Zanzibella Hotel & SPA

Kiwengwa -6.00312100, 39.38407600 , Kaskazini - Unguja, North B, Kiwengwa, Kumbo Urembo P.o. Box 3909 (Show on Map)


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Summary of reviewsZanzibella Hotel & SPA, located in the serene Kiwengwa area of Zanzibar, provides a tranquil escape from the more tourist-heavy regions. Its peaceful setting on a pristine, uncrowded beach makes it an ideal destination for relaxation and peace. The hotel's intimate atmosphere is complemented by breathtaking ocean views available from various parts of the property, including the pool and restaurant. Although its remoteness from urban amenities can be a drawback for some, the exceptional staff and superior service more than make up for this. The hotel is perfect for family vacations or romantic getaways, offering a serene and picturesque environment.

Breakfast at Zanzibella Hotel & SPA is highly praised for its delicious, varied and abundant offerings. The buffet breakfast features a wide selection, including freshly made omelets, crepes, pastries, fruits and vegetables. The food quality is exceptional, surpassing the usual standards in Zanzibar. Guests appreciated the beautiful terrace setting and the service of all-day refreshments. While a few guests suggested more variety, the overall sentiment towards breakfast remains overwhelmingly positive.

Dinner at the hotel is equally commendable with guests enjoying a varied and flavorful menu featuring standout dishes like seafood curry and crab soup. The à la carte menu and daily “Chef’s Specials” receive particular praise. Romantic beachfront dinners and entertaining events such as Maasai performances and live music enrich the dining experience. Although there were minor mentions of overcooking and slow service, the general consensus is that dining at Zanzibella is a remarkable culinary adventure, balancing superb food quality with engaging evening events.

The rooms at Zanzibella Hotel & SPA offer a luxurious retreat, consistently described as spacious, clean and beautifully decorated. Guests appreciate the modern furnishings, excellent amenities including high-speed internet and efficient air conditioning. The rooms are meticulously maintained with attentive daily cleaning. Features such as balconies and terraces with impressive views further enhance the guest experience. While some mentioned noise issues, overall, the rooms are considered a peaceful and comfortable haven.

The hotel is noted for its exceptional cleanliness with both rooms and communal areas maintained to high standards. Guests commend the thoroughness and professionalism of the housekeeping staff, who ensure the property remains spotless. The beautiful and modern decor, combined with a quiet, secure setting, contributes to a relaxing atmosphere that guests greatly appreciate.

The staff at Zanzibella Hotel & SPA receive exceptional praise for their hospitality and professionalism. Friendly, helpful and attentive, the team goes above and beyond to make guests feel welcome. Special mentions are given to individuals who excelled in their roles, enhancing the overall guest experience.

Wi-Fi at the hotel generally receives positive reviews, described as strong, reliable and suitable for digital nomads. Although there are some mixed experiences regarding stability and coverage in certain areas, most guests find the internet service satisfactory.

The hotel's spa is lauded for its high-quality treatments and modern facilities. Guests particularly enjoy the massages, often describing them as fantastic and highly recommended. Though some guests found spa prices high, the quality of service and the therapeutic ambiance justify the cost for many.

The pool area is another highlight, praised for its beauty, cleanliness and breathtaking ocean views. The infinity pool, comfortable loungers and pool bar contribute to a delightful and relaxing experience. Minor mentions of limited sunbeds do not detract from the overall positive impression.

Zanzibella Hotel & SPA offers secure, convenient parking with private spaces monitored by 24-hour security. The efficient organization by hotel staff ensures a smooth experience for guests.

Families are warmly welcomed with the hotel providing various child-safe activities and catering to specific dietary needs. The family-friendly atmosphere makes Zanzibella a cozy and relaxing choice for vacations with children.

Overall, Zanzibella Hotel & SPA stands out as a top choice for those seeking a serene, high-quality stay in Zanzibar, characterized by exceptional service, luxurious amenities and a beautiful, peaceful environment.
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Categories
Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  


Hotel with Parking

Hotel for Adults Only

5-Star Hotel

Hotel with Outdoor Pool

Room Types
Deluxe Double Room with Balcony and Sea View The spacious double room features air conditioning, a private entrance, a terrace with sea views as well as a private bathroom boasting a shower. The unit has 1 bed.

Deluxe Double Room with Balcony The spacious double room provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.

Triple Room with Garden View The spacious triple room features air conditioning, a private entrance, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.

Guest Reviews
Location
Zanzibella Hotel & SPA is praised for its exceptional location in Kiwengwa, offering a quiet, tranquil escape from the more tourist-heavy areas of Zanzibar. Nestled on the less chaotic side of the beach, it provides direct access to a pristine, almost untouched beach, making it a perfect spot for relaxation and peace. Guests highlight the hotel's intimate setting and the breathtaking ocean views from various parts of the property, including the pool and restaurant.

The hotel's surroundings are described as beautiful with well-maintained facilities and modern amenities that enhance the guest experience. Proximity to the beach is frequently mentioned with easy and fast access ensuring that visitors can enjoy the soft sands and stunning seascapes at their leisure. The location is ideal for those looking to escape the everyday hustle, set at the end of a beautiful and extensive stretch of Kiwengwa beach, which provides a serene environment far from the crowded resorts.

Despite its remoteness from supermarkets and banks, which may be a drawback for some, the seclusion adds to the charm for those seeking a peaceful retreat. The hotel is also noted for its exceptional staff and excellent service, contributing to an overall delightful stay. Whether for family vacations or romantic getaways, Zanzibella stands out as a top choice for experiencing the tranquil beauty of Zanzibar.

Breakfast
The breakfast experience at Zanzibella Hotel & SPA generally receives high praise from guests with many describing it as delicious, varied and abundant. The buffet breakfast stands out for its wide selection, including freshly made omelets, crepes, pastries, fruits, vegetables and more. Guests appreciated the variety in offerings each day, making it difficult to tire of the options even over a longer stay. Several reviews highlight the quality of the food, noting it goes beyond the usual standards found in Zanzibar and even in other hotels they visited.

Positive remarks emphasize the extensive, diverse and plentiful nature of the breakfast buffet with some calling it one of the best they've had. Fresh ingredients, delicious flavors and options catering to different dietary needs, including gluten-free foods, were particularly noted. The breakfast experience is enhanced by the beautiful terrace setting and the all-day refreshment service.

However, there are a few critiques. Some guests felt that the breakfast could be more varied, while others pointed out minor issues such as the presence of flies and the limited selection of juices. Despite these occasional drawbacks, the overall sentiment towards the breakfast at Zanzibella Hotel & SPA remains overwhelmingly positive with guests frequently highlighting its excellence and the impressive variety available every morning.

Dinner
Zanzibella Hotel & SPA offers an impressive dining experience highly praised by its guests. The food is widely described as delicious and varied with standout dishes like seafood curry and crab soup being particularly memorable. The dinner menu changes daily, providing guests with fresh, flavorful and well-prepared dishes each night. Romantic beachfront dinners and lively events, such as Maasai performances and live music, enhance the overall dining atmosphere.

While the cuisine is often mentioned as exceptional with phrases like "fine dining" and "high-quality" frequently appearing, some guests noted occasional inconsistencies. A few reviews mentioned overcooked dishes and slow service at times. Despite this, the general sentiment leans heavily towards positive with many guests highlighting memorable meals and the wide variety of options available.

The à la carte menu is particularly praised for its broad selection and presentation with daily “Chef’s Specials” adding a unique twist. Guests also appreciated the reasonable pricing of both food and drinks. Although there are mentions of slightly expensive meals, the quality generally justifies the cost.

In terms of ambiance, dinner at Zanzibella is described as offering a great blend of taste and entertainment. Traditional shows and live performances are frequently highlighted as delightful accompaniments to the meal. The restaurant’s environment is praised for being intimate and inviting, making it a perfect spot for memorable dinners.

Overall, dining at Zanzibella Hotel & SPA is a gastronomic adventure, balancing between superb food quality and engaging evening events, ensuring guests leave with cherished memories of their culinary experiences.

Rooms
Zanzibella Hotel & SPA is highly praised by guests for its exceptional rooms. Consistently described as spacious, clean and beautifully decorated, the rooms offer an oasis of comfort and luxury. Many reviewers remarked on the large size of the rooms, which are furnished in a modern style and equipped with excellent amenities including high-speed internet and efficient air conditioning.

The rooms are well-maintained with daily cleaning ensuring they remain spotless throughout the stay. Guests appreciated the attention to detail in the decor, describing the rooms as tastefully furnished and stylishly appointed. Many rooms also feature balconies and terraces that provide additional space and impressive views, further enhancing the stay.

The bathrooms received specific commendations for their size, cleanliness and modern fittings such as separate toilets and spacious showers. Some guests enjoyed rooms that had large sleeping areas and bright bathrooms with multiple sinks.

In addition to the impressive physical attributes, the rooms are noted for their comfort. Reviewers frequently commented on the large and comfortable beds, making it easy to relax after a day of exploring. While a few mentioned noise issues, the overall sentiment is that the rooms provide a peaceful and luxurious retreat.

Overall, Zanzibella Hotel & SPA delivers exceptionally spacious, clean and well-furnished rooms that cater to the needs of modern travelers, ensuring a comfortable and enjoyable stay.

Beds
Zanzibella Hotel & SPA enjoys high praise for its beds, frequently described as comfortable, cozy and luxurious. Guests consistently highlight the high-quality bedding, clean linens and romantic flower arrangements that add a personal touch to their stay. Despite a few mentions of mattresses being too soft or an extra bed being uncomfortable, the overall sentiment leans heavily towards satisfaction with the sleeping arrangements. The beds are generally spacious, clean and conducive to a restful sleep, making the hotel a favorite when compared to others in the area. The added comfort of mosquito nets and well-appointed furnishings further enhance the appeal. Rooms are also noted for being spacious and well-maintained, contributing to a pleasant and restful experience for guests.

Cleanliness
Zanzibella Hotel & SPA consistently receives praise for its exceptional cleanliness. Guests frequently note the spacious and spotless rooms, highlighting the high standards of housekeeping and maintenance. Both rooms and communal areas are characterized as very clean, well-furnished and beautifully decorated. The housekeeping staff is lauded for their professionalism, friendliness and thoroughness with rooms being cleaned once or even multiple times a day.

The entire hotel, including the pool and other facilities, is meticulously maintained, ensuring a pristine environment for all visitors. Cleanliness extends to every corner of the property with special mentions of the hygienic conditions and pleasant aromas in the rooms. The hotel also features a high level of organization and seems to be well-managed overall.

Furthermore, guests appreciate the relaxing atmosphere, enhanced by the hotel's beautiful and modern decor, as well as its quiet and secure setting. While the location might be a bit remote, ideal for those looking to unwind away from the hustle and bustle, this does not detract from the overwhelmingly positive impressions left by the cleanliness and upkeep of Zanzibella Hotel & SPA.

Staff
The staff at Zanzibella Hotel & SPA consistently receive high praise for their remarkable hospitality and professionalism. Guests frequently highlight their friendliness, helpfulness and attentiveness. From the waitstaff to the management, the entire team is commended for being kind, welcoming and always smiling, making the atmosphere warm and inviting. The staff is noted for being dedicated to exceptional customer service, accommodating guests' needs promptly and efficiently and often going above and beyond to make everyone feel comfortable.

Special mentions are given to individuals such as Monica for organizing activities, Chiku, Claudy and Chaimae for their exceptional service and Marta, the manager, for her genuine kindness and support. The reception team also receives accolades for their proactive assistance with inquiries and organizing excursions. Cleanliness, comfort and overall quality of service frequently exceed expectations, ensuring that guests feel well taken care of throughout their stay. The impeccable service extends to the beach and pool areas with dedicated staff making each day enjoyable.

Overall, the staff at Zanzibella Hotel & SPA embody hospitality and professionalism, making every guest's stay memorable through their remarkable service and genuine care.

Wi-Fi
Zanzibella Hotel & SPA generally provides a commendable Wi-Fi experience for its guests. The majority of the reviews highlight that the internet works well throughout the hotel with some guests emphasizing that the Wi-Fi is excellent, strong and even perfect, which is particularly appreciated by digital nomads. Several guests noted that the Wi-Fi was the best they had experienced during their stays in Tanzania and many found it to be fast and reliable.

There are, however, some mixed experiences about the Wi-Fi as well. A few guests mentioned that the Wi-Fi was occasionally unreliable and sometimes not very stable with instances of it cutting out unexpectedly. Some areas, like the beach loungers, seem to have weaker connectivity and certain reviews pointed out that the Wi-Fi ticket system can be a bit cumbersome.

Overall, while there are sporadic issues with stability and speed, most guests found the Wi-Fi to be satisfactory and a positive aspect of their stay at the hotel.

Spa
Zanzibella Hotel & SPA offers an exceptional experience with its remarkable spa services. Guests frequently praise the spa for its high-quality treatments, modern facilities and the array of massages available. The spa services are described as amazing with a special mention of the massages that come highly recommended. The spa center is a great addition to the hotel, offering a relaxing getaway within a nature-oriented, well-equipped locale. Couples massages, particularly those with ocean views, have been highlighted as magical and incredibly relaxing.

The staff at the spa are noted for being friendly, helpful and professional, enhancing the overall experience. Treatments, including massages by therapists like Leah, are often described as fantastic and of the highest quality. The facilities are well-maintained and newly built, ensuring a modern and clean environment for guests. Although some reviews mention the lack of certain services like Manicures & Pedicures, which contradicts the booking information, the overall feedback remains positive.

While some guests found the spa prices to be very high or even overpriced, the majority seem to believe that the quality of service justifies the expense. The ability to have a massage while listening to the natural sounds of ocean waves adds a unique and therapeutic element to the experience. Overall, the spa at Zanzibella Hotel is frequently highlighted as a wonderful and essential component of a great stay, living up to the 5-star expectations.

Pool
The pool area at Zanzibella Hotel & SPA consistently receives high praise from guests, who highlight its beauty and cleanliness. The infinity pool, often described as amazing, offers breathtaking views of the ocean and beach, creating a picturesque setting for relaxation. The pool's sizeable dimensions and modern design make it a standout feature with ample seating options both in the sun and shade. Guests appreciate the meticulously maintained surroundings, including comfortable loungers and umbrellas.

The pool bar is another notable highlight, providing a convenient spot for refreshing drinks and cocktails. Whether swimming or simply lounging beside the pool, guests find the experience delightful and describe it as a real pleasure. The clean, warm water and cozy atmosphere of the pool area contribute to a relaxing getaway. Despite a few mentions of limited sunbeds, the overall impression is overwhelmingly positive with the pool being a central and cherished element of the hotel’s offerings.

Parking
Zanzibella Hotel & SPA offers a convenient and secure parking experience for its guests. The hotel provides private parking spaces monitored by 24-hour security guards, ensuring a safe environment. Guests have easy access to the parking facility, which is efficiently organized by the hotel staff. For those using taxis, the hotel arranges taxis for guests, though it should be noted that taxi services require payment. Overall, the hotel ensures that parking needs and transportation options are well-managed.

Family
Zanzibella Hotel & SPA offers a welcoming and accommodating environment for families, ensuring that even specific dietary needs, such as those of a vegetarian family, are well taken care of. With numerous family-friendly and child-safe activities, it stands out as a fantastic place for kids. Guests frequently describe it as a very beautiful, family-friendly and cosy hotel that makes relaxation a breeze.

The atmosphere is often noted as lovely, contributing to a family-oriented and relaxing environment, perfect for a holiday. The hotel caters especially well to family needs, making it easy for guests to return with kids. Reviews highlight the child-friendly activities available and the safety measures in place to ensure children are well-protected.

For those on a family vacation, Zanzibella Hotel & SPA is an ideal choice, exuding a blend of family and romantic vibes that make it suitable for both family and romantic holidays. The helpful staff, including caring managers and core service personnel, enhance the friendly atmosphere, making guests feel like family.

Overall, the hotel is celebrated for its family-oriented environment, making it a great destination for those looking to mix relaxation with quality family time in a picturesque and accommodating setting.

5 Star
Zanzibella Hotel & SPA has received varied feedback from its guests, particularly concerning its five-star rating and associated expectations. On the positive side, many reviewers praised the hotel for its cleanliness, exceptional service and high-quality standards. The newly opened spa with its range of massages was frequently highlighted as a top-notch facility.

Several guests described their stay as a five-star experience, noting the hotel’s management and service quality as excellent and worthy of the five-star descriptor. Indeed, some found it to be the best five-star accommodation they’ve experienced, touting superb service and fantastic overall quality. The hotel also garnered praise for being very affordable compared to other five-star establishments, making it a great value proposition.

However, there were notable criticisms, especially regarding the hotel’s adherence to true five-star standards. Some guests were dissatisfied with the lack of certain amenities such as slippers, headphones and sponges and felt that the food did not meet five-star expectations. Issues such as several power and water outages were also mentioned, contributing to the perception that the hotel does not fully meet five-star criteria. Noise from other rooms due to insufficient soundproofing and discrepancies in service quality were other points of contention for some reviewers.

In sum, while Zanzibella Hotel & SPA is held in high regard by many for its clean facilities, exceptional management and value for money, it faces criticism for not living up to the full scope of five-star expectations in terms of amenities and overall experience.

Outdoor Pool
The outdoor pool at Zanzibella Hotel & SPA consistently impresses guests with its beauty and cleanliness, offering a superb spot to relax and unwind. Frequently described as stunning, gorgeous and a dream, the pool area provides a picturesque setting with its large infinity pool overlooking the beach and ocean. The well-maintained pool is complemented by a poolside bar, perfect for enjoying a drink while taking in the magnificent views.

Guests appreciate the variety of amenities around the pool, including sun loungers and umbrellas, which add to the comfort and relaxation. Many reviewers highlight the enjoyable experience of having direct pool access from garden view rooms, adding convenience and appeal. The entire pool area is noted for being a great place to chill out with its beautiful surroundings contributing to the overall ambiance.

While there were occasional mentions of the pool needing more frequent cleaning, the overwhelmingly positive feedback focuses on the spectacular views, excellent facilities and the wonderful environment the pool area provides for both relaxation and recreation. Whether taking a refreshing dip or admiring the scenery, the outdoor pool at Zanzibella Hotel & SPA offers an exceptional experience.

Luxury
Zanzibella Hotel & SPA stands out as a beacon of luxury and modern elegance, offering a serene and private atmosphere perfect for a rejuvenating escape. The resort is relatively new, boasting contemporary chic architecture that harmoniously blends with the natural surroundings. Guests consistently highlight the luxurious accommodations, featuring beds adorned with romantic flower arrangements and rooms equipped with cutting-edge amenities. The overall aesthetic and facilities are truly spectacular, making every moment feel worthy of a five-star rating.

Despite a few comments suggesting the hotel doesn't entirely meet the high expectations of some five-star establishments, most visitors are captivated by the quality of the luxury amenities and the overall sophistication of the property. The wonderfully decorated hotel with its magnificent views, gorgeous landscaping and impeccable service further contribute to a calming and relaxing experience.

The Zanzibella offers a mix of modern comfort and unrivaled luxury, ensuring a seamless blend of value for money, cleanliness and high-end services. The dedicated management and staff aim to deliver an unforgettable experience, making it one of the most remarkable stays for seasoned travelers around the world. Whether for a brief retreat or a more extended stay, this hotel promises an indulgent experience that goes beyond mere expectations.

Romantic
Zanzibella Hotel & SPA has established itself as a quintessential destination for couples seeking a romantic retreat. With an array of romantic dinner settings, candlelight dinners on the beach and intimate couple's massages, it consistently curates memorable experiences for its guests. The hotel's ambient lighting creates an idyllic atmosphere that is both secluded and intimate, ideal for marriage proposals, anniversaries and honeymoon celebrations.

Guests frequently commend the hotel's efforts to make special occasions unforgettable, providing immaculate honeymoon suites and personalized romantic dinner decorations. The private beach offers serene, romantic walks, further enhancing the peaceful, beautiful getaway for lovers. The hotel’s atmosphere, described as relaxing and far from the hustle of bigger commercial spaces, ensures a chilled yet not overpowering experience.

Zanzibella’s facilities are crafted perfectly for honeymooners and couples, offering a romantic poolside seating and settings that are perfect for beach weddings or even a simple romantic getaway. The setting is noted to be great for a romantic vacation with the promise of special moments and a secluded, quiet environment making it a paradise for lovers. Throughout their stay, guests can indulge in the daily romantic experiences on offer, making it an ideal spot for solo travelers and couples alike seeking an intimate escape.


Yes, Zanzibella Hotel & SPA has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Zanzibella Hotel & SPA.

No, Zanzibella Hotel & SPA doesn't allow dogs.

Yes, parking facilities are available at Zanzibella Hotel & SPA.

No, Zanzibella Hotel & SPA doesn't have a gym.

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