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Summary of reviewsPark Hotel Diament Katowice stands out for its strategic and convenient location, making it an excellent choice for both business and leisure travelers. Situated near the A4 highway with easy access to major roads and close to the city center, it offers a balanced mix of accessibility and tranquility. The proximity to key attractions such as Spodek Stadium, UCK hospital and reliable public transport connections enhances its appeal.
Guests consistently praise the breakfasts for their quality, variety and fresh local products. The panoramic view from the 6th-floor restaurant adds to the dining experience, although some find the breakfast price high. Dinner at the ATMOSFERA restaurant receives positive feedback for its delicious and well-prepared local dishes, though improvements in consistency and service are noted.
Reviews commend the rooms for being clean, spacious and modern with many appreciating the tasteful decor and amenities such as large TVs, comfortable beds and quality toiletries. While there are occasional mentions of soundproofing issues and outdated aspects, the overall atmosphere is quiet and relaxing.
Cleanliness is a highlight with many guests noting the pristine condition of the hotel and the professional, friendly staff who enhance the overall positive experience. The service is often described as exceptional with the staff being polite, welcoming and efficient.
The free Wi-Fi receives mixed feedback with some guests praising the good connection, while others experience weak signals or slow speeds in certain areas. The gym and sauna facilities are appreciated, but there are several mentions of maintenance issues with the gym equipment.
Parking facilities are ample and secure, though the high fees for paid parking options are a concern for many guests. Free parking spots are available but limited.
The hotel is family-friendly, providing spacious rooms and a kid's corner for entertainment. The beds are generally described as comfortable and conducive to a restful stay.
Overall, Park Hotel Diament Katowice offers a mix of modern design, comfort and strategic location, making it a strong choice for travelers seeking a clean, well-maintained and conveniently located hotel. While it may fall short of a four-star rating in some aspects, it remains a reliable and pleasant option for visitors. Show more
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Hotel with EV Charging Stations
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Hotel for Yoga
4-Star Hotel
Room Types
Double Room with BathA more spacious room which comes with a large bathroom featuring a bath, a bathrobe and slippers.
Junior SuiteThis spacious, air-conditioned suite with a bathroom includes a bedroom and a living room. There is also a coffee machine.
One-Bedroom ApartmentThis air-conditioned apartment includes a bedroom and a living room. There is also a coffee machine and a bathroom with a bathrobe and slippers.
Business Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned twin room features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Business Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
Park Hotel Diament Katowice boasts a highly convenient and well-lauded location that caters to both business and leisure travelers. Situated directly accessible from the A4 highway, its proximity to major roads makes it a strategic choice for those in transit or traveling by car. Despite being adjacent to busy highways, guests often highlight the surprising tranquility within the rooms.
The hotel is notably close to key spots such as the city center, which is a 20-25 minute walk or easily reachable by public transportation. The central location is complemented by substantial nearby parking facilities, making it an attractive option for drivers. Whether attending an event at Spodek Stadium, visiting the nearby UCK hospital or heading to various local businesses, the hotel's position proves advantageous.
Many reviews underscore the hotel's balance of being close to the bustling city center while maintaining a peaceful ambiance, thanks to the nearby park and quieter neighborhood. Guests also appreciate the convenient access to the train station and efficient public transport connections, simplifying travel across Katowice.
Overall, Park Hotel Diament Katowice is praised for its strategic location, which offers easy access to the city's attractions and transportation hubs, making it an excellent choice for diverse travel needs.
Breakfast
Guests overwhelmingly praise the breakfasts at Park Hotel Diament Katowice for their quality and variety. Many highlight the delicious and varied options available, often describing the spread as rich and substantial. The presence of fresh local products and delicious coffee contributes to positive dining experiences. Guests appreciated the panoramic view from the 6th-floor restaurant, which enhances the breakfast experience.
Despite the many accolades, some reviewers find the breakfast pricey at 80 PLN (approx. 17 EUR) per person and a few guests mentioned that the price did not match the variety offered. There are occasional critiques on the freshness of some items and consistency in food quality, such as issues with stale bread or cold dishes. Some noted that the breakfast service could be improved, mentioning uncleaned tables and inexperienced staff.
Overall, the breakfast at Park Hotel Diament Katowice is well-regarded for its taste, variety and setting, though it comes at a higher price that some guests feel does not entirely reflect the experience.
Dinner
The dining experience at Park Hotel Diament Katowice's restaurant, ATMOSFERA, is notably mixed but trends positive. Guests have praised the restaurant for its delicious dishes, including tasty local and Silesian specialties, served in a pleasant dining area on the top floor. Many reviews highlight the high standards of the food, excellent dinner offerings and fast room service. The restaurant is commended for its good menu featuring local dishes and a variety of tasty options, including vegetarian lasagna and excellent tartare. However, some guests have noted issues such as overcooked or bland dishes, long wait times and occasional mistakes with orders. The prices at the restaurant are considered high by some visitors. While the restaurant remains popular for its delicious dining and good service, it appears that experiences may vary depending on specific visits. Overall, the restaurant receives positive feedback for its flavorful food and a good menu, though improvements could be made in consistency and service efficiency.
Rooms
Park Hotel Diament Katowice receives praise for its rooms, which are described as clean, spacious and modern. Many reviews highlight the tasteful and beautiful decor, providing a luxurious and comfortable experience. Guests appreciate the ample room sizes, large TVs and comfortable beds, contributing to a relaxing stay. The rooms are well-furnished and well-equipped, often featuring amenities like kettles and mini refrigerators. The bathrooms are notably large and functional with quality toiletries.
Despite some negative feedback about soundproofing issues and occasional mention of outdated or poorly maintained aspects, the majority of reviews commend the cleanliness and overall aesthetic appeal of the rooms. Guests also enjoy the quiet atmosphere, especially when windows are closed, which is perfect for resting after a long day. Additionally, the presence of blackout curtains and central air conditioning enhances the comfort level.
Overall, the Park Hotel Diament Katowice offers a pleasant mix of modern design and comfort, making it a strong choice for travelers seeking a clean, well-maintained and stylish accommodation.
Beds
The beds at the Park Hotel Diament Katowice receive a largely positive appraisal from guests, emphasizing their comfort and size. Words like super comfortable, big and wide are frequently mentioned with numerous reviews highlighting the beds as being very comfortable or even mega comfortable. Guests also praised the quality of the mattresses and bedding, using terms such as comfortable mattress and cozy.
However, there were occasional notes of discomfort from some reviewers mentioning issues like squeaky, saggy mattresses or mattresses that were uncomfortable for two people. A few found the beds too hard or noted that they slid apart without a connector. Despite these few drawbacks, the overriding sentiment is one of satisfaction with the sleeping arrangements, indicating that most guests had a restful experience.
Additionally, many reviews appreciated the spaciousness of the rooms and the welcoming atmosphere, further enhancing the overall comfort. The comfort of the beds, paired with the hotel's amenities, creates a generally positive and comfortable stay.
Cleanliness
The Park Hotel Diament Katowice consistently receives praise for its pristine condition. Many guests highlight the clean and spacious rooms, often noting the well-maintained bathrooms and comfortable beds. The interior design also impresses, creating a cozy and pleasant atmosphere. Numerous reviews single out the high standards of cleanliness throughout the hotel with many areas being described as impeccably clean and well-kept. The professional and friendly staff further enhance the overall pleasant experience.
However, there are some mentions of cleanliness issues in certain areas. A few guests reported dirty hallways, aged carpet and less-than-thorough bathroom cleaning. Despite these occasional lapses, the general consensus remains positive with many guests expressing their intent to return, due to the hotel's cleanliness and comfort.
Overall, Park Hotel Diament Katowice delivers a solid experience in terms of cleanliness, making it a reliable choice for travelers seeking a tidy and comfortable stay.
Staff
Park Hotel Diament Katowice stands out for its exceptional staff service, often described as friendly, polite and professional. Guests have repeatedly commended the hotel's reception team for being welcoming, helpful and competent. Several reviewers have highlighted the staff's readiness to assist and resolve issues promptly, citing examples of quick and effective problem-solving. The service extends beyond the reception with floor personnel noted for their eagerness to engage with guests.
Overall, the hotel's service is characterized by a high level of professionalism and friendliness, contributing to a positive experience for guests. The commitment and politeness of the staff, including the ladies at the reception who help with invoices and the kind lady receptionist, are frequently mentioned as standout features. Guests appreciate the consistent display of helpfulness and friendly demeanor throughout their stay.
While there are a few mentions of less favorable experiences with some staff, these instances appear to be exceptions rather than the rule. The general consensus remains overwhelmingly positive with the excellent service adding significant value to the hotel's offerings.
In sum, Park Hotel Diament Katowice is highly recommended for travelers who value professional and friendly staff service, ensuring a pleasant and comfortable stay.
Wi-Fi
The Wi-Fi experience at Park Hotel Diament Katowice offers a mixed bag of feedback from guests. Positive remarks highlight good WiFi quality and solid network connections in various parts of the hotel. Some guests appreciated the complimentary, high-quality internet and found the WiFi connection satisfactory or very good, ensuring that basic online tasks were manageable.
However, there were notable instances where the Wi-Fi service fell short. Several reviewers encountered weak signal strength, particularly in certain room areas or further from the door. Issues ranged from barely working Wi-Fi to difficulties logging in with some guests unable to watch streaming services like YouTube or Netflix due to slow speeds. Moreover, there were isolated complaints about staff being unable to provide WiFi passwords during breakfast.
Overall, while the hotel does provide free Wi-Fi, the reliability and strength of the connection can vary significantly, which may affect the online experience depending on room location and specific needs.
Gym
Park Hotel Diament Katowice offers a variety of amenities for travelers, including a fitness center and a cozy sauna. The hotel provides free access to these facilities, which include a gym and a sauna, highly appreciated by guests. However, there are several mentions of maintenance issues with the gym, as many of the machines are broken and the dumbbell stand remains empty. Although some guests found the fitness room well-equipped and nice, the majority noted that the gym requires major renovation and better upkeep. Despite the drawbacks, the availability of a free gym and sauna adds to the hotel's offerings for those looking to maintain their fitness routine while traveling.
Parking
The parking situation at Park Hotel Diament Katowice has received mixed reviews from its guests. On the positive side, the hotel offers a large and convenient parking lot, which is directly accessible and has guarded options for an additional fee. There are also several free parking spots available, particularly right outside the hotel, though these can be limited and fill up quickly. Guests appreciated the availability of free parking near the hotel, which is useful if the hotel lot is full or if one wants to avoid the additional costs associated with the on-site parking.
However, many guests pointed out that the fees for the paid parking options were quite high with some describing them as a terrible rip-off. The daily rate for parking at the hotel was considered expensive by many, particularly for a destination like Katowice. Despite the large parking area provided, the limited number of free spots meant that some guests had to resort to paying for parking, which added to their overall costs. Furthermore, there were comments about the parking spaces being very tight and a lack of sufficient spots, leading to a challenging parking experience for some.
For those who preferred not to use the hotel’s parking facilities, there are public parking options nearby which might offer more reasonable rates. However, these alternatives also came with varied availability. The hotel does provide free parking for disabled guests, which was mentioned as a positive aspect.
Overall, while the parking facilities at Park Hotel Diament Katowice are extensive and secure, the associated costs for paid parking have been a significant concern for many guests. It’s recommended to arrive early to secure one of the limited free spots or consider the public parking options nearby for potentially more affordable solutions.
Family
Park Hotel Diament Katowice is a commendable choice for families traveling with children, thanks to its array of family-oriented amenities. The hotel boasts spacious family rooms that are well-suited for accommodating parents and kids comfortably. Families can enjoy the convenience of adjacent rooms, making it easier to stay close together.
The kid's corner is a notable feature, providing a space for children to play and stay entertained. This, combined with the overall welcoming and friendly atmosphere of the hotel, ensures a pleasant stay for families. The room setup has been praised for its suitability for families, highlighting its thoughtful design that caters to the needs of parents and kids alike.
However, it's important to note that there have been instances where families found certain aspects not entirely suitable for children, such as difficulties with room fixtures. Despite this, many have recounted successful stays, indicating that Park Hotel Diament Katowice remains a strong candidate for family-friendly accommodations.
4 Star
Park Hotel Diament Katowice is frequently described as falling short of its advertised four-star rating. Numerous reviews point to dissatisfaction with the overall quality, painting a picture of a venue that may better align with a three-star or even lower standard. Criticisms often highlight the subpar quality of breakfast, inconsistent service levels and certain amenities that do not match the expectations of a four-star hotel.
Some guests found the breakfast service below par with some calling it catastrophic, suggesting that the dining experience does not reflect the purported four-star quality. Room conditions were another area of concern with mentions of thin walls and the occasional need for renovation indicating that the hotel infrastructure could use some improvement. Instances like a dirty mask found in a menu card further detracted from the expected hygiene and professionalism.
On a positive note, some reviews highlighted the hotel’s clean rooms, nice and friendly service and competitive pricing. There were also mentions of a solid bar and good breakfast by some guests. These aspects suggest that while the hotel has strengths, it might not fully deliver the comprehensive high standards typically associated with four-star establishments.
The general consensus leans towards the view that while certain elements meet expectations, the overall experience does not quite justify the four-star label with several guests recommending promotional prices to better reflect the true quality.
Business
Park Hotel Diament Katowice stands out as a top choice for business travelers. Recognized as a typical business hotel, it caters well to the needs of those on work trips or attending conferences. The hotel's strategic location, close to transport hubs and right by the exit from A4, makes it convenient for business travel. Business meetings are facilitated with dedicated areas and decent workspace options.
Guests appreciate the clean and efficient check-in process and the gated parking area adds to the convenience. The service and room comfort receive notable mentions with the hotel offering good value for money. This hotel is highly recommended for business stays, providing a comfortable and efficient environment for work-related travel.
Accessible
Park Hotel Diament Katowice offers some positive aspects when it comes to accessibility for guests with disabilities. The hotel features wheelchair accessible rooms and facilities that cater to people with disabilities. Its location is advantageous, being directly accessible from the motorway, which potentially enhances convenience for travelers. However, there are mixed reviews regarding overall suitability for disabled guests with some feedback indicating that the hotel may not be entirely accommodating. Additionally, it has been noted that the facility may not be ideal for guests with children. Overall, while there are accessible accommodations available, potential guests may wish to inquire further to ensure their specific needs are met.
Romantic
The Park Hotel Diament Katowice offers a captivating romantic experience with its charming ambiance and specialized romantic services. Guests can enjoy candlelit dinners and a cozy atmosphere with the romantic ambiance extending to the luxurious spa. The restaurant provides a nice view, enhancing the romantic setting. The rooms themselves contribute to the overall romantic feel with cozy, well-appointed bedrooms. However, there is a note regarding cleaning services needing attention at reception. Overall, the hotel excels in creating a romantic atmosphere perfect for couples.
Dog Friendly
Park Hotel Diament Katowice warmly welcomes canine companions, offering a comfortable and pet-friendly experience for all guests. Special rooms designed for those traveling with dogs ensure both owners and pets feel at home. The hotel provides dog bowls, adding a thoughtful touch to the stay. Numerous reviews highlight the hotel's welcoming attitude towards pets, creating an inviting atmosphere for travelers with dogs. This dog-friendly establishment ensures pets are treated nicely, making it a suitable choice for dog owners looking for a hospitable environment.
No, Park Hotel Diament Katowice doesn't have any pool.
No, a spa isn't available at Park Hotel Diament Katowice.
Yes, Park Hotel Diament Katowice welcomes dogs.
Yes, parking facilities are available at Park Hotel Diament Katowice.