5-Star ResortSummary of reviews related to the '5 Star' categoryRadisson Blu Plaza Resort & Convention Centre Karjat has garnered mixed reviews regarding its five-star rating, facilities and services. While some guests lauded the hotel as unquestionably a five-star resort, others felt it was more deserving of a four-star classification and were disappointed with the high price point relative to the service and amenities provided.
One positive aspect consistently highlighted is the overall comfort and luxury of the stay with particular praise for the staff, specifically Lika and Shankar, who have contributed to the high service standard expected at a premium property. The resort is also recognized as one of the best high-category hotels around Mumbai.
However, there were criticisms about the cleanliness protocols, especially in the kitchen, which some guests found subpar for a hotel of this caliber. The pool and its service drew negative feedback with suggestions for better temperature control, particularly in the evening and improvements in accessibility to serene spaces like the nearby river.
Ultimately, Radisson Blu Plaza Resort & Convention Centre Karjat offers a blend of luxury and comfort but falls short in certain service areas, leading to a varied guest experience.
Show moreRead review summaries for all categories
