Kata Palm Resort - SHA Plus
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsKata Palm Resort - SHA Plus is widely celebrated for its prime location, only a short walk from the picturesque Kata Beach and enclosed by shops, restaurants and bars. The resort's setting masterfully combines a central yet tranquil atmosphere, enhanced by lush green surroundings and serene relaxation areas.
The resort's breakfast offerings receive mixed reviews. While some guests appreciate the variety and value, which includes both Thai and European options, others find the quality and selection lacking, often describing it as repetitive and mediocre.
Rooms at Kata Palm Resort are spacious and comfortable, featuring large beds and well-kept amenities. Direct pool access from some rooms adds a touch of luxury and cleanliness is a highlight, though the decor appears somewhat dated. The bathrooms are also spacious and generally clean, but some guests noted minor issues with air conditioning and occasional noise disruptions.
Cleanliness across the resort presents a mixed picture. While many commend the clean and tidy rooms and pool, others highlight issues such as dirty towels, stained sheets and insufficient bathroom cleaning. The resort evidently has an aging infrastructure that impacts overall maintenance and cleanliness.
Staff at Kata Palm Resort are a standout feature, frequently praised for their friendliness, helpfulness and professional demeanor. Guest interactions with the team, particularly at the reception and tour desk, are often described as warm and accommodating, contributing positively to the overall guest experience.
The pool facilities are a prominent highlight with multiple pools, including a rooftop and lap pool, surrounded by lush greenery. The clean and spacious pool areas, complete with a bar, offer an inviting environment for both relaxation and family enjoyment.
Families find the resort particularly accommodating with spacious family rooms, connecting rooms and kid-friendly amenities such as a playground and pool areas. The close proximity to Kata Beach further enhances the appeal for family vacations.
However, experiences with the beds vary significantly. While some guests appreciate the comfortable mattresses and soft pillows, others report discomfort due to hard and worn-out mattresses, damp bedding and occasional issues like bed bugs.
Overall, the feedback calls into question the resort's four-star rating with notable areas such as cleanliness, breakfast quality and bed comfort not consistently meeting expectations. While Kata Palm Resort - SHA Plus has several compelling features, prospective visitors might want to keep these mixed reviews in mind.
Categories
The resort's breakfast offerings receive mixed reviews. While some guests appreciate the variety and value, which includes both Thai and European options, others find the quality and selection lacking, often describing it as repetitive and mediocre.
Rooms at Kata Palm Resort are spacious and comfortable, featuring large beds and well-kept amenities. Direct pool access from some rooms adds a touch of luxury and cleanliness is a highlight, though the decor appears somewhat dated. The bathrooms are also spacious and generally clean, but some guests noted minor issues with air conditioning and occasional noise disruptions.
Cleanliness across the resort presents a mixed picture. While many commend the clean and tidy rooms and pool, others highlight issues such as dirty towels, stained sheets and insufficient bathroom cleaning. The resort evidently has an aging infrastructure that impacts overall maintenance and cleanliness.
Staff at Kata Palm Resort are a standout feature, frequently praised for their friendliness, helpfulness and professional demeanor. Guest interactions with the team, particularly at the reception and tour desk, are often described as warm and accommodating, contributing positively to the overall guest experience.
The pool facilities are a prominent highlight with multiple pools, including a rooftop and lap pool, surrounded by lush greenery. The clean and spacious pool areas, complete with a bar, offer an inviting environment for both relaxation and family enjoyment.
Families find the resort particularly accommodating with spacious family rooms, connecting rooms and kid-friendly amenities such as a playground and pool areas. The close proximity to Kata Beach further enhances the appeal for family vacations.
However, experiences with the beds vary significantly. While some guests appreciate the comfortable mattresses and soft pillows, others report discomfort due to hard and worn-out mattresses, damp bedding and occasional issues like bed bugs.
Overall, the feedback calls into question the resort's four-star rating with notable areas such as cleanliness, breakfast quality and bed comfort not consistently meeting expectations. While Kata Palm Resort - SHA Plus has several compelling features, prospective visitors might want to keep these mixed reviews in mind.
Resort near The Beach
Resort Taking Steps Towards Sustainability
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Rooftop Pool Pool Swim Up Bar Outdoor Pool
Number of pools 3
Pool 1 information:
Location of the pool: Outdoor pool
Show more...Business Resort
Resort with Parking
Resort with Gym
4-Star Resort
Resort where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Show more...Yes, to all guests
Resort with Outdoor Pool
Resort with Swim Up Bar
Resort with Rooftop Pool
Guest Reviews
Kata Palm Resort - SHA Plus is highly praised for its excellent and convenient location. Situated just a short five-minute walk from the stunning Kata Beach, the resort provides easy access to shops, restaurants, bars and other amenities. Guests appreciate the proximity to various points of interest in Phuket and the islands, enjoying a setting that is both central and tranquil. The resort is described as offering a perfect balance, being close to the lively areas yet maintaining a peaceful atmosphere away from the busy roads.
The area around the hotel is rich in dining options and shopping venues with many cafes and restaurants for every taste right on the doorstep. Visitors also commend the resort’s lush, green premises adorned with streams and relaxation areas, enhancing the overall tranquil ambiance.
Additionally, the resort boasts a beautiful and clean pool and some rooms provide direct access to the pool, which many guests find delightful. The rooms are well-maintained and cleaned daily with fresh towels provided, contributing to a comfortable and pleasant stay.
In essence, the location of Kata Palm Resort - SHA Plus is repeatedly highlighted as a standout feature, making it an ideal base for exploring the best of Kata and its surroundings.
Kata Palm Resort - SHA Plus has received mixed feedback regarding its breakfast offerings. Guests have noted that the breakfast is quite varied with plenty of choices, including pancakes, eggs, pastries and fresh fruit, which have been appreciated. The breakfast offers both Thai and European options and is generally seen as sufficient and good in value for money. Some guests have described it as excellent and fab with a great choice available.
On the other hand, several guests found the breakfast to be below the standard expected of a 4-star hotel. They mentioned that the quality was lacking and the selection was repetitive, often becoming monotonous and dull over a stay of several days. Specific criticisms included the food being not very warm, limited options, uncleanliness of the breakfast area and a general sense of mediocrity. Others pointed out that the breakfast was not as good as it could be and some even went as far as calling it poor or shameful.
In summary, while there are positive aspects of the breakfast at Kata Palm Resort - SHA Plus with varied and plentiful options, the overall guest experience appears to be inconsistent with significant room for improvement in quality, variety and service.
Kata Palm Resort - SHA Plus offers an array of spacious and comfortable rooms that are highly praised for their size. Many guests highlight the large, well-appointed rooms, some of which even provide direct access to the pool, creating a wonderfully relaxing atmosphere. The beds are described as huge and comfortable, ensuring a restful night's sleep. Cleanliness also stands out with rooms being maintained regularly and some guests appreciating small touches like flowers left on the bed.
Despite the positive remarks, some guests did note areas for improvement. The decor and interiors are described as a bit outdated and certain rooms might feel a bit too dark. While the furniture and design are generally well-liked, suggesting a cozy and authentic ambiance, there are mentions of the need for a revamp. A few guests pointed out issues with air conditioning and noise levels.
The spaciousness extends to the bathrooms as well, which are described as large and clean, although some found the open design of the toilet and shower less ideal. Rooms offer plenty of charging points and are comfortable for families, adding to their appeal.
Overall, while the hotel shows some signs of aging, the large, comfortable and well-furnished rooms, along with the beautiful pool access, provide a pleasant stay for guests.
Kata Palm Resort - SHA Plus presents a varied experience when it comes to its beds. On a positive note, some guests appreciated the spacious and comfortable beds, praising the good mattresses and soft pillows. However, the sentiments are largely critical. Many found the mattresses to be hard and uncomfortable with several reports of worn-out bedding. Complaints range from beds being too hard, to issues severe enough to cause back pain. Instances of bed bugs and damp bedding were also noted. Additionally, the furniture in the rooms was described as outdated, pointing to a need for upgrades and improvements in comfort and overall bed quality.
Kata Palm Resort - SHA Plus offers a mixed experience when it comes to cleanliness. Various guests have appreciated the clean and comfortable rooms and the daily cleaning service with some noting the tidy and spacious accommodations. The hotel's pool has received several compliments for its size and cleanliness, adding to the overall appeal of the outdoor space.
However, there are notable concerns about the general cleanliness across the hotel. Several guests pointed out issues such as dirty towels, stained and torn sheets and dirt in bathrooms and other common areas. The bathroom facilities, in particular, were frequently mentioned as needing more thorough cleaning with some guests encountering rust stains and leftover renovation materials. Dirty refrigerators and insect wings in beds have also been reported.
Housekeeping appears to be inconsistent; while some guests praised the cleaning staff for their efficiency and friendliness, others felt the cleaning effort was insufficient with some areas, including the pool surroundings, found to be lacking in cleanliness. Additionally, there are complaints of musty smells, damp bedding and the presence of mosquitoes in the rooms.
The hotel itself is described as old and in need of renovation, which may contribute to the cleanliness issues. The staff’s efforts to maintain cleanliness are noted as important, though they seem to struggle with the hotel's aging infrastructure. Overall, while the resort has its charming and clean aspects, there is room for significant improvement in housekeeping and maintenance to meet guests' expectations fully.
Kata Palm Resort - SHA Plus garners significant praise for its staff, being frequently described as friendly, helpful and accommodating. Guests often highlight the team’s eagerness to assist with problems and their welcoming nature. The professionalism and attentiveness of the staff stand out with mentions of their charm and cooperative attitude. Staff at the tour desk and reception receive notable accolades for their helpfulness and efficiency. Despite a few instances of less favorable experiences, such as language barriers and slow service at the front desk, the majority of reviews emphasize the friendliness, politeness and dedication of the staff, making a strong positive impression on visitors.
Kata Palm Resort offers a delightful experience with its impressive swimming facilities. Guests praise the resort for its beautiful and well-maintained pools, accentuated by lush greenery. The pool area is described as stunning, pleasant and extraordinary, contributing significantly to the overall appeal of the resort. It features three large pools, including a rooftop pool with lovely views and a long lap pool that wraps around in a loop.
The convenience of pool access from the rooms has been particularly appreciated, enhancing the comfort and enjoyment for guests. The pools are noted for their cleanliness, spaciousness and the presence of kid-friendly areas, making them suitable for both adults and families. The addition of a bar in one of the pools adds to the relaxed atmosphere, allowing guests to unwind in luxurious surroundings.
The resort's location is another highlight with its close proximity to shops, restaurants and Kata Beach, making it a perfect spot for a memorable vacation. Despite minor issues with cleanliness mentioned by some, the overwhelming feedback highlights clean, beautiful and well-equipped pool facilities, ensuring a wonderful stay for visitors.
Kata Palm Resort - SHA Plus appears to be an excellent choice for families seeking a comfortable and engaging stay. The resort offers a spacious and comfortable family room that is both beautifully decorated and well-designed for family needs. Children particularly enjoyed the bunk beds and the ample space to move around. The pool area is highly praised and the playground with an array of toys keeps the young ones entertained.
The convenience of two adjacent rooms connected through an internal door received positive remarks, making it easy for families to stay close together. Its proximity to the sea, just a 5-minute walk away, adds to the overall appeal for an enjoyable family getaway. Suitable for various types of travelers, including business trips and couples, it provides a well-rounded experience for guests. Overall, Kata Palm Resort offers particularly compelling amenities for families, ensuring a fantastic and memorable stay for both kids and adults.
Kata Palm Resort - SHA Plus receives mixed feedback regarding its four-star rating and associated facilities. Guests consistently express disappointment with the hotel's adherence to four-star standards, arguing that it more closely aligns with a three-star experience. Cleanliness and breakfast quality are notably mentioned as areas not meeting expectations and many reviewers feel the accommodation's price does not reflect its value. While some aspects might be passable, the prevailing sentiment is that prospective visitors should temper their expectations accordingly.
Location Show Map
Location
The area around the hotel is rich in dining options and shopping venues with many cafes and restaurants for every taste right on the doorstep. Visitors also commend the resort’s lush, green premises adorned with streams and relaxation areas, enhancing the overall tranquil ambiance.
Additionally, the resort boasts a beautiful and clean pool and some rooms provide direct access to the pool, which many guests find delightful. The rooms are well-maintained and cleaned daily with fresh towels provided, contributing to a comfortable and pleasant stay.
In essence, the location of Kata Palm Resort - SHA Plus is repeatedly highlighted as a standout feature, making it an ideal base for exploring the best of Kata and its surroundings.
Breakfast
On the other hand, several guests found the breakfast to be below the standard expected of a 4-star hotel. They mentioned that the quality was lacking and the selection was repetitive, often becoming monotonous and dull over a stay of several days. Specific criticisms included the food being not very warm, limited options, uncleanliness of the breakfast area and a general sense of mediocrity. Others pointed out that the breakfast was not as good as it could be and some even went as far as calling it poor or shameful.
In summary, while there are positive aspects of the breakfast at Kata Palm Resort - SHA Plus with varied and plentiful options, the overall guest experience appears to be inconsistent with significant room for improvement in quality, variety and service.
Rooms
Despite the positive remarks, some guests did note areas for improvement. The decor and interiors are described as a bit outdated and certain rooms might feel a bit too dark. While the furniture and design are generally well-liked, suggesting a cozy and authentic ambiance, there are mentions of the need for a revamp. A few guests pointed out issues with air conditioning and noise levels.
The spaciousness extends to the bathrooms as well, which are described as large and clean, although some found the open design of the toilet and shower less ideal. Rooms offer plenty of charging points and are comfortable for families, adding to their appeal.
Overall, while the hotel shows some signs of aging, the large, comfortable and well-furnished rooms, along with the beautiful pool access, provide a pleasant stay for guests.
Beds
Cleanliness
However, there are notable concerns about the general cleanliness across the hotel. Several guests pointed out issues such as dirty towels, stained and torn sheets and dirt in bathrooms and other common areas. The bathroom facilities, in particular, were frequently mentioned as needing more thorough cleaning with some guests encountering rust stains and leftover renovation materials. Dirty refrigerators and insect wings in beds have also been reported.
Housekeeping appears to be inconsistent; while some guests praised the cleaning staff for their efficiency and friendliness, others felt the cleaning effort was insufficient with some areas, including the pool surroundings, found to be lacking in cleanliness. Additionally, there are complaints of musty smells, damp bedding and the presence of mosquitoes in the rooms.
The hotel itself is described as old and in need of renovation, which may contribute to the cleanliness issues. The staff’s efforts to maintain cleanliness are noted as important, though they seem to struggle with the hotel's aging infrastructure. Overall, while the resort has its charming and clean aspects, there is room for significant improvement in housekeeping and maintenance to meet guests' expectations fully.
Staff
Pool
The convenience of pool access from the rooms has been particularly appreciated, enhancing the comfort and enjoyment for guests. The pools are noted for their cleanliness, spaciousness and the presence of kid-friendly areas, making them suitable for both adults and families. The addition of a bar in one of the pools adds to the relaxed atmosphere, allowing guests to unwind in luxurious surroundings.
The resort's location is another highlight with its close proximity to shops, restaurants and Kata Beach, making it a perfect spot for a memorable vacation. Despite minor issues with cleanliness mentioned by some, the overwhelming feedback highlights clean, beautiful and well-equipped pool facilities, ensuring a wonderful stay for visitors.
Family
The convenience of two adjacent rooms connected through an internal door received positive remarks, making it easy for families to stay close together. Its proximity to the sea, just a 5-minute walk away, adds to the overall appeal for an enjoyable family getaway. Suitable for various types of travelers, including business trips and couples, it provides a well-rounded experience for guests. Overall, Kata Palm Resort offers particularly compelling amenities for families, ensuring a fantastic and memorable stay for both kids and adults.
4 Star
Yes, Kata Palm Resort - SHA Plus has pool(s) that belong to one or more of the following categories: Pool Swim Up Bar, Rooftop Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Kata Palm Resort - SHA Plus.
No, Kata Palm Resort - SHA Plus doesn't allow dogs.
Yes, parking facilities are available at Kata Palm Resort - SHA Plus.
Yes, Kata Palm Resort - SHA Plus has a gym.
Location Show Map
More Options
