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Ibis Kayseri

Kayseri , Yenipervane Mah. Kocasinan Bulvari No:163 Kocasinan (Show on Map)

7.9

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsIbis Kayseri excels with a prime location, delighting guests who need quick access to Kayseri Airport and the city's top attractions like the Grand Bazaar and Kayseri Shopping Centre. The hotel's central position, combined with free parking and a 24/7 taxi service, adds to its convenience and appeal, despite less scenic surroundings.

The breakfast experience is highly praised for its quality, variety and affordability, offering an abundant buffet that caters to diverse tastes. Although a few minor critiques exist regarding package inclusions and breakfast timings, the overall sentiment remains very positive.

Similarly, dinner at the hotel's on-site restaurant earns commendations for delicious and reasonably priced meals with a wide range of dishes available. While some communication issues and service inconsistencies were noted, the 24-hour operational kitchen and room service option contribute to a convenient dining experience.

The rooms are clean, practical and well-maintained, though some guests mention their small size and outdated elements. Despite occasional noise and smell disturbances, the overall comfort and functionality meet expectations, especially given the hotel's budget-friendly rates.

Cleanliness stands out as a significant highlight, consistently noted for high standards in both rooms and common areas. The polite and professional staff, especially in housekeeping and reception, enhance the welcoming atmosphere, though occasional inefficiencies were reported.

Wi-Fi availability throughout the hotel is a plus, yet its reliability and speed receive mixed reviews with stronger performance in the lobby than in the rooms.

Parking facilities are widely praised for their security and ample space, offering free and convenient options for guests.

Family-friendliness is another strong point with the hotel accommodating various needs, including cribs and interconnected rooms, making it a practical choice for those traveling with children.

The hotel's beds receive a mixed reception with many finding them comfortable and clean, while others note issues with size and stability.

As a three-star establishment, Ibis Kayseri provides reliable and satisfactory accommodations, especially suited for short stays and business travelers. It delivers good value without compromising essential facilities, maintaining the consistent quality expected from the Ibis brand.

Accessibility features are appreciated, despite some hurdles like elevator card operation and limited pedestrian crossings.

Overall, Ibis Kayseri offers excellent value for money with its convenient location, high cleanliness standards and a team dedicated to providing a comfortable stay.
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Categories

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

Hotel with Parking

Cheap Hotel

Accessible Hotel

3-Star Hotel

Room Types

Standard Double Room Includes air conditioning and LCD TV with satellite channels.

Standard Twin Room Includes air conditioning and LCD TV with satellite channels.

About Ibis Kayseri

License: 11514

Guest Reviews

7.9

Good

Location

Ibis Kayseri boasts an excellent location, ideal for travelers needing convenient access to Kayseri Airport. Situated just a short taxi ride away, it caters perfectly to those arriving late or catching early flights. The hotel's proximity to the airport is repeatedly praised, making it a top choice for transit stays. Additionally, its central location offers easy access to the city's main attractions including the Grand Bazaar and Kayseri Shopping Centre, positioning it as a strategic base for exploration.

Free parking and a well-oriented garden terrace add to the convenience, while a 24/7 taxi service ensures seamless travel connections. Guests appreciate the hotel's practicality, especially for swift city center access via a major road. Despite the surroundings being less than picturesque, the location near key transit points makes up for it. Overall, Ibis Kayseri's location, combined with good value for money, makes it a highly recommended choice for those stopping over in Kayseri.

Breakfast

At Ibis Kayseri, the breakfast experience receives a plethora of positive remarks from guests. Many highlight the high quality, deliciousness and variety of offerings. The buffet stands out as particularly abundant with options that cater to a wide range of tastes, ensuring that everyone can find something to their liking. Guests often describe the breakfast as excellent with detailed mentions of a rich and diversified menu including strong, nice coffee and a good selection of tea and other drinks.

Several guests note the breakfast as generous and plentiful, expressing satisfaction with the range and freshness of the produce available. It's common to see comments emphasizing the completeness and tastiness of the breakfast, often calling it fabulous or amazing. Another aspect that earns praise is the affordability and value for money, especially when breakfast is included in the room rate.

However, there are minor critiques about the breakfast not always being included in the package and some mentions of it being on the pricier side. A few guests also pointed out logistical issues, such as the breakfast ending promptly at 10 am, which some found inconvenient. Despite these, the overall sentiment remains highly positive, making the breakfast experience at Ibis Kayseri a noteworthy mention for future visitors.

Dinner

For travelers visiting Ibis Kayseri, the on-site restaurant stands out as a highlight of the stay. Guests frequently commend the quality of the meals, labeling the food as excellent, delicious and quite tasty. The variety of dishes on offer is ample, ensuring that every diner can find something to their taste, from well-prepared pizzas to delectable burgers and salads. Additionally, the restaurant is noted for its fair and reasonable pricing, making dining at the hotel both pleasing to the palate and easy on the wallet.

Even though most feedback emphasizes the taste and affordability of the food, visitors have reported some challenges. Language barriers with the staff occasionally lead to communication issues and there's mention of the inconvenience of calling for assistance from the neighboring Novotel. Furthermore, there's room for improvement in service as some staff members have been described as less enthusiastic and lacking proficiency in English. Despite these minor setbacks, the convenience of a 24-hour operational kitchen and the option for room service enhance the overall guest experience.

The restaurant significantly contributes to the comfort and convenience of staying at Ibis Kayseri, especially for travelers who prefer not to venture out after a long day. With great dining options, an efficient in-house taxi service and the ability to order food late into the night, the dining experience at Ibis Kayseri is a noteworthy part of the visit, ensuring guests are well-fed and satisfied during their stay.

Rooms

Ibis Kayseri offers clean, practical and well-maintained rooms that many guests find comfortable and adequately equipped for their needs. The rooms are described as elegant and functional, boasting a decent design with everything necessary for a satisfactory stay. Despite their cleanliness and practicality, several guests noted that the rooms are quite small and could benefit from more space. Maintenance issues like outdated furniture, poor air conditioning and small bathrooms were mentioned. Additionally, smoking smells and noise disturbances were common complaints. While the hotel provides basic amenities and decent comfort for its price, improvements in room size and maintenance would significantly enhance the guest experience.

Beds

The beds at Ibis Kayseri have garnered a mixed reception from guests. A noteworthy number of reviews highlight the comfort of the beds, describing them as soft, cozy and clean, which provided a pleasant sleeping experience. Guests frequently mentioned "comfortable beds" and praised the "good quality" and "very comfortable" nature of the bedding and linens.

However, some guests did find the beds less satisfactory. Common criticisms include beds and mattresses that were too small or narrow, making them unsuitable for all adults. There were also a few mentions of beds being unstable and uncomfortable with some guests experiencing discomfort due to softer mattresses. Additionally, hygiene issues such as dust and occasional hair on the bedding were noted, though some felt the cleanliness was appropriately maintained.

Overall, while a significant portion of guests enjoyed their sleep on the comfortable and cozy beds, there is a noteworthy contingent who found the size and stability of the beds less than ideal, which could impact the comfort of their stay.

Cleanliness

Ibis Kayseri offers a functional and extremely clean environment, praised consistently for its high standards of cleanliness. Guests frequently remark on the clean rooms and fresh bed linens, creating a welcoming and comfortable atmosphere. The hotel maintains a pleasant ambiance with a good overall smell, which guests find pleasing.

Additionally, the staff is often noted for their polite and friendly demeanor, contributing positively to the guests' experiences. Daily room cleaning is thorough, ensuring that rooms are kept in top condition for new arrivals. Several reviews also point out the hotel's excellent location, especially its proximity to the airport, making it convenient for travelers.

Guests appreciate the cleanliness of the bathrooms and the hotel's facilities, although there are occasional mentions of areas that could use more attention, such as residue on floors, cigarette smoke smells and some worn-down elements. Despite these minor issues, the overall impression is one of a well-maintained, clean property suitable for short stays or as a stopover for those traveling further into Cappadocia.

Cleanliness is a significant highlight with many guests observing that the hotel meets high hygiene standards, resulting in an environment that is neat and hygienic. The combination of cleanliness, service and location makes Ibis Kayseri a practical and reliable choice for travelers.

Staff

Guest reviews of Ibis Kayseri frequently highlight the friendliness and helpfulness of the hotel staff. A significant majority found the staff to be incredibly welcoming and attentive. Many guests specifically praised the reception staff for their professionalism and willingness to assist with various needs, including providing excellent tourism tips and efficiently handling check-ins. The names Enes, Dilek and Meryem were mentioned for their exceptional friendliness and helpfulness.

Professionalism extends beyond the front desk with housekeeping noted for being both friendly and highly professional. The breakfast staff also received commendation for their exceptional service, contributing to a pleasant dining experience. Multiple reviews underscore the staff's responsiveness and problem-solving abilities, ensuring a comfortable stay for visitors.

However, not all comments were positive; some guests encountered unfriendly or unhelpful staff, particularly at the breakfast restaurant and among the security personnel. There were also reports of inefficiency and a few issues with promptness and the accuracy of charges. Despite the occasional negative remark, the overall consensus points to a team that is predominantly friendly, polite and eager to assist, making the stay at Ibis Kayseri generally positive in terms of staff interactions.

Wi-Fi

The Wi-Fi experience at Ibis Kayseri offers a mix of highs and lows based on guest feedback. On the positive side, Wi-Fi is freely available throughout the entire hotel, which adds to the convenience for travelers. Guests have described the Wi-Fi as efficient and perfect at times with fast internet speeds noted by some visitors. However, several reviews highlight areas needing improvement. The internet connection is often described as unstable and poor in quality, especially in the rooms where coverage is weak. Some guests reported that the Wi-Fi was super slow and unreliable with significant issues in maintaining a steady connection. While the lobby area seems to offer a stronger signal, the overall experience suggests that enhancements could be made to meet guests' needs more consistently.

Parking

Guests of Ibis Kayseri have consistently praised the hotel's parking facilities, citing features such as a large, guarded and fenced parking lot that provides both security and convenience. Many reviews highlight the ample and sufficient parking space, noting the availability of free car parking which adds to the hotel's appeal. The parking area is described as quite large and abundant with plenty of spaces even for larger vehicles. This convenient and secure parking is complemented by the hotel's good location, including its proximity to the airport. Private and reserved parking options are also well-received, though some did mention that the parking lot can occasionally be fully occupied without an alternative. Overall, the positive feedback on the parking facilities emphasizes their adequacy and the added benefit of being free and secure.

Family

Ibis Kayseri is well-regarded as a family-friendly hotel with a strong emphasis on accommodating guests with children. The property is described as spacious and comfortable for overnight stays, making it a practical choice for families and larger groups. Staff members are frequently highlighted for their friendliness and helpfulness, ensuring a welcoming atmosphere for family guests. The hotel offers convenient options like cribs for babies and interconnected rooms, enhancing the stay for families of four. Overall, Ibis Kayseri is considered a favorable destination for those traveling with children due to its thoughtful amenities and attentive service.

3 Star

Ibis Kayseri provides a reliable and satisfactory experience for travelers seeking standard three-star accommodations. Guests appreciated the clean and functional nature of the hotel, especially for short stopovers. While the rooms and bathrooms may be somewhat outdated, they are maintained in good condition, aligning with the typical Ibis standards. The hotel's close proximity to the airport adds to its convenience, making it a practical choice for an overnight stay.

The hotel is praised for offering good value and budget-friendly prices without compromising on essential facilities. Though it may not exceed the expectations of all guests, it consistently meets the quality of an economy hotel. The consistency across Ibis hotels was highlighted, along with the noticeable difference from boutique hotels, particularly those in larger cities like Istanbul. Upgrades and good service were mentioned by privileged guests, adding an extra touch to the experience. Overall, Ibis Kayseri stands as a great choice for those who prioritize affordability and functionality in their travel accommodations.

Business

Ibis Kayseri is well-regarded among business travelers for its practicality and reliability. Noted for its suitability for overnight stays and business trips, this hotel provides good value for money, especially appealing to budget-conscious professionals. Guests appreciate its simple yet functional facilities, which are ideal for those attending fairs or conferences. Overall, Ibis Kayseri presents itself as an economic choice that fulfills the essential needs of business travel with efficiency.

Accessible

Ibis Kayseri stands out for its generally accessible infrastructure, catering well to guests with disabilities. Many visitors appreciated the easily accessible parking and the accessible rooms designed for handicapped visitors. The hotel itself is heralded as a good accessible venue with a location that is convenient for various needs.

However, there were some noted challenges. The need to operate the elevator with a room card proved problematic for some and the absence of nearby pedestrian crossings made city access on foot less convenient. There were also instances where the request for non-smoking rooms was not met, leaving some guests dissatisfied. Despite these drawbacks, the overall impression of Ibis Kayseri is positive in terms of accessibility, particularly within the hotel premises itself.

Dog Friendly

Ibis Kayseri stands out as a pet-friendly hotel, consistently receiving positive remarks for its dog-friendly policies. Guests traveling with dogs appreciate the welcoming attitude towards pets and the ease with which they can stay with their furry companions. The hotel's approach is praised for being accommodating with some guests noting they were able to stay without any additional payment for their pets. Particularly favored by dog owners, Ibis Kayseri’s policy and overall pet-friendliness make it a preferred choice for those accompanied by their pets while traveling. The seamless experience for guests with small dogs, like a Maltese, further underscores the hotel's commitment to being a pet-friendly establishment.

No, Ibis Kayseri doesn't have any pool.

No, a spa isn't available at Ibis Kayseri.

Yes, Ibis Kayseri welcomes dogs.

Yes, parking facilities are available at Ibis Kayseri.

No, Ibis Kayseri doesn't have a gym.

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