Yamagata Kaku Hotel & Spa
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Summary of reviewsYamagata Kaku Hotel & Spa is praised for its strategic location, providing easy access to Jiaoxi Train Station and bus stations within a few minutes' walk, making it perfect for exploring the area. The hotel is surrounded by local markets, eateries and night markets, making it a practical and vibrant choice for travelers. The proximity to various conveniences such as 7-11 and several izakayas enhances the overall convenience for guests.
Breakfast at the hotel is frequently highlighted as a notable feature with guests enjoying the variety and quality of the food, especially the Japanese-style set meals, self-service salad bar, fresh fruits, homemade yogurt and pastries. Guests also appreciate the picturesque views from the high-rise restaurant. Despite minor criticisms about menu variety for extended stays, the breakfast experience is generally well-received.
The dining experience at the hotel offers mixed reviews with the ramen restaurant on the ground floor standing out positively for its delicious offerings. The set dinners are also praised for their taste and generous portions, though some guests felt the service pace and prices could be improved.
The hotel's rooms are highly praised for their cleanliness, spaciousness and comfort. Guests appreciate the thoughtful amenities, including free snacks, drinks and comfortable slippers. The well-designed rooms feature large comfortable beds, spacious bathrooms with efficient drainage and wonderful views from balconies and large windows. The soundproofing and quiet ambiance further contribute to a relaxing stay.
The cleanliness of the hotel is consistently praised with guest rooms and public bathhouses being well-maintained. The impeccable cleanliness of the facilities and the thorough housekeeping services enhance the comfortable and hygienic environment.
The staff at Yamagata Kaku Hotel & Spa receive high praise for their friendliness, helpfulness and professionalism. Guests frequently highlight the attentive and thoughtful service provided by the hotel staff, ensuring a warm and welcoming experience. The staff's enthusiasm and ability to anticipate and address special needs contribute significantly to the positive guest experience.
While the WiFi service receives mixed feedback with periods of strong and fast connectivity interspersed with weaker signals, especially in certain areas, the overall experience remains adequate for most guests.
The spa experience at Yamagata Kaku Hotel & Spa is exceptional, featuring clean and comfortable public hot spring facilities with multiple temperature pools and a Japanese aesthetic. The private and public bathhouses provide spacious and relaxing environments, further enhanced by the attentive and conscientious staff.
For families, the hotel is highly accommodating, offering family-friendly rooms and amenities such as children's yukata, baby bath sets and additional sushi servings during breakfast. The child-friendly public bath facilities and game room with Nintendo Switch consoles add to the family appeal, making it a pleasant choice for families.
The beds at the hotel are highly rated for their comfort with many guests highlighting the ideal firmness and cozy bedding. While there are occasional mentions of slight inconsistencies with bed and pillow firmness, overall satisfaction with the sleeping experience is high.
In summary, Yamagata Kaku Hotel & Spa stands out for its excellent location, comfortable accommodations, high standards of cleanliness and exceptional service, making it a highly recommended choice for a relaxing and enjoyable stay in Jiaoxi.
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Breakfast at the hotel is frequently highlighted as a notable feature with guests enjoying the variety and quality of the food, especially the Japanese-style set meals, self-service salad bar, fresh fruits, homemade yogurt and pastries. Guests also appreciate the picturesque views from the high-rise restaurant. Despite minor criticisms about menu variety for extended stays, the breakfast experience is generally well-received.
The dining experience at the hotel offers mixed reviews with the ramen restaurant on the ground floor standing out positively for its delicious offerings. The set dinners are also praised for their taste and generous portions, though some guests felt the service pace and prices could be improved.
The hotel's rooms are highly praised for their cleanliness, spaciousness and comfort. Guests appreciate the thoughtful amenities, including free snacks, drinks and comfortable slippers. The well-designed rooms feature large comfortable beds, spacious bathrooms with efficient drainage and wonderful views from balconies and large windows. The soundproofing and quiet ambiance further contribute to a relaxing stay.
The cleanliness of the hotel is consistently praised with guest rooms and public bathhouses being well-maintained. The impeccable cleanliness of the facilities and the thorough housekeeping services enhance the comfortable and hygienic environment.
The staff at Yamagata Kaku Hotel & Spa receive high praise for their friendliness, helpfulness and professionalism. Guests frequently highlight the attentive and thoughtful service provided by the hotel staff, ensuring a warm and welcoming experience. The staff's enthusiasm and ability to anticipate and address special needs contribute significantly to the positive guest experience.
While the WiFi service receives mixed feedback with periods of strong and fast connectivity interspersed with weaker signals, especially in certain areas, the overall experience remains adequate for most guests.
The spa experience at Yamagata Kaku Hotel & Spa is exceptional, featuring clean and comfortable public hot spring facilities with multiple temperature pools and a Japanese aesthetic. The private and public bathhouses provide spacious and relaxing environments, further enhanced by the attentive and conscientious staff.
For families, the hotel is highly accommodating, offering family-friendly rooms and amenities such as children's yukata, baby bath sets and additional sushi servings during breakfast. The child-friendly public bath facilities and game room with Nintendo Switch consoles add to the family appeal, making it a pleasant choice for families.
The beds at the hotel are highly rated for their comfort with many guests highlighting the ideal firmness and cozy bedding. While there are occasional mentions of slight inconsistencies with bed and pillow firmness, overall satisfaction with the sleeping experience is high.
In summary, Yamagata Kaku Hotel & Spa stands out for its excellent location, comfortable accommodations, high standards of cleanliness and exceptional service, making it a highly recommended choice for a relaxing and enjoyable stay in Jiaoxi.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Spa facilities:
Thermal pool(s)
Spa facilities opening hours: 8:00-11:00 and 14:00-22:00
Cost for using spa facilities: Free for guests
Show more...Family Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
About Yamagata Kaku Hotel & Spa
License: 宜蘭縣旅館253號/43800306/福泰國際旅館管理顧問股份有限公司礁溪分公司
Guest Reviews
Location
Situated between the bustling old and new Jiaoxi market, the hotel is surrounded by eateries and night markets, providing a taste of local culture right at its doorstep. The convenience extends to parking facilities, simplifying the experience for those arriving by car. The location not only ensures tranquility but also keeps you connected to the vibrant downtown area with shops and local attractions within walking distance.
Overall, Yamagata Kaku Hotel & Spa offers a strategic base for both relaxation and easy navigation through Jiaoxi's commercial and scenic spots, making it a highly recommended choice for travelers.
Breakfast
Diners also appreciate the stunning views from the high-rise restaurant, adding a scenic delight to their morning routines. There are mentions of the breakfast being served in a unique set-menu style with a semi-buffet option, allowing guests to have a personalized dining experience. Some found the portion sizes to be generous, almost brunch-like, while others noted the variety and special main dishes available.
However, a few guests expressed concerns about the limited variety and repetitive nature of the menu if staying for multiple days. There are also comments noting that improvements could be made regarding flavor and refinement of some dishes. Despite these occasional criticisms, the breakfast at Yamagata Kaku Hotel & Spa generally receives positive reviews with many guests highlighting the attentive service and the delightful ambiance of the dining area.
Dinner
The ramen restaurant on the ground floor stood out as a popular choice, praised for its delicious ramen and fried tofu, making it a great option for a quick and light dinner. Guests appreciated the variety of food choices around the hotel, including several izakayas nearby.
Breakfast at the hotel is ordered from a menu rather than being self-service with the main dishes changing according to the seasons, though opinions on its taste varied. Some suggested improvements for the breakfast seating area to enhance comfort.
Overall, while the dining experiences at Yamagata Kaku Hotel & Spa receive mixed feedback, the quality of the ramen and the attentive service stand out as highlights.
Rooms
Guests also enjoy the excellent soundproofing and quiet nature of the rooms, which add to the relaxing ambiance of the hotel. Many reviews mention the soft lighting and simple furnishings, which contribute to a cozy atmosphere. High-quality amenities and facilities, such as hairdryers and smart toilets, further enhance the guest experience.
Rooms with balconies and large floor-to-ceiling windows offer wonderful views, including scenic mountain vistas and glimpses of Gui Shan Island. Despite a few comments about minor layout and design issues, the overall consensus is that the rooms at Yamagata Kaku Hotel & Spa provide a comfortable, clean and luxurious stay with most guests leaving highly satisfied and likely to recommend the hotel.
Beds
Guests appreciated the spaciousness of the beds with some noting that the oversized blankets were perfect for two people. Despite the comfort, there were a few mentions of the beds being either too hard in some cases or the pillows being too soft or too hard, suggesting a slight inconsistency in the sleeping experience. However, overall satisfaction was high with many guests recounting having some of the best night's sleep during their trip.
In addition to the beds, the hotel's room amenities like slippers, which were described as super comfy and of good quality, further contributed to the comfortable stay. There were a few concerns, such as limited sockets by the bedside and isolated noise disturbances that affected babies, but these did not overshadow the general consensus of a restful and comfortable experience provided by the beds at this hotel.
Cleanliness
The hotel boasts modern, clean facilities throughout, affirming a sense of security and enjoyment for its guests. The overall hotel environment, including the common areas and restaurant, is similarly tidy and clean. Housekeeping services are highlighted for their thoroughness and attention to detail, ensuring no corner is left dusty.
A few minor issues were noted, including dust in some areas and specific instances where cleanliness could be improved. However, these do not overshadow the majority of positive feedback regarding the hotel's cleanliness. The friendly staff further enhance the welcoming and hygienic environment, making Yamagata Kaku Hotel & Spa a recommended choice for a comfortable and clean stay.
Staff
The hotel's service personnel across various departments—including reception, dining, cleaning and security—are praised for their politeness and proactive assistance. The detailed and thorough explanations provided by the staff, especially during check-in and room orientation, contribute to a smooth and pleasant guest experience. Many reviews mention the excellent, enthusiastic and friendly attitude of the staff, which significantly enhances the overall stay.
Additionally, the professionalism and courteousness of the staff are underscored with particular appreciation for their customer-first approach and ability to anticipate and address special needs. The service quality, which includes responding promptly to inquiries and providing detailed information, is consistently described as outstanding. The positive and welcoming demeanor of the receptionists and other hotel staff leaves a lasting impression on guests, encouraging repeated visits.
Despite an isolated mention of needing improvements in certain areas such as security and specific restaurant staff, the overall feedback about the service at Yamagata Kaku Hotel & Spa is overwhelmingly positive, showcasing an exemplary standard of hospitality.
Wi-Fi
Spa
The indoor hot spring pool is particularly notable, offering a balcony for fresh air, while the public pool maintains a high standard of cleanliness and tidiness. Both the private and public hot spring areas provide large, comfortable spaces ideal for unwinding. The public bathhouses are beautifully designed and spacious, ensuring a comfortable soaking experience.
The hotel's unique handmade courses add an interesting touch to the stay and the tranquil environment provides a peaceful retreat amidst a busy location. The conscientious staff and the variety of delicious breakfast options, including a delicate Japanese-style breakfast, further enhance the overall experience. The hotel stands out as a luxurious hot spring destination in Jiaoxi, combining excellent facilities with impeccable service and comfort.
Family
The service staff at Yamagata Kaku Hotel & Spa are attentive and accommodating, providing helpful information and promptly addressing any concerns. For younger guests, the hotel provides special touches such as children's yukata, baby bath sets and even additional sushi servings during breakfast. These thoughtful details reflect the hotel's commitment to taking care of its younger visitors.
Despite some comments about the hotel's suitability for families, the overall atmosphere is notably family-oriented. Guests have appreciated the child-friendly public bath facilities and ample bathroom amenities, enhancing the convenience for families with small children. The hotel also features a game room on the third floor with multiple Nintendo Switch consoles, which is a hit for both parents and kids looking for interactive fun.
In terms of activities, the hotel occasionally organizes events such as DIY Christmas decorations, which are well-received by children. While there could be more extensive children's amusement facilities, the current offerings make for a pleasant stay. Overall, Yamagata Kaku Hotel & Spa stands out as a comfortable and considerate option for families looking to enjoy a relaxing stay paired with thoughtful amenities for children.
Business
Luxury
In addition to the physical amenities, the service quality stands out. The staff are noted for their kindness and professionalism, ensuring that guests feel respected and valued throughout their stay. The hotel also boasts an exceptional shower system, offering adjustable heat and various settings to tailor the bathing experience precisely to the guest's preferences.
A room with a view of Guishan Island comes highly recommended, adding a visual treat to the already luxurious surroundings. Despite one or two mentions of discomfort related to bedding, the overall sentiment remains overwhelmingly positive. The combination of luxurious amenities and exceptional service at a high CP (cost-performance) value makes Yamagata Kaku Hotel & Spa a standout choice for travelers seeking a high-end stay in Japan.
Romantic
No, Yamagata Kaku Hotel & Spa doesn't have any pool.
Yes, a spa is available at Yamagata Kaku Hotel & Spa. For more information, read the answers to the Spa questionnaire
No, Yamagata Kaku Hotel & Spa doesn't allow dogs.
No, parking facilities aren't available at Yamagata Kaku Hotel & Spa.
Yes, Yamagata Kaku Hotel & Spa has a gym.
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