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Summary of reviewsHotel Piz Buin Klosters is a highly recommended destination that receives consistent praise from guests across various aspects of their stay. The hotel enjoys a prime central location, just three minutes away from both the train station and the Gotschnabahn cable car, making it ideal for exploring the surrounding mountain areas. Its serene setting next to a small river adds to the charm, providing a picturesque backdrop for walks and local excursions.
Guests are particularly impressed by the breakfast offerings, which feature a wide array of fresh and local products, including made-to-order eggs and pancakes. The breakfast buffet is noted for its abundance with many finding it a delightful start to their day. Dinner reviews are more mixed; while many praise the delicious food and pleasant atmosphere, some guests desire more variety and higher quality in the menu.
The rooms at Hotel Piz Buin Klosters are spacious, beautifully designed and well-furnished, blending old and modern styles seamlessly. Guests enjoy the excellent views, comfortable beds and amenities such as mini kitchens and dining areas. Cleanliness is a standout feature with the hotel maintaining spotless rooms and common areas. The spa and wellness facilities, including a modern pool, are highly praised for their excellent and clean environments, adding significant value to guests' experiences.
The hotel's staff also receive high accolades for their friendliness, attentiveness and professionalism. Guests appreciate the warm welcome, helpful reception team and exemplary service provided by all employees, including standout mentions for individual staff members. This level of service significantly enhances the overall pleasant experience at the hotel.
For families, the hotel is an excellent choice, offering child-friendly amenities like cribs, changing mats and baby bathtubs, as well as a large playground and playroom. The family apartments are well-laid-out, providing ample space and convenience.
The hotel offers multiple parking options, including an underground garage and valet parking, accommodating various needs, although larger vehicles might find the underground garage a tight fit.
Luxury and comfort are hallmarks of the Hotel Piz Buin Klosters with modern and stylish rooms, top-notch furnishings and impeccable hygiene and cleanliness. Despite a higher price tag, the hotel delivers a memorable and high-end experience, making it a standout choice for travelers seeking elegance and excellent service in a beautiful Alpine setting. Show more
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Hotel with EV Charging Stations
Luxury Hotel
Hotel near Golf Courses
Hotel near Ski Resorts
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Double Room AlpenchicRenovated in 2017, these rooms offer wooden finishes and warm colours as well as a private balcony with a spectacular view of Klosters and the surrounding mountains.
Studio Alpenchic This spacious studio with wooden floors offers a dining table, a direct dial telephone, a minibar, a safety deposit box and a balcony. The bathroom is fitted with a bath tub, a separate shower, hairdryer and bathrobe. The use of the minibar as well as Nespresso coffee machine capsules are included. Some offer a kitchenette.
Studio Superior Alpenchic This very spacious studio with wooden floors offers a dining table, a direct dial telephone, a minibar, a safety deposit box and a balcony. The bathroom is fitted with a bath tub, a separate shower, hairdryer, and a bathrobe. The use of the minibar as well as Nespresso coffee machine capsules are included. Some studios come with a kitchenette and fireplace.
Apartment AlpenchicThe fireplace is the standout feature of this apartment. The kitchenette features kitchenware, a microwave and a tea and coffee maker. The spacious apartment features soundproof walls, a minibar, a balcony with mountain views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Apartment Piz BuinGuests will have a special experience as this apartment features a fireplace. In the kitchenette, guests will find kitchenware, a microwave and a tea and coffee maker. The spacious apartment offers soundproof walls, a minibar, a balcony with mountain views as well as a private bathroom featuring a walk-in shower. The unit offers 4 beds.
Guest Reviews
9.1
Excellent
Location
Hotel Piz Buin Klosters boasts an enviable central location, offering guests the convenience of being within walking distance of lifts, transport and various local amenities. The hotel is positioned just 3 minutes from both the train station and the Gotschnabahn cable car, making it ideal for easy access to the surrounding mountain areas. The beautiful, quiet setting next to a small river provides a serene backdrop while still being in the heart of the town. Visitors consistently praise the well-located hotel, noting that it allows for pleasant walks along the riverside and through the picturesque countryside. Additionally, the combination of excellent room amenities, friendly staff and a superb breakfast makes the Hotel Piz Buin Klosters a highly recommended stay for those exploring this charming area.
Breakfast
Hotel Piz Buin Klosters receives high praise for its breakfast offerings from confirmed guest reviews. Most visitors highlight the breakfast as being excellent, citing a wide array of fresh and local products, including regional cheeses and fresh bread. The breakfast service is also commended for offering made-to-order eggs and pancakes, contributing to a very plentiful and rich experience. The buffet is noted for being extensive and the food is considered super delicious with an abundant selection.
Guests also appreciated the freshness and variety of items available, underscoring a plentiful and tasty selection. However, there are mentions of the breakfast room being a bit outdated and some visitors felt the selection could be more varied. A few reviews noted that the buffet could be incomplete at times and that the waiting time for egg dishes was occasionally long.
Despite these minor shortcomings, the overall consensus is that the breakfast at Hotel Piz Buin Klosters is very good with many guests finding it to be a delightful start to their day in the beautiful surroundings of Klosters.
Dinner
The dinner experience at Hotel Piz Buin Klosters has garnered a mix of reviews with many guests praising the delicious and superb quality of the food. Guests particularly enjoyed the very good menu, which includes local specialties and appreciated the pleasant atmosphere of the restaurant. The portions were noted as nice and satisfying. However, some guests expected higher quality and more variety in the dinner menu with a few finding the evening food choices limited and not very tasty. There were also mentions of a decline in the kitchen's quality, leading to disappointing meals for some. Despite these criticisms, many diners still found the food to be top-notch and the dinners excellent, hinting at an overall positive but somewhat inconsistent dining experience.
Rooms
At the Hotel Piz Buin Klosters, guests are welcomed into spacious and beautifully designed rooms that offer remarkable comfort and modern Swiss style. The rooms are praised for their large size and tasteful furnishings, creating a cozy yet stylish atmosphere. Many reviews highlight the excellent views, reinforcing the hotel's scenic location. The decor is a harmonious blend of old and newly renovated styles, adding unique character to each room.
The rooms are not just aesthetically pleasing but also well-furnished and equipped with all necessary amenities. Guests have particularly appreciated the comfort of the beds, the inclusion of mini kitchens and dining areas in some rooms and the overall cleanliness and spaciousness. The ambiance of "Alpenchic" that permeates through the spaces gives a warm, inviting feeling.
The positive feedback extends to the hotel's staff, who are frequently described as friendly and helpful, enhancing the overall pleasant experience. Additional facilities such as a wellness area, bar and restaurant with live music further enrich the stay, making it a destination that marries comfort with elegance.
Beds
Hotel Piz Buin Klosters is praised for its comfortable and cozy beds with many guests finding them to be very comfortable or super comfortable. Though some noted that the bed pillows could be a bit uncomfortable and the sofa bed was less satisfactory, the overall feedback on the beds is positive. The double beds, often consisting of two single beds, appropriately cater to couples. Additionally, the large size of the beds is appreciated. The hospitality of the staff—being friendly, respectful and helpful—further enhances the pleasant sleeping experience at the hotel.
Cleanliness
Hotel Piz Buin Klosters consistently impresses guests with its exceptional cleanliness and comfortable accommodations. Visitors frequently highlight the spotless state of the rooms and common areas, noting that the hotel maintains a high standard of hygiene throughout. The rooms are not only clean but also well-maintained and modern, often described as spacious with nice balconies that add to the overall pleasant atmosphere.
The cleanliness extends beyond the rooms to the spa area, which is described as wonderfully clean, enhancing the relaxation experience for guests. The hotel itself is strategically positioned and offers a good balance of value for money with its clean and contemporary facilities.
Guests also point out the very supportive and friendly reception team, contributing to a welcoming and pleasant stay. Overall, Hotel Piz Buin Klosters stands out for its excellent cleanliness and top-notch condition, making it a highly recommended destination for travelers seeking comfort and modern amenities in a pristine environment.
Staff
Hotel Piz Buin Klosters stands out for its exemplary staff who consistently receive high praise from guests. Visitors particularly commend Sabin, the bartender, for being a standout in their experience. The reception staff is noted for being especially friendly and welcoming, ensuring a warm and inviting atmosphere from the moment of arrival.
Guests frequently describe the entire team as super friendly, attentive and accommodating. The staff at the hotel go above and beyond, managing extra requests seamlessly, such as providing additional beds and fulfilling room preferences without any issues.
The hotel's employees are also highlighted for their competence and professionalism, always available to help and ready to make every guest's stay as pleasant as possible. Cleanliness, along with the staff's consistent friendliness and helpfulness, contributes to a sense of comfort and satisfaction among guests.
Overall, the hotel prides itself on excellent customer service with friendly, kind and welcoming staff who ensure that no wishes go unfulfilled, making Hotel Piz Buin Klosters a highly recommended destination.
Spa
The spa at Hotel Piz Buin Klosters consistently receives high praise from guests, who highlight its amazing and excellent facilities. Visitors frequently commend the spa area for being nice, lovely and well-maintained, noting the wonderful and clean environment. The wellness area, including the pool, saunas and overall layout, is considered great and fabulous by many. However, there are occasional mentions that it may not reflect the expected quality for some guests. Overall, the spa and wellness areas are a standout feature of the hotel, contributing significantly to the positive experience.
Pool
The wellness area at Hotel Piz Buin Klosters features a modern and beautifully designed pool that receives high praise from guests. Many highlight the pool as a standout feature, noting its appealing design and the overall great ambiance of the spa area. The pool and spa area are spacious and generously laid out, offering a serene environment for relaxation.
Families particularly appreciate the pool with mentions of it being enjoyable for young children. However, some guests mention that the pool's temperature is on the cooler side, suggesting it could be warmer for a more comfortable experience. Despite this, the pool remains a beloved part of the hotel’s amenities, contributing to an enjoyable and rejuvenating stay.
Parking
Hotel Piz Buin Klosters offers a range of convenient parking options to suit various needs. Guests can choose between parking in the hotel's underground garage for CHF 20 per night or opt for a parking permit for CHF 10. The parking facilities include valet parking and the use of a public parking lot right in front of the hotel. Additionally, there's an option for electric vehicle charging. Some guests appreciated the free parking arrangement for motorbikes. The underground parking, while providing a secure option, may not comfortably accommodate larger SUVs. Despite this minor inconvenience, the overall consensus highlights good parking options with both indoor and outdoor facilities available, contributing to a hassle-free stay.
Family
Hotel Piz Buin Klosters stands out as an excellent choice for families with kids, thanks to its extensive child-friendly amenities and services. The rooms are particularly accommodating, featuring thoughtful details such as cribs, changing mats and baby bathtubs for the youngest guests. Families appreciate the ample room amenities, including seating areas and small kitchens, making it easier to manage daily routines with children.
The hotel's commitment to family comfort extends beyond the rooms. Just across the street, a large playground offers an additional space for kids to enjoy, while inside, a dedicated playroom provides ample entertainment. Although a few guests noted that the playroom felt old and cluttered, its overall presence is viewed positively.
The staff at Hotel Piz Buin is highly praised for their attentiveness to children's needs and proactive organization of necessary items in advance. The family apartments are well laid out, providing both space and convenience. Despite a minor issue with the water temperature being a bit cold for some children, the overall facilities receive strong endorsements from visiting families.
Hotel Piz Buin Klosters comes highly recommended for families, offering a combination of thoughtful amenities, responsive service and good facilities that cater specifically to the needs of kids.
Luxury
Hotel Piz Buin Klosters offers a stay marked by high standards and a luxurious atmosphere. Guests can expect modern, stylish rooms with top-quality furnishings and a stylish decor, creating an appealing and comfortable environment. The amenities are modern and designed for maximum comfort, further enhancing the sense of a high-end experience. The staff are top-notch, providing attentive and professional service that ensures a pleasant stay. While the hotel is recognized for its luxurious appearance and first-class breakfast, it does come with a higher price tag. However, the hotel's commitment to hygiene and cleanliness is so remarkable that it could set the standard for luxury hotels not just locally but in renowned destinations like Interlaken. Overall, Hotel Piz Buin Klosters promises a truly luxurious stay, balancing comfort, style and impeccable service.
Yes, Hotel Piz Buin Klosters has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Hotel Piz Buin Klosters.
Yes, Hotel Piz Buin Klosters welcomes dogs.
Yes, parking facilities are available at Hotel Piz Buin Klosters.