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Summary of reviewsThe Four Points by Sheraton Kansas City Airport is highly regarded for its strategic location, particularly for those needing easy access to Kansas City International Airport. Guests frequently commend its proximity to the airport and the efficient shuttle service provided, which eases transit. The presence of a restaurant in the lobby adds convenience, allowing guests to dine without traveling far and the friendly demeanor of the staff contributes to a positive overall experience. The hotel's advantageous location near major highways also makes it a preferred choice for travelers, whether on business or leisure trips.
Breakfast at the Four Points by Sheraton Kansas City Airport receives generally positive feedback. Many guests appreciate the quality and variety offered, especially the delicious breakfast buffet and the friendly staff. Although some guests express disappointment regarding the lack of a complimentary breakfast and the additional costs, the quality of the food and service remains highly rated. While some guests miss room service, the grab-and-go breakfast option is noted as satisfactory.
Room experiences are mixed with many guests praising the cleanliness, comfort and spaciousness of the accommodations. Descriptions often include adjectives like clean, fresh and well-equipped. However, several reviewers mention that certain rooms appear outdated with issues such as old carpets, occasional uncomfortable beds and insufficiently cleaned bathrooms. Despite these concerns, many guests find the rooms generally comfortable and quiet, contributing to a relaxing stay.
Cleanliness at the hotel is generally well-regarded with most guests noting that both the rooms and common areas are well-maintained. Linens, including sheets and towels, are described as excellent and the overall quiet nature of the hotel adds to its appeal for restful stays. Nonetheless, there are occasional complaints about specific cleanliness issues, indicating a need for more consistent maintenance.
The staff at Four Points by Sheraton Kansas City Airport receives high praise for their friendliness, courtesy and helpfulness. Guests often highlight the efficiency and welcoming nature of the front desk staff, as well as the attentiveness of the restaurant staff and shuttle drivers. The team's outstanding service is a significant contributor to the overall positive guest experience.
The hotel's pool area is favorably reviewed with guests appreciating its cleanliness and pleasant outdoor setting. Features like the fire pit further enhance the value of this amenity, though some guests wish for extended pool hours. Despite a temporary closure in August, guest sentiment toward the pool remains positive.
The beds receive a mixture of reviews. While many guests find the beds extremely comfortable and conducive to a restful sleep, there are also reports of uncomfortable mattresses and stained sheets. This points to some variability in bed quality and cleanliness.
In summary, the Four Points by Sheraton Kansas City Airport offers a strategically located, generally comfortable and well-staffed lodging option with some areas for improvement in room modernity and cleanliness consistency. The positive aspects, particularly the location, staff service and various amenities, make it a favored choice for many travelers. Show more
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Hotel with Outdoor Pool
Four Points by Sheraton Kansas City Airport proudly presents an expansive outdoor pool, inviting guests into its crystal-clear waters during the balmy summer months. This oasis of tranquility, generously sized and inviting, creates a serene space for guests to unwind after a day of travel or exploring the city. Laid out against the backdrop of Kansas City's radiant sky, the pool becomes an idyllic spot for leisurely swims or for simply relaxing by the water’s edge. The experience of ending a summer's day by the pool, with the peaceful sound of water gently lapping against the sides, cements the Sheraton as a premier choice for a relaxing stay in Kansas City.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Room Types
Deluxe King RoomOffering free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.
King RoomFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.
Queen Room with Two Queen BedsFeaturing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The double room has carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe. The unit has 1 bed.
One-Bedroom King Suite with Sofa BedOffering free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a wardrobe.
Guest Reviews
7.9
Good
Location
The Four Points by Sheraton Kansas City Airport stands out for its prime location, making it an ideal choice for travelers seeking easy access to Kansas City International Airport. Guests frequently highlight the hotel's proximity to the airport and the convenience of its shuttle service, which ensures a hassle-free transit experience. Additionally, the location is complemented by a restaurant in the lobby, providing guests with dining options without needing to venture far. Visitors often note the cleanliness of the rooms and commend the friendly staff, adding to the overall positive experience. Whether traveling for business or pleasure, the strategic location near the airport and major highways, coupled with quality conveniences, makes this hotel a favored option for many.
Breakfast
Guests of the Four Points by Sheraton Kansas City Airport generally had positive feedback about the breakfast, though a few areas of improvement were noted. The breakfast experience was often described as good, very good and even excellent with many guests appreciating the quality ingredients and the friendliness of the staff. The breakfast buffet, in particular, received praise for its delicious offerings and the variety of fruit available.
However, some guests expressed disappointment that breakfast was not complimentary, a fact that was not always clear upfront. Several reviewers mentioned having to pay extra for breakfast with a few comparing the cost unfavorably to other hotels where breakfast is included in the room rate. Despite this, the majority of comments about the actual food and service were positive, indicating that the breakfast itself met or exceeded expectations for many guests. Room service was missed by some, but the grab-and-go option was deemed acceptable.
In summary, while there are some concerns about the lack of a complimentary breakfast and its associated costs, the overall quality and service of the breakfast at Four Points by Sheraton Kansas City Airport are highly regarded.
Rooms
Four Points by Sheraton Kansas City Airport offers a mixed experience when it comes to its rooms. Many guests appreciate the cleanliness, comfort and spaciousness, particularly noting that rooms are clean, fresh and well-equipped with necessary amenities like TVs and fridges. Several reviews highlight the rooms as being very clean, comfortable and quiet with some even describing the spaces as large and well-lit with nice bedding, making for a relaxing stay.
However, there are also recurring mentions of the hotel being outdated with some rooms appearing rundown and in need of updates. Issues such as old carpets causing unpleasant smells, occasional uncomfortable beds with worn-out mattresses and bathrooms not being thoroughly cleaned were pointed out. Guests remarked that while some rooms are spacious, others feel small and occasionally less clean.
Overall, while many guests had positive experiences with clean and comfortable accommodations, there are notable areas for improvement, particularly in modernizing the rooms and ensuring more consistent cleanliness.
Beds
Beds at Four Points by Sheraton Kansas City Airport receive mixed reviews from guests. A significant number of visitors find the beds to be extremely comfortable with phrases like "very comfortable," "super comfortable," and "great" frequently mentioned. This suggests that many guests have enjoyed a restful night's sleep.
However, there are also some concerns. A few reviews highlight issues with the mattresses, describing them as lumpy, hard or generally uncomfortable. In addition, there are mentions of beds showing signs of wear and even stained sheets, which suggest inconsistencies in quality and cleanliness.
Overall, while a majority of guests seem pleased with the comfort of the beds, there are notable exceptions that point to areas for improvement.
Cleanliness
The Four Points by Sheraton Kansas City Airport generally receives positive feedback for its cleanliness and comfort. Most guests found the hotel to be very clean and comfortable, noting that both rooms and bathrooms were well-maintained to their standards. Linens, including sheets and towels, were often described as excellent and the spaciousness of the accommodations was appreciated. The hotel is quiet despite its busy nature, making it a restful place to stay.
However, there were some concerns about the cleanliness of specific areas with a few guests pointing out issues such as dirty sheets and towels, a filthy bathroom with a bad odor and minimal bathroom cleanliness. Despite these occasional discrepancies, the majority of reviews highlight a clean and welcoming environment. The friendly and efficient staff contribute to a positive experience, although there were isolated instances of less helpful interactions. Situated in a safe area with easy interstate access, the hotel provides a generally satisfactory stay with some room for improvement in maintaining consistent cleanliness standards.
Staff
The 'Four Points by Sheraton Kansas City Airport' garners significant praise for its staff, described primarily as very friendly, courteous and incredibly helpful. The front desk and check-in process receive particular commendation for being efficient and welcoming. Numerous reviews highlight the exceptional, attentive and respectful nature of the employees, including the restaurant staff and night shuttle driver. Guests frequently mention the staff's capacity to provide thoughtful recommendations and their sustained pleasant demeanor. Overall, the hotel's team is characterized by their outstanding service, contributing to a comfortable and clean environment for visitors.
Pool
The pool at Four Points by Sheraton Kansas City Airport receives positive feedback from guests with many noting its cleanliness and pleasant outdoor setting. The pool area is often highlighted as being very nice and is a key reason for choosing this hotel. Guests also appreciate additional features like the fire pit for evening gatherings. However, some suggest extending the pool hours beyond the current 8pm closing time. While there was a temporary closure in August, the general consensus remains positive. Additionally, the hotel offers fast shuttle service, adding to the overall convenience.
Yes, Four Points by Sheraton Kansas City Airport has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Four Points by Sheraton Kansas City Airport.
Yes, Four Points by Sheraton Kansas City Airport welcomes dogs.
No, parking facilities aren't available at Four Points by Sheraton Kansas City Airport.
Yes, Four Points by Sheraton Kansas City Airport has a gym.