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Summary of reviewsHotel Auberge St. Pol is a peaceful getaway located on the outskirts of the city, surrounded by stunning nature. The hotel's location is deemed "fabulous" and a "superb situation" by guests, who appreciate its proximity to the Zwin nature reserve and the beach. The breakfast at Hotel Auberge St. Pol is exceptional with a large selection of fresh and local products, including regional specialties. The rooms are clean and well-kept with comfortable beds and fantastic showers. The hotel is praised for its impeccable cleanliness, eco-friendliness and attentive upkeep. The staff is known for their kindness, attentiveness and professionalism, going above and beyond to make sure guests have a great experience. The parking is convenient and secure with an electric charging station available for an additional fee. The comfortable beds and good value for money make for a pleasant stay at Hotel Auberge St. Pol. Overall, guests genuinely enjoyed their stay at Hotel Auberge St. Pol thanks to the cleanliness, hygiene and attention to detail, making it the perfect place to stay for a relaxing vacation. Show more
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Hotel with EV Charging Stations
Hotel near Golf Courses
Where is the golf course located?Outside the premises. Exact distance: 1000m (Royale Zoute Golfcourt)
Are there practice facilities available for players?Yes
Has the golf course received any awards?Yes
Answers last updated by Hotel Auberge St. Pol
Hotel Taking Steps Towards Sustainability
Certifications:
Green Key (greenkey.global)
TripAdvisor GreenLeaders
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Solar radiation
What makes your hotel/accommodation eco-friendly?
Building materials from sustainable resources
Written environmental policy statement in place
The structure maximizes air flow to reduce the need for air-conditioning
The structure maximizes natural light to reduce the need for lighting and heating
Windows that block heat/cold (i.e. triple-glazed windows)
Engaged in eco-friendly initiatives (i.e. reforestation, wildlife conservation)
Rainwater collection and usage
Use of non-toxic cleaning products
Serving organic food at the restaurant
LED lighting throughout the premises
Environmental manager appointed
Employees are trained to follow environmental policies
Bicycles provided to guests
Electric car charging station(s) available
Toilets flush up to 6 litres per flush
Signs in the rooms informing guests that towels will only be changed upon request
Toilet paper made of non-chlorine bleached paper or awarded with an eco-label
Waste is separated into at least 3 categories
No disposable (single use) cups/glasses, plates and cutlery
Most of the ingredients used to prepare meals are locally produced
An energy audit is carried out at least once every five years
Answers last updated by Hotel Auberge St. Pol
Hotel for Honeymoon
Family Friendly Hotel
What percentage of your guests are families?Under 50%
Family-Friendly room types:
Family rooms. Number: 2
Triple rooms. Number: 8
Quad rooms. Number: 2
Please suggest which room type a family with one child should choose and where the child will sleep: Superior + extra bed.
Please suggest which room type a family with two children should choose and where the children will sleep: Family room.
Please suggest which room type a family with one baby should choose and mention if baby cots are provided and the cost: Superior + baby cot (10 €).
Please suggest which room type a family with one child and one baby should choose and mention if baby cots are provided and the cost: Family room.
Baby cot details:Max age: 2 Cost: € 10
Can the baby cot be placed in the same room with the parents?Yes
Can the baby cot be placed next to the parents' bed?Yes
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, random checks
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 12 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? There are no elevators
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? Yes, up to 80% of the rooms can be occupied
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 15:00 - Check-out: 11:00
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? Yes
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
HACCP
Horeca Vlaanderen
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes Details: app and on site
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? airport transfer
Has the hotel closed during the pandemic? Yes Reopening Date: 06/08/2020
Superior Terrace RoomThe spacious double room offers a private entrance, soundproof walls, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Standard Double RoomOur standard rooms are nothing short of comfort and style. Situated on the first floor, feature comfortable double beds, ideal for single or double occupancy. All rooms have an en-suite bathroom with bath or shower. Please note that this room does not accommodate extra beds or baby cots. Maximum occupancy is 2 persons.
Family RoomOur standard family room is ideal for a short stay with your children, this room feature a double and twin bed. The room has a small bathroom with shower and a separate toilet. Please note that 4 adults will not be allowed.
Small Double RoomA cosy and budget-friendly room located on the first floor, featuring a comfortable double bed that can accommodate up to two guests. This room is designed for simplicity and convenience, offering a compact bathroom equipped with a shower and a small, separate toilet. Ideal for travellers seeking affordability and essential amenities in a compact space for a small price.
Junior Suite with BalconyOur bright, cozy junior suite with an extra seating area, sleeps two guests in a comfortable double bed. Enjoy the view of our new ecological terrace from your private balcony. The spacious bathroom has a bath and walk in shower. Maximum occupancy is 2 persons.
Superior Family RoomOur standard family room is ideal for a short stay with your children, this room feature a double and twin bed. The room has a small bathroom with shower and a separate toilet. Please note that 4 adults will not be allowed.
About Hotel Auberge St. Pol
License: 227150
Guest Reviews
8.8
Excellent
Location
Located on the outskirts of the city, Hotel Auberge St. Pol offers a peaceful getaway surrounded by stunning nature. The hotel is conveniently situated within walking and biking distance of the Zwin nature reserve, a popular spot for bike rides and walks. The area is also home to several good restaurants, while the city center and beach are a little further away but still accessible on foot. Despite being slightly far from the center, the hotel's location is deemed "fabulous" and a "superb situation" by guests, who appreciate its proximity to the reserve and the beach. For those who love cycling, it's a perfect location to explore the entire coastline up to the Netherlands. The peaceful and quiet environment of the hotel makes it a great starting point for exploring the surrounding area.
Breakfast
If you're looking for a hotel with an exceptional breakfast, look no further than Hotel Auberge St. Pol! The breakfast has been described by guests as "superb," "fabulous," and "amazing." There is a large selection of fresh and local products with options including cheeses, charcuterie, fresh pastries and made-to-order eggs. Coffee lovers will appreciate the heavenly cappuccinos and lattes. The staff is friendly and attentive and the breakfast even includes regional specialties. Guests have described the breakfast as diverse, generous and very good. Some guests have also enjoyed breakfast outdoors on a nice day. Overall, the breakfast at Hotel Auberge St. Pol is an experience not to be missed.
Rooms
Hotel Auberge St. Pol offers clean and well-kept rooms, some of which are newly decorated with tasteful decor. The beds are described as very comfortable and the showers are fantastic. While some guests found the rooms to be basic for the price, others were impressed by the spaciousness with some rooms featuring a terrace. The breakfast offered is reportedly super delicious with a lot of options, while some guests found the room size to be a bit small. Overall, the hotel is described as clean, modern, comfortable and peaceful with friendly and helpful staff. Some minor issues were noted, such as limited storage space in some rooms, small and outdated bathrooms and poor soundproofing, but they did not detract from the overall positive experience.
Beds
If you're looking for a comfortable stay with excellent beds, look no further than Hotel Auberge St. Pol. Many guests praised the comfortable and excellent bedding with some even expressing how the mattresses felt "zalig" (blissful). Despite a few comments about the beds being too hard or too soft, the majority of reviewers found the mattresses to be just right. Overall, the comfortable beds and good value for money make for a pleasant stay at Hotel Auberge St. Pol.
Cleanliness
Hotel Auberge St. Pol has received rave reviews from its guests for its impeccable cleanliness. The rooms are described as super clean and modern with the bathrooms being particularly noteworthy for their cleanliness. The hotel's overall presentation is impeccable with the decor being described as original and tasteful. The hotel is also praised for its eco-friendliness and attentive upkeep. The hotel's location and quietness is also appreciated by guests. In short, guests genuinely enjoyed their stay at Hotel Auberge St. Pol thanks to the cleanliness, hygiene and attention to detail, making it the perfect place to stay for a relaxing vacation.
Staff
If you're looking for exceptional service during your stay in Belgium, you won't be disappointed at Hotel Auberge St. Pol. The staff here are known for their kindness, attentiveness and professionalism with many guests highlighting their helpfulness and friendliness. Whether it's giving tips on local attractions, offering restaurant recommendations or providing detailed directions for hikes in the area, the staff go above and beyond to make sure you have a great experience. Plus, they're multilingual, so you can feel confident communicating your needs in your preferred language. From check-in to check-out, the staff will make you feel welcome and well taken care of, ensuring your stay is as comfortable and enjoyable as possible.
Parking
Hotel Auberge St. Pol offers both public parking as well as a private parking lot for an additional fee of 12.50€ per night. Guests have praised the convenience and security of the parking with some even describing it as fantastic. The hotel also has an electric charging station available for an additional fee. While some guests found the parking to be a bit expensive, others enjoyed the good location and easy access to the park. Overall, the parking at Hotel Auberge St. Pol receives positive reviews.
No, Hotel Auberge St. Pol doesn't have any pool.
No, a spa isn't available at Hotel Auberge St. Pol.
No, Hotel Auberge St. Pol doesn't allow dogs.
Yes, parking facilities are available at Hotel Auberge St. Pol.