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Summary of reviewsDORMERO Hotel Kelheim, located in the picturesque heart of Kelheim's old town, offers a prime location ideal for leisure and exploration. Proximity to the Danube River, as well as key attractions like the Befreiungshalle and Kloster Weltenburg, ensures guests can enjoy scenic walks, river cruises and local explorations with ease. The convenience extends with good bike storage for cycling enthusiasts and ample parking options for those traveling by car, making it an excellent choice for visitors.
Guests frequently praise the breakfast at DORMERO Hotel Kelheim, describing it as rich, abundant and first-class with a wide selection of delicious options. The friendly reception staff and the variety offered at the buffet add to its appeal, despite some indicating that the cost is on the higher side.
When it comes to dining, the hotel’s current closure of the restaurant and bar is a noted drawback, pushing guests to explore local eateries based on staff recommendations. This absence slightly diminishes the overall dining experience as the in-house options are currently limited.
The rooms at the hotel receive positive feedback for their spaciousness, modern furnishings and comfort, featuring amenities like oversized televisions and free minibars. Guests frequently appreciate the warm lighting, quiet ambiance and well-suited arrangements for larger families. However, some areas need improvement such as consistent cleanliness, noise insulation and adequate temperature control, especially in attic rooms without air conditioning.
The staff at DORMERO Hotel Kelheim is often highlighted for their friendliness and professionalism, making the check-in process smooth and the overall experience pleasant. While occasional understaffing and untrained behavior are noted, the overall sentiment remains positive with many guests feeling well taken care of.
Free Wi-Fi at the hotel garners mixed reviews with many guests finding it reliable and efficient, while some experienced intermittent issues. The wellness and spa area receives substantial praise for its beautiful facilities, offering a large, functional space to relax, despite occasional maintenance issues. The gym is described as adequately equipped, though the ambiance could be improved.
The hotel’s parking facilities are commended for their convenience and security with both paid and free options available, ensuring ample space regardless of preference. For families, the DORMERO Hotel excels with its spacious rooms, entertainment options for children and thoughtful amenities like complimentary minibar drinks, creating a cozy and welcoming environment.
The beds at DORMERO Hotel Kelheim stand out for their size and comfort with many guests highlighting the extra-wide and super comfortable mattresses as a key feature of their stay, contributing to a restful night's sleep.
Overall, despite a few areas needing improvement, DORMERO Hotel Kelheim delivers a comfortable and enjoyable experience with its prime location, spacious and well-furnished rooms, friendly staff and excellent amenities, making it a highly recommended choice for visitors to this charming Bavarian town. Show more
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Categories
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
4-Star Hotel
Room Types
DORMERO RoomBright and elegant room with a flat-screen TV.
DORMERO DeluxeFeaturing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features a minibar, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.
DORMERO SuiteProviding free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room provides a minibar, a seating area, a dining area, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.
Guest Reviews
7.8
Good
Location
Situated in the heart of the charming city of Kelheim, DORMERO Hotel boasts an exceptional location that is ideal for both leisure and exploration. Nestled in the old town, the hotel is just a stone's throw away from the Danube River and its bustling docks, making it a perfect base for river cruises and scenic walks along the riverbanks. The central positioning also ensures that guests are within easy walking distance of the town’s cafes, bars and shopping opportunities.
Visitors consistently praise the hotel's proximity to key tourist attractions, including the Befreiungshalle and Kloster Weltenburg, making it an excellent starting point for excursions. The historic ambiance of the old town, combined with modern amenities, creates a delightful blend that appeals to many travelers. Despite its central location, guests often remark on the tranquility found within, perfect for a restful stay.
The convenience extends to those on bike tours with good bike storage facilities and access to the Danube cycle path. For those traveling by car, parking options nearby add to the hassle-free experience. Whether for a short trip or an extended stay in Kelheim, the DORMERO Hotel's prime downtown location and excellent facilities make it highly recommended for anyone looking to explore this picturesque Bavarian town.
Breakfast
Guests have emphasized the high quality and diversity of the breakfast at DORMERO Hotel Kelheim, labeling it as rich, abundant and even first-class. Many described it as exceptionally good with a wide selection and excellent taste, particularly noting the delicious and well-prepared breakfast buffets.
However, a significant number of reviews pointed out the high cost of breakfast with many feeling that the price did not match the value offered. Some guests mentioned that the breakfast was overpriced and not particularly good in terms of quality with complaints about dry rolls, minimalistic selections and delays in refilling items like orange juice.
Despite these criticisms, the overall sentiment leans towards a positive view of the breakfast experience with many guests finding the food satisfying and abundant. The friendly reception staff and the possibility to enjoy breakfast in a well-stocked buffet also added to the location's appeal. The breakfast's diversity and balanced options were repeatedly applauded, although it’s clear that the cost is a sticking point for some.
Dinner
Guests staying at the DORMERO Hotel Kelheim have noted that there are significant limitations when it comes to dining options at the hotel. Unfortunately, the hotel's restaurant and bar are currently closed, which has been a consistent concern among visitors. This lack of in-house dining facilities means that guests need to seek alternative dining options in the village, which the hotel staff helpfully assist with by providing information on local eateries. While the hotel itself does not offer a wide variety of gastronomic choices, some guests did appreciate the service and the information provided by the staff. Breakfast at the hotel, although unmanned and not a lavish buffet, was considered satisfactory by some visitors. Overall, the absence of a functioning bar and restaurant at the hotel has led to a less than ideal dining experience.
Rooms
The rooms at DORMERO Hotel Kelheim receive mixed reviews with many guests praising their spaciousness and cleanliness. Many highlight the rooms as being very large, beautifully designed and equipped with comfortable beds and modern furnishings. Several guests appreciated the separate toilet and bathroom setup, the oversized televisions, free minibar and the availability of charging facilities for bikes. The rooms are often described as comfortable, quiet and featuring warm lighting, creating a cozy atmosphere.
However, some negative aspects are also noted. There are mentions of rooms being worn out with laminate flooring and furniture showing signs of age. A few guests reported issues with room cleanliness, including dust, cobwebs and mold in the shower. The lack of air conditioning was a common complaint, particularly noting high room temperatures and inadequate ventilation in some areas, especially the attic rooms. Noise was another recurring issue for rooms facing the street or city center.
In summary, while the DORMERO Hotel Kelheim offers large, comfortable and modernly equipped rooms that many guests find pleasant, there are areas needing attention such as consistent cleanliness, noise insulation and temperature control.
Beds
Nestled in the charming town of Kelheim, the DORMERO Hotel impresses with its exceptional bed quality, inviting guests to truly relax and unwind. Many reviews highlight the extra-wide beds that offer both space and comfort, contributing to an excellent night's sleep. Multiple guests particularly appreciated the large, king-size beds and described them as super comfortable.
The beds at this hotel often receive high praise for their comfort with phrases like very good beds, excellent beds and extremely comfortable beds being frequently mentioned. The plush mattresses appeal to a wide range of preferences with several guests noting the beds as a standout feature during their stay.
Despite occasional mentions of mattresses being too hard or old, the majority of feedback leans overwhelmingly positive. Guests also enjoyed the cozy and inviting atmosphere created by the large, snug beds, which enhanced their overall experience.
The hotel rooms also receive accolades for their spaciousness, complementing the oversized, comfortable beds. This balance of large beds and generous room space ensures guests feel both pampered and at ease.
While a few minor issues were noted, such as the need to search for additional pillows and duvets or missing backrests on beds, these did not detract significantly from the overall comfort and satisfaction expressed by most reviewers.
In summary, DORMERO Hotel Kelheim is highly recommended for its superb bedding, ensuring a restful and comfortable stay for travelers seeking a cozy retreat in Kelheim.
Cleanliness
At the DORMERO Hotel Kelheim, the cleanliness of the establishment has sparked quite a diverse array of feedback. On the positive side, numerous guests have commended the hotel, describing it as clean with several remarks about the impeccable state of the rooms. Some have specifically mentioned spotlessly clean rooms and very clean bathrooms. The spacious and modern rooms, coupled with attractive furnishings, were frequently highlighted, as well as the clean fitness room, which suggests that certain areas of the hotel are well-maintained and pleasing to guests.
However, a significant number of reviews point to various cleanliness issues that detract from the overall experience. Commonly noted problems include dusty surfaces, cobwebs and a lack of thorough cleaning in the rooms, hallways and common areas. Issues such as dirty showers, stained mattresses and couches and poorly maintained room furnishings like worn laminate floors and broken curtain rod holders were mentioned. Particularly concerning were reports of mold in the bathroom and on shower walls, as well as general neglect in maintenance like lime deposits and clogged shower heads. Some guests even encountered dirt from previous occupants, including remnants like an old grape under a desk and months-old dust with dead flies.
The feedback points to a mixed experience with the cleanliness of DORMERO Hotel Kelheim; while some guests find their rooms spotless and well-kept, others have faced significant cleanliness shortcomings. Despite the modern amenities and attractive design of the hotel, it is evident that more consistent and thorough cleaning practices could greatly enhance the stay for all guests.
Staff
The reviews for DORMERO Hotel Kelheim highlight the hotel's efficient and welcoming team. Many guests commend the staff's friendliness, attentiveness and helpful demeanor, noting that staff members often went out of their way to enhance the guest experience. The reception staff, in particular, received praise for their warmth and professionalism, making check-in processes smooth for visitors. Guests were especially touched by the super friendly, accommodating nature of the team and the excellent welcome they received upon arrival.
However, there were occasional mentions of understaffing, especially at the reception and some guests felt that certain staff members were untrained or overwhelmed. Instances of rude or unprofessional behavior were noted, though less frequently. Despite these issues, the prevailing sentiment was positive with many appreciating the efforts of the staff to provide a pleasant stay. The presence of a friendly and helpful atmosphere is a definitive highlight, contributing significantly to the overall appeal of the hotel.
Wi-Fi
The DORMERO Hotel Kelheim offers complimentary Wi-Fi for its guests and the feedback is quite mixed. Many guests have praised the Wi-Fi, describing it as great, very good and perfectly working. However, others noted occasional issues with the speed and reliability, mentioning instances where the Wi-Fi did not work for their entire stay. Despite some inconsistencies, a good number of visitors appreciated the free and efficient Wi-Fi network available during their time at the hotel.
Spa
The DORMERO Hotel Kelheim offers a spa area that has garnered a lot of praise for its impressive facilities. Most guests found the wellness area to be very nice, citing its beauty and diverse options. The spa wellness area is noted as a wonderful place to relax with many describing it as beautiful and some even frequenting it regularly. Guests also appreciated the cool and great sauna, although there were mentions that it was sometimes not in operation. The wellness area itself was described as large and functional and guests also enjoyed the extensive gym facilities, including well-maintained showers.
However, some reviews pointed out that the wellness area and certain amenities like the whirlpool were occasionally out of order with specific mentions of water damage and the need for repairs. Despite these issues, the positive reviews suggest that when all facilities are operational, the spa and wellness area at DORMERO Hotel Kelheim provide a superb place for relaxation and rejuvenation.
Gym
The gym at DORMERO Hotel Kelheim is described as nicely equipped and provides all the necessary facilities for a workout. Patrons have noted its adequacy, highlighting it as a good feature of the hotel. Access to the gym is free, adding value to the stay. However, there are some mixed opinions with a few comments pointing out that the fitness area isn't particularly nice and that the location of the fitness room in a corridor might not be ideal. Overall, while it offers the basic amenities needed for fitness routines, there is room for improvement in terms of ambiance and placement.
Parking
The 'DORMERO Hotel Kelheim' offers a variety of parking options that cater to different needs. Guests frequently highlight the convenience of having a large parking lot directly behind and in front of the hotel, often mentioned as secure and ample. While on-site parking is available for 10 euros per day, there is also the option of free parking not too far away, approximately 700 meters from the hotel. This makes it easier for guests who prefer not to incur additional charges. Bikers and motorcyclists can find adequate and safe storage for their vehicles and it's noted that bikes can be safely stored within the hotel premises. Regardless of whether one opts for paid or free parking, the availability of sufficient parking spaces ensures that guests do not face difficulties in finding a spot. The convenience and security of the parking facilities, combined with the proximity to the hotel, receive positive feedback from visitors overall.
Family
DORMERO Hotel Kelheim emerges as a standout choice for those planning a family getaway. This hotel boasts an array of family-friendly amenities that make it a practical option for vacationing with children. The rooms are notably spacious, comfortably accommodating larger families and lending a feeling of coziness similar to being at home. Various entertainment options are available for children with popular activities including playing foosball, shooting pool and even using the treadmill. These play options ensure that kids remain entertained and engaged during their stay. Besides family-oriented facilities, the hotel features family-friendly services such as complimentary drinks in the minibar and the availability of a private family bathroom, adding a layer of convenience and comfort. The hotel's ambiance and large rooms contribute to a reassuring, family-like atmosphere, making it a welcoming destination for short weekend trips or more extended stays. Furthermore, it caters well to cyclists, amplifying its appeal to active families looking to explore Kelheim on two wheels. Though drink prices may be considered high, the hotel's comprehensive family-friendly offerings compensate greatly, ensuring a pleasant and enjoyable experience for all members of the family.
Business
DORMERO Hotel Kelheim is a strong choice for business travelers, offering numerous aspects tailored to their needs. The hotel features a business-friendly environment with comfortable, quiet rooms ideal for work-related stays. Its location suits business guests well, providing good internet connectivity to meet professional requirements. The establishment maintains a quiet atmosphere suitable for business functions and even offers a separate room for bike storage. Despite some technical issues with the check-in process, the hotel overall presents a convenient and effective setting for business purposes.
Accessible
DORMERO Hotel Kelheim has received positive feedback regarding its accessibility for guests with disabilities. The hotel features an accessible entrance and wheelchair-friendly facilities, ensuring good wheelchair access throughout the premises. Guests appreciated the proactive communication from the hotel, particularly for those with walking disabilities, as they were informed in advance about accommodations and special features. The hotel's location is favorable, being easily reachable and well-marked on Google Maps.
Accessible rooms and billing further enhance the convenience for disabled guests. However, some areas still need improvement, such as the shower/bathroom which is due for renovation and the entrance to the shower cabin that isn't suitable for overweight individuals. Despite these few drawbacks, the hotel's generally accessible amenities and top location make it an ideal choice for an accessible stay.
Honeymoon
DORMERO Hotel Kelheim is frequently praised as an ideal setting for a romantic getaway, particularly for newlyweds. Visitors consistently describe the hotel as a perfect honeymoon destination, offering exceptional accommodation options like the beautiful and perfect honeymoon suites. The hotel's environment is highlighted as an ideal location for honeymooners, providing a wonderful and great setting for a romantic escape. While specific details may vary, the general consensus among guests suggests that DORMERO Hotel Kelheim is a top choice for those seeking a memorable honeymoon experience.
Romantic
DORMERO Hotel Kelheim offers a truly romantic atmosphere perfect for special occasions like wedding anniversaries. Guests appreciate the beautiful and romantic setting, often highlighting the charming ambiance of the rooms, especially those situated under the roof. The location itself is described as romantic with guests particularly enjoying the romantic views, including sights of the Befreiungshalle. The hotel also provides romantic billing, adding to the overall enchanting experience. Techniques and ideas for redecorating the space further enhance its appeal for couples, making it a delightful destination for a romantic getaway.
Dog Friendly
DORMERO Hotel Kelheim is praised for its dog-friendly facilities, which reflect in the welcoming attitude toward pets. Guests highlight that dogs are always welcome and that the staff is not only super friendly but also fond of animals. Among the amenities provided, a free dog bowl is available, ensuring that pets are comfortable during their stay. The hotel's pet-friendly billing and accommodation practices add convenience for travelers with animals. There is no extra fee for bringing a dog, which is appreciated by pet owners. Additionally, the friendly atmosphere extends to all pets, giving families with pets a stress-free lodging option. Even small pets, like a hamster named Maxl, receive a warm reception, adding a charming touch for children.
No, DORMERO Hotel Kelheim doesn't have any pool.
Yes, a spa is available at DORMERO Hotel Kelheim.
Yes, DORMERO Hotel Kelheim welcomes dogs.
No, parking facilities aren't available at DORMERO Hotel Kelheim.