Hotel Shengen "Шенген"

Kirovograd 48.51417000, 32.25487000 , Ulitsa Chmilenka 24 D (Show on Map)
7.7
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Shengen "Шенген" emerges as a highly-rated destination, largely praised for its strategic location, cleanliness and comfort. Positioned near Kovalivsky Park, the philharmonic and the bustling city center, it offers easy access to key attractions such as the Kropyvnytskyi Theater, shops, restaurants and more. This proximity to a pedestrian street and the railway station adds to its accessibility. The hotel's multiple parking options, both open and closed, are also appreciated, making it convenient for those traveling by car.

Guests commend the rooms for their cleanliness, warmth and modern renovations, all contributing to a cozy and inviting atmosphere. The spacious rooms come equipped with comfortable king-size beds, stylish interiors and practical amenities, ensuring a pleasant stay. Although some reviews mention minor lapses in cleanliness, the overall sentiment is positive with many highlighting the fresh linens and well-maintained spaces.

The hotel's breakfast offerings receive mixed reviews but are generally considered hearty and satisfying by many guests. Delightful options like omelettes and sausages, accompanied by delicious coffee, seem to be popular. However, some guests have experienced inconsistencies in the availability and quality of breakfast, which occasionally detracts from the otherwise good value it represents.

The staff's friendliness and professionalism are frequently praised, creating a welcoming and caring atmosphere. While there are instances of unprofessional behavior and lapses in service, the overall guest experience is enhanced by the staff's readiness to assist and their cheerful demeanor. Wi-Fi connectivity has its ups and downs, but many guests find that the comfort and cleanliness of their rooms outweigh occasional internet issues.

Hotel Shengen's parking facilities stand out for their convenience with free and secure options available. The family-friendly amenities, including spacious family rooms and a free game room, make it an attractive choice for those traveling with children. The comfort and quality of the beds are consistently highlighted with many guests noting the luxurious feel and cleanliness of the bedding.

Overall, Hotel Shengen "Шенген" offers a balanced experience combining strategic location, comfortable and clean accommodations and attentive service, making it a popular choice for visitors seeking a pleasant and hassle-free stay.
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Room Types
Guest Reviews
7.7
Good
Location
Hotel Shengen "Шенген" boasts a remarkably advantageous location, strategically positioned close to Kovalivsky Park, the philharmonic and the bustling city center. Guests commend its proximity to key attractions such as the Kropyvnytskyi Theater, shops, pharmacies, supermarkets and an array of restaurants and cafes, all conveniently within walking distance. The hotel's vicinity to a pedestrian street and the railway station further enhances its accessibility.

The hotel's placement near the city center ensures easy exploration with destinations like the theater square and the main street just minutes away. Guests appreciate the spacious parking options available on the premises, providing both open and closed choices and ensuring a hassle-free experience for those traveling by car.

Rooms are highlighted for their cleanliness, warmth and comfort, often noted to be freshly renovated with high-quality furnishings. The pleasant interiors and overall comfort of the accommodations contribute to a satisfying stay. Reviewers often mention the excellent service and positive attitude towards guests, enhancing the overall experience. Additionally, the hotel is praised for its great value, modern amenities and the cleanliness of its rooms, making it a preferred option for visitors.

While the location is not directly in the heart of the city, it is nonetheless quiet and provides a peaceful retreat amidst the urban attractions. For those looking to explore the central areas of the city and enjoy nearby entertainment venues, Hotel Shengen "Шенген" serves as a perfect base, combing convenience with a tranquil environment.

Breakfast
Hotel Shengen "Шенген" offers breakfast that's generally well-received for its delicious and tasty options. Many guests highlighted the breakfast as a standout feature, describing it as hearty, satisfying and exceeding expectations. There are several breakfast options available and dishes like omelettes and sausages, coupled with delicious coffee, seemed to be popular among guests. The inclusion of breakfast in the room rate was appreciated, contributing to the overall value of the stay.

However, some guests did note significant inconsistencies. While many enjoyed the meal, others experienced issues with the availability and quality of breakfast. Reports of no breakfast being provided despite it being advertised or included in the reservation were recurring. Additionally, some guests mentioned small portions and occasional poor quality, such as moldy bread or a very basic offering. The staff's service during breakfast also received mixed reviews, ranging from friendly and attentive to rude and unpolished.

In summary, the breakfast at Hotel Shengen "Шенген" has potential to be a delightful start to the day but suffers from inconsistency in delivery and service. Guests looking forward to a solid breakfast experience may find it beneficial to manage their expectations.

Rooms
Hotel Shengen "Шенген" boasts a range of spacious and clean rooms that cater to a variety of preferences. Many reviewers have highlighted the remarkable room cleanliness and quality renovations, creating a cozy and inviting atmosphere. Guests appreciate the spaciousness of the rooms, often noting the comfortable king-size beds, stylish interiors and practical amenities such as blackout curtains and modern plumbing.

The rooms are described as cozy and well-maintained with fresh linens and towels provided regularly. Some rooms even feature beautiful, minimalist décor, which further enhances the comfort and aesthetic appeal. Despite the occasional mention of outdated elements or minor cleanliness issues, the overall sentiment is positive, emphasizing cleanliness, comfort and a pleasing interior design.

Guests have also enjoyed the practical room features, such as hot water availability, hairdryers in the bathrooms and necessary living amenities. The hotel's ability to keep the rooms sufficiently warm during winter also adds to the comfort. While sound insulation seems to be a mixed bag with some pointing out poor soundproofing, the quietness of the rooms is generally appreciated.

The staff's friendliness and readiness to help add to the pleasant stay, ensuring that guests feel well taken care of. The availability of parking in the yard and the presence of fresh renovations further emphasize the hotel's commitment to comfort and convenience.

In summary, Hotel Shengen "Шенген" provides a solid balance between price and quality with clean, spacious and stylish rooms that guests find highly satisfactory. Despite minor drawbacks, the hotel successfully offers a comfortable and pleasant stay.

Beds
The beds at Hotel Shengen "Шенген" offer a standout experience for guests, frequently highlighted for their comfort and quality. The majority of reviews praise the beds for being comfortable with many specifically mentioning the luxurious feel of the mattresses and the cleanliness of the bed linens. Guests often describe the beds as big and spacious with some noting king-size and even giant beds. The bedding itself receives compliments, being noted as fresh, nice and snowy white, enhancing the overall comfort. A few reviews also mention the thickness and freshness of the curtains, adding to the coziness of the rooms. Although there are a few mentions of overly soft mattresses, the general consensus is that the beds are a major highlight of the hotel stay, contributing significantly to a restful and pleasant experience.

Cleanliness
Hotel Shengen "Шенген" receives a mixed response regarding cleanliness with a notable emphasis on positive feedback. Many guests praise the hotel for its very clean, spacious rooms and stylish, modern décor. The cleanliness of the hotel overall is frequently highlighted, described as tidy with clean plumbing, clean linens and fresh bed linen and towels. Positive mentions also include well-kept rooms, clean and new bedding and rooms ready and tidy for new arrivals, noting the impeccable cleanliness and modern amenities.

However, there are also recurrent issues raised. Some guests faced problems like dirty towels, stained bed linens and forgotten belongings from previous guests. Instances of dirty foot towels, sticky surfaces and even a syringe with traces of red color have been noted. Reports indicate a lack of consistent cleaning during guests' stays with some mentioning the deterioration in the quality of towels and an occasional odor. Spotting someone else's hair on the mattress and chewing gum stuck to the remote control also detract from the overall experience for some visitors.

While the hotel generally maintains a good standard with clean, comfortable rooms and modern repairs, a few cleanliness lapses have been reported, which might be worth addressing to ensure a consistently excellent experience.

Staff
The reviews for Hotel Shengen "Шенген" show a dichotomy in guest experiences, particularly in regards to the hotel's staff. Many praised the staff as friendly, professional, polite and attentive. Several reviews highlighted instances of the staff going above and beyond, such as the owner helping with luggage and the administrator offering a warm and welcoming atmosphere. Guests frequently appreciated the prompt and effective service, noting the staff's amicability and readiness to assist with any issues. The receptionist and overall personnel were often described as pleasant, cheerful and accommodating.

However, there are significant negative remarks concerning staff behavior and availability. Some guests reported rude and unprofessional conduct from both the owner and the administrator, mentioning instances of yelling and dishonesty. A few reviews noted the absence of staff at crucial times, difficulty in reaching the administrator and poor communication. Other critiques included the lack of room cleaning and unresponsiveness to requests, which detracted from the otherwise positive feedback.

Overall, while the hotel staff frequently receives accolades for their warmth and professionalism, there are notable concerns regarding inconsistent service and occasional rudeness that potential guests might want to consider.

Wi-Fi
Hotel Shengen offers a mix of experiences when it comes to internet connectivity. While some guests reported temporary outages and issues with Wi-Fi availability, others found that Wi-Fi worked without any problems once it was provided. Despite occasional challenges with accessing the internet or the Wi-Fi password, many visitors appreciated the overall comfort and cleanliness of the rooms. For those who prioritize a good night's stay in a tidy and comfortable environment over seamless online access, Hotel Shengen remains a viable option.

Parking
Hotel Shengen offers a variety of convenient parking options for its guests, making it an excellent choice for travelers with cars. The hotel provides both open and closed parking facilities, ensuring flexibility for different preferences. Guests have appreciated the availability of free parking on-site, as well as the hotel's own large parking lot located in the yard. The cleanliness and location of the parking area have been noted positively with many guests finding it easy and hassle-free to park their vehicles. Although there was a minor issue mentioned about a lack of admin to open the gate late at night, overall, the parking experience has been deemed excellent.

Family
Hotel Shengen "Шенген" is a family-friendly destination that caters well to those traveling with children. Guests consistently highlight the ample space available, particularly favoring the large family rooms. The hotel’s location is lauded for its proximity to parks and shops, making it convenient for family outings. Those traveling with very young children also find comfort in the accommodations. Child-friendly areas and a free game room add to the attraction for families, providing entertainment options on-site.

Families appreciate the family-oriented amenities, such as rooms accommodating up to four people with free breakfast included, although some mentioned the need for more towels. Good parking facilities also contribute to a hassle-free stay. Overall, Hotel Shengen "Шенген" scores high marks for being a comfortable and practical choice for families.


Yes, Hotel Shengen "Шенген" has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Hotel Shengen "Шенген".

No, Hotel Shengen "Шенген" doesn't allow dogs.

Yes, parking facilities are available at Hotel Shengen "Шенген".

Yes, Hotel Shengen "Шенген" has a gym.

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