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Summary of reviewsDe Silva Wind Resort Kalpitiya - Kitesurfing School Sri Lanka is a resort that is highly praised for its amazing staff. Visitors have commented on the friendly, welcoming and helpful nature of the staff, who provide a grandiose experience from start to finish. The positive energy and smiling faces of the staff are often mentioned and guests are left feeling completely taken care of. The food is delicious and the service is top-notch with all staff members being super nice and helpful. Upul and Nalika are particularly helpful employees with Nalika being described as very dependable. Overall, the resort is run by welcoming and attentive people who ensure a wonderful experience for all who stay. Show more
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Resort Taking Steps Towards Sustainability
Resort with Spa
Size of the spa facilities: Indoor area: 80 m2 (861 ft2)
Spa facilities:
Private massage and treatment room(s) - Number: 3
steam bath - Number: 1
shirodhara - Number: 1
Spa facilities opening hours:10:00 - 21:00
Cost for using spa facilities:Charge by service
Spa services:
Facial treatments
Body treatments
Full body massage
Back massage
Head massage
Neck massage
Hand massage
Foot massage
Detox massage
Ayurvedic massage
Foot bath
Spa services hours:10:00 - 21:00
Approximate cost of spa services: 25-55€/treatment
Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water)No
Is there anything that you would like to highlight, add or clarify? De Silva also offers Ayurvedic cures and several day treatments for back pain and water sport issues.
Answers last updated by De Silva Wind Resort Kalpitiya - Kitesurfing School Sri Lanka
Please suggest which room type a family with one child should choose and where the child will sleep: Our rooms and Surfcabanas offer King Size beds, so small children can sleep wether in the middle or have an extra baby bed or a children's bed. Parents can order for baby extra fresh food from the kitchen! Children can sleep in an extra bed (no couch!) Children and babies under 6 years are free of charge!
Please suggest which room type a family with two children should choose and where the children will sleep: For families with 2 children we offer the Family Cabana in De Silva Windresort or our Family rooms with connecting door in Palmresort. Children have a separated room with extra bathroom and shower and a shared garden with parents! Through the connecting door rooms can be separated.
Please suggest which room type a family with three children should choose and where the children will sleep: For families with 3 children we offer the Family Cabana in De Silva Windresort or our Family rooms with connecting door in Palmresort. Children under 6 years are free of charge! Parents can order for baby extra fresh food from the kitchen!
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: babies until 2 years are free of charge, babies can stay in each room with their parents in a baby bed or in the king size beds we offer. Children under 6 years are free of charge! Parents can order for baby extra fresh food from the kitchen!
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: families with more than 1 baby can stay also in a Family Surfcabana with an extra bed and baby bed. Babies until 2 years are free of charge. Children under 6 years are free of charge! Parents can order for baby extra fresh food from the kitchen!
Please suggest which room type a family with two babies should choose and mention if baby cots are provided and the cost: Families with 2 babies can stay in a Family Cabana or a Surfcabana. The big terrace in front with garden is perfect playground.
Baby cot details:Max age:3 Cost: Free
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Is there a kids' club?No
Is there a playground?
Outdoor Playground
Outdoor playground that is protected from the sun during morning hours (shade in summer months)
Outdoor playground that is protected from the sun during afternoon hours (shade in summer months)
Other details: At De Silva Palmresort we offer an extra baby pool!
Do you offer babysitting/child services?Yes, at a charge: depends on request
Additional amenities for children:
Kid meals
Books for kids
Swimming pool suitable for children
Table tennis
Sport activities for kids
Children decorations throughout the hotel/accommodation
Other: waters sports like windsurfing and kitesurfing, beach ball, badminton, Bodga, ball, tart,....
Is there anything that you would like to highlight, add or clarify? Sri Lankan people are very kids and baby friendly! They love to play with them and always give a helpful hand. We can organise baby sitting at all times by agreements.
Answers last updated by De Silva Wind Resort Kalpitiya - Kitesurfing School Sri Lanka
Resort where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? No and also PRC test is needed on arrival day
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 2 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Other limitations by arrangements
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? Yes
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? Yes
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Level 1 For Safe and Secure of Sri Lanka
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Isolation Room
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? all is available!
Has the hotel closed during the pandemic? No
Additional Information: We follow the level 1 regulations from Sri Lanka and are therefore certified and in contact with the local Covid Task Force Team
Answers last updated by De Silva Wind Resort Kalpitiya - Kitesurfing School Sri Lanka
Bungalow with PatioFeaturing a private entrance, this bungalow also consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. The bungalow provides executive lounge access, a wardrobe, as well as a terrace and a patio. The unit offers 1 bed.
Double Room with TerraceThe double room provides a private entrance, executive lounge access, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Economy Double RoomThe double room features executive lounge access, a wardrobe, a terrace with garden views as well as a shared bathroom boasting a bath. The unit has 1 bed.
Family BungalowThe family room provides a private entrance, executive lounge access, a terrace with garden views as well as a private bathroom featuring a bath. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Staff
The staff at De Silva Wind Resort Kalpitiya - Kitesurfing School Sri Lanka are nothing short of amazing. Friendly, welcoming and always willing to help, they provide a grandiose experience from start to finish. Visitors often comment on the positive energy and smiling faces of the staff, who are always eager to offer assistance. From Kathy's responsive emails to Nawi's lovable personality, guests are left feeling completely taken care of. The food is delicious and service is top-notch with all staff members super nice and helpful. Upul and Nalika stand out as particularly helpful employees with Nalika being described as very dependable. Overall, the resort is run by welcoming and attentive people who ensure a wonderful experience for all who stay.
Yes, De Silva Wind Resort Kalpitiya - Kitesurfing School Sri Lanka has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at De Silva Wind Resort Kalpitiya - Kitesurfing School Sri Lanka. For more information, read the answers to the Spa questionnaire
No, De Silva Wind Resort Kalpitiya - Kitesurfing School Sri Lanka doesn't allow dogs.
No, parking facilities aren't available at De Silva Wind Resort Kalpitiya - Kitesurfing School Sri Lanka.
No, De Silva Wind Resort Kalpitiya - Kitesurfing School Sri Lanka doesn't have a gym.