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Summary of reviewsOverall, guests raved about their experience at The Gardens Hotel, particularly because of the stunning pool and beautiful surroundings. The main pool being open 24 hours a day was a major plus and the option for a more private pool added to the exclusivity and luxury of the experience. The pool bar provided a perfect afternoon oasis and the pool temperature was ideal. Guests seemed to thoroughly enjoy the fantastic and très belle garden area, which added greatly to the hotel's overall ambiance. Show more
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Hotel for Adults Only
The adult-only Gardens Hotel Key West is a historic property that has been welcoming guests for over a century. The hotel, formerly known as the Gardens Mansion, was built in the 1800s and is listed on the National Register of Historic Places. It still retains all of its historic charm and is a favorite among history buffs and architecture aficionados. It offers modern amenities to make every guest's stay as comfortable and luxurious as possible. Guests can enjoy the outdoor heated pool, where they can relax and soak up the sun and the on-site wine bar D'vine Wine Gallery, where they can savor a glass of fine wine. The hotel is committed to conserving and protecting the environment for future generations. It is green-certified and uses a variety of green practices, such as linen reuse and recycling, as well as energy-efficient products like solar panels and Energy Star appliances, pool heaters and windows. The accommodations at the Gardens Hotel Key West are as unique and varied as the surrounding flora. Each room offers private entrances and outdoor verandahs, allowing guests to soak up the sunshine and fresh sea breeze. The queen or king beds are dressed in the finest Italian linens and custom duvets in tropical fabrics add a touch of island flair. Marble bathrooms are equipped with plush spa robes while the rooms also feature refrigerators, Keurig coffeemakers, Biscoff cookies, flat-screen HDTVs and air conditioning. Whether guests visit for a romantic getaway, family vacation or solo adventure, the Gardens Hotel Key West is the perfect destination. With its prime location in the heart of Key West, it's just steps away from the city's best restaurants, shops and attractions.
Hotel with EV Charging Stations
Boutique-style Hotel
Luxury Hotel
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Dog Play Area
Do you accept dogs in all rooms? No, some rooms only:
Is there an extra charge? Yes
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? Yes, 20 Lbs
Do you provide any specials, treats and toys (check all that apply)?
Gift basket
Are there any leash-free play areas? Yes
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Must have proof of current vaccinations
Must use designated areas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? No
Do you provide any of these?
Waste-disposal bags
Food and water bowls
Except for dogs, do you also accept other pets? No
Do you have a written and comprehensive pet policy available on request? Yes
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Other It is all completed through email.
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? Yes, certain room types. All rooms are outside access with the exception of Master Suite, Historic 2 and 3.
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 3 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? No
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
AHLA Safe Stay initiative
FRLA
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: Must go to COVID center at local Hospital
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? We do not offer assisted parking and we do not move cars. We do not offer any breakfast or coffee stations.
Has the hotel closed during the pandemic? Yes Reopening Date: 06/01/2020
Cottage #3This 1-bedroom cottage has a full kitchen, a walk-in bathroom with a large rain-style shower, and living room downstairs beside the pool. Extras include a flat-screen TV and a laptop safe.
Cottage #4This 2nd level cottage has a walk-in rain-style shower, full kitchen, and large living room. Extras include a vaulted ceiling and a large private, covered deck with a pool view.
Deluxe CottageAlso known as the Eyebrow Cottage, this cottage has its own private parking and entrance. Once a small house, this cottage is now a large suite with a 2-person spa bath and separate stall shower. A large covered front deck is also included.
CourtyardThese rooms are situated on the courtyard overlooking the fountain. They feature king beds and all original art work from Key West artists. They also have veranda's and baths with walk in rain showers.
Single Room with BalconyLocated in the original Peggy Mills Mansion, this 2nd-level room features luxury linens, wooden floors, crown molding, and balcony access.
Master Suite with King bedThe Master suite features a full living room with a sofa bed, two flat screen plasma TVs, cathedral ceilings, sitting area, work station, fainting couch, his and her closets and a bank of French doors opening up onto a private veranda overlooking the gardens. The master bath has marble floors, double basin sinks, spa bath, separate shower, water closet with bidet, and private sauna.
Treeptop Queen RoomOffering a treetop view, this cosy room features a vaulted ceiling and a marble bathroom with a spa bath. The outdoor private balcony features a French door, patio seating, and a roof top garden.
King Room - Disability AccessThe spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Deluxe King SuiteThis suite features a pool with a view. This spacious suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, kitchenware and an oven. The air-conditioned suite offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as garden views. The unit has 3 beds.
Guest Reviews
9.6
Excellent
Location
The Gardens Hotel is located in a fabulous and extremely convenient location, making it a perfect choice for travelers searching for a tranquil and peaceful stay. It's right off the big bustle of bars and restaurants and close to the famous Duval Street. Despite being close to popular nightlife spots, the hotel remains quiet and peaceful, giving guests the best of both worlds. Guests also noted that the location is easy walking distance for older travelers. Overall, the central location of the hotel was highly praised and definitely contributed positively to guests' overall experience.
Rooms
If you're looking for a hotel with beautiful rooms, The Gardens Hotel is definitely worth considering. Guests have described the master suites as impressive with private terraces that are an excellent option for some relaxing downtime. The rooms are clean, comfortable and well-appointed with top-notch furniture and accoutrements. The cottages, in particular, are very large and accommodating with a quaint and charming character. The beds are beautiful and comfortable and the bathrooms are huge. The private balconies add an extra level of comfort and privacy. Although there were a few instances of dampness and mustiness, overall, guests have loved the refreshing paint and updating of the rooms. And let's not forget the quiet and comfortable mattresses - the perfect recipe for a good night's sleep. Whether you're traveling for business or pleasure, The Gardens Hotel is a lovely option with magnifique et calme decor that'll make you feel right at home.
Staff
When it comes to the staff at The Gardens Hotel, guests consistently rave about their friendliness and helpfulness. From the moment you arrive, you'll be treated to a warm and welcoming reception - some guests even describe it as "amazing" and "incredibly friendly". Reviews mention specific staff members like the bartender Dr. Phil and hotel manager David, who go out of their way to make your stay exceptional. It's clear that everything at this hotel is geared towards guest satisfaction - the team is described as "professional", "adaptable" and "phenomenal". Whether you're chatting with the welcoming owner or getting recommendations from the überaus freundlich (extremely friendly) staff, you're sure to feel right at home here.
Pool
The Gardens Hotel boasts a stunning pool, which guests absolutely loved. The main pool provided ample space for swimming with the added bonus of being open 24 hours a day. Guests could also opt for a more private experience with their own secluded pool shared among just a few rooms. The pool's beautiful surroundings allowed for relaxation with some guests choosing to simply lay beside the water and soak up the atmosphere. For those seeking a bit of refreshment, there was a bar by the pool, which created the perfect afternoon oasis. What's more, one guest reported the pool temperature reached a balmy 95 degrees! The pool and garden area were described as "fantastic" and "très belle," adding to the overall ambiance and experience of the hotel.
Yes, The Gardens Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at The Gardens Hotel.
Yes, The Gardens Hotel welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at The Gardens Hotel.