Areen Airport
Jeddah
21.62159400,
39.17517700
,
4432 Sultan Ibn Salman 4432-4471 Sultan Ibn Salman,jeddah 23534
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Summary of reviewsThe Areen Hotel Airport is favored by travelers primarily for its strategic location near Jeddah International Airport, adding significant convenience for those on business trips or connecting flights. Its proximity to essential amenities like markets, restaurants and malls further enhances its appeal. Clean, soundproof rooms contribute positively to the overall guest experience, making it a practical choice for short stays.
The breakfast offering, though appreciated for its occasional early availability and cleanliness, receives mixed reviews for its lack of variety and quality. Conversely, dinner experiences, particularly dishes like Indian biryani, get praise despite limited availability and operating hours.
Rooms at the hotel are noted for their cleanliness, comfort and spaciousness, while some comments highlight issues like room size, occasional odors and maintenance problems. The general cleanliness of the property is commended, although some areas could benefit from more consistent cleaning standards.
Staff at Areen Hotel Airport generally receive positive feedback for their friendliness and helpfulness with particular praise for certain employees who consistently provide outstanding service. However, there are mentions of occasional shortcomings in staff training and efficiency.
Free Wi-Fi at the hotel is generally strong and fast, though some guests have reported unreliable connections. The rooftop pool offers pleasant city views and clean facilities although its narrow size and unavailability of certain amenities like a hot tub can be limiting.
Parking options are varied and free, but can be tight and sometimes challenging to navigate, especially during peak times. For families, the hotel provides helpful amenities and a welcoming atmosphere, making it a suitable choice for those traveling with children. The beds are widely praised for their comfort and cleanliness, contributing to a restful stay despite some minor issues reported.
Overall, while Areen Hotel Airport has elements that delight and satisfy guests, particularly its location and staff service, there are areas—such as breakfast variety, room maintenance and parking organization—that could use considerable improvement. The general consensus among guests suggests that while the hotel presents itself as a four-star establishment, a three-star rating might be more fitting.
Categories
The breakfast offering, though appreciated for its occasional early availability and cleanliness, receives mixed reviews for its lack of variety and quality. Conversely, dinner experiences, particularly dishes like Indian biryani, get praise despite limited availability and operating hours.
Rooms at the hotel are noted for their cleanliness, comfort and spaciousness, while some comments highlight issues like room size, occasional odors and maintenance problems. The general cleanliness of the property is commended, although some areas could benefit from more consistent cleaning standards.
Staff at Areen Hotel Airport generally receive positive feedback for their friendliness and helpfulness with particular praise for certain employees who consistently provide outstanding service. However, there are mentions of occasional shortcomings in staff training and efficiency.
Free Wi-Fi at the hotel is generally strong and fast, though some guests have reported unreliable connections. The rooftop pool offers pleasant city views and clean facilities although its narrow size and unavailability of certain amenities like a hot tub can be limiting.
Parking options are varied and free, but can be tight and sometimes challenging to navigate, especially during peak times. For families, the hotel provides helpful amenities and a welcoming atmosphere, making it a suitable choice for those traveling with children. The beds are widely praised for their comfort and cleanliness, contributing to a restful stay despite some minor issues reported.
Overall, while Areen Hotel Airport has elements that delight and satisfy guests, particularly its location and staff service, there are areas—such as breakfast variety, room maintenance and parking organization—that could use considerable improvement. The general consensus among guests suggests that while the hotel presents itself as a four-star establishment, a three-star rating might be more fitting.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Outdoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Hotel with Heated Pool
About Areen Airport
License: 10008276
Guest Reviews
Location
Breakfast
Many guests noted the need for more variety and better presentation, expressing that the limited selections, particularly in terms of bread and other staples, did not meet their expectations. There were also mentions of the absence of European breakfast options and lack of coffee, which disappointed some guests.
Service-related issues were also highlighted, including the unavailability of certain items, slow procedures and occasional cancellations due to the absence of a chef. However, there were instances where staff went out of their way to organize early morning breakfasts, which was appreciated by guests.
Despite these drawbacks, some guests found the breakfast to be of good value for the price paid, especially when included with the room reservation. The breakfast room's lack of windows and overall basic setup were noted, but the cleanliness and effort put into maintaining it were positively remarked upon.
Overall, while the breakfast at Areen Hotel Airport has its strengths, it appears to require significant improvements in variety, service and overall quality to meet the expectations of a broader range of guests.
Dinner
On a brighter note, those who managed to experience dinner at the hotel had positive things to say. Guests who tried dishes like chicken and Indian biryani described it as a notable highlight and the dinner service received praise for its quality. It's clear that while there are areas for improvement, there are also aspects of the dining experience that guests found enjoyable. Morad's skills as a barista were mentioned positively, indicating a good experience with beverages.
Overall, those looking to dine at the hotel may want to clarify the dinner options in advance and be prepared for potential limitations. The quality of food served, particularly the Indian biryani, received accolades, suggesting a worthwhile experience if available.
Rooms
Several guests admired the spaciousness of certain rooms, highlighting their cleanliness and the appealing décor, which includes beautifully coordinated carpets, curtains and furniture. There was also appreciation for the room cleanliness upon arrival, as well as the friendly and accommodating hotel staff.
However, the reviews also pointed out several issues. A recurring concern was the small room size with many describing the rooms as narrow or cramped. Some rooms were reported to have a bad smell, either of cigarettes or mustiness. There were complaints about the rooms not being clean with instances of hair found on pillows, sinks and poor air fresheners. Noise was another significant issue, attributed to either the hotel's location or poor window insulation.
Inadequate room amenities were mentioned, such as the absence of towels, a microwave and some non-functioning sockets. Guests also noted discrepancies between the room photos on booking platforms and their actual condition, mentioning worn-out furniture and outdated bathrooms.
In summary, while some guests found the accommodations satisfactory, enjoying clean and comfortable rooms with good service, others were disappointed with the room size, cleanliness issues and maintenance problems.
Beds
However, there are also mentions of less favorable experiences. Some guests noted issues with the beds, including dirty bed sheets, moist linens and broken bed frames. Requests for extra beds were sometimes met with dissatisfaction, particularly when these lacked essential bedding items like pillows and blankets. Despite these negative remarks, the overall sentiment toward the bed comfort and quality at Areen Hotel Airport leans positive, as many guests found them to be a defining factor for a pleasant overnight stay.
Cleanliness
The hotel's facilities are often described as clean and comfortable. Soundproofing ensures a peaceful stay and the hotel maintains high standards of overall cleanliness. Many visitors commend the hotel for its luxurious and elegant ambiance, alongside excellent reception and ethical cleaning service staff. The daily room cleanliness is appreciated, though some found it inconsistent.
However, not all feedback is positive. Some guests report issues with cleanliness, particularly in the bathrooms and carpets. Situations were mentioned where rooms had not been thoroughly cleaned with some experiencing unpleasant odors, mold or dirty water. These instances are less frequent but notable.
Overall, the hotel is strongly favored for its cleanliness organization and comfort with most guests having a satisfying experience. Nonetheless, there are occasional concerns about certain facilities needing better maintenance and cleaning practices to ensure a consistently high standard across all aspects of the hotel.
Staff
However, there were also several critiques pointing to areas needing improvement. Some guests reported encounters with unfriendly or inexperienced staff, emphasizing that the receptionists sometimes lacked basic training and English proficiency. Issues such as staff using mobile phones during work, rarely smiling and slow service during peak times were noted as well. Despite these criticisms, the positive reviews often outbalanced the negatives with many guests appreciating the staff's overall cooperative nature and commitment to customer satisfaction.
In summary, while the Areen Hotel Airport has room for improvement in staff training and consistency, many guests found the service to be exemplary, particularly from specific staff members who went above and beyond to ensure a pleasant stay.
Wi-Fi
Pool
Parking
Guests have noted that the entrance and exit to the parking areas, particularly the lower ones, can be complex and sometimes unpaved, making them difficult for cars. Additionally, some parking areas require contacting reception to open, leading to potential delays. The hotel's underground parking also has issues with space availability and entry difficulty.
Despite these drawbacks, the hotel does provide parking options that many find satisfactory. However, the parking can become crowded and the overall experience may vary depending on the hotel's occupancy at the time of the visit.
Family
Children have particularly enjoyed their stay with some even being treated to chocolates by the considerate staff. The hotel is described as a great choice for families with free children's support provided, adding to its appeal. While there are mixed remarks about its suitability for hosting families due to occasional noise from wedding events and some structural inconveniences, the general sentiment leans towards it being a suitable place for families, especially for those facing long layovers or visiting the city.
In summary, Areen Hotel Airport offers various positive aspects for family stays, reinforced by helpful staff, comfortable accommodations for children and thoughtful family-oriented services.
4 Star
While the amenities and services might not fully align with the higher expectations of a four-star rating - such as the below-average buffet and breakfast - there is recognition of efforts towards quality by the hands-on involvement of the owner aiming for better service. The hotel's presentation is undoubtedly charming, though prospective visitors might temper their expectations regarding four-star classification based on international standards.
Business
While the hotel may have faced some challenges with long check-in times and invoicing processes, the overall experience remains positive for business users who find the environment conducive to their work needs. The hotel embraces a sustainable business concept, promising an eco-friendly stay that aligns with modern business ethics.
Despite the absence of mentioned business facilities, guests find the hotel complete with the peace and tranquility necessary for their professional tasks. Its proximity to the airport is particularly noted as a benefit for those on short business visits. Overall, Areen Hotel Airport proves to be a convenient and practical option for business travelers.
Accessible
Outdoor Pool
Indoor Pool
Romantic
Yes, Areen Airport has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Outdoor Pool.
Yes, a spa is available at Areen Airport.
No, Areen Airport doesn't allow dogs.
Yes, parking facilities are available at Areen Airport.
No, Areen Airport doesn't have a gym.
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