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Summary of reviewsHAY Boutique Hotel & SPA by Edem Family, located in the heart of Bukovel, is often regarded as one of the best hotels in the region and Ukraine. The central location offers guests outstanding mountain views and easy access to local attractions, making it a prime choice for travelers.
One of the hotel's standout features is its breakfast, frequently described as the best in Ukraine. The à la carte menu offers a modern presentation and unlimited coffee and tea with a variety of hearty and nutritious dishes receiving special mentions. Guests consistently praise the exquisite, well-presented meals that set a high standard for hotel dining experiences.
The dining experience extends to dinner as well with the restaurant's high-level cuisine and evening menu impressing guests. Although some find the prices high, the majority commend the delicious meals and impressive presentations. The restriction on children in the restaurant does not detract from the overwhelmingly positive reviews.
The rooms at HAY Boutique Hotel & SPA by Edem Family are another highlight, blending modern design with traditional Karpathian elements. Guests appreciate the stylish, spacious and clean rooms, featuring high ceilings, excellent soundproofing and automated lighting. The artistic bathrooms and fantastic mountain views contribute to a luxurious and comfortable stay.
Cleanliness is a top priority at the hotel with guests frequently noting the meticulous daily cleaning routines that maintain a spotless environment throughout their visit. The warm swimming pool and spa areas also uphold a high standard of cleanliness.
The staff at the hotel play a crucial role in enhancing the overall guest experience. Described as incredibly warm, friendly and professional, the staff fulfill requests around the clock and provide attentive, courteous service from reception to the spa. The culinary staff, particularly the chef, receive special praise for their exceptional dishes.
The spa at the hotel is a serene and welcoming retreat, praised for its beautiful design and top-notch facilities such as an infinity pool, panoramic sauna and various other saunas. Despite its small size, the spa offers a clean, fragrant and cozy environment, contributing to a wholly relaxing experience.
The pool area offers a unique experience with a transparent bottom, allowing guests to swim through glass, complemented by panoramic windows and high-quality amenities. Although some guests find the water temperature inadequate, the overall pool setting remains impressive.
Guests frequently highlight the comfort of the beds with very comfortable beds, a pillow menu and excellent sleeping conditions contributing to restful stays. Many guests report exceptional sleep quality, further enhancing their positive experiences.
HAY Boutique Hotel & SPA by Edem Family is an ideal destination for honeymooners, offering a specially curated romantic setup, discounted packages and a commendable wine list. Thoughtful touches, like prepared cakes, add to the memorable experience for newlyweds.
Overall, the hotel combines luxurious amenities, exceptional dining, impeccable cleanliness and outstanding service, making it a standout choice for travelers in Bukovel.
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