow response times from other staff members, particularly in the reception and restaurant areas.
Wi-Fi service is another area needing improvement. While some guests found the service fast and reliable, many others mentioned frequent disconnections and poor signal strength, especially in rooms and on higher floors.
The spa facilities offer a wide range of amenities, including a sauna, steam bath, hammam and indoor pool. While some guests appreciated the cleanliness and relaxing environment, others pointed out maintenance issues, odors and inconsistent service. The gym receives strong approval for its modern equipment, spacious design and 24/7 availability, making it a prominent feature of the hotel.
The indoor pool is often praised for its warmth and cleanliness, but the outdoor pool presents an issue due to an unexpected additional fee, disappointing some guests.
Overall, The Green Park Pendik offers a pleasant stay, particularly for its strategic and scenic location, spacious rooms and well-equipped gym, though it faces significant challenges in dining services, consistent cleanliness and Wi-Fi connectivity.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Indoor Pool Panoramic View Pool Pool Lap Lanes Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Hotel with Pool Lap Lanes
Hotel with Panoramic View Pool
Hotel with Indoor Pool
About The Green Park Pendik
License: 10684
Guest Reviews
Location
Breakfast
However, not all experiences are glowing. Some guests found the breakfast to be below expectations, citing issues such as cold hot food items and limited selections, specifically in the hot dishes and bread. The breakfast area could get crowded and service quality was inconsistent with some reports of unfriendly staff and poor room service breakfast. Certain amenities like coffee were sometimes unavailable and cleanliness was an occasional concern.
Overall, while many guests highlight the breakfast as a standout feature with a rich variety, others feel it falls short of a five-star experience and suggest improvements in variety, quality and service.
Dinner
A number of reviews highlighted dissatisfaction with the accuracy of orders and the inconsistency in service, sometimes receiving the wrong dishes or none at all. The overall experience was further marred for some guests by rude restaurant staff and issues around payment procedures.
Despite the prevalent negative feedback, there were a few positive comments. Some guests enjoyed their dinner, praising specific dishes or the decor of the restaurant. The bistro received a bit more favorable notes compared to the main restaurant with mentions of good food and a comfortable menu, although some still found the service to be slow.
Overall, the general consensus suggests that while a few people had an enjoyable dining experience, significant improvements are needed in both the quality of the food and the efficiency of service to meet the expectations set by the hotel's reputation. Guests looking for a reliable dining experience might want to explore alternative eateries in the nearby marina or other local restaurants.
Rooms
Guests appreciate the beautiful views of the Sea of Marmara and the hotel's proximity to the waterfront, which were mentioned often for adding to the charm and appeal of the rooms. Large bathrooms and comfortable, nice pillows are also highlighted as positive features. Additionally, the rooms are described as cozy, well-decorated and well-stocked with necessary amenities.
However, some areas do require attention. There are numerous mentions of rooms being outdated and in need of renovation with issues such as poorly maintained and old furniture, mold in bathrooms, broken fixtures and malfunctioning air conditioning being frequently pointed out. Additionally, cleanliness appears to be inconsistent with some guests reporting rooms not being cleaned daily or satisfactorily.
Despite these drawbacks, many found the rooms to meet their requirements, praising the hotel's affordability and valuing the spaciousness and the views provided. While the potential for noise and occasional musty smells were noted, the overall feedback for 'The Green Park Pendik' rooms leans more towards the positive, particularly regarding size, views and comfort.
Beds
However, consistency seems to be an issue. Some guests found the mattresses to be too soft, worn out or in need of replacement. Complaints about uncomfortable, outdated beds and bed linens with holes were also noted. Specific mentions of beds being too old, small or narrow added to the mixed reviews.
Overall, while some guests enjoyed the comfort and cleanliness of their beds, others felt improvements were necessary to meet their expectations.
Cleanliness
However, there is a prevailing concern about the inconsistent cleaning standards. Multiple reviewers noted issues such as dusty corners, dirty bathrooms, mold presence and uncollected dirty dishes. Complaints about poor housekeeping were common with some guests mentioning that rooms were not cleaned daily or properly with lapses like dirty towels and dusty carpets. Several guests were dissatisfied with the unprofessional attitude of the cleaning staff with some finding personal items left behind by previous occupants, indicating inadequate room preparation. The pool and spa areas also drew criticism for being dirty, further detracting from the overall guest experience.
In summary, while 'The Green Park Pendik' has some positive feedback regarding its cleanliness, there is a notable inconsistency that potential guests should consider. The hotel seems to struggle with maintaining a consistent standard of cleanliness, which significantly impacts the overall guest satisfaction.
Staff
However, there were noteworthy negative experiences reported by other guests. Frequent complaints involved the unprofessional and unfriendly behavior of some staff, particularly at the reception and restaurant. Issues included slow response times, language barriers and poor problem resolution. Some guests also remarked on instances of staff being rude or dismissive, leading to dissatisfaction with the service quality.
The mixed nature of these reviews suggests that while many staff members go above and beyond to ensure a pleasant stay, there are significant inconsistencies in the overall quality of service. These disparities in staff performance and communication could affect the guest experience, indicating areas for improvement in both staff training and language proficiency.
Wi-Fi
However, many reviews highlighted significant issues with connectivity. A common complaint was that the Wi-Fi signal was weak or unreliable, often disconnecting or being non-existent in various parts of the hotel, particularly in rooms and on higher floors like the 4th and 6th. Some guests had to re-register daily for access or found the internet quality unacceptable. There were also reports of the service being slow with low coverage and poor signal strength, leading to frustration for many visitors.
The Wi-Fi problems extended to complications such as needing to reactivate room cards frequently and a lack of assistance from staff in resolving these issues. These challenges left several guests feeling dissatisfied with the overall connectivity experience during their stay.
Spa
Positive remarks mention that the spa staff are generally helpful and kind with several reviewers recommending the spa for its relaxing ambiance and good service. The steam room, hammam and hydro-massage offerings provide diverse options for relaxation. Moreover, the spa's services, including massages, are available, although they come at a fee.
However, the feedback isn't entirely positive. Complaints are frequent, citing various maintenance issues such as non-functioning saunas, cold hammams, unclean facilities and broken amenities. Some guests have pointed out the unpleasant odor and dirty conditions in the spa, while others were disappointed by the intermittent availability of services like the jacuzzi and showers. There were also remarks about the careless attitude of some spa staff and the unusual mandate for guests to purchase swim caps.
In summary, while the spa at The Green Park Pendik has its merits with a range of facilities and helpful staff, it faces significant challenges with maintenance and service consistency that affect the overall guest experience.
Gym
Pool
However, the outdoor pool has received mixed reviews. The most significant drawback is the additional fee required to use it, which many guests were not aware of beforehand. This unexpected cost has been a point of contention for several. The outdoor pool's cleanliness has been another concern with some guests reporting it to be dirty and smelly, needing better management and upgrades.
Moreover, there's been a pattern of complaints about the pool being closed without prior notice, often reserved for events, which frustrated those who had looked forward to a swim. Compounding these issues, there have been observations of seasonal closures and restrictions, which are not always communicated clearly.
Despite these hiccups, there are still praises for the pool's aesthetics and size, particularly the large outdoor pool, making it a lovely backdrop for breakfast and other activities. The proximity to the gym and spa further enhances the overall wellness experience, provided one is prepared for occasional inconveniences and extra charges.
Parking
Some guests specifically appreciated the easy and hassle-free parking experience, highlighting that there is no charge for using the garage. The valet parking service was noted as being beneficial, although it has recently become a paid service, which might be a downside for some.
However, a few reviews mentioned minor inconveniences such as a complicated access system and an occasional lack of immediate service for guests arriving with cars. Additionally, there were some comments about the underground parking being hot and the parking system itself being annoying at times.
Overall, The Green Park Pendik provides good parking facilities that are generally reliable and convenient, making it easier for guests to focus on enjoying their stay at the hotel.
Family
Guests can appreciate the family-oriented environment with diverse activities such as clean swimming facilities, a designated play area and a children's pool. Families can also enjoy picnics and utilize the games area and gym, which have been described as suitable for families. Additionally, child care services are available, adding convenience for parents.
Despite some challenges like occasional staff unhelpfulness, an empty minibar and a balcony that needs careful supervision, the positive aspects stand out. The overall consensus among guests is that 'The Green Park Pendik' is a nice family-friendly hotel, making it a recommended choice for family vacations. Special thanks to attentive staff members have been mentioned, enhancing the overall family satisfaction. The children, in particular, have expressed enjoyment, making it a happy destination for families. However, it is noted that the hotel may not be ideal for long-term stays.
Nightlife
On weekends, particularly Saturday and Sunday evenings, the noise from wedding parties at the hotel can add to the commotion. While some nightlife activities are present, options are limited and there's a prevailing lack of information about what is available. Adding to this, the hotel's bar closes early, which might not cater to those looking to unwind late into the night.
Despite these aspects, the general nighttime atmosphere can be quiet and the overall ambiance of the seafront and promenade remains appealing, offering scenic views that can be enjoyed during a peaceful stroll.
5 Star
Despite being listed as a five-star hotel in the green hotels registry, many guests felt the hospitality and services did not meet expectations. For example, the number of staff at the reception was deemed insufficient and some staff members were reported to be unhelpful or even rude. Issues in the rooms, such as falling bathroom tiles, further detracted from the five-star experience.
Positive mentions included the hotel's excellent airport transfer service and its suitability for transit travelers, yet these were overshadowed by the general consensus that The Green Park Pendik does not live up to its advertised five-star rating. Ultimately, while it offers some conveniences, the overall guest sentiment leans towards the hotel being more appropriate for a three-star designation.
Business
The establishment boasts a variety of business facilities, including well-equipped conference rooms, a reliable and fast internet connection and a functional business center. The presence of a great gym and sauna adds to the appeal, offering a way to unwind after a busy day. The hotel’s wide range of food options in the restaurant, along with the beautiful sea view rooms, enhances the overall experience.
While the facilities are functional, some areas may need renovation and not all rooms are soundproof. The front desk and spa staff are notably helpful, contributing to a well-organized atmosphere even if check-in can be disorganized at times. Free parking is an added convenience for those traveling by car.
Despite a few minor drawbacks, The Green Park Pendik stands out as a business-appropriate hotel offering numerous amenities to support a productive and comfortable trip.
Accessible
However, there are substantial areas that need improvement. Some reviews point out the hotel's lack of accessible breakfast options and note that breakfast choices, in general, were poor. Additionally, guests expressed dissatisfaction with the restaurant service. Specific criticisms mentioned that the hotel is not suited for people with disabilities, mentioning issues with steps and difficulty getting around without a car. Despite the convenient location and certain accessible facilities, the hotel does fall short in providing fully accessible, family-suited accommodations. The reception and staff efforts were found lacking in several instances, described as inattentive and even rude by some guests. This highlights a need for more consistent and inclusive service for those with specific accessibility needs.
Outdoor Pool
However, multiple reviewers express frustration over undisclosed extra fees associated with using the pool. Guests are required to pay additional charges—up to 500 Turkish Lira or €20 per person per day—to access the outdoor pool, a cost not included in the original reservation. This has left some visitors feeling dissatisfied, particularly since the detailed charges are not transparently communicated.
Further complications arise from the pool occasionally being rented out to third parties for events, which means hotel guests do not always have access. Additionally, some complaints touch upon maintenance issues, mentioning the presence of rubbish and the pool being closed at times.
In summary, while the outdoor pool at The Green Park Pendik hotel comes with appealing attributes like cleanliness and relaxation, prospective guests should be prepared for significant extra charges and potential access limitations.
Indoor Pool
However, there are some points of concern. Some reviews mention that the pool can be crowded and in need of cleaning with reports of hair and floating dirt in the water. Additionally, the requirement to wear a swimming cap has been noted. Certain comments point to maintenance issues, such as non-functional jacuzzis, broken tiles and cold water.
Despite these drawbacks, the presence of an indoor pool adds a significant value to the overall experience at The Green Park Pendik, offering a place to unwind after a day of sightseeing or business activities. The added benefits of a steam bath and Turkish hammam enhance the appeal for those looking to relax and rejuvenate.
Honeymoon
Luxury
However, some reviews indicate that the hotel does not quite live up to its advertised 5-star rating, noting that certain elements such as aged furnishings could use updating. There's a consensus that although the hotel provides a luxury experience, it may not fully attain the five-star standard in every aspect. Despite these points, for those seeking an opulent stay, The Green Park Pendik remains a compelling choice with its luxurious ambiance and offerings.
Romantic
The hotel itself exudes romance with a romantic atmosphere permeating throughout the property. Dining options are tailored for a romantic experience, allowing couples to enjoy intimate meals together. The romantic bath mirror adds an extra touch of elegance and intimacy to the rooms.
While the hamam is not mixed, limiting shared experiences for couples, the spa still proves to be a pleasant addition for relaxation. The hotel's proximity to several nearby romantic locations further enhances its appeal for couples seeking to explore the area. However, guests should be cautious with the balcony if children are present, as it can pose a safety risk.
Overall, The Green Park Pendik is praised as a beautiful, romantic destination with fantastic views and a comfortable, charming atmosphere, perfect for a special getaway.
Yes, The Green Park Pendik has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at The Green Park Pendik.
No, The Green Park Pendik doesn't allow dogs.
Yes, parking facilities are available at The Green Park Pendik.
Yes, The Green Park Pendik has a gym.
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