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Summary of reviewsThe InterContinental Johannesburg OR Tambo Airport Hotel by IHG, receives high praise across several categories, making it an ideal choice for travelers seeking convenience, comfort and quality service. Its prime location adjacent to OR Tambo International Airport offers unparalleled convenience for those with early flights, late arrivals or quick layovers. Just a short stroll from the terminal, guests appreciate the seamless and safe access to the hotel, which eliminates the need for shuttles or long transfers.
Breakfast at the hotel is frequently described as excellent with a wide variety of dishes, including gluten-free options, though some guests find it expensive and occasionally slow. The dinner experience is similarly praised with many guests enjoying superb meals in a well-regarded restaurant, despite occasional lapses in service and availability.
The room experience is consistently exceptional with guests describing them as beautifully appointed, spacious and well-equipped. High-quality bedding and modern amenities add to the luxurious feel, ensuring a restful stay. The cleanliness of the hotel meets and even exceeds guest expectations with immaculate rooms and well-maintained facilities.
The staff at the InterContinental Johannesburg are often highlighted as one of the hotel's standout features. Friendly, professional and accommodating, the team ensures a pleasant and efficient stay from check-in to check-out. The exceptional service extends to the spa and gym, both of which receive high praise for their quality and value. The spa offers a relaxing escape with friendly staff, while the well-equipped gym provides fantastic views and maintains social distancing measures. The pool, although well-heated and complemented by clean amenities, receives mixed reviews regarding its design and size.
Beds at the hotel are another frequently commended feature with guests describing them as super comfortable and perfect for a good night's rest. Equipped with divine pillows and soundproofed rooms, the hotel ensures an optimal sleep environment.
Rated as a five-star establishment, the hotel meets international standards with its high-quality facilities and exceptional service, making it a first-class option, especially for business travelers. The comprehensive business amenities and strategic location near the airport cater well to those in transit or on brief business trips.
The luxurious experience at the InterContinental Johannesburg OR Tambo Airport Hotel is consistently highlighted by guests, who commend its opulent interiors and superior service. Despite minor mentions of outdated rooms or specific food quality issues, the overall consensus is that the hotel provides a high-quality experience that lives up to its five-star rating, making it a standout choice for discerning travelers.
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