Sommer Residence Hotel&Spa
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Summary of reviewsThe general reviews of Sommer Residence Hotel&Spa paint a picture of a largely enjoyable stay with several commendable aspects, though there are areas that could benefit from enhancements. Many guests are particularly impressed by the breakfast, often described as delicious, plentiful and diverse with some calling it one of the best they've had in a hotel. The evening food also garners positive feedback.
The hotel rooms receive mixed feedback. Positively, they are often noted for their spaciousness, comfort and special features like hot tubs and massage tubs. Most guests find their rooms well-cleaned upon arrival. However, cleanliness is inconsistent with occasional reports of cobwebs, musty odors and dirty jacuzzis. The old-style decor appeals to some but not all and the noise isolation is mentioned as needing improvement.
Staff interactions are generally praised, particularly the friendliness and professionalism of many team members and the excellent reception service. Some guests, however, report unprofessional behavior from certain staff and language barriers, along with concerns about mask usage.
The spa is a standout feature, receiving high praise for its exceptional facilities and professional treatments. Guests enjoy the variety of saunas and unique sauna ceremonies led by skilled sauna masters. While some noted the spa could be noisy and mentioned occasional upkeep issues, these do not significantly detract from its overall positive reception.
Overall, Sommer Residence Hotel&Spa offers a pleasant and relaxing experience, especially valued for its excellent spa amenities and satisfying breakfast. With some improvements in room cleanliness, noise isolation and staff consistency, it could significantly enhance the guest experience.
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The hotel rooms receive mixed feedback. Positively, they are often noted for their spaciousness, comfort and special features like hot tubs and massage tubs. Most guests find their rooms well-cleaned upon arrival. However, cleanliness is inconsistent with occasional reports of cobwebs, musty odors and dirty jacuzzis. The old-style decor appeals to some but not all and the noise isolation is mentioned as needing improvement.
Staff interactions are generally praised, particularly the friendliness and professionalism of many team members and the excellent reception service. Some guests, however, report unprofessional behavior from certain staff and language barriers, along with concerns about mask usage.
The spa is a standout feature, receiving high praise for its exceptional facilities and professional treatments. Guests enjoy the variety of saunas and unique sauna ceremonies led by skilled sauna masters. While some noted the spa could be noisy and mentioned occasional upkeep issues, these do not significantly detract from its overall positive reception.
Overall, Sommer Residence Hotel&Spa offers a pleasant and relaxing experience, especially valued for its excellent spa amenities and satisfying breakfast. With some improvements in room cleanliness, noise isolation and staff consistency, it could significantly enhance the guest experience.
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Guest Reviews
The breakfast experience at Sommer Residence Hotel&Spa receives varied feedback from guests. Many praise it as delicious and plentiful with comments highlighting a very nice, tasty and diverse selection of breakfast items served in buffet style. Specific reviews describe the breakfast as one of the best they've ever had in a hotel, emphasizing the wide selection and the overall quality of the food. Guests also find the food for dinner delicious, complementing the positive dining experience.
However, there are a few negative remarks. Some guests felt that the breakfast could be better, mentioning issues such as stale items and a focus on quantity over quality. A few were disappointed with their experience, noting problems like flies on the food and the rationing of food portions, which they found embarrassing and below the hotel's standards.
Overall, while many guests enjoy a satisfying and diverse breakfast at the Sommer Residence Hotel&Spa, there are some areas where improvements could enhance the breakfast experience further.
Sommer Residence Hotel&Spa's rooms offer a mixed experience, according to guest reviews. On the positive side, many guests appreciated the spaciousness of the rooms, often describing them as very large, big and comfortable. The air conditioning and bathrooms also received positive remarks, contributing to the overall comfort. Additionally, the availability of rooms with special features like hot tubs and massage tubs is a noted plus.
Cleanliness appears to be a point of contention. While numerous guests mentioned that their rooms were beautifully cleaned upon arrival and described them as tidy and clean, others found issues like cobwebs, musty odors and dirty jacuzzis. The standard of room cleanliness seems inconsistent with some rooms being very dirty according to certain reviews.
The rooms' old-style decor received mixed reactions with some guests noting it as a characteristic feature. Noise isolation is another area needing improvement, as several reviews noted thin walls, which could affect the overall comfort.
Overall, while the rooms at Sommer Residence Hotel&Spa have several appealing aspects, there are notable areas that might require attention to ensure a consistently positive guest experience.
The staff at Sommer Residence Hotel&Spa receive mixed reviews. Many guests appreciated the friendliness and professionalism of the staff, highlighting them as nice and helpful. Reception service was often praised as excellent with multiple mentions of good customer service. However, some guests encountered negative experiences, noting unprofessional behavior from certain waiters and unpleasant interactions at the sauna. There were also comments on the staff's poor German language skills and concerns about the lack of mask usage. These contrasting experiences suggest variability in the quality of staff interactions at the hotel.
Situated in the charming locale, Sommer Residence Hotel&Spa offers an exceptional spa experience highly praised by guests. It boasts the best spa in the area, featuring a variety of amazing saunas and cool sauna sessions. The sauna zone is particularly highlighted for its excellence and many guests appreciate the unique sauna ceremonies led by brilliant sauna masters, showcasing professional treatments.
The spa area is described as great with exceptional amenities that offer significant value for money. However, it's worth noting that some found the spa center to be very loud and mentioned minor upkeep issues like scum in the tubs. Despite these occasional drawbacks, the overall spa experience is highly rated.
Guests also enjoy the super comfortable beds and a super breakfast buffet, adding to the pleasant stay. The breakfasts are noted for their wide selection and taste, contributing to the overall satisfaction. Guests also appreciated the wood-fired pizza and the high-quality evening ceremonies, making this establishment a delightful destination for relaxation and rejuvenation.
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Breakfast
However, there are a few negative remarks. Some guests felt that the breakfast could be better, mentioning issues such as stale items and a focus on quantity over quality. A few were disappointed with their experience, noting problems like flies on the food and the rationing of food portions, which they found embarrassing and below the hotel's standards.
Overall, while many guests enjoy a satisfying and diverse breakfast at the Sommer Residence Hotel&Spa, there are some areas where improvements could enhance the breakfast experience further.
Rooms
Cleanliness appears to be a point of contention. While numerous guests mentioned that their rooms were beautifully cleaned upon arrival and described them as tidy and clean, others found issues like cobwebs, musty odors and dirty jacuzzis. The standard of room cleanliness seems inconsistent with some rooms being very dirty according to certain reviews.
The rooms' old-style decor received mixed reactions with some guests noting it as a characteristic feature. Noise isolation is another area needing improvement, as several reviews noted thin walls, which could affect the overall comfort.
Overall, while the rooms at Sommer Residence Hotel&Spa have several appealing aspects, there are notable areas that might require attention to ensure a consistently positive guest experience.
Staff
Spa
The spa area is described as great with exceptional amenities that offer significant value for money. However, it's worth noting that some found the spa center to be very loud and mentioned minor upkeep issues like scum in the tubs. Despite these occasional drawbacks, the overall spa experience is highly rated.
Guests also enjoy the super comfortable beds and a super breakfast buffet, adding to the pleasant stay. The breakfasts are noted for their wide selection and taste, contributing to the overall satisfaction. Guests also appreciated the wood-fired pizza and the high-quality evening ceremonies, making this establishment a delightful destination for relaxation and rejuvenation.
No, Sommer Residence Hotel&Spa doesn't have any pool.
Yes, a spa is available at Sommer Residence Hotel&Spa.
No, Sommer Residence Hotel&Spa doesn't allow dogs.
Yes, parking facilities are available at Sommer Residence Hotel&Spa.
No, Sommer Residence Hotel&Spa doesn't have a gym.
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