Omnia Hotel Relax & Wellness
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Summary of reviews'Omnia Hotel Relax & Wellness' garners high praise from guests for its fantastic location, nestled amidst picturesque surroundings and situated conveniently close to the cable car to Černá Hora, making it an excellent choice for winter sports enthusiasts and nature lovers. The serene environment, combined with nearby attractions, restaurants and shops, adds to the hotel's appeal as a perfect base for outdoor adventures.
The hotel’s breakfast receives consistent acclaim for its variety, abundance and taste. Guests enjoy the wide selection of food, including fresh bread and high-quality coffee and orange juice. This hearty breakfast, often included in the accommodation price, is a significant highlight of the overall experience, although some guests suggested a need for more variety over extended stays.
Dinner experiences are generally positive with guests highlighting the quality and taste of specific dishes. However, there are areas for improvement, such as expanding the limited and repetitive menu, especially for vegetarians and children and ensuring better value for money.
Rooms at Omnia are well-regarded for their cleanliness, spaciousness and modern amenities. Guests appreciate the thoughtful design, comfortable beds and scenic views from balconies. Despite minor issues like occasional dustiness and the lack of air conditioning, the overall sentiment is overwhelmingly positive, contributing to a comfortable and welcoming stay.
Cleanliness across the hotel is well-maintained with frequent mentions of tidy rooms and common areas, enhancing guest satisfaction. However, there are occasional lapses in thoroughness, particularly with dust and carpet maintenance.
The staff at Omnia Hotel receive high marks for their friendly and helpful demeanor, contributing significantly to a pleasant guest experience. While there are sporadic mentions of inconsistent service, the majority of interactions are positive, underlining the staff’s professionalism and willingness to assist.
WiFi connectivity is generally reliable and efficient, though some guests reported occasional interruptions. The availability of free WiFi and smart TVs in rooms add to the convenience and entertainment options for visitors.
The spa facilities offer a relaxing and well-maintained wellness experience with highlights including a nice sauna and heated pool. Although the wellness area can feel cramped during busy times, the modern design and accessible services are appreciated. Some critiques include the additional fees for certain services and the need for advance bookings for massages, but overall, the spa is deemed a lovely retreat.
The pool area is a mix of relaxation and enjoyment, particularly appreciated by families with children. Guests praise the clean and spacious pools, though some concerns about water temperature and the availability of facilities like the jacuzzi during peak times were noted.
Lastly, the hotel offers well-maintained tennis facilities, appreciated by guests despite the additional charges for indoor courts. The courts' design caters to tennis enthusiasts, providing a delightful sport option within the tranquil mountain setting.
Overall, 'Omnia Hotel Relax & Wellness' stands out for its excellent location, comfortable and modern accommodations, enjoyable breakfast and friendly staff, making it a favored choice for travelers seeking a blend of relaxation and adventure.
Categories
The hotel’s breakfast receives consistent acclaim for its variety, abundance and taste. Guests enjoy the wide selection of food, including fresh bread and high-quality coffee and orange juice. This hearty breakfast, often included in the accommodation price, is a significant highlight of the overall experience, although some guests suggested a need for more variety over extended stays.
Dinner experiences are generally positive with guests highlighting the quality and taste of specific dishes. However, there are areas for improvement, such as expanding the limited and repetitive menu, especially for vegetarians and children and ensuring better value for money.
Rooms at Omnia are well-regarded for their cleanliness, spaciousness and modern amenities. Guests appreciate the thoughtful design, comfortable beds and scenic views from balconies. Despite minor issues like occasional dustiness and the lack of air conditioning, the overall sentiment is overwhelmingly positive, contributing to a comfortable and welcoming stay.
Cleanliness across the hotel is well-maintained with frequent mentions of tidy rooms and common areas, enhancing guest satisfaction. However, there are occasional lapses in thoroughness, particularly with dust and carpet maintenance.
The staff at Omnia Hotel receive high marks for their friendly and helpful demeanor, contributing significantly to a pleasant guest experience. While there are sporadic mentions of inconsistent service, the majority of interactions are positive, underlining the staff’s professionalism and willingness to assist.
WiFi connectivity is generally reliable and efficient, though some guests reported occasional interruptions. The availability of free WiFi and smart TVs in rooms add to the convenience and entertainment options for visitors.
The spa facilities offer a relaxing and well-maintained wellness experience with highlights including a nice sauna and heated pool. Although the wellness area can feel cramped during busy times, the modern design and accessible services are appreciated. Some critiques include the additional fees for certain services and the need for advance bookings for massages, but overall, the spa is deemed a lovely retreat.
The pool area is a mix of relaxation and enjoyment, particularly appreciated by families with children. Guests praise the clean and spacious pools, though some concerns about water temperature and the availability of facilities like the jacuzzi during peak times were noted.
Lastly, the hotel offers well-maintained tennis facilities, appreciated by guests despite the additional charges for indoor courts. The courts' design caters to tennis enthusiasts, providing a delightful sport option within the tranquil mountain setting.
Overall, 'Omnia Hotel Relax & Wellness' stands out for its excellent location, comfortable and modern accommodations, enjoyable breakfast and friendly staff, making it a favored choice for travelers seeking a blend of relaxation and adventure.
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Tennis Courts
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
The 'Omnia Hotel Relax & Wellness' enjoys an exceptional location that stands out among guest reviews for its convenience and picturesque surroundings. Situated right next to the cable car to Černá Hora, this hotel is particularly praised for its winter accessibility, making it an ideal choice for skiers and snowboarders. The close proximity to ski lifts, slopes and hiking trails provides easy access to outdoor activities, drawing in nature lovers and adventure seekers alike.
The hotel is nestled in a tranquil area, yet remains close to the vibrant town center, where guests can explore various attractions, restaurants and shops. This strategic positioning makes it a perfect starting point for excursions and hikes in the stunning surroundings of Janské Lázně and the Giant Mountains.
The surroundings of the hotel are described as beautiful with many rooms offering views of the forest or river, enhancing the peaceful ambiance. Guests also appreciate the convenient amenities such as private parking, a ski room with ample space and the inclusion of a free cable car ticket with their stay, adding to the overall value and experience.
Overall with its excellent location, serene environment and convenient facilities, the Omnia Hotel Relax & Wellness is highly favored by guests for both its scenic charm and accessibility to various outdoor activities.
Guests at Omnia Hotel Relax & Wellness consistently praised the breakfast offerings, highlighting its richness, variety and deliciousness. Reviewers often described the breakfast as plentiful and diverse with a wide selection of food catering to different tastes. The quality of the coffee and orange juice received special commendation and the buffet style allowed for continuous replenishment, ensuring that there was always something available for late risers.
Many guests were pleased with the inclusion of breakfast in the price of accommodation, noting that it provided a substantial start to the day. Fresh bread and other tasty food options consistently won positive remarks. Culinary excellence extended beyond breakfast with several mentions of delicious dishes served at dinner as well.
Despite the overwhelmingly positive feedback, a few guests mentioned that the breakfast could become monotonous over longer stays with some calling out for more variety. Additionally, there were occasional comments regarding the temperature of warm dishes which could sometimes be colder than expected.
Overall, the breakfast at Omnia Hotel Relax & Wellness was highly regarded for its abundance, variety and tastefulness, contributing significantly to the guests' positive experiences. The friendly and helpful service added to the compelling dining experience, making it a standout feature of the hotel.
The dinner experience at Omnia Hotel Relax & Wellness offers a mixed bag of reviews, leaning towards an overall positive note for its culinary offerings but with notable areas for improvement. Guests frequently praised the delicious and freshly prepared meals with several mentions of specific dishes like svíčková, Caesar salad, fried cheese, pork neck steak and rabbit schnitzel being particularly enjoyable. The hotel's a la carte menu also garnered compliments for its quality and variety.
However, diners often found the dinner menu to be limited and repetitive, especially concerning vegetarian options and choices for children. Some guests felt the selection was inadequate for extended stays and yearned for a more extensive and varied menu. There were also reports of higher prices not matching the quality of the food, as well as inconsistencies in service professionalism and cleanliness.
While many appreciated the overall food quality, including breakfast, lunch and dinner, others critiqued the dinner included in the half-board package as lacking creativity and variety. The restaurant's atmosphere, service and lighting received mixed reviews and there were multiple mentions of a small menu and high prices not aligning with the food quality.
In conclusion, while the dining experience at Omnia Hotel Relax & Wellness is generally well-regarded for its tasty and well-prepared food, areas such as menu variety, value for money and service quality present opportunities for improvement to enhance guests' overall dining satisfaction.
At the Omnia Hotel Relax & Wellness, guest reviews paint a picture of clean, well-maintained and spacious rooms that offer a welcoming and stylish retreat. Many guests found the rooms to be modernly furnished with a clever use of space, highlighting the minimalist yet functional design. The duplex rooms and two-story family apartments received particular praise for their size and suitability for families.
Common room amenities include small coffee machines, fridges and kettles. Balconies offering views of the surrounding nature are a noted delight, adding to the overall pleasant experience. The bathrooms, often large and equipped with walk-in showers, are modern and attractively designed with fluffy towels and fully stocked toiletries adding to the comfort.
Beds are generally considered comfortable, contributing to a restful stay and guests appreciated the clean, airy atmosphere. Slippers and bathrobes are thoughtfully provided in many rooms, although a few reviews noted occasional lapses in restocking.
Criticisms were minor but noteworthy; some rooms were described as dusty, smaller or lacking air conditioning units, making them uncomfortably hot at times. A few guests mentioned issues like broken wardrobe doors or non-functioning equipment such as refrigerators and televisions.
Despite these minor issues, the overall sentiment is overwhelmingly positive. The spacious, clean and modern rooms, combined with the excellent service, make the Omnia Hotel Relax & Wellness a highly recommended choice for travelers seeking comfort and elegance in their accommodations.
Guests at Omnia Hotel Relax & Wellness have shared varied opinions regarding the beds. Many guests found the beds to be comfortable with some specifying that they experienced very comfortable mattresses and large, double beds. Phrases such as "super comfortable" and "fantastic bed" highlight the positive experiences of some visitors. However, a quite noteworthy point is that a significant number of reviewers mentioned the mattresses as being too soft for their liking, leading to discomfort and even complaints about worn-out or degrading conditions. Softness in the mattresses and pillows was frequently noted, often described as subjective but still a common concern. Some beds were also reported to separate for couples, further adding to the inconvenience. Overall, while the comfort of the beds at Omnia Hotel Relax & Wellness received approval from many, consistent feedback about overly soft and occasionally worn-out mattresses suggests that improvements could be considered to better meet the diverse preferences of their guests.
Omnia Hotel Relax & Wellness generally receives high praise for its cleanliness. Guests consistently describe the rooms as clean, comfortable and modern with some noting the stylish design. The entire hotel, including common areas like the pool and sauna, is often highlighted as being tidy and well-maintained. Fresh towels and daily room cleaning are regularly mentioned, contributing to an overall impression of superb cleanliness.
However, there are some recurring issues that guests point out. Occasionally, room cleaning seems superficial with dust and poorly maintained carpets being noted by several reviewers. Bathrooms also receive mixed reviews with some visitors mentioning that they were not cleaned regularly or thoroughly. Specific problems such as a strange smell from the showers, dusty furniture and stained carpets were also reported.
Despite these occasional lapses in cleanliness, the majority of guests find the environment pleasant and the cleanliness satisfactory. The hotel staff's efforts in maintaining the property clean and tidy are generally appreciated, enhancing the overall positive experience for most visitors.
In summary, while the hotel does receive some criticism regarding detailed cleanliness, the general consensus is that Omnia Hotel Relax & Wellness takes cleanliness seriously, providing a largely clean and comfortable stay for its guests.
The reviews for the staff at Omnia Hotel Relax & Wellness highlight a predominantly positive and pleasant experience. Guests frequently commend the staff for their friendliness, helpfulness and professionalism. Words like accommodating, polite and smiling are repeatedly used to describe interactions with hotel employees. The reception staff, in particular, receive high praise for their amiable and efficient service, often going out of their way to fulfill guest requests and answer questions promptly.
Several individual staff members are mentioned by name for their excellent service, indicating a personal and attentive approach. The restaurant and bar staff also receive accolades for their courteous and attentive service, although a few reviews note inconsistencies with certain restaurant staff being impolite or aggressive.
Overall, the general consensus is that the staff at Omnia Hotel contribute significantly to a positive guest experience with numerous mentions of their willingness to help and their pleasant demeanor. However, sporadic mentions of unfriendly receptionists and less-than-ideal service in specific areas like the spa suggest that there may be occasional lapses in the otherwise excellent service standard.
Omnia Hotel Relax & Wellness offers a mixed experience when it comes to WiFi connectivity. On the positive side, many guests have highlighted the hotel’s stable and fast WiFi, praising its efficiency and reliability. The availability of free WiFi in the rooms adds to the convenience for most visitors and the smart TVs with internet connections and chrome-cast functions enhance the in-room entertainment options, allowing guests to stream their favorite content seamlessly.
However, not all the feedback is glowing. There have been mentions of occasional interruptions and unstable connections that adversely affect both internet usage and smart TV functionality. Some guests experienced inconsistent WiFi signals, which sometimes rendered the internet practically unusable. Despite these hiccups, when the WiFi works well, it is generally described as very good and efficient, contributing to a pleasant stay at the hotel.
Omnia Hotel Relax & Wellness promises a solid wellness experience, albeit with some limitations. The spa facilities, described as modern and well-maintained, offer a pleasing range of services including a nice sauna and heated pool that guests found particularly enjoyable. The wellness area’s design is modern and clean, contributing to its overall appeal. Additionally, many appreciated the convenience of having wellness options easily accessible within the hotel with some highlights like a private sauna available upon reservation.
However, the wellness zone is on the smaller side and occasionally felt cramped. While the sauna received high marks for being superb, it was sometimes deemed a tricky spot to find relaxation, particularly when fully booked. Guests also found certain aspects like the jacuzzi being cold and the pool water not always fresh. Despite these critiques, the overall sentiment towards the spa facilities was positive with many finding them to be a lovely and relaxing part of their stay.
While the additional fees for some services and the need to book massages days in advance were noted downsides, the majority viewed the spa charges as reasonable. For those seeking a quiet, modern and functional wellness retreat, Omnia’s spa caters well, though it might not suit those looking for a more expansive or family-oriented experience.
Omnia Hotel Relax & Wellness offers a mixed experience when it comes to its pool facilities. The hotel features a variety of pools including a large heated swimming pool, a smaller indoor pool useful for children and a pleasant outdoor pool. Many guests appreciated the clean, spacious and well-maintained pools, noting the warm water and family-friendly environment as highlights. The pool area also includes amenities like bathrobes, slippers and towels, which add a touch of comfort.
Parents particularly praised the child-friendly aspects, such as a separate children's pool area and a part of the pool dedicated to toddlers. The heated pool and whirlpool provide a relaxing retreat, especially appreciated post-skiing. Visitors frequently acknowledged the enjoyable and pleasurable experience of using the pools, particularly during less crowded times.
However, certain concerns were voiced about the pool conditions. Many repeated mentions of cold water in the pool, especially during winter months, detracted from the overall enjoyment. Some guests also experienced closures of the pool and jacuzzi, which impacted their stay. The indoor pool area was sometimes described as too chilly and there were occasional complaints about the chemical smell and stale water. Additionally, the pool size was noted as small and not always accurate to photos, making it crowded during peak hours.
Overall, the hotel's pool area provides a mix of relaxation and fun, particularly appealing for families with children, though improvements in water temperature and availability could enhance the experience further.
Tucked away in the serene mountain landscapes, Omnia Hotel Relax & Wellness offers guests access to well-maintained tennis facilities. The hotel boasts spacious tennis courts that guests can use, although some noted that an extra charge applies for indoor play. The grounds are designed with tennis enthusiasts in mind, featuring covered courts with a fast artificial surface suitable for year-round play. While there were some mentions of operational status and availability, many guests appreciated the chance to enjoy the sport in such a relaxing environment. Keep in mind that some reviews indicated occasional closures or additional fees, so checking in advance might be wise. Nevertheless, Omnia Hotel's blend of wellness amenities and tennis-friendly grounds make it a compelling choice for active travelers.
Omnia Hotel Relax & Wellness is a hit among families, especially those with children. The hotel offers numerous amenities tailored for family stays, from practical family rooms with two bedrooms to super two-level apartments. Families appreciate the large showers and balconies that are well-equipped for their needs.
The hotel impresses with its child-centric facilities, including a pool that the youngest guests love to splash around in, a beautiful children's playroom and a kids' corner. On rainy days, the indoor activities keep children entertained, ensuring smiles all around. Face painting and cartoonist activities add to the fun and there's also a children's playground, though it’s somewhat limited.
Parents commend the hotel's family-friendly atmosphere and practical layout, ideal for relaxation. The hotel’s proximity to a ski bus and good routes for walks make it a good starting point for family outings.
Despite minor glitches like some small technical problems and noise from other families, the staff maintain a high level of professionalism and helpfulness, ensuring a comfortable and welcoming stay. The experience is generally positive, making Omnia Hotel Relax & Wellness highly recommended for families with children looking for a relaxing and enjoyable getaway.
'Omnia Hotel Relax & Wellness' often receives mixed reviews regarding its four-star rating, facilities and services. Many guests appreciated the service staff, noting their excellence and contribution to a generally high standard of hospitality. The hotel's location and room facilities received positive mentions and some guests considered the higher price as justified and good value for money.
However, there were widespread concerns about the hotel's alignment with four-star standards. Comments frequently pointed out the lack of expected amenities and criticized the breakfast as uninspired and substandard. Cleanliness and bedding were also mentioned as areas needing improvement. Additionally, some guests noted the obsolescence of the hotel and expressed disappointment over the limited TV and fitness facilities, which they felt were not up to par for a four-star establishment.
In summary, while 'Omnia Hotel Relax & Wellness' offers a great location, quality room facilities and commendable service, there is a consistent mention of its need to enhance various elements to truly meet the expectations of a four-star hotel.
Omnia Hotel Relax & Wellness is frequently recommended for business trips, offering amenities that make it suitable for professional stays. Guests highlighted the availability of meeting rooms for conferences and business lounges, making it an ideal choice for business travelers. The hotel's cleanliness and good maintenance are particularly noted, ensuring a professional environment. However, the lack of a dedicated business center was mentioned and some reviews indicated that an improvement in Wi-Fi signal would enhance the experience for business visitors. Overall, the hotel is praised for its business-friendly facilities, including professional rooms and meeting spaces.
Omnia Hotel Relax & Wellness is praised for its accessibility, making it a suitable choice for guests with disabilities. The hotel features an accessible entry area for public spaces and offers easy wheelchair accessibility throughout the premises. The location itself is also accessible with convenient entry to local attractions such as the cable car. Valet parking is available, further enhancing the convenience for guests with mobility challenges. While some guests noted that they did not specifically request an accessible room or that the accessibility features were not always clearly defined, the provided rooms generally met accessibility needs and ensured a comfortable stay. Overall, Omnia Hotel Relax & Wellness is recognized as accommodating and accessible for disabled guests.
The Omnia Hotel Relax & Wellness has a heated pool frequently highlighted in guest reviews. The pool, often mentioned as clean and comfortable, provides a warm and pleasant experience. Despite being considered small by some, it is ideal for children and families. The hotel's commitment to maintaining a heated pool is evident, though a few guests felt the water could be slightly warmer. Nevertheless, the overall satisfaction with the heated pool reflects its quality and the added comfort it brings to the guests' stay.
Guests of Omnia Hotel Relax & Wellness frequently praised the hotel's indoor pool. Accessed conveniently via an elevator from the 1st floor, the pool often features warm, heated water, which many reviewers appreciated. The indoor pool is described as large, clean and well-maintained, providing a good swimming experience. Though one guest noted that the pool could be bigger, the overall sentiment leans positive with excellent and top-tier descriptions recurring. Families especially enjoyed the children's pool and found the pool and sauna combination to be a relaxing retreat after activities like hiking. While the pool area wasn't without minor critiques, the consensus is that it adds value to the guest experience.
The Omnia Hotel Relax & Wellness stands out as an ideal destination for honeymooners. Guests have frequently highlighted its suitability for a honeymoon, praising it as a perfect location to celebrate such a special occasion. The availability of a dedicated honeymoon suite and specialized honeymoon facilities further enhances its appeal, offering an enjoyable and memorable experience for newlyweds. The hotel’s ambiance and services have consistently positioned it as a preferred place to spend a honeymoon, ensuring a delightful stay for romantic getaways.
Nestled in a romantic area, Omnia Hotel Relax & Wellness has established itself as an ideal destination for couples seeking a serene escape. The hotel's setting and views exude romance, making it a great choice for romantic getaways. Guests often find the large bathtubs, designed for two, to be a delightful feature, adding to the intimate atmosphere. Meeting other lovely couples and finding cozy spots around the hotel enhances the overall romantic experience. With its charming and cozy ambiance, the hotel provides everything necessary for a memorable and romantic retreat.
Omnia Hotel Relax & Wellness is widely appreciated for its welcoming attitude towards pets, particularly dogs. Many guests have praised the hotel as being very pet-friendly, highlighting the convenience of being able to travel and stay with their furry companions. The hotel allows dogs in various areas, including the restaurant and at breakfast, which has been noted as an advantage for dog owners.
Guests have shared that dogs up to 25 kg are allowed in the hotel and there is also the possibility to bring larger dogs. The dog-friendly environment ensures that they are comfortably accommodated without causing disturbances to other guests. The hotel maintains specific facilities, such as a separate room for dogs, which adds to the comfort and convenience for pet owners.
However, some reviewers mentioned that the surcharge for pets can be higher than expected with one noting it to be 50% more costly than listed in the app and another citing a €15 per night charge. Despite this, many guests felt that their dogs were welcomed and treated well throughout their stay, making it a favorable choice for those looking to travel without leaving their pets behind.
Location Show Map
Location
The hotel is nestled in a tranquil area, yet remains close to the vibrant town center, where guests can explore various attractions, restaurants and shops. This strategic positioning makes it a perfect starting point for excursions and hikes in the stunning surroundings of Janské Lázně and the Giant Mountains.
The surroundings of the hotel are described as beautiful with many rooms offering views of the forest or river, enhancing the peaceful ambiance. Guests also appreciate the convenient amenities such as private parking, a ski room with ample space and the inclusion of a free cable car ticket with their stay, adding to the overall value and experience.
Overall with its excellent location, serene environment and convenient facilities, the Omnia Hotel Relax & Wellness is highly favored by guests for both its scenic charm and accessibility to various outdoor activities.
Breakfast
Many guests were pleased with the inclusion of breakfast in the price of accommodation, noting that it provided a substantial start to the day. Fresh bread and other tasty food options consistently won positive remarks. Culinary excellence extended beyond breakfast with several mentions of delicious dishes served at dinner as well.
Despite the overwhelmingly positive feedback, a few guests mentioned that the breakfast could become monotonous over longer stays with some calling out for more variety. Additionally, there were occasional comments regarding the temperature of warm dishes which could sometimes be colder than expected.
Overall, the breakfast at Omnia Hotel Relax & Wellness was highly regarded for its abundance, variety and tastefulness, contributing significantly to the guests' positive experiences. The friendly and helpful service added to the compelling dining experience, making it a standout feature of the hotel.
Dinner
However, diners often found the dinner menu to be limited and repetitive, especially concerning vegetarian options and choices for children. Some guests felt the selection was inadequate for extended stays and yearned for a more extensive and varied menu. There were also reports of higher prices not matching the quality of the food, as well as inconsistencies in service professionalism and cleanliness.
While many appreciated the overall food quality, including breakfast, lunch and dinner, others critiqued the dinner included in the half-board package as lacking creativity and variety. The restaurant's atmosphere, service and lighting received mixed reviews and there were multiple mentions of a small menu and high prices not aligning with the food quality.
In conclusion, while the dining experience at Omnia Hotel Relax & Wellness is generally well-regarded for its tasty and well-prepared food, areas such as menu variety, value for money and service quality present opportunities for improvement to enhance guests' overall dining satisfaction.
Rooms
Common room amenities include small coffee machines, fridges and kettles. Balconies offering views of the surrounding nature are a noted delight, adding to the overall pleasant experience. The bathrooms, often large and equipped with walk-in showers, are modern and attractively designed with fluffy towels and fully stocked toiletries adding to the comfort.
Beds are generally considered comfortable, contributing to a restful stay and guests appreciated the clean, airy atmosphere. Slippers and bathrobes are thoughtfully provided in many rooms, although a few reviews noted occasional lapses in restocking.
Criticisms were minor but noteworthy; some rooms were described as dusty, smaller or lacking air conditioning units, making them uncomfortably hot at times. A few guests mentioned issues like broken wardrobe doors or non-functioning equipment such as refrigerators and televisions.
Despite these minor issues, the overall sentiment is overwhelmingly positive. The spacious, clean and modern rooms, combined with the excellent service, make the Omnia Hotel Relax & Wellness a highly recommended choice for travelers seeking comfort and elegance in their accommodations.
Beds
Cleanliness
However, there are some recurring issues that guests point out. Occasionally, room cleaning seems superficial with dust and poorly maintained carpets being noted by several reviewers. Bathrooms also receive mixed reviews with some visitors mentioning that they were not cleaned regularly or thoroughly. Specific problems such as a strange smell from the showers, dusty furniture and stained carpets were also reported.
Despite these occasional lapses in cleanliness, the majority of guests find the environment pleasant and the cleanliness satisfactory. The hotel staff's efforts in maintaining the property clean and tidy are generally appreciated, enhancing the overall positive experience for most visitors.
In summary, while the hotel does receive some criticism regarding detailed cleanliness, the general consensus is that Omnia Hotel Relax & Wellness takes cleanliness seriously, providing a largely clean and comfortable stay for its guests.
Staff
Several individual staff members are mentioned by name for their excellent service, indicating a personal and attentive approach. The restaurant and bar staff also receive accolades for their courteous and attentive service, although a few reviews note inconsistencies with certain restaurant staff being impolite or aggressive.
Overall, the general consensus is that the staff at Omnia Hotel contribute significantly to a positive guest experience with numerous mentions of their willingness to help and their pleasant demeanor. However, sporadic mentions of unfriendly receptionists and less-than-ideal service in specific areas like the spa suggest that there may be occasional lapses in the otherwise excellent service standard.
Wi-Fi
However, not all the feedback is glowing. There have been mentions of occasional interruptions and unstable connections that adversely affect both internet usage and smart TV functionality. Some guests experienced inconsistent WiFi signals, which sometimes rendered the internet practically unusable. Despite these hiccups, when the WiFi works well, it is generally described as very good and efficient, contributing to a pleasant stay at the hotel.
Spa
However, the wellness zone is on the smaller side and occasionally felt cramped. While the sauna received high marks for being superb, it was sometimes deemed a tricky spot to find relaxation, particularly when fully booked. Guests also found certain aspects like the jacuzzi being cold and the pool water not always fresh. Despite these critiques, the overall sentiment towards the spa facilities was positive with many finding them to be a lovely and relaxing part of their stay.
While the additional fees for some services and the need to book massages days in advance were noted downsides, the majority viewed the spa charges as reasonable. For those seeking a quiet, modern and functional wellness retreat, Omnia’s spa caters well, though it might not suit those looking for a more expansive or family-oriented experience.
Pool
Parents particularly praised the child-friendly aspects, such as a separate children's pool area and a part of the pool dedicated to toddlers. The heated pool and whirlpool provide a relaxing retreat, especially appreciated post-skiing. Visitors frequently acknowledged the enjoyable and pleasurable experience of using the pools, particularly during less crowded times.
However, certain concerns were voiced about the pool conditions. Many repeated mentions of cold water in the pool, especially during winter months, detracted from the overall enjoyment. Some guests also experienced closures of the pool and jacuzzi, which impacted their stay. The indoor pool area was sometimes described as too chilly and there were occasional complaints about the chemical smell and stale water. Additionally, the pool size was noted as small and not always accurate to photos, making it crowded during peak hours.
Overall, the hotel's pool area provides a mix of relaxation and fun, particularly appealing for families with children, though improvements in water temperature and availability could enhance the experience further.
Tennis
Family
The hotel impresses with its child-centric facilities, including a pool that the youngest guests love to splash around in, a beautiful children's playroom and a kids' corner. On rainy days, the indoor activities keep children entertained, ensuring smiles all around. Face painting and cartoonist activities add to the fun and there's also a children's playground, though it’s somewhat limited.
Parents commend the hotel's family-friendly atmosphere and practical layout, ideal for relaxation. The hotel’s proximity to a ski bus and good routes for walks make it a good starting point for family outings.
Despite minor glitches like some small technical problems and noise from other families, the staff maintain a high level of professionalism and helpfulness, ensuring a comfortable and welcoming stay. The experience is generally positive, making Omnia Hotel Relax & Wellness highly recommended for families with children looking for a relaxing and enjoyable getaway.
4 Star
However, there were widespread concerns about the hotel's alignment with four-star standards. Comments frequently pointed out the lack of expected amenities and criticized the breakfast as uninspired and substandard. Cleanliness and bedding were also mentioned as areas needing improvement. Additionally, some guests noted the obsolescence of the hotel and expressed disappointment over the limited TV and fitness facilities, which they felt were not up to par for a four-star establishment.
In summary, while 'Omnia Hotel Relax & Wellness' offers a great location, quality room facilities and commendable service, there is a consistent mention of its need to enhance various elements to truly meet the expectations of a four-star hotel.
Business
Accessible
Heated Pool
Indoor Pool
Honeymoon
Romantic
Dog Friendly
Guests have shared that dogs up to 25 kg are allowed in the hotel and there is also the possibility to bring larger dogs. The dog-friendly environment ensures that they are comfortably accommodated without causing disturbances to other guests. The hotel maintains specific facilities, such as a separate room for dogs, which adds to the comfort and convenience for pet owners.
However, some reviewers mentioned that the surcharge for pets can be higher than expected with one noting it to be 50% more costly than listed in the app and another citing a €15 per night charge. Despite this, many guests felt that their dogs were welcomed and treated well throughout their stay, making it a favorable choice for those looking to travel without leaving their pets behind.
Yes, Omnia Hotel Relax & Wellness has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Omnia Hotel Relax & Wellness.
Yes, Omnia Hotel Relax & Wellness welcomes dogs.
No, parking facilities aren't available at Omnia Hotel Relax & Wellness.
No, Omnia Hotel Relax & Wellness doesn't have a gym.
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