Kobe Luminous Hotel Sannomiya
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsKobe Luminous Hotel Sannomiya shines as a well-regarded accommodation in the heart of Kobe, praised for its prime location, comfortable rooms and overall high standards of cleanliness and service. Visitors laud its central position, just a short walk from Sannomiya Station and key attractions such as Nankinmachi and the Harbor area, making it an ideal base for shopping, dining and exploring the city's vibrant nightlife. Despite its downtown location, guests often note the quiet and calm atmosphere within the hotel.
Families find the hotel particularly accommodating, thanks to spacious, clean and well-designed rooms with separate bath and toilet facilities. The child-friendly amenities and convenient nearby stores add to its family appeal. While the breakfast receives mixed reviews for its variety and organization, the positive feedback highlights delicious offerings and the accommodating staff.
Though the hotel lacks its own dining facilities for lunch and dinner, its proximity to numerous eateries and a convenience store ensures guests do not go hungry. The stylish, modern interiors and well-maintained common areas further enhance the overall experience.
Guestrooms are frequently described as spacious, clean and comfortable, featuring modern amenities such as big-screen TVs and effective air conditioning. Visitors appreciate the thoughtful layout and luxurious feel, even though some noted occasional minor issues such as smaller-than-expected rooms or problematic drains.
Staff receive high praise for their friendliness, helpfulness and courteous service, although there are occasional mentions of inconsistent behavior and slow check-in processes. The WiFi service is generally reliable, supporting a good internet environment with convenient options for in-room entertainment.
Parking, while convenient for those who manage to secure a spot, is somewhat limited and can be expensive with guests sometimes needing to seek alternative parking solutions nearby.
All these aspects collectively contribute to a four-star experience at a reasonable price, making Kobe Luminous Hotel Sannomiya a highly recommended choice for travelers seeking comfort, convenience and value in Kobe.
Categories
Families find the hotel particularly accommodating, thanks to spacious, clean and well-designed rooms with separate bath and toilet facilities. The child-friendly amenities and convenient nearby stores add to its family appeal. While the breakfast receives mixed reviews for its variety and organization, the positive feedback highlights delicious offerings and the accommodating staff.
Though the hotel lacks its own dining facilities for lunch and dinner, its proximity to numerous eateries and a convenience store ensures guests do not go hungry. The stylish, modern interiors and well-maintained common areas further enhance the overall experience.
Guestrooms are frequently described as spacious, clean and comfortable, featuring modern amenities such as big-screen TVs and effective air conditioning. Visitors appreciate the thoughtful layout and luxurious feel, even though some noted occasional minor issues such as smaller-than-expected rooms or problematic drains.
Staff receive high praise for their friendliness, helpfulness and courteous service, although there are occasional mentions of inconsistent behavior and slow check-in processes. The WiFi service is generally reliable, supporting a good internet environment with convenient options for in-room entertainment.
Parking, while convenient for those who manage to secure a spot, is somewhat limited and can be expensive with guests sometimes needing to seek alternative parking solutions nearby.
All these aspects collectively contribute to a four-star experience at a reasonable price, making Kobe Luminous Hotel Sannomiya a highly recommended choice for travelers seeking comfort, convenience and value in Kobe.
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
4-Star Hotel
Guest Reviews
The location of Kobe Luminous Hotel Sannomiya garners high praise from visitors, who appreciate its central and convenient setting. Nestled in the middle of the city, the hotel is within comfortable walking distance to key attractions such as Nankinmachi, Sannomiya Center Town, the Harbor area and Chinatown. This makes it ideal for those looking to shop, dine and explore the vibrant nightlife.
The hotel is particularly noted for its close proximity to Sannomiya Station, typically only a 5-10 minute walk away. This strategic location provides easy access to public transportation and nearby tourist spots, making it simple to traverse the city without hassle. Despite being situated in a bustling downtown area, guests frequently mention the surprising quiet and calm atmosphere of the hotel, ensuring a restful stay.
Families find the location advantageous with amenities like a nearby convenience store and attractions fit for children. Visitors attending events at the Kobe International Conference Center or marathon events also appreciate the hotel’s prime positioning. Even though a few reviewers note that the distance from the train station might feel a bit far for some, this small inconvenience is overshadowed by the myriad benefits of being near the city's main attractions.
Overall, the Kobe Luminous Hotel Sannomiya stands out for its excellent location, balancing the hustle and bustle of downtown life with the tranquility of a quieter setting. Whether for business, shopping, sightseeing or leisure, the hotel's accessibility to transportation, restaurants and major landmarks makes it a highly recommended choice for travelers to Kobe.
The breakfast experience at Kobe Luminous Hotel Sannomiya has garnered mixed reviews from guests. On the positive side, many guests praised the breakfast as delicious and noted the availability of a wide variety of choices with specific mentions of enjoyable items such as breakfast curry, hashed beef rice and salad dressings. The atmosphere of the breakfast area and the accommodating staff also scored points with many visitors.
However, numerous guests expressed dissatisfaction with the limited variety of options, frequent lack of restocking and high cost of breakfast. Some found the breakfast buffet to be average, disorganized or disappointing and there were repeated mentions of missing items and poor scheduling. Several reviews also pointed out issues with the cleanliness and size of the breakfast area, as well as the repetitive nature of the menu over consecutive days.
Overall, while some guests enjoyed a fulfilling and varied breakfast, others felt improvements could be made in terms of variety organization and value for money.
Kobe Luminous Hotel Sannomiya is an excellent choice for those looking to indulge in the local culinary scene. While the hotel itself does not offer a bar or a restaurant for lunch or dinner, it is strategically located near an array of dining options, making it highly convenient for food lovers. Close to the Sangu Palace, the hotel is surrounded by various gourmet spots, ensuring that guests have numerous places to eat and visit. A convenience store across the street adds to the overall ease of access for quick meals or snacks. The presence of numerous nearby restaurants enhances the appeal and the hotel location is ideal for both enjoying shopping and savoring delicious food. The staff at the hotel's restaurant receive positive feedback for their service, contributing to an overall pleasant dining experience.
The rooms at Kobe Luminous Hotel Sannomiya have received consistently positive feedback from guests for their cleanliness and spaciousness. Most reviews highlight that the rooms are not only spacious, but also clean and comfortable with many guests appreciating the calming and luxurious interiors. The beds are often noted to be comfortable and large, contributing to a good night's sleep. Many guests particularly valued the separate bath and toilet facilities, which is a design choice that adds to the overall comfort and functionality of the rooms.
The hotel rooms are equipped with modern amenities, such as big screen TVs and plentiful power outlets. The air conditioning and lighting systems have also been positively reviewed with some rooms offering high windows for natural light. Guests have noted the convenience and ease of moving around within the rooms, thanks to their thoughtful layouts. Additionally, the beautiful and modern furnishings enhance the stylish and welcoming atmosphere of the rooms.
While some reviewers mentioned that their rooms were smaller than expected, they still found them well-organized and functional. Despite the occasional problem like a malfunctioning drain or less-than-ideal views, the majority of guests felt their room experience was positive. The facilities such as separate bath and toilet areas, spacious bathtubs and effective air conditioning add to the overall high satisfaction rate.
Overall, the rooms at Kobe Luminous Hotel Sannomiya are a highlight, praised for their spaciousness, cleanliness and comfort, making them an excellent choice for travelers seeking a relaxing stay.
The beds at Kobe Luminous Hotel Sannomiya receive positive feedback from guests. Reviewers frequently mention that the beds are spacious with descriptions of double and even larger sizes being common. The comfort of the beds is highlighted with terms like soft, comfortable and plush. Some guests appreciated the firmness, describing it as just right for a good night's sleep. The quality of pillows received mixed reviews with some finding them satisfactory and others too hard.
The bedding is often noted as clean and pleasant to sleep on, contributing to a comfortable and restful experience. There were remarks about low noise levels, adding to the overall sleep quality. Guests appreciated the provision of amenities, including towels for children, enhancing the family-friendly aspect of the hotel. Though a few found the beds a bit small for two people, the general consensus is that the beds provide a good level of comfort.
Overall, the spaciousness and comfort of the beds at Kobe Luminous Hotel Sannomiya contribute significantly to the positive impressions left by its guests. The hotel’s commitment to providing a relaxing sleep experience, combined with clean rooms and friendly staff, makes it a commendable choice for travelers.
Kobe Luminous Hotel Sannomiya has garnered high praise for its cleanliness and overall maintenance, frequently mentioned as a highlight in guest reviews. Guests consistently describe the rooms as clean, tidy and spacious with many noting the spotless bathrooms and well-maintained facilities. The hotel's modern and stylish interior design enhances its clean appearance, giving a luxurious and refreshing ambiance.
The lobby and common areas are also frequently noted for their cleanliness and beauty, contributing to a pleasant stay. Despite a few isolated incidents of dust or minor oversights, the overall consensus points to thorough and effective daily cleaning practices.
Guests appreciate the separate bath and toilet facilities, which add to the sense of cleanliness and comfort. The attentive housekeeping enhances the guests' experience, ensuring that every room feels fresh and inviting. The amenities provided, such as toiletries, are kept to a high standard, further contributing to the hotel's reputation for cleanliness.
In summary, Kobe Luminous Hotel Sannomiya is recognized for its pristine condition, providing a comfortable and hygienic environment for guests with clean, spacious rooms and well-maintained facilities forming the core of its appeal.
Visitors to Kobe Luminous Hotel Sannomiya generally appreciate the warm and courteous demeanor of the hotel's staff. Reviews frequently highlight the kindness, patience and overall friendliness of the personnel with many guests noting positive interactions and helpful assistance. The front desk staff, in particular, often receive praise for their polite and accommodating service, alongside quick and responsive handling of inquiries and requests. Guests also find the staff to be calm, kind and very helpful, bolstering the hotel’s reputation for good customer service.
However, feedback indicates some inconsistency in staff behavior. While many describe excellent and considerate service, others experienced less favorable interactions, such as unfriendly or cold attitudes from a few staff members. Issues such as slow check-in processes and inexperienced handling at the front desk were mentioned sporadically. Despite these mixed reviews, the general sentiment toward the staff is one of satisfaction and appreciation for their efforts and courteous demeanor.
Overall, the staff at Kobe Luminous Hotel Sannomiya receive commendations for their thoughtfulness, helpfulness and friendly nature, though there is room for improvement to ensure a consistently high standard of service.
The WiFi experience at Kobe Luminous Hotel Sannomiya received mixed reviews from guests. On the positive side, many guests found the WiFi to be fast, reliable and stable, making it easy to connect. The convenience of having power outlets and LAN ports in rooms was highly appreciated by those needing to work on their computers. Additionally, the ability to connect personal Netflix, YouTube and Amazon Prime Video accounts to the large, high-quality TVs was a frequently mentioned highlight, adding to the comfort of the stay.
However, a few guests did report issues with the WiFi, noting that it could be weak or intermittent, sometimes even during the middle of the night. Despite these occasional problems, the general sentiment was that the hotel's WiFi was good and met most guests' needs.
Overall, the combination of a good internet environment and impressive in-room entertainment options created a satisfying technological experience for most visitors.
The parking situation at Kobe Luminous Hotel Sannomiya has garnered mixed reviews from guests. On a positive note, having a parking lot was described as convenient, especially for families with small children and the option to park before check-in was appreciated. The cleanliness and maintenance of the parking area received favorable remarks and the tower-type parking at ¥1,100 was considered reasonable.
However, several challenges were noted. The hotel’s parking spaces are limited and often fully occupied, leading guests to seek alternative parking options nearby, which are generally more expensive. Parking fees at the hotel vary with some guests finding them quite high, reaching about 5000 yen. Additionally, the parking guidance was deemed insufficient with difficulties in finding the parking lot and understanding the instructions.
Further criticism included the first-come, first-served nature of the parking, height restrictions for larger vehicles and the absence of a dedicated parking attendant. Some guests also mentioned the inconvenience of having to park at a municipal or coin parking lot at their own expense, often due to the hotel's lot being full. Despite these issues, the availability of parking, albeit with limitations, was generally seen as a beneficial amenity for the central city location.
Kobe Luminous Hotel Sannomiya appears to be an excellent option for families traveling with children. Reviews highlight the hotel's convenient location near Sannomiya Station and Nankin-machi, making it easy for family visits and exploring the area. The spacious rooms with large, comfortable beds, often attached to prevent falls, cater well to families. Parents appreciate the child-friendly amenities, such as plentiful toiletries, towels for children and a variety of snacks and drinks.
Safety is a priority at the hotel with several guests mentioning that it feels secure even with young children. The availability of few child-sized chairs and separated bath and toilet facilities add to the convenience for families. However, a few reviews noted the challenge of bathing with children and suggested improvements in the breakfast layout.
The hotel is ideal for parents with babies and the facilities help make family memories wonderful. While there were a few minor inconveniences, the overall sentiment is positive with many families expressing satisfaction with their stay and recommending the hotel for family trips.
Kobe Luminous Hotel Sannomiya stands out as a modern, stylish establishment exuding a four-star feel at highly affordable rates. Guests frequently highlight its great value for money, noting that it often feels more luxurious than its pricing would suggest. The hotel's cost-performance ratio is particularly impressive, making it a top recommendation for those seeking quality without breaking the bank.
The facilities are noteworthy with many reviews praising the separate bath and toilet setup, as well as amenities such as a buffet breakfast and well-equipped bathrooms with modern televisions. Cleanliness is a consistent theme with thorough cleaning and well-maintained spaces contributing to a high sense of quality and luxury. The hotel's ambiance and the calm atmosphere add to its appeal.
Customer service receives positive remarks for being open and friendly, enhancing the overall experience. The spacious rooms further contribute to the comfort and relaxation guests can expect during their stay.
Located in the heart of Kobe, the hotel offers convenience with nearby amenities such as a convenience store. Despite its central location, it remains quiet at night, allowing for a peaceful stay.
Overall, Kobe Luminous Hotel Sannomiya is a superb choice for both business travelers and those seeking a tranquil, comfortable retreat in Kobe, balancing luxury with cost-effectiveness.
Kobe Luminous Hotel Sannomiya boasts a convenient location, just a 10-minute walk from Sannomiya Station, making it easy to navigate to the bustling downtown and the city's port area. The proximity to the station offers easy access to most of Kobe's attractions and facilitates effortless travel within the city. Guests appreciate the fast and accessible elevators, which are particularly useful for those with strollers or mobility issues.
The hotel itself is well-equipped and clean with amenities such as separate bath and toilet facilities, well-indicated light switches and plenty of power outlets and LAN ports. The accessible walkways and facilities are generally praised, offering decent ease of movement within the hotel. Guests found rooms to be accessible and the location ideal for both city exploration and reaching destinations like the nearby beach.
There were some concerns regarding the clarity of instructions during check-in and guests felt that protocols could be better explained. Despite this, the hotel’s accessibility, combined with its luxurious feel and high security levels, made it a comfortable and convenient choice for many travelers. The compact rooms and delicious breakfast also contributed to a positive overall experience.
Location Show Map
Location
The hotel is particularly noted for its close proximity to Sannomiya Station, typically only a 5-10 minute walk away. This strategic location provides easy access to public transportation and nearby tourist spots, making it simple to traverse the city without hassle. Despite being situated in a bustling downtown area, guests frequently mention the surprising quiet and calm atmosphere of the hotel, ensuring a restful stay.
Families find the location advantageous with amenities like a nearby convenience store and attractions fit for children. Visitors attending events at the Kobe International Conference Center or marathon events also appreciate the hotel’s prime positioning. Even though a few reviewers note that the distance from the train station might feel a bit far for some, this small inconvenience is overshadowed by the myriad benefits of being near the city's main attractions.
Overall, the Kobe Luminous Hotel Sannomiya stands out for its excellent location, balancing the hustle and bustle of downtown life with the tranquility of a quieter setting. Whether for business, shopping, sightseeing or leisure, the hotel's accessibility to transportation, restaurants and major landmarks makes it a highly recommended choice for travelers to Kobe.
Breakfast
However, numerous guests expressed dissatisfaction with the limited variety of options, frequent lack of restocking and high cost of breakfast. Some found the breakfast buffet to be average, disorganized or disappointing and there were repeated mentions of missing items and poor scheduling. Several reviews also pointed out issues with the cleanliness and size of the breakfast area, as well as the repetitive nature of the menu over consecutive days.
Overall, while some guests enjoyed a fulfilling and varied breakfast, others felt improvements could be made in terms of variety organization and value for money.
Dinner
Rooms
The hotel rooms are equipped with modern amenities, such as big screen TVs and plentiful power outlets. The air conditioning and lighting systems have also been positively reviewed with some rooms offering high windows for natural light. Guests have noted the convenience and ease of moving around within the rooms, thanks to their thoughtful layouts. Additionally, the beautiful and modern furnishings enhance the stylish and welcoming atmosphere of the rooms.
While some reviewers mentioned that their rooms were smaller than expected, they still found them well-organized and functional. Despite the occasional problem like a malfunctioning drain or less-than-ideal views, the majority of guests felt their room experience was positive. The facilities such as separate bath and toilet areas, spacious bathtubs and effective air conditioning add to the overall high satisfaction rate.
Overall, the rooms at Kobe Luminous Hotel Sannomiya are a highlight, praised for their spaciousness, cleanliness and comfort, making them an excellent choice for travelers seeking a relaxing stay.
Beds
The bedding is often noted as clean and pleasant to sleep on, contributing to a comfortable and restful experience. There were remarks about low noise levels, adding to the overall sleep quality. Guests appreciated the provision of amenities, including towels for children, enhancing the family-friendly aspect of the hotel. Though a few found the beds a bit small for two people, the general consensus is that the beds provide a good level of comfort.
Overall, the spaciousness and comfort of the beds at Kobe Luminous Hotel Sannomiya contribute significantly to the positive impressions left by its guests. The hotel’s commitment to providing a relaxing sleep experience, combined with clean rooms and friendly staff, makes it a commendable choice for travelers.
Cleanliness
The lobby and common areas are also frequently noted for their cleanliness and beauty, contributing to a pleasant stay. Despite a few isolated incidents of dust or minor oversights, the overall consensus points to thorough and effective daily cleaning practices.
Guests appreciate the separate bath and toilet facilities, which add to the sense of cleanliness and comfort. The attentive housekeeping enhances the guests' experience, ensuring that every room feels fresh and inviting. The amenities provided, such as toiletries, are kept to a high standard, further contributing to the hotel's reputation for cleanliness.
In summary, Kobe Luminous Hotel Sannomiya is recognized for its pristine condition, providing a comfortable and hygienic environment for guests with clean, spacious rooms and well-maintained facilities forming the core of its appeal.
Staff
However, feedback indicates some inconsistency in staff behavior. While many describe excellent and considerate service, others experienced less favorable interactions, such as unfriendly or cold attitudes from a few staff members. Issues such as slow check-in processes and inexperienced handling at the front desk were mentioned sporadically. Despite these mixed reviews, the general sentiment toward the staff is one of satisfaction and appreciation for their efforts and courteous demeanor.
Overall, the staff at Kobe Luminous Hotel Sannomiya receive commendations for their thoughtfulness, helpfulness and friendly nature, though there is room for improvement to ensure a consistently high standard of service.
Wi-Fi
However, a few guests did report issues with the WiFi, noting that it could be weak or intermittent, sometimes even during the middle of the night. Despite these occasional problems, the general sentiment was that the hotel's WiFi was good and met most guests' needs.
Overall, the combination of a good internet environment and impressive in-room entertainment options created a satisfying technological experience for most visitors.
Parking
However, several challenges were noted. The hotel’s parking spaces are limited and often fully occupied, leading guests to seek alternative parking options nearby, which are generally more expensive. Parking fees at the hotel vary with some guests finding them quite high, reaching about 5000 yen. Additionally, the parking guidance was deemed insufficient with difficulties in finding the parking lot and understanding the instructions.
Further criticism included the first-come, first-served nature of the parking, height restrictions for larger vehicles and the absence of a dedicated parking attendant. Some guests also mentioned the inconvenience of having to park at a municipal or coin parking lot at their own expense, often due to the hotel's lot being full. Despite these issues, the availability of parking, albeit with limitations, was generally seen as a beneficial amenity for the central city location.
Family
Safety is a priority at the hotel with several guests mentioning that it feels secure even with young children. The availability of few child-sized chairs and separated bath and toilet facilities add to the convenience for families. However, a few reviews noted the challenge of bathing with children and suggested improvements in the breakfast layout.
The hotel is ideal for parents with babies and the facilities help make family memories wonderful. While there were a few minor inconveniences, the overall sentiment is positive with many families expressing satisfaction with their stay and recommending the hotel for family trips.
4 Star
The facilities are noteworthy with many reviews praising the separate bath and toilet setup, as well as amenities such as a buffet breakfast and well-equipped bathrooms with modern televisions. Cleanliness is a consistent theme with thorough cleaning and well-maintained spaces contributing to a high sense of quality and luxury. The hotel's ambiance and the calm atmosphere add to its appeal.
Customer service receives positive remarks for being open and friendly, enhancing the overall experience. The spacious rooms further contribute to the comfort and relaxation guests can expect during their stay.
Located in the heart of Kobe, the hotel offers convenience with nearby amenities such as a convenience store. Despite its central location, it remains quiet at night, allowing for a peaceful stay.
Overall, Kobe Luminous Hotel Sannomiya is a superb choice for both business travelers and those seeking a tranquil, comfortable retreat in Kobe, balancing luxury with cost-effectiveness.
Accessible
The hotel itself is well-equipped and clean with amenities such as separate bath and toilet facilities, well-indicated light switches and plenty of power outlets and LAN ports. The accessible walkways and facilities are generally praised, offering decent ease of movement within the hotel. Guests found rooms to be accessible and the location ideal for both city exploration and reaching destinations like the nearby beach.
There were some concerns regarding the clarity of instructions during check-in and guests felt that protocols could be better explained. Despite this, the hotel’s accessibility, combined with its luxurious feel and high security levels, made it a comfortable and convenient choice for many travelers. The compact rooms and delicious breakfast also contributed to a positive overall experience.
No, Kobe Luminous Hotel Sannomiya doesn't have any pool.
No, a spa isn't available at Kobe Luminous Hotel Sannomiya.
No, Kobe Luminous Hotel Sannomiya doesn't allow dogs.
Yes, parking facilities are available at Kobe Luminous Hotel Sannomiya.
No, Kobe Luminous Hotel Sannomiya doesn't have a gym.
Location Show Map
More Options
