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Summary of reviewsThe Great Northern Hotel stands out as a highly recommended choice for travelers, thanks to several key factors that consistently receive praise in guest reviews.
One of the hotel’s biggest assets is its prime location. Positioned conveniently close to essential amenities like a local IGA supermarket and various shops, it offers an accessible and central spot perfect for travelers, whether they're stopping overnight between Brisbane and Melbourne or exploring local attractions in West Kempsey and the Kempsey CBD. Its proximity to the town center, river and train station further enhances the overall convenience.
Dining at the hotel is an exceptional experience with guests frequently lauding the quality and variety of meals offered at the bistro. The delightful fare, including standout dishes like the perfectly prepared wagyu brisket, combined with the historical ambiance of the pub, creates a memorable dining atmosphere. Despite minor noise from an air-conditioning unit, the accommodating and courteous pub staff add to the pleasant dining experience.
The rooms at the Great Northern Hotel consistently impress with their cleanliness and comfort. Guests commend the neat and tidy conditions, appreciated modern amenities and especially comfortable beds. Recent renovations have added to the modernity of the accommodations, making the rooms straightforward yet adequately spacious. However, occasional issues with noise from nearby music and a few instances of unpleasant smells have been noted, though these are rarely seen as significant drawbacks.
Cleanliness across the hotel receives high marks with consistently spotless rooms, bathrooms and communal areas. The diligent housekeeping staff are frequently mentioned for their role in maintaining the hotel's pristine condition. Even though there have been isolated reports of unpleasant odors in some rooms, the overall sentiment strongly emphasizes a well-maintained and clean environment.
The hotel staff are another standout element, enhancing the guest experience with their helpfulness and cheerful demeanor. Described as lovely, efficient and wonderfully polite, the staff are praised for their friendliness and dedication, ensuring guests feel well taken care of from check-in to check-out. Their attentive service and welcoming nature contribute significantly to the positive impressions left by visitors.
In summary, the Great Northern Hotel offers a convenient and accessible location, excellent dining options, clean and comfortable rooms and exceptional staff service. These positive aspects make it a highly recommended choice for anyone visiting the area.
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