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Summary of reviewsHotel LOVE MODERN has garnered mixed feedback across various aspects, though positive reviews shine prominently.
In terms of breakfast, many guests commend the delicious and authentic meals, particularly enjoying items like takoyaki. The complimentary breakfast is often enthusiastically praised for its quality. However, logistical issues dampen this experience for some. Communication gaps lead to confusion about how to order breakfast with some guests facing unexpected hurdles like needing to book breakfast by 4 am without prior notice. These issues occasionally result in frustration and an inability to enjoy this otherwise delightful amenity.
The rooms at Hotel LOVE MODERN are frequently lauded for being clean, spacious and well-equipped with amenities such as fridges, microwaves, kettles, large baths and jacuzzis. The king-size beds contribute to a comfortable and relaxing ambiance. However, room availability can sometimes be an issue, leading to a call for better flexibility. Despite this, the rooms are generally considered to offer a high-quality and enjoyable experience.
Cleanliness feedback is mixed. Some guests report that parts of the hotel are clean and attractive, while others note significant cleanliness lapses. Issues such as accumulated dust, hair in bathtub drains, spider webs and mold in bathrooms are mentioned. Smokers’ rooms, in particular, are criticized for having an unpleasant odor. More thorough cleaning in specific areas like sofas and windows is suggested.
Staff interactions receive varied reviews. Positive feedback highlights the politeness, patience and responsiveness of some staff members, particularly at the front desk. However, numerous guests express disappointment with the overall service quality, citing poor staff service, insufficient staffing and unhelpful responses from receptionists. Missing announcements about breakfast and insufficient guidance during check-in are also noted. There's a call for smoother and friendlier interactions, despite some staff members being new and still adapting.
Overall, Hotel LOVE MODERN stands out for its tasty breakfasts and comfortable rooms but could benefit from improved communication, better cleanliness practices in certain areas and enhanced staff service.
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Love Hotel with Free Wi-Fi
