World > Middle East > Saudi Arabia > Jizan > Hotels in Jizan > Novotel Jazan

Novotel Jazan

Jizan , King Fahd Bin Abdul Aziz Road South Corniche Gizan City (Show on Map)

8.7

Very Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

Info

Summary of reviewsNestled along the picturesque shores of Jazan, Novotel Jazan boasts a prime location directly overlooking the tranquil Red Sea. Its strategic placement offers easy access to the airport, city center, malls, restaurants and various attractions such as the North and South Corniche. Guests frequently highlight the serene ambiance and captivating sea vistas, enhancing their overall experience. Alongside exceptional cleanliness, comfortable rooms and comprehensive services, Novotel Jazan stands out as an ideal destination, further augmented by its professional and friendly staff.

The breakfast at Novotel Jazan garners positive remarks for its excellent variety, delicious taste and beautiful presentation with guests enjoying the diverse menu and scenic sea view setting. Quality service from the staff further elevates the dining experience. However, there are suggestions for improvement regarding cleanliness, menu variations and the inclusion of breakfast in the room price.

Dinner experiences vary with some visitors enjoying the buffet and seafood restaurant, while others cite limited options and poor taste as areas needing enhancement. Despite this, cleanliness and service remain consistent highlights.

Rooms at Novotel Jazan receive high praise for their cleanliness, spaciousness and comfort. Guests appreciate the elegant design and breathtaking sea views. However, there are occasional maintenance issues and room sizes sometimes disappoint. Overall, the rooms offer a pleasant and comfortable stay with efficient room service and soundproofing.

The hotel's exceptional cleanliness extends across its rooms and communal areas, contributing to a serene and quiet environment. Occasional areas for improvement in deep cleaning and housekeeping services are noted, but the overall cleanliness standard is highly commendable.

Staff at Novotel Jazan receive glowing reviews for their friendliness, professionalism and responsiveness, significantly enhancing the guest experience. While there are minor inconsistencies, the warm and courteous treatment from the staff is a standout feature.

The complimentary Wi-Fi generally meets guests' needs with smooth connectivity for streaming services, though some experience weak reception and occasional slow speeds.

The spa facilities offer appealing amenities like a sauna, jacuzzi and beauty salon services, though there is room for improvement in availability and quality, particularly regarding massage services.

The gym is well-equipped, though guests suggest a larger space and better maintenance. Despite this, the fitness amenities are functional and appreciated.

The pool is a major attraction, appreciated for its maintenance, safety and supervision. However, restrictive operating hours and occasional maintenance issues can affect the experience. Guests also highlight the need for specific amenities like women-only swim times.

Parking is generally accessible and convenient with both underground and outdoor options. While some report maintenance needs and narrow entrances, most guests appreciate the availability and security of the parking facilities.

Families find Novotel Jazan highly suitable with amenities like a children’s pool and playroom. The calming environment and family-oriented atmosphere make it an ideal retreat, ensuring a comfortable and memorable stay for all.

Overall, Novotel Jazan impresses with its prime location, stunning sea views, commendable cleanliness and exceptional staff, making it a favored choice among travelers to Jazan.
Show more

Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Room Types

Superior King Room with Pool View Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as pool views. The unit has 2 beds.

Executive Room with Pool View Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as pool views. The unit has 2 beds.

Superior King Room with Sea View Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as sea views. The unit has 2 beds.

Executive Room with Sea View Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as sea views. The unit offers 2 beds.

Superior Suite with Sea View This suite features a hot tub. Featuring a private entrance, this spacious suite also comprises 1 separate bedroom and 1 bathroom with a bath and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 2 beds.

Superior Suite with Pool view Guests will have a special experience as this suite provides a hot tub. Featuring a private entrance, this spacious suite also is comprised of 1 separate bedroom and 1 bathroom with a bath and a hairdryer. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 2 beds.

Superior Twin Room with Sea View Featuring free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as sea views. The unit has 3 beds.

Superior Twin Room with Pool View Offering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers. The air-conditioned twin room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as pool views. The unit has 3 beds.

Standard Double Room Providing free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit offers 2 beds.

Superior Double Room with Sea View - Accessible Featuring free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as sea views. The unit has 1 bed.

Royal Suite Red with Sea View This suite features a hot tub. Boasting a private entrance, this spacious suite also features 1 bedroom, a seating area and 2 bathrooms with a bath and a shower. The well-fitted kitchen has a stovetop, a refrigerator, an oven and a microwave. The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a dining area as well as sea views. The unit has 1 bed.

About Novotel Jazan

License: 10000731

Guest Reviews

8.7

Very Good

Location

Nestled along the picturesque shores of Jazan, the Novotel Jazan stands out with its prime location directly overlooking the tranquil sea. The hotel’s strategic placement is not only close to the airport and the city center but also conveniently near malls, restaurants and various attractions like the North and South Corniche, boat marinas and yachts. Many guests highlight the serene ambience, noting its perfect balance away from the city’s hustle and bustle, providing both peace and easy access to essential services.

The views from the hotel, particularly those facing the Red Sea, are a prominent feature that receives considerable praise. These captivating sea vistas contribute significantly to the overall experience, offering a sense of calm and luxury perfectly in line with the hotel's upscale aura. Coupled with the exceptional cleanliness, comfortable rooms and comprehensive services, Novotel Jazan makes for a compelling choice in Jazan city.

The accessibility of the location, combined with the professional and friendly staff, further enhances the appeal, making it a favorite among travelers. Whether it’s the ease of entry and exit, the proximity to the port and various amenities or the beautiful and thoughtful design of the space, Novotel Jazan consistently impresses with its seamless blend of convenience and aesthetic appeal.

Breakfast

At Novotel Jazan, the breakfast experience is a mixed bag according to guest reviews. Many visitors praise the breakfast for its excellent variety, delicious taste and beautiful presentation. Guests frequently highlight the diverse and extensive menu with some describing the breakfast as fantastic, very enjoyable and a real treat with multiple options to choose from.

The quality of service from the staff is also a repeated positive note with special mentions of commendable staff members enhancing the breakfast experience. The breakfast buffet's setting, complete with a scenic sea view, adds to the overall enjoyment for many guests.

However, there are noteworthy areas for improvement. Some guests feel the breakfast doesn't match the high standards of a luxury hotel, citing issues like cleanliness, repetitive dishes and the presence of flies and insects. The freshness of certain items like fruit and cheese has also been questioned. Additionally, the high cost of breakfast and the fact that it is not always included in the room price is a point of contention for some.

Despite these criticisms, the general consensus leans towards a positive breakfast experience, particularly appreciating the varied and delicious offerings. Areas needing attention, such as cleanliness and more frequent menu changes, could greatly enhance the overall dining experience at Novotel Jazan.

Dinner

The dinner experience at Novotel Jazan receives mixed reviews from guests. Many visitors appreciated the good buffet breakfast and dinner, praising the variety of meals offered. The seafood restaurant is frequently mentioned and the dishes there are considered delicious by some.

However, several guests were less enthusiastic about the dinner buffet, citing limited options and poor taste. Many found the food to be of low quality and had a disappointing dining experience overall. A few reviewers specifically pointed out that the dinner buffet is not the best option due to the limited variety and the delays in replenishing food. Additionally, there were complaints about high prices for food and beverages, which some felt did not align with the luxury atmosphere of the hotel. Both the main restaurant and the Café Hala were noted for their expensive pricing.

Cleanliness and service at the restaurant garnered positive comments, though there were occasional issues with flies, particularly in the lobby area. Overall, while the varying opinions reflect subjective experiences, the consensus indicates that there is room for improvement in both the variety and quality of dinner options at Novotel Jazan.

Rooms

The guest reviews for the rooms at Novotel Jazan are a mix of high praise and some constructive feedback. Positively, the rooms are frequently described as clean, spacious and comfortable with elegant designs that blend comfort and style. Guests particularly appreciate the breathtaking sea views from certain rooms, which add an extra layer of enjoyment to their stay. Many comments mention the rooms being very clean with effective air conditioning and fully stocked minibars. Room service is noted for its speed and efficiency and the overall room ambiance, including pleasant scents and soundproofing, is well-received.

However, there are several areas where improvements are suggested. Some guests reported issues with maintenance, such as malfunctioning blinds, broken curtains and moisture-related damage. The beds received mixed reviews with several guests finding them uncomfortable. Room size was another point of contention with a number of reviews stating that some rooms are smaller than expected. Additionally, there were complaints about occasional smoke smells in non-smoking rooms and rooms not being properly cleaned or prepared in time.

Overall, while Novotel Jazan offers beautifully designed, clean and comfortable rooms with stunning sea views, there are some maintenance and service aspects that could be improved to enhance the guest experience further.

Beds

At Novotel Jazan, guest experiences with the beds have been mixed. Many have praised the comfort of the beds, describing them as very comfortable or providing a comfortable sleep. Additionally, the beds and rooms are noted as being clean and tidy, which adds to the overall sense of comfort. Some guests have even appreciated the extra sofabed, finding it ideal and comfortable.

However, there have been consistent criticisms regarding the beds and pillows. Several guests mentioned that the beds are uncomfortable with some describing them as too small or causing them to sleep on the ground for better comfort. The edges of some beds have stains and the existing covers and sheets are worn out, rough and occasionally have unpleasant smells. The bedding, including quilts and pillows, have also been described as uncomfortable and needing replacement.

Despite the mixed feedback on the beds, the hotel's proximity to the sea, clean facilities and excellent dining experiences with attentive restaurant staff contribute positively to the overall guest experience at Novotel Jazan.

Cleanliness

Novotel Jazan impresses with its exceptional cleanliness, consistently reported by guests. The hotel is described as very clean organized and beautiful, creating a pleasant and comfortable atmosphere. Rooms are often highlighted for being spacious, modern and emit a refreshing scent. Many guests appreciate the high standards of room and bathroom cleanliness, contributing to a serene and quiet environment ideal for relaxation.

The communal areas, including the spa and restaurant, maintain high levels of hygiene, further enhancing the guest experience. The cleanliness extends to the hotel's furniture and overall appearance, leaving visitors satisfied with their stay. The facilities are well-maintained and the staff's cooperation and attention to cleanliness are commendable.

Although there are a few areas for improvement, such as the need for better deep cleaning in some spots and timely housekeeping services, the overall cleanliness of Novotel Jazan remains a standout feature. The combination of clean, well-kept rooms, careful attention to detail and an inviting ambiance makes it one of the best options in Jazan for those prioritizing a tidy and comfortable lodging experience.

Staff

The Novotel Jazan receives high praise for its staff, particularly those at the reception who are often described as friendly, polite and professional. Standout employees like Hanan, Nawal and Bassam are frequently mentioned for their exceptional service and positive demeanor. Guests appreciate the courteous treatment with many highlighting the responsiveness and helpful nature of the reception and housekeeping teams.

Several specific individuals are acknowledged for their outstanding efforts, such as Abdulrahman and Saleha, who go above and beyond to ensure guests' needs are met. The warm and welcoming atmosphere created by the staff seems to be a consistent theme, making the overall experience enjoyable for many visitors.

On the downside, a few reviews note some inconsistencies, particularly with certain restaurant staff and occasional lapses in professionalism at the reception. However, these instances appear to be exceptions rather than the norm.

Overall, the Novotel Jazan's staff is a significant asset, contributing to the hotel's positive reputation with their professionalism, friendliness and willingness to assist. Their commitment to excellent service makes guests feel respected and well-cared for, leaving a lasting impression.

Wi-Fi

When staying at Novotel Jazan, the overall experience with the hotel's Wi-Fi presents a mixed yet generally satisfactory outlook. Many guests have found the Wi-Fi to be decent with some noting that the network works fine and connects seamlessly to popular streaming apps like Netflix and Shahid. Complimentary Wi-Fi is provided, a favorable highlight for guests looking to stay connected during their visit.

However, several reviews point out areas for improvement. Some guests experienced very weak internet reception with the Wi-Fi occasionally being slow or not working correctly. A suggestion was made that the network should be open without requiring a code, which would enhance the convenience for users.

In summary, while there are instances of weak connectivity, the Wi-Fi service at Novotel Jazan generally meets the essential needs of most travelers, especially those who prioritize streaming services.

Spa

Novotel Jazan's spa facilities seem to be a mixed bag according to guest reviews. The positive aspects highlighted include the availability of a sauna, jacuzzi and beauty salon services which appeal to guests seeking relaxation and beauty treatments. However, some guests have faced issues with the spa center being closed without prior notice and difficulty in booking or reaching the facility. Furthermore, the massage services, particularly for men, have been described as poor, indicating room for improvement in this department. Overall, while the hotel does offer various spa services, there is a call for enhancement in both the quality and availability of these facilities to meet guests' expectations more consistently.

Gym

The gym facilities at Novotel Jazan receive a mix of feedback from guests. Many appreciate the well-equipped fitness area, indicating that the gymnasium houses a variety of fitness equipment in very good shape. However, several reviews suggest that the gym is on the smaller side and could benefit from a larger space and more attention to maintenance with some noting that the cleanliness of the equipment needs improvement. While the hotel's fitness amenities are functional, there is room for enhancement to better meet guests' expectations.

Pool

The pool area at Novotel Jazan received mixed feedback from guests. On the positive side, the pool is a major highlight for both adults and children with safety being a priority as there are diligent lifeguards and a separate supervised area for children. It's well-maintained and the presence of a dedicated swimming coach adds extra value. Guests found the pool enjoyable and refreshing after busy days.

However, there are several points of concern. The pool's operating hours—opening at 9 AM and closing at 6 or 7 PM—are seen as restrictive, making it less accessible during cooler parts of the day. This timing becomes a bigger issue during the hot summer months, as the pool is open during peak sun hours when it's too scorching to fully enjoy. Some visitors noted incomplete joy and disrupted schedules due to unexpected closures, maintenance and lack of advance notice about the pool's availability.

Moreover, certain guests highlighted the lack of specific amenities such as a women-only swimming time or facilities and they noted occurrences of mosquitoes around the pool. Despite these issues, the presence of a pool remains one of the key attractions at Novotel Jazan, contributing significantly to the overall experience at the hotel.

Parking

Novotel Jazan offers a variety of parking solutions for its guests, featuring both underground and outdoor options. Guests generally find the parking spaces to be spacious and easy to access with a good number of spots available. The underground parking is often highlighted for its ample space, though some find the entrance narrow and note that the elevator from the basement parking could benefit from cleaning.

Despite the positive aspects, some guests reported issues such as rough and unpaved exits, lack of shaded parking and limited space for larger vehicles. Maintenance in indoor parking areas was also mentioned with some areas under repair. Additionally, there are occasional comments about the indifferent car parking service and absence of valet parking.

Importantly, the parking facilities are organized and secure, providing a good level of convenience for guests. Whether utilizing the basement or outdoor areas, most visitors appreciate the availability and ease of car parking at Novotel Jazan, although improvements in certain aspects could enhance the overall experience.

Family

Novotel Jazan offers an environment that is highly praised by families for its suitability and amenities tailored to both children and adults. The hotel features a children’s pool and a playroom, ensuring young guests are well catered to and entertained. With a calm and quiet setting, it’s a perfect retreat far removed from the hustle and bustle, making it ideal for family vacations. The family areas and overall family-oriented atmosphere have been particularly appreciated, ensuring a comfortable and memorable stay for all family members.

From the positive experiences shared, it’s clear that the hotel provides a welcoming environment with facilities that are delightful and staff that are responsive to guests' needs. Families have found the hotel to be a great place for a weekend getaway or even a long-term stay. Moreover, the supervision provided for children adds an extra layer of comfort for parents.

While some reviews noted a need for improved privacy for families and highlighted language barriers with staff, the overall feedback suggests that Novotel Jazan is a commendable option for family stays with enjoyable amenities and a serene atmosphere.

5 Star

Novotel Jazan boasts a five-star rating and offers a luxurious experience, complete with exceptional hospitality and service. Guests appreciate its excellent and unique location, providing stunning views. The accommodation is clean, comfortable and in great shape, embodying many typical five-star features. Reviewers highlight the hotel's welcoming atmosphere and luxury amenities. Guests have had perfect experiences with some even rating it ten stars, describing the service and overall quality as true five-star.

However, some reviews indicate inconsistencies with the five-star standard. There were mentions of shortcomings such as non-functional phones and lights, fewer drink options at the buffet and less variety in breakfast offerings. A few guests experienced delays and felt the service did not always meet five-star expectations. Despite these occasional lapses, many still recognize Novotel Jazan for its luxurious accommodation and exceptional service.

Business

Novotel Jazan stands out as a prime choice for business travelers. The hotel is exceptional and offers a range of comfortable facilities, making it ideal for both short visits and extended business trips. Located strategically, it provides easy access to vital services and venues. The presence of various restaurants and business venues enhances its appeal for professionals valuing convenience.

The hotel offers numerous business amenities, including dedicated meeting rooms and 24/7 services tailored for business needs. Guests appreciate the prompt and professional handling of services, reflecting efficiency and timely responses in communication.

In terms of facilities, room amenities are comprehensive, ensuring a pleasant stay. The reception and housekeeping services are commendable, contributing to a respected status among hotels in Jazan. Although some reviews mention the business center's lack of comfortable office chairs and occasional WiFi issues, the overall feedback is positive.

Indoor parking areas are currently undergoing maintenance, which might be a minor inconvenience. Nevertheless, the hotel's quiet ambiance and proximity to key locations compensate for it. Novotel Jazan is thus a suitable choice for those seeking a decent place for both business and leisure purposes.

Accessible

Novotel Jazan receives positive remarks regarding its accessibility for guests with disabilities. The hotel is described as being accessible and equipped with necessary facilities for people with determination. Guests can easily access the rooms using elevators and the presence of accessibility features enhances convenience. While some note that there is room for improvement, particularly in adhering to ADA standards, the overall arrangement and easy access contribute to a generally positive experience for those requiring accessible accommodations.

Outdoor Pool

Novotel Jazan offers a pleasant and well-regarded outdoor swimming pool that caters to both adults and children. The pool area is considered one of the hotel's finest features, boasting safety measures such as attentive lifeguards who monitor children and ensure a secure environment. Additionally, there is a separate, safe children's pool and the larger pool, although deep, is clean and well-maintained.

The pool is heated and even provides floats for children, enhancing the swimming experience. Guests appreciate the beautiful views and nice pool facilities, although the availability of pool towels and food options by the pool could be improved. Pool hours are limited, operating from 9 AM to 6 PM and the lack of shaded areas combined with annoying pool mosquitoes can hinder the enjoyment somewhat. Despite these minor drawbacks, the overall sentiment is that the pool offers an excellent and enjoyable experience for hotel guests.

Honeymoon

Novotel Jazan is a highly recommended destination for honeymooners seeking a romantic getaway. The hotel is praised as amazing and romantic, making it an ideal choice for newlyweds. It offers honeymoon packages, ensuring a tailored and memorable experience for couples. The hotel is described as comfortable and luxurious, providing a cozy retreat for honeymooners. Despite a minor issue with room location and wait times, couples generally find Novotel Jazan to be an excellent venue for the best honeymoon experiences. Suitable for honeymoon couples, it stands out as a top location for celebrating love and new beginnings.

Luxury

Novotel Jazan embodies ultimate luxury and sophistication, standing out as one of the best and finest hotels in the area. Guest reviews highlight the hotel's grandeur and world-class standards, making it a top choice for travelers seeking an upscale experience. Patrons often commend the excellent service provided, noting the staff's professionalism and courteous demeanor. The rooms are described as immaculate and exceptionally luxurious, contributing to an atmosphere of peace and tranquility.

The hotel's facilities rise to the occasion with luxury services and amenities, ensuring a comfortable and memorable stay. The overall cleanliness and attention to detail are frequently praised, reinforcing the hotel's prestigious five-star status. Its luxuriously comfortable environment and beautiful reception area further enhance the experience, offering both tranquility and elegance.

Great hospitality and a classy atmosphere are at the forefront of guests' experiences, complemented by excellent customer service. The hotel’s luxurious setting, complete with a superior range of amenities, makes it a gem within the hotel industry. Whether it's the lavish suites, personal touches like the well-chosen pillows or the meticulous cleanliness, Novotel Jazan consistently delivers on its promise of luxury, earning commendations for its upscale demeanor, peaceful ambiance and visually pleasing views.

Romantic

Nestled in a serene corner near the bustling city center, Novotel Jazan is a haven for couples seeking a romantic escape. Guests consistently highlight the hotel's tranquil ambiance and peaceful surroundings that make for a beautiful and relaxing retreat. The atmosphere is particularly noted for its quiet and romantic setting, providing a perfect backdrop for special occasions like weddings.

Many describe their stay as a beautiful experience worth repeating, satisfied by the exceptional service and elegant environment. The hotel's excellent pool and the romantic suites add to the allure, making it a place that guests are eager to revisit. Despite some minor issues, such as occasional elevator odors, the overwhelmingly positive feedback focuses on the hotel's ability to deliver a soothing and romantic stay. All these facets combine to earn Novotel Jazan its praise as a five-star destination for those in search of both tranquility and romance.

Yes, Novotel Jazan has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Novotel Jazan.

No, Novotel Jazan doesn't allow dogs.

Yes, parking facilities are available at Novotel Jazan.

Yes, Novotel Jazan has a gym.

Location Show Map

More Options