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Summary of reviewsNestled in the heart of Killin, Killin Hotel is lauded for its exceptional location and picturesque surroundings. Situated serenely by the tranquil River Dochart, the hotel offers panoramic views of the hills, making it a perfect base for nature enthusiasts, walkers and cyclists. Its central position allows for easy exploration of local attractions, including waterfalls and Loch Tay and is convenient for attending village events like the Music Festival. Ample parking and the hotel's historic charm enhance the overall guest experience.
Guests frequently commend the friendly and helpful staff, noting their attentiveness and sincerity in creating a welcoming atmosphere. The cozy accommodations, featuring lovely views from guest rooms and a relaxing riverside terrace, provide comfort in a charming old-world setting. However, some rooms are identified as needing updates with mentions of dated decor and occasional noise issues.
Dining experiences at the hotel receive high praise for both breakfast and dinner. While breakfast offerings generally impress with variety and freshly prepared dishes, there are occasional complaints about quality inconsistencies and operational hiccups. Dinner, on the other hand, is consistently well-received with guests highlighting the delicious, generous portions and the cozy ambiance of the restaurant, scenic conservatory and pub.
Cleanliness receives mixed feedback. While many guests find the rooms and common areas clean and well-maintained, some reviewers point to areas needing refurbishment and more consistent housekeeping.
The hotel’s free WiFi is appreciated, especially given the regional challenges with mobile connectivity, but the reliability and strength of the WiFi in rooms require improvement. Family-friendly facilities are noted to be accommodating, despite some issues with bed quality in family rooms.
Beds at Killin Hotel earn positive mentions for their comfort, although opinions vary with some guests finding them too firm or inadequate. The establishment is recognized for offering a standard three-star experience, balancing old-fashioned charm with practical value for money. However, certain areas, such as room size, basic amenities and housekeeping consistency, suggest room for enhancement.
Accessibility is generally favorable, particularly in the easily reachable annex, though issues with the small and sometimes problematic lift in the main building are noted.
Lastly, the historic charm of the Killin Hotel stands out prominently. The hotel's beautiful, traditional architecture and decor, retaining many of its original features, coupled with its picturesque setting, create a genuinely captivating and memorable stay for guests. Show more
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Categories
Hotel with EV Charging Stations
Hotel near Golf Courses
Historic Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
3-Star Hotel
Room Types
Double Room EnsuiteComfortable, quiet double rooms.
Please note that the Double Room Ensuite - Annex room is pet-friendly.
Twin Room en suiteTwin rooms have 2 single beds.
Single Room - En SuiteSingle room with a private bathroom.
Family RoomThese rooms have 1 double bed and 1 single bed.
Please note that the rate is based on double occupancy. Children will be charged according to the Extra Bed Policy.
Four Poster Room with River ViewSpacious room with a four-poster bed and views over the river.
Double or Twin Room - Ground Floor AnnexLocated in a new annex building beside the hotel, with full use of all amenities, crisp, clean white and magnolia finished rooms with modern bathrooms. Includes 1 double bed and 2 single beds.
The room rate is based on 2 people's occupancy. This Annex can accommodate up to 6 people. The Extra Bed Policy will apply.
Please note that the room is located in the ground floor in a separate building adjacent to the hotel.
Please note that the Double or Twin Room - Annex room is pet-friendly.
Family Room - Ground Floor AnnexThis room can be booked as a family room or a double room, with an optional additional double fold-out sofa bed. It has a double bed and an en-suite bathroom.
Please note that the room is located in the ground floor in a separate building adjacent to the hotel.
Please note that the Family Room - Annex room is pet-friendly.
King Room with River ViewRiverview room with king-size bed and en suite facilities.
Double Room with River ViewProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a carpeted floor, a flat-screen TV, as well as river views. The unit offers 1 bed.
Twin Room with River ViewFeaturing free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room features a flat-screen TV, a tea and coffee maker, a wardrobe, a carpeted floor as well as river views. The unit has 2 beds.
Guest Reviews
7.6
Good
Location
Nestled in the heart of Killin, the Killin Hotel is celebrated for its exceptional location and picturesque surroundings. Guests have frequently highlighted its serene riverside setting, offering panoramic views of the surrounding hills and the tranquil River Dochart. This historic inn with its charming old-world atmosphere, provides easy access to many local attractions, making it a perfect base for walkers, cyclists and nature enthusiasts.
The hotel's prime location allows for convenient exploration of the quaint village and its scenic pathways, including the nearby waterfalls and Loch Tay. Visitors appreciate the ample parking and central position, which is ideal for attending local events like the Music Festival or venturing out for hiking and hill climbing in the stunning Scottish landscape.
Guests repeatedly mention the friendly and helpful staff, cozy accommodations and delightful dining experiences both in the restaurant and the charming pub downstairs. The combination of beautiful views from the guest rooms, a relaxing riverside terrace and the timeless charm of the building ensures a memorable stay for all who visit this lovely part of Scotland.
Breakfast
Killin Hotel's breakfast offerings have garnered a mix of feedback from guests with many praising the quality and variety while others noted areas needing improvement. The breakfast is frequently described as good, excellent, lovely and even fantastic. Guests found the selection plentiful with a wide array of options including full cooked breakfasts, cereals, fruits and options for vegetarians and vegans. The breakfast often left guests satisfied, highlighting the freshly prepared hot dishes and the generous portions.
The locale where breakfast is served also received positive remarks with the bar and breakfast rooms being inviting and charming. Staff were often described as helpful and friendly, enhancing the dining experience for many.
Despite the positive feedback, some guests experienced inconsistencies. A few found the breakfast to be of poor quality or undercooked and there were occasional issues with the food being cold or lacking flavor. The self-service aspect and additional charges for items like real coffee also drew some criticism.
Guests appreciated the efficient pre-ordering system and the effort to accommodate dietary preferences. However, there were some logistical hiccups with breakfast timing and availability, leading to occasional dissatisfaction.
Overall, while the Killin Hotel delivers a strong breakfast experience for most, there are areas for enhancement to ensure a consistently high standard for all guests.
Dinner
Dinner at Killin Hotel receives high praise for its exceptional quality and impressive selection. Guests frequently describe their meals as delicious and well-prepared with a varied menu that includes options for vegetarians and vegans. Many reviews highlight the serving size of portions, which are often generous and well-presented. The restaurant, noted for both its cozy atmosphere and scenic views, particularly from the conservatory dining area, is appreciated for its lovely and plentiful dishes.
The pub and lounge bar add to the dining experience with good food, a nice selection of beers and live entertainment on some nights. Guests often commend the excellent service provided by the staff. Reviews mention specifics like the house chicken curry and the steak as standout options. Breakfast, like dinner, is also highlighted for its quality and variety.
However, not all feedback is positive. Some guests mention occasional issues with the limited menu, describing the food as basic pub grub and not always freshly cooked. There have been instances of cold food being served and complaints about an inconvenient online ordering system. Despite these criticisms, many visitors still find the overall dining experience at Killin Hotel to be more than satisfactory, particularly noting it as good value for money.
Rooms
Guests at 'Killin Hotel' generally appreciate the cleanliness, comfort and picturesque views of the rooms, particularly those overlooking the river. Many highlight the rooms as spacious, well-appointed and comfortable with warm interiors and modern fixtures. The annex rooms also receive positive mentions for being spacious, clean and having updated showers. The location of the hotel garners praise too, providing a relaxed and beautiful setting.
However, some reviewers noted issues with room size with smaller rooms feeling cramped and basic. A number of rooms were described as tired or in need of renovation with dated decor and fixtures. There were occasional complaints about cleanliness, particularly in bathrooms and issues with noise from certain rooms due to thin walls or proximity to the kitchen ventilation system. The annex rooms, while spacious, were sometimes cited for being noisy or having a mismatched appearance between old and new fittings. Practical aspects such as non-functioning elevators, small bathrooms and occasional lack of room servicing were also pointed out by some guests.
Overall, the hotel's mix of recently renovated rooms and older, more dated accommodations seems to cater to a range of expectations, making it suitable for those seeking a comfortable stay in a scenic location.
Beds
Visitors to the Killin Hotel frequently commend the comfortable beds, making restful nights a key highlight of their stay. Many guests specifically appreciated the super soft bedding and found the beds, including the four-poster and super king sizes, to be cozy and inviting. The rooms themselves are generally described as clean and well-presented, contributing to an overall sense of comfort and relaxation.
However, some guests did find the beds too firm for their liking, while others mentioned issues with small, narrow or too-soft mattresses, detracting from their comfort. The quality of the mattresses drew mixed reviews with some noting poor quality, sagging or uncomfortable springs that required replacement. Instances of broken or poorly assembled beds, such as sofa beds and fold-out options, also surfaced.
Despite these inconsistencies, many visitors still found their sleeping arrangements to be more than satisfactory and enjoyed the clean and spacious rooms provided by the hotel.
Cleanliness
Killin Hotel presents a mixed picture when it comes to cleanliness with numerous mentions of clean rooms and a tidy environment. Many guests were satisfied with the cleanliness of their rooms, describing them as very clean, comfortable and well-presented. The communal areas also received positive remarks for being spotless and well-maintained. Guests appreciated the clean towels provided daily and noted that rooms in the annex were particularly great for families.
However, there were recurring concerns about the dated and worn-out state of the hotel's facilities, especially the bathrooms, which were often described as old, poorly maintained and in need of significant upgrades. Issues like grimy carpets, cobwebs and water damage were mentioned, indicating that not all areas were up to the expected standard of cleanliness. Some guests highlighted that the room cleaning was not consistent with some rooms not being refreshed daily unless requested.
Overall, while the hotel generally offers clean and comfortable accommodations, there is a notable need for refurbishment and improved housekeeping practices to address the dated decor and occasional lapses in cleanliness.
Staff
The staff at Killin Hotel receive overwhelming praise for their friendliness and helpfulness in guest reviews. Described as attentive, welcoming and kind, they set a warm and inviting atmosphere throughout the establishment. Reviewers frequently highlight that the staff go above and beyond to ensure a pleasant stay with particular commendations for their responsiveness and accommodation of guests' needs. The waitstaff and reception teams are often mentioned for their excellence in service and professionalism.
However, there are occasional mentions of inconsistent service with some staff appearing unorganized or less attentive. Despite these minor setbacks, the majority of the feedback emphasizes the positive interactions with the hotel personnel. The positive environment is influenced significantly by the cheerful and supportive demeanor of the employees, contributing to an overall excellent experience for many guests.
Wi-Fi
The reviews of WiFi at Killin Hotel highlight some recurring themes. Positive comments noted the provision of free WiFi, which is particularly appreciated given the often unreliable 4G signal in the surrounding hills. Guests also mentioned that the WiFi works adequately in public areas, making these spaces a reliable spot for connectivity. However, there were significant complaints about the WiFi in the rooms with many guests encountering issues such as poor signal strength and intermittent connections. Some even reported that WiFi was entirely unavailable in their rooms or did not function properly at all times. While the free WiFi is a helpful amenity, reliability and reach within the hotel appear to need improvement.
Family
Killin Hotel is generally appreciated for its family-friendly environment, making it an ideal spot for family gatherings. Guests mention the availability of activities for young children and the staff's efforts to cater to specific needs, such as accommodating the tastes of a 7-year-old. The Annex rooms are noted to be great for families, offering suitable accommodations. However, there are some reservations about the family rooms with a few guests expressing disappointment over the quality of the beds and instances where baby cots were missing. Despite these mixed experiences, the overall sentiment leans positively towards the hotel's efforts to create a welcoming atmosphere for families.
3 Star
The Killin Hotel presents an experience that aligns with its three-star rating, balancing charm with practicality. Guests appreciate the hotel's value for money, highlighting the clean rooms and the comfort they provide. The staff are frequently noted for their friendliness and attentive service, contributing positively to the stay. The hotel's facilities are deemed satisfactory and the property itself retains a certain charm despite being somewhat old-fashioned.
Breakfast receives particular praise, making it a notable part of the stay. The hotel, described as appropriately priced for a three-star property, gives a standard experience that generally meets expectations for its rating. The building, although old, retains its beauty and character, adding to its appeal.
However, some areas call for improvement. Complaints about cleanliness, such as not replacing towels or toilet rolls, suggest inconsistencies in housekeeping. The property appears a bit dated and rooms can be described as tired or basic with some being notably small. Specific issues like the inability to accommodate a large party for an evening meal and no early check-in indicate areas where service could be enhanced.
Overall, the Killin Hotel offers a satisfactory stay typical of its three-star classification with its unique charm and friendly staff standing out as highlights.
Accessible
Killin Hotel offers a range of accessibility features for guests with disabilities, although experiences vary. The annexe provides reasonable access and is easily reachable, making it a good option for those who have difficulty with stairs. The hotel’s main building features a lift, which simplifies access, although some guests have found it challenging to use due to its small size and occasional operational issues.
Several reviews highlight the hotel’s convenient location just off the main road, which is noted as very accessible. However, it's important to mention that some guests experienced issues with booking changes regarding ground-floor rooms and difficulties closing the shower door were noted.
Overall, Killin Hotel provides good accessibility, particularly for guests who cannot manage stairs, but there might be occasional inconveniences related to lift usage and room assignments.
Historic
The Killin Hotel is celebrated for its rich history and charm, making it a captivating destination for those who appreciate heritage. Described as a beautiful historic hotel and a lovely old property with lots of charm, it’s nestled in a picturesque town by a river, offering a charming, tranquil setting.
The hotel's architecture and decor draw much admiration, featuring a beautiful building with historical significance and stunning traditional decor, including a conservatory and a breakfast room adorned with tartan walls that add to its timeless appeal. Guests particularly enjoy the historic bar and the romantic, old-world feel of the place. The hotel retains a lot of its original Edwardian features, including a fabulous period lift, lending it a true historic atmosphere.
The Killin Hotel is noted for its charming old style with rooms that retain their traditional essence and historic tartan carpeting. The main building is an elegant structure, a true grand old hotel that has managed to preserve its historical character. The town of Killin itself is historic, offering plenty to see and do, which enhances the overall experience of staying at this traditional Scottish hotel.
This historic inn has welcomed many notable guests over the years, including Queen Victoria and continues to be a highly recommended destination for those looking to immerse themselves in a rich historic environment. The blend of a beautiful building, historical charm and a picturesque location makes Killin Hotel a truly unique place worth visiting.
Dog Friendly
The Killin Hotel is highly praised for its dog-friendly amenities and welcoming atmosphere for travelers with pets. Dogs are allowed in various areas including the restaurant and bar and the hotel provides thoughtful touches such as treats, bowls and sleep mats for canine guests. Rooms, particularly those in the annex, cater well to dog owners, offering convenient access and comfort.
Staff members receive consistent commendation for their exceptional friendliness and helpfulness, contributing to a warm and inviting stay. The hotel environment overall is relaxed about dogs roaming freely, making it a favored spot for pet owners. Many guests appreciate being able to dine with their dogs, although some noted the presence of dog hairs on the carpet and occasional barking.
Despite a few critiques regarding noise and cleanliness, the general sentiment is that the Killin Hotel is a great place to stay with pets with most guests enjoying the inclusive and attentive service for both them and their furry friends.
No, Killin Hotel doesn't have any pool.
No, a spa isn't available at Killin Hotel.
Yes, Killin Hotel welcomes dogs.
Yes, parking facilities are available at Killin Hotel.