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Summary of reviewsEl Despertar Hotel in Jericho is highly praised for its prime location, offering a perfect blend of convenience and tranquility. Guests find its central position ideal for exploring the town's main square, plaza, restaurants and cafes, yet appreciate its peaceful setting on a quiet street, making it an excellent base for both relaxation and exploration.
The hotel's breakfast receives consistent accolades for its deliciousness, variety and generous servings, often highlighted as a top experience during travel in Colombia. The open-air terrace provides a pleasant view while dining, enhancing the breakfast experience. While some guests note room for improvement in variety, the overall consensus is overwhelmingly positive.
Rooms at El Despertar are spacious, clean and beautifully decorated with a mix of colonial and modern styles, offering a comfortable and elegant ambiance. The cleanliness is impeccable with daily cleaning and strict disinfection measures, especially noteworthy during the Covid-19 pandemic. The bedding is especially comfortable and the rooms provide a restful and enjoyable stay, although some may lack amenities like fridges and TVs and certain rooms may be noisier or lack views.
The staff at El Despertar is frequently highlighted for their friendliness, attentiveness and professionalism. Guests appreciate the welcoming and efficient service with special mentions of specific staff members and the owner for their dedication and helpful recommendations. This exceptional service significantly enhances the overall guest experience.
The hotel offers free WiFi, which is generally reliable and appreciated by guests. While some note occasional weak signals, the majority find the connection satisfactory.
The spa, offering a scenic mountain view, is another well-regarded feature. The jacuzzi and massage services receive high praise, although some practical issues like lukewarm water and slippery floors are noted. Despite these minor concerns, the spa's serene atmosphere and therapeutic services are appreciated.
Lastly, the beds are repeatedly praised for their comfort and cleanliness, contributing to a restful and satisfying stay. The quality of the bedding ensures a pleasant sleep experience, making El Despertar Hotel a reliable choice for comfort and relaxation.
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